Firefox 技術支援討論區

Got online this morning, and Firefox "upgraded" to a newer version. Now, I have no home page, no bookmarks, no history, etc. This happened several "updates ago, a few years ago, if memory serves. How do I get all those back? Last time, they apparently sent out a "fix". Thanks,

Phil Bronner

I'm in Amazon.com web site I have tried to play a video that I rented on line, but I get a message that reads (Firefox is installing components needed to play the audio or video on this page) please try again later. which have for the last two days since installing firefox as my net browser. What can I do to improve this or have the components install sooner? any assistance would be greatly appreciated.

                Carlos from Portland, OR

Hello Community, I want to play GSN Games on Firefox, but I keep getting this Unable to Load Your Lobby and says to contact customer service on GSN. I have done that and was told that there is no problem on their end, and to contact Firefox. I am sending you a screenshot of my problem. Please advise! Malcolm.

I have been instructed by BCBSIL.com to use GoogleChrome as my browser. Their website is no longer compatible with Firefox. Is there an update that Firefox can do so I don't have to change my browser to Google Chrome? It seems BCBSIL is saying only Google Chrome users can access their site now. BCBSIL is trying to direct what browser I use, isn't this illegal?

No matter which site i try to open this error pops us. Site load for like 3 sec and then this error pops or sites doesnot load at all. am using 1) Win 8.1 64 bit 2) facing this error while using tor bundle in firefox. Latest version. I have encountered this in my last update too but was able to resolve this issue. Can't remember what i did. 3) i tried about:config and changed the browser.tab thing to false. no change observed 4) i ran firefox in safe mode.issue not resolved. 5) disabled antivirus(quickheal) and ran firefox. issue not resolved. 6) uninstalled and reinstalled it. issue still exist 7) about:crashes shows nothing. 8) graphics and drivers upto date.hardware acceleration disabled.

hope someone has a solution.

I can't find anything about a compromised Firefox update while using the browser when you go to help and let the browser update itself. It seems you've been hacked because I can't otherwise explain the firefox background update 308046BoAF4A39CB, which is been detected by my systems. I obviously have more information about this if you like, but I see nowhere how to report this properly. This is the first time this has happened to me, at least as far as I know and so far I've only detected the Tr.Gen threat on my Windows computers. I would like an adequate response from Mozilla on how this could happen and what the repercussions are plus how to avoid this in the future. I've been using the Firefox browser on all my systems with various operating systems and would prefer to keep using it, but not if your own updating process is comprimised. I also think it's idiotic that I can't upload a bigger screenshot than 1024 kb because my very relevant picture is 3084 kb in size.

Sincerely,

J.L

what changed. I have been a staunch Firefox fan for many years. now it wont work for just the one app? did all the usual things cookies, cache, ect. it works for a couple hours at most then goes right back to useless.

I wanted to pay a bill and got this:

Secure Connection Failed An error occurred during a connection to mysubarumotorsfinance.com. Peer’s Certificate has been revoked. Error code: SEC_ERROR_REVOKED_CERTIFICATE

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

Sure!!, let me call them and tell them to fix their certificate! Luckily I have Chrome, and I used Chrome with no problem to pay my damn bill!

In addition to this stupidity, every single time I log onto a website I have to turn off the tracking shield because if I don't, the website does not work. I disabled this in settings, but it just comes right back again. I don't care about a site on which I have to pay a bill tracking me or not. Firefox is becoming so unusable, I may as well just use Chrome from now on. What the hell happened to the browser I have been using for almost two decades???

Hello, please see the subject line for question. I goofed when writing. Thanks for your help we appreciate it. our operating system is windows 10 not 8 as listed.

I'll repeat, whenever yahoo.com is being accessed from Firefox there is an error message. This is a first as we have used this browser for many yrs. After relocating this has become a problem. Edge browser seems to be interfering. Please fix and thank you.

I have had Firefox for years, and now it is seriously messing up. Firstly, when i open it up as usual, it opens for a second, then vanishes. Secondly, my settings are set for Firefox to restore my previous pages, but it does not anymore. Thirdly, my task manager is showing that there are 12 Firefox windows already open, ( which you can see by the attachment). Can anyone help in this matter please? Please note also that i am a basic computer user, so any help offered would have to be as basic as possible. Thank you.

Hey gang! For some reason firefox will not do anything at all unless I run it in windows 8 compatibility mode. I'm on windows 10. If I open the app it won't search anything, show any webpages, etc - but the search bar still works, it'll show me suggested sites and what have you. I can also access the settings page. Aside from that, zilch. I've done a full fresh install and it didn't fix anything. Has anybody had this before? Thanks!

i'm adding two question links that have had the same problem as me. https://support.mozilla.org/en-US/questions/1301702 https://support.mozilla.org/en-US/questions/1295187 my screen basically is being bordered by white bars and ive reinstalled and uninstalled firefox and done everything and both of the answers to these questions are unclear for me or don't work and i still dont know how to fix my problem. here's a screenshot of my browser too so you can see what I mean. please help!!!