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Why is this not syncing??

This is my second email to you.... I just switched to Firefox from Chrome, because Chrome was crashing all the time. All I want to do is sync my computer, laptop, phone… (閱讀更多)

This is my second email to you....

I just switched to Firefox from Chrome, because Chrome was crashing all the time.

All I want to do is sync my computer, laptop, phone and Ipad's reading list. I want to be able to see an article on one device, add to the reading list, and have it on all devices.

I'm logged in under the same name on all, and it says sync is on, but the reading lists are different.

Can someone help me? My phone number is [removed phone# from public support forum], email is [removed email from public].

Thank you!

SuMo Bot 於 2 年前 詢問

James 最近回覆於 2 年前

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Change Mail

Hello, I have a firefox Account "accountA" which has the primary eMail-Address "mailA". I had an other Account "accountB" with primary eMail-Address "mailB" and secondar… (閱讀更多)

Hello,

I have a firefox Account "accountA" which has the primary eMail-Address "mailA". I had an other Account "accountB" with primary eMail-Address "mailB" and secondary eMail-Address "mailC". Sadly I lost access to "accountB" and it's primary Mail-Address "mailB" (which is ok) but want to change the Mail from "accountA" to "mailC".

However, this is not possible since "mailC" is locked to "accountB" which I can no longer access (since I need the primary Mail Address. This meens I can never again use "mailC" for my Firefox account, which is now my primary Mail-Address. Is there should be a way to disconnect a Mail-Address from an account, if one has ownership of this Mail-Address?

Sincerly Robin

Robin 於 3 年前 詢問

Robin 於 3 年前 解答

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synced tabs disappeared

Synced Tabs from other device did show till yesterday but no longer showing It just says "connect another device" My other device had to be 'factory reset' but that was… (閱讀更多)

Synced Tabs from other device did show till yesterday but no longer showing

It just says "connect another device"

My other device had to be 'factory reset' but that was some time ago (nearly a month) and the tabs from it were still showing till yesterday in my main device, Now they've disappeared, is there a way to get those tabs back??

I read somewhere that those tabs are maybe on the Firefox server, is there a way to access those???

AT 於 1 年前 詢問

AT 於 1 年前 解答

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LOST DATA

I had issues with my computer which got me into a situation where i had to delete all partitions of my drives, starting from 0. Signing in my firefox account in a fresh w… (閱讀更多)

I had issues with my computer which got me into a situation where i had to delete all partitions of my drives, starting from 0. Signing in my firefox account in a fresh win install suddenly recovers NOTHING and i am now panicking as i had very important accounts & passwords, bookmarks, tabs, extensions, etc. I have tried other devices too without any luck. I need help recovering all these asap.

Stefanos Chronopoulos 於 2 年前 詢問

Stefanos Chronopoulos 於 2 年前 解答

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duplication bug in the Firefox Sync feature.

When you check the image, you can see two "HOME" entries. This is an issue I discovered after uninstalling and reinstalling the Firefox browser and using Sync. HOME is m… (閱讀更多)

When you check the image, you can see two "HOME" entries. This is an issue I discovered after uninstalling and reinstalling the Firefox browser and using Sync.

HOME is my PC, and this image was screenshot on my laptop.

Additionally, the Sync for these HOME entries is not functioning properly. I tested this by opening several sites, and while Sync works well from my smartphone to my PC, it doesn't sync properly from my PC to my laptop.

Does anyone know how to solve this problem? I tried rebooting my PC, but it didn't work out.

Hevel 於 1 年前 詢問

Hevel 於 1 年前 解答

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Retrieve my password

I am sorry that my letter has caused you trouble but I have to ask you for help to solve the problem I was facing. I forget to save my account Password when I uninstalle… (閱讀更多)

I am sorry that my letter has caused you trouble but I have to ask you for help to solve the problem I was facing. I forget to save my account Password when I uninstalled the Firefox browser and I didn’t log in to my account at the time.But I’m in hurry and need it too.Can you help me get it back?Thank yo very much! And the website is pog.org

SuMo Bot 於 1 年前 詢問

jonzn4SUSE 最近回覆於 1 年前

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Syncing Issues

Hello Mozilla. I am logged on to my Firefox account on a new computer. Although I have logged in, I haven't experienced Firefox automatically syncing my bookmarks and ext… (閱讀更多)

Hello Mozilla. I am logged on to my Firefox account on a new computer. Although I have logged in, I haven't experienced Firefox automatically syncing my bookmarks and extensions as I did two computers ago to this last computer. I have tried syncing numerous time (pressing the sync button in my account) to no avail. What do I need to do to get this working? Thank you for your time and attention.

Sl33pyAlligat0r 於 11 個月前 詢問

jonzn4SUSE 於 11 個月前 解答

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My data won't sync from my other device

So, my old computer recently broke, but I luckily recovered all my files. I was re-downloading Firefox onto this computer, but my bookmarks and add-ons and stuff won't sy… (閱讀更多)

So, my old computer recently broke, but I luckily recovered all my files. I was re-downloading Firefox onto this computer, but my bookmarks and add-ons and stuff won't sync. When I searched for the solution to this, I saw someone having a similar-ish problem (https://support.mozilla.org/en-US/questions/1403774#answer-1563248), but they just said they had to wait awhile for it to sync. Now, I have a couple questions that I can't seem to get the answer to:

1. How long does it take to sync my data? How long did that person have to wait?

2. What if it never syncs and that person just got lucky? Is there some sort of alternate way to fix this faster?

I'd really appreciate help on this topic, but I'm not the best with computers. If anyone has had this problem, and figured it out, please let me know! I had a lot of bookmarks and a good amount of add-ons, I really would like to not lose those.

☆ 0L1V3R ☆ 於 1 年前 詢問

☆ 0L1V3R ☆ 於 1 年前 解答

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Firefox Sync And Windows System Restore -- Backup Files Saved?

Full scenario: Computer had some issues, so I set up Windows Backup/Restore to a point just before resetting it, saving that data to an external drive. Then, I reset Wind… (閱讀更多)

Full scenario: Computer had some issues, so I set up Windows Backup/Restore to a point just before resetting it, saving that data to an external drive. Then, I reset Windows, choosing the option that lets you keep your files (most of them it looks like) while it reinstalls everything else.

I knew it'd wipe Firefox and I'd need to reinstall it, but when I synced my account, it didn't have logs. The logs are archives of various chats on a website I used to talk to friends. I know those used to be accessible through Firefox's directory under Program Files by checking the data saved for that website (something I had to do once before to remove corrupted logs), but that data obviously wouldn't be there now.

I should've considered this beforehand but I had no idea that data for different websites might not be included in a sync. It does have files for Firefox but I decided not to touch them, since I'd already synced and I didn't know if reverting to that Backup might break Firefox somehow. Or worse, cause me to lose MORE data.

Question now is, what's the chance those might be in that backup I saved? More specifically, data stored about websites I visited.

Always Tired (Jensen Draws) 於 1 年前 詢問

Always Tired (Jensen Draws) 於 1 年前 解答

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Syncing passwords

I have both Win7 and Win10 on separate drives. I have been migrating from 7 to 10. From all appearances Firefox on both OS's are sync'd. I have asked for my passwords to … (閱讀更多)

I have both Win7 and Win10 on separate drives. I have been migrating from 7 to 10. From all appearances Firefox on both OS's are sync'd. I have asked for my passwords to be sync'd, yet they have not migrated to Win 10. Bookmarks have so I know something is working. Any advice? Thanks Chris

chris654 於 1 年前 詢問

chris654 於 1 年前 解答

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Reset Windows, passwords lost

I reset Windows yesterday to attempt to fix a problem with my computer. After redownloading Firefox and signing into a few basic things (including my Mozilla account), I … (閱讀更多)

I reset Windows yesterday to attempt to fix a problem with my computer. After redownloading Firefox and signing into a few basic things (including my Mozilla account), I realised all my logins were gone. I have followed the steps in [[this tutorial|https://support.mozilla.org/en-US/questions/1310179]] but it didn't work - I think saving logins in this instance of Firefox overwrote the other logins file, as when I opened it, it only had the login info from what I logged into after I reset.

Looking at my connected services, it seems the instance of Firefox from before I reset is still open. I mention this just because it's possible that this would contribute to a solution.

Any help is greatly appreciated as I have a number of securely generated passwords and cannot access a good deal of my accounts.

Robin 於 1 年前 詢問

Robin 於 1 年前 解答

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Primary account email required for sign-in error

From the subject line - I keep getting this error when trying to use Firefox Sync on my Windows 10 desktop. Sync already works on Mac and Android, and I've already verifi… (閱讀更多)

From the subject line - I keep getting this error when trying to use Firefox Sync on my Windows 10 desktop. Sync already works on Mac and Android, and I've already verified that I'm using my primary email to login.

Alex 於 3 年前 詢問

Alex 於 3 年前 解答

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Transferring bookmarks from laptop to macbook

Hi, I want to transfer my bookmarks from Firefox on my old Windows laptop to a new MacBook. I have followed the instruction and signed into Firefox on both devices and c… (閱讀更多)

Hi,

I want to transfer my bookmarks from Firefox on my old Windows laptop to a new MacBook. I have followed the instruction and signed into Firefox on both devices and click 'synchronise now' on my Macbook.

Nothing has happened.

I would be grateful if you could tell me whether I am doing things incorrectly and if you could tell me how to have my numerous Firefox bookmarks from Windows appear on the new Macbook.

Thank you!

mcnamarasm 於 3 年前 詢問

cor-el 於 3 年前 解答

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Sync old profile to new drive

My NEW M2, Windows 10 drive failed catastrophically. Am having to rebuild my system pretty much from scratch. I have the old failed, Windows 7 SATA drive. It will not boo… (閱讀更多)

My NEW M2, Windows 10 drive failed catastrophically. Am having to rebuild my system pretty much from scratch. I have the old failed, Windows 7 SATA drive. It will not boot, but the data is mostly intact and accessable. I want to sync my new Firefox install from the old, but I need help.

SuMo Bot 於 3 年前 詢問

rcook41 最近回覆於 3 年前

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syncing with work pc

Hi. I want to sync with my work pc (it used to work just fine but when I synced to a newer third pc- successfully- it just stopped). When i try to sign in on the work pc … (閱讀更多)

Hi. I want to sync with my work pc (it used to work just fine but when I synced to a newer third pc- successfully- it just stopped). When i try to sign in on the work pc it asks me for the primary password which it then FAILS to recognise to allow me to proceed! What's going on? I can't even log onto sites with saved passwords anymore. Any help appreciated.

onezed 於 2 年前 詢問

cor-el 於 2 年前 解答

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Deleted passwords not syncing

I have Firefox on 3 devices, I deleted several passwords from 1 device expecting this change to sync to the other 2 devices. Instead for several days the 2 devices showe… (閱讀更多)

I have Firefox on 3 devices, I deleted several passwords from 1 device expecting this change to sync to the other 2 devices. Instead for several days the 2 devices showed the original number of passwords whilst the device I made the changes on showed the new amount. Now that device appears to have resynced the passwords I deleted. Am I supposed to delete them on each device?

I have the latest version of FF on all devices.

Emma 於 1 年前 詢問

cor-el 於 1 年前 解答

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Can I keep two sets of mobile bookmarks seperate when syncing?

I know the answer to this is probably going to be along the lines of this is not possible, but I thought I'd ask anyway since none of the information is entirely clear. O… (閱讀更多)

I know the answer to this is probably going to be along the lines of this is not possible, but I thought I'd ask anyway since none of the information is entirely clear. Or answers my exact question.

I have one desktop install of firefox and I have two android ones. I have all three synced to one firefox account, so it's easy to grab links I saved while wiki diving on something. While this works perfectly for the desktop side of things, the mobile side is where the issue arises.

Currently all my bookmarks from both mobile firefox accounts are merged into one long set, regardless of device. While the desktop ones have their own folder. Is there a way to keep the bookmarks from each device in their own separate folder? Like say instead of having one big mobile bookmarks folder, having one named DeviceX, and the other DeviceY?

It's still semi functional on desktop where I have more screen real estate and have to deliberately go to the mobile bookmarks folder, but on the phones it can be confusing when a set of bookmarks from device 1 mixes randomly into those of device 2. As it can become a lot harder to keep track of things.

Now I know one can turn off syncing of bookmarks. This is not what I'm looking for as I do still want to be able to share them between all three devices. Just have them more organised.

I also know one can make different accounts for say work or personal, but again I want them all to sync, just not mix them into one list.

So in short is there a way to be able to have two android devices into a threeway sync and keep the bookmarks separate? Or is my only option the round abound way of making subfolders and hope I remember to save in those?

Thanks either way.

Elyndra 於 2 年前 詢問

jscher2000 - Support Volunteer 於 2 年前 解答