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Error when using my recovery key now it won't give me the opyion too enter it

I was resetting my password entered my email code recovery key it didn't ask for my authenticator got an error invalid token then after retrying it asked for email and au… (閱讀更多)

I was resetting my password entered my email code recovery key it didn't ask for my authenticator got an error invalid token then after retrying it asked for email and authenticator but not the recovery key the account now says I have no key

Dycantos 於 4 個月前 詢問

Denys 最近回覆於 4 個月前

  • 已解決

In my Firefox 144 account setting when editing....

Unsure if it really matter, for now, but my firefox account, when I go to edit bits and pieces, it gets my Firefox version correct, but gets my MacOs version wrong. I'm o… (閱讀更多)

Unsure if it really matter, for now, but my firefox account, when I go to edit bits and pieces, it gets my Firefox version correct, but gets my MacOs version wrong. I'm on 12.76 (Monterey), but Firefox is showing me as 10. Is this normal or anything that might matter?

And a screenshot below just for those, like me who, prefer a book for it's pictures

Villainous Chillinous 於 4 個月前 詢問

Villainous Chillinous 於 4 個月前 解答

  • 已解決

I cant login to imdb

Hello. I cant login with firefox today. It says wrong password, but i tried with google chrome and i can login. Its seems the problem to be related to only firefox. I tri… (閱讀更多)

Hello. I cant login with firefox today. It says wrong password, but i tried with google chrome and i can login. Its seems the problem to be related to only firefox. I tried deleting the cookies and stop extensions, try to login with private browsing, refresh firefox and i still cant login with firefox. I dont get e-mail if i try to reset password with firefox while with chrome i get. Yesterday everything was fine.

aef76 於 4 個月前 詢問

aef76 於 4 個月前 解答

  • 已解決

How do I change my phone number?

Firefox always auto-fills in the wrong phone number. But I can't find a setting that contains my phone number. How do I change my phone number that Firefox auto-fills? … (閱讀更多)

Firefox always auto-fills in the wrong phone number. But I can't find a setting that contains my phone number. How do I change my phone number that Firefox auto-fills?

Fredashay Klavierstein 於 4 個月前 詢問

jscher2000 - Support Volunteer 於 4 個月前 解答

  • 已解決

Tab synchronization from mobile app to desktop app not working

Hey, I am trying to synchronize my mobile tabs with my desktop app. Unfortunately, this is not working. I am using the latest version of Firefox and Windows 10. Any ideas… (閱讀更多)

Hey, I am trying to synchronize my mobile tabs with my desktop app. Unfortunately, this is not working. I am using the latest version of Firefox and Windows 10. Any ideas how and if I can solve this problem? Thank you in advance.

gerold.schindler 於 4 個月前 詢問

jscher2000 - Support Volunteer 於 4 個月前 解答

  • 已解決

New Firefox

Hello there, today was released a new version of firefox. downloading it not only crashed my computer, it also removed all my history and bookmarks. is there any way t… (閱讀更多)

Hello there, today was released a new version of firefox. downloading it not only crashed my computer, it also removed all my history and bookmarks. is there any way to revert this?

Marry D 於 4 個月前 詢問

Denys 於 4 個月前 解答

  • 已解決

Profiles update not working

Hello. After the recent update that added profiles to Firefox I have gotten them working on my personal computer but not on my work pc. The option for creating profiles s… (閱讀更多)

Hello.

After the recent update that added profiles to Firefox I have gotten them working on my personal computer but not on my work pc.

The option for creating profiles showed up once when launching the browser but I had to dismiss it at the time. Now I can't find the option to create profiles any more, I have followed the guides that mozilla have put out but the option physically is not there.

I have also tried reinstalling Firefox but that also did not work.

what do?

Thanks.

ebu.helander 於 4 個月前 詢問

Denys 於 4 個月前 解答

  • 已解決

Bookmark folder does not show all entries

I have a bookmark folder with 12 entries. In the bookmark manager, I see all 12 entries. when I select the bookmark folder from the toolbar, the drop down menu only lists… (閱讀更多)

I have a bookmark folder with 12 entries. In the bookmark manager, I see all 12 entries. when I select the bookmark folder from the toolbar, the drop down menu only lists four entries,

dennis461 於 4 個月前 詢問

TyDraniu 於 4 個月前 解答

  • 已解決

I have no ''About Firefox'' anymore! HELP!

(If any relevance, I'm on Macos 12 Monterey) 'Installation and updates' seemed the nearest topic due to the 'update' part of it, since this seems to only have been happen… (閱讀更多)

(If any relevance, I'm on Macos 12 Monterey) 'Installation and updates' seemed the nearest topic due to the 'update' part of it, since this seems to only have been happening since this version, or I have simply not noticed due to not having needed to know. But if you look at my two screenshots, you will see the issue. There simply is no About Firefox on my firefox. Neither directly listed on the menu, nor as part of the 'help' sub menu.

Is there, for the sake of learning, a simple fix, so that I donlt have to uninstall/re-install? or an 'about config' type fix? Screenshot 1 shows the menu Screenshot 2 shows help sub-menu As you can see, absolutely no About Firefox

And, only potential issue may be, as you'll see from the share data upload is that I've a lot of tabs open, as I've got a lot to get through toniught, and tomorrow. So, maybe, t=though doubtfully, it is because it isn't handling the tabs and this caused a menu entry to be missing? Surely not likely.

Villainous Chillinous 於 4 個月前 詢問

Villainous Chillinous 於 4 個月前 解答

  • 已解決

Lost tabs again. Exploring the backup files only gives the most recent tab.

Using firefox 144 on Kubuntu 24 LTS, on wayland, with Nvidia drivers. I'm one of those guys with 500+ tabs. I also have a bunch of tabs open in specific containers and I … (閱讀更多)

Using firefox 144 on Kubuntu 24 LTS, on wayland, with Nvidia drivers.

I'm one of those guys with 500+ tabs. I also have a bunch of tabs open in specific containers and I recently spent a lot of time sorting most of my hundreds of tabs into a bunch of neat tab groups.

I'm not using any "sync between devices" functionnality


At some point, I open firefox like usual, and I noticed that it appears to be glitched. The rightmost tab (the last tab I had opened) seems to be working fine, but every other tab has no text, and I cannot switch to them. However, the colored line indicating that a tab is opened in a specific container still appears, it's just the tabs names that are missing. Also, firefox seems to generally not be responding, so I decide to close and reopen it.


Upon reopening, firefox restores my tabs, but I'm left with only the last tab I mentionned earlier. The "restore last session" button doesn't appear in "history". Neither "recently closed windows" nor "recently closed tabs" contain my 500+ tabs

I still have my extensions

I still have my bookmarks

I still have my base "new tab" setup, with my background image and my "pinned" websites (I don't know how it's called)

I still have my container "rules" (i.e, firefox still proposes to open specific domains with specific containers, even if I have lost old tabs that were opened in those containers)

I still have my "auto sign-ins" (i.e, I can still log into some websites without re-typing my password)

I have lost my tab groups


I'm used to losing my tabs. So I close firefox, and I go look in it's files.

The image firefox-mpris in the files still displays a youtube tab I was watching (yet this tab doesn't get restored)

I make a copy of sessionstore.jsonlz4 and sessionstore-backup, and try restoring from each backup by replacing sessionstore.jsonlz4 :

- the default sessionstore.jsonlz4 doesn't have my tabs of course

- previous.jsonlz4 has only the single last tab I mentionned earlier.

- recovery.jsonlz4 contains only 20-ish of some of the most recent tabs I had

- the "upgrade" files contains a bunch of tabs but it's from a few months ago so I'm missing the most recent stuff


Using this "scrounger" tool, I can look at what these files contain

https://www.jeffersonscher.com/ffu/scrounger.html

- sessionstore.jsonlz4 and previous.jsonlz4 both contain the single tab we talked about before (plus closed windows I don't care about)

- recovery.jsonlz4 contains exactly 25 recently opened tabs (plus closed windows I don't care about)

- upgrade.jsonlz4 contains 500+ tabs (with container ids, yay), but not the most recent ones of course (plus closed windows I don't care about)


From I saw online it looks like firefox only stores the last 25 tabs in these files, which are the last tabs I actually opened, even if more actually exist. What I really don't understand is : - Why does my upgrade.jsonlz4 file have more than 25 tabs then ? - Where are the other tabs supposed to be stored then ? the .jsonlz4 stores the last 25 tabs, yet firefox (usually) remembers all my 500+ tabs anyway, so where are they stored ?

Also, y'know, pls help me restore my stuff. Thanks.

glance-hull-aloha 於 4 個月前 詢問

jonzn4SUSE 於 4 個月前 解答

  • 已解決

Clear search history

Problem: Cannot clear history from Firefix Started with Menu and clear recent history. Looked everyplace there was information about history. Tried removing individual e… (閱讀更多)

Problem: Cannot clear history from Firefix Started with Menu and clear recent history. Looked everyplace there was information about history. Tried removing individual entries. Ran Malwarebytes. Dell XPS 8960 with Windows 11 less than one year old. No response with any steps I take. Also, there are no error messages. I am unable to clear history no matter which tools I use. No error messages. All the suggestions I tried had no effect. Used Troubleshoot Mode in Firefox.

Oddly, I tried my older Dell Inspiron 3650, with Windows 10, and clear history works like it should. 

Used Troubleshoot Mode in Firefox. So far, all the advice goes down the same path; history, clean recent history, manage history, etc.. Tried refreshing and today I deleted Firefox app and reloaded. No improvement. Results same with Verify Integrity > Task: checkIntegrity - Unable to fix corruption, places.sqlite will be replaced on next startup > Task: checkCoherence - The task queue was cleared by an error in another task. > Task: expire - The task queue was cleared by an error in another task. > Task: vacuum - The task queue was cleared by an error in another task. > Task: stats - The task queue was cleared by an error in another task. > Task: _refreshUI - The task queue was cleared by an error in another task. Please help... Rangercarol

rangercarol 於 4 個月前 詢問

TechHorse 於 4 個月前 解答

  • 已解決

Unable to open a specific URL in private mode from the command line

I'm having trouble opening urls in a private window from the command line on Windows 11. Firefox version: 144.0.2 Starting a new private window works fine with "C:\Prog… (閱讀更多)

I'm having trouble opening urls in a private window from the command line on Windows 11.

Firefox version: 144.0.2

Starting a new private window works fine with "C:\Program Files\Mozilla Firefox\firefox.exe" -private-window

But doing: "C:\Program Files\Mozilla Firefox\firefox.exe" -private-window "https://www.google.com"

just opens the link in the last selected window if the last window selected is non private it just opens the link there instead of a new or existing private window

I have also tried with no success: "C:\Program Files\Mozilla Firefox\firefox.exe" -private "https://www.google.com"

Levedura 於 4 個月前 詢問

jonzn4SUSE 於 4 個月前 解答

  • 已解決

ups.com tracking services not working on Firefox

Hi! What goes wrong with a simple tracking request on the UPS website? Try my actual case with the following link: https://www.ups.com/track?tracknum=1ZA06B736800244687&… (閱讀更多)

Hi!

What goes wrong with a simple tracking request on the UPS website? Try my actual case with the following link: https://www.ups.com/track?tracknum=1ZA06B736800244687&loc=fi_FI&requester=QUIC%2F/ The response in Finnish is always: "Emme voi suorittaa seurantapyyntöäsi tällä hetkellä. Yritä myöhemmin uudelleen." A quick and dirty translation is: "We cannot execute your request right now. Try again later".

This is an everlasting problem. But try the exactly same link on Chrome or Edge, and it works fine.

Best regards, Tom Lindeman Helsinki, Finland [edited email from public community support forum]

tom.lindeman 於 4 個月前 詢問

Denys 於 4 個月前 解答

  • 被鎖定

add adobe as an extension?

I have a pacer account and it instructed me to download Firefox than go to tools to add adobe so I can submit documents to the court online. Im getting confused can anyon… (閱讀更多)

I have a pacer account and it instructed me to download Firefox than go to tools to add adobe so I can submit documents to the court online. Im getting confused can anyone help walk me through this process

SuMo Bot 於 4 個月前 詢問

jscher2000 - Support Volunteer 最近回覆於 4 個月前

  • 已解決

Firefox frozen and unresponsive when a notification is received

Since a few days, Firefox started crashing each time I receive a notification. For example, with this notifications test website: https://www.bennish.net/web-notification… (閱讀更多)

Since a few days, Firefox started crashing each time I receive a notification.

For example, with this notifications test website: https://www.bennish.net/web-notifications.html

Each time I click on the "Show" button to display a notification, Firefox becomes completely unresponsive: the content of the window is completely frozen and I can't click on anything. I must close it and restart it to make it work again. When I restart it, a dialog displays:

> Firefox is already running, but is not responding. The old Firefox process must be closed to open a new window.

In both applications, the notification is never shown: the freeze occurs before.

I tried the following changes but they did not stop the issue from occuring:

- Deactivating hardware acceleration - Troubleshooting mode - Deactivating firefox notifications in Windows - Deactivating `alerts.useSystemBackend` and `alerts.useSystemBackend.windows.notificationserver.enabled` in `about:config`

At the same time, I noticed that Thunderbird (v144.0.1, 64bits) started having the same issue. It haappens each time I receive a new message in the background and a notification should appear. Maybe this is related?

araxor 於 4 個月前 詢問

araxor 於 4 個月前 解答

  • 已解決

performance problems while streaming since the last update (144.0.2)

since the uptate to version 144.0.2 I have two problems. the first one is async streaming on platforms eg. youtube or netflix. The videos take a very long time to load. E… (閱讀更多)

since the uptate to version 144.0.2 I have two problems. the first one is async streaming on platforms eg. youtube or netflix. The videos take a very long time to load. Even if a video has already preloaded and I skip to that area, the video takes an extremely long time to load again. The 2nd problem i have in livestreams eg. live-TV or twitch. The loading time is very long. It is so long that many livestreams are doesn't even able to start. So, it is no longer possible for me to watch livestreams on Firefox. what i've done to fix it: - I deactivated all Add-on's and deleted all browser Data - I made a new profile and deleted the old ones - I reinstalled Firefox

Nothing worked. so pls can you help me that I can use Firefox normally as usual? (sorry for my bad english, I'm from Germany)

skywalker1001 於 4 個月前 詢問

George Kitsoukakis 於 4 個月前 解答

  • 已解決

Site still appearing in auto-complete despite clearing history

I found 'chromeasia.com' autocompleting in the Firefox address bar upon typing 'ch'. I searched History for this and there was no sign of it. I cleared all history data, … (閱讀更多)

I found 'chromeasia.com' autocompleting in the Firefox address bar upon typing 'ch'. I searched History for this and there was no sign of it. I cleared all history data, rebooted, ran a disk cleanup and find that 'chromeasia.com' stil autocompletes upon typing 'ch' in the address bar.

Any suggestions or advice on how to clear this would be warmly appreciated. Thanks. Stephen

sra97 於 4 個月前 詢問

jscher2000 - Support Volunteer 於 4 個月前 解答