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HP laptop can't find the printer

HP laptop isn't recognizing the wireless printer. I go through all the steps but when the screen usually shows the printer name and info. it fails to do this. Can't get a… (閱讀更多)

HP laptop isn't recognizing the wireless printer. I go through all the steps but when the screen usually shows the printer name and info. it fails to do this. Can't get any farther than this.

Pam 於 2 年前 詢問

jeyson1099 於 2 年前 解答

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Is with using Google Chrome within Firefox.

Hi, My partner has an issue with Google working within Firefox (FF). The problem started around 27 April 2022. In short: Both gMail and Google Drive keep saying “… (閱讀更多)

Hi,

My partner has an issue with Google working within Firefox (FF). The problem started around 27 April 2022.

In short:

    • Both gMail and Google Drive keep saying “Ooops … the system encountered a problem (#2003) - Retrying in x s…” and “Not Connected”.
    • The above message may stop for a period and then gMail within FF fails to render its pages properly. Icons go missing. For example the check boxes to the left of the emails disappear while the remainder of the subject lines remains. Menu icons across the top of an open gMail document disappear (like Download, Report Spam and Delete icons ….). This seems to suggest a cache issue.
    • Search within FF using Google fails also. After entering search terms and pressing ENTER, nothing happens.

Note:

  • The stand-alone Google Chrome environment works fine. So gMail, Google Docs, Sheets etc work OK in the stand-alone Google Chrome app.
  • Duck Duck Go search works within the FF browser.
  • I have noted that if I simply log into MY Google Account under Firefox on her PC the same problem occurs.
  • If we log into my PC the problem is not apparent using either of our Google Accounts. So it appears to be an issue on her PC.

I have tried :

  • Flushing the cache in FF for all time, including data. Then rebooted.
  • We have followed your procedures under “Help” ie Runs a Firefox a tune up; used “Diagnose issues” and “cleared the startup cache”.
  • Have run Sophos AND MalwareBytes across the whole laptop. No PUPs or malware detected.

I uninstalled FF using Revo Uninstaller which initially uses the standard FF uninstall exe then it scans the drive for removes all FF files and entries within the Registry; then I re-installed the latest version of FF. Rebooted. No luck here either. I assume there is some remnant file that remains on the hard disk as some settings are retained after a new install.

Hardware: Lenovo ThinkPad , model 20QFS00B00. OS: Windows 10 Pro, vers 10.0.19044 Build 19044, 64 bit Firefox browser: is up-to-date; vers 99.0.1 (64 bit)


I can't find any recent issues related to this specific problem. Please advise what to try next.

Of course I'm happy to provide additional info if required or work through different scenarios to isolate the issue(s).

Thanks in advance for any assistance, Steve Gee

comservmaint 於 2 年前 詢問

jscher2000 - Support Volunteer 於 2 年前 解答

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Options when right-clicking Firefox in Taskbar

When I right click Firefox in my taskbar I have a list of "recent" links show up. I have turned this off in about:config but they still show up. Any suggestions? … (閱讀更多)

When I right click Firefox in my taskbar I have a list of "recent" links show up. I have turned this off in about:config but they still show up. Any suggestions?

Doug Sheppard 於 2 年前 詢問

Doug Sheppard 於 2 年前 解答

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ICS files

In the past, when ICS files were in a mail, I had been asked what to do, and could open them in OUTLOOK. This option has been apparently cancelled and it only asks where … (閱讀更多)

In the past, when ICS files were in a mail, I had been asked what to do, and could open them in OUTLOOK. This option has been apparently cancelled and it only asks where to save the file, without any option to open it directly. Furthermore, when I try to modify it in the "settings" and change it to "Always ask" I can't find no ICS files nor OUTLOOK SCHEDULE files. Please advice. Thanks

giorarytwo 於 3 年前 詢問

Terry 於 3 年前 解答

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Norton support

Firefox no longer supports Norton Identity Safe Mobile Unlock and Auto Fill UN/PW, anyone have a solution? I have Windows 10 with Norton Extensions enabled and Norton Vau… (閱讀更多)

Firefox no longer supports Norton Identity Safe Mobile Unlock and Auto Fill UN/PW, anyone have a solution? I have Windows 10 with Norton Extensions enabled and Norton Vault is displayed but does nothing. Firefox is up to date also (that could be the problem; everything worked a week ago.)

kellerr 於 2 年前 詢問

Dropa 於 2 年前 解答

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Bookmarks in Win10

I'm using Firefox 100 on Win10 and can't save any bookmarks. They do NOT appear under the App Data Profile, which would not be acceptable even if they were. This chang… (閱讀更多)

I'm using Firefox 100 on Win10 and can't save any bookmarks. They do NOT appear under the App Data Profile, which would not be acceptable even if they were. This change has made it impossible for me to continue using Firefox, unless I want to go back to Win7.

I simply need Bookmarks to work the way they did before!

Thank you for your time.

Brenda Zaborski 於 2 年前 詢問

Brenda Zaborski 於 2 年前 解答

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Want to bring forward my windows 8.1 old firefox profile to windows 10

Hello, I upgraded my windows 8.1 system with firefox on it to windows 10. The windows 10 upgrade saved my windows 8.1 files. I installed firefox on windows 10. I deleted … (閱讀更多)

Hello, I upgraded my windows 8.1 system with firefox on it to windows 10. The windows 10 upgrade saved my windows 8.1 files. I installed firefox on windows 10. I deleted the files created by the install in the folder 'profiles'. When I copy my old firefox profile contents into that firefox profile folder, firefox does not pickup my bookmarks and extensions as I had hoped. Is it possible to get firefox to recognize my old profile contents? Thanks, Doug

literski 於 2 年前 詢問

literski 於 2 年前 解答

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When Firefox was updated, it lost all of my saved tabs.

This is the first time, that an update lost all of my tabs. Is there a way to access previous sessions, other than the most recent one? I would like to access a session f… (閱讀更多)

This is the first time, that an update lost all of my tabs. Is there a way to access previous sessions, other than the most recent one? I would like to access a session from last week, and see if I can get my tabs back. I'm very unhappy about this and I've not been able to restore my tabs. The current tabs are place holders, and they do the reflect what I had before the update.

heddyfran1 於 3 年前 詢問

Dropa 於 3 年前 解答

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coupon app

My Grandson loaded some type of coupon app and every time I log into some type of store etc. I get this coupon discount, he said it was on Mozilla Firefox. I want to del… (閱讀更多)

My Grandson loaded some type of coupon app and every time I log into some type of store etc. I get this coupon discount, he said it was on Mozilla Firefox. I want to delete it but I can't find it, can you help?

triff 於 2 年前 詢問

jscher2000 - Support Volunteer 於 2 年前 解答

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Videos not working

After few hours of using Firefox, sometimes I could not play videos on any websites (such as Youtube, etc). Restarting Firefox or Windows could fix the issue, but then it… (閱讀更多)

After few hours of using Firefox, sometimes I could not play videos on any websites (such as Youtube, etc). Restarting Firefox or Windows could fix the issue, but then it randomly happen again and again after a long usage of Firefox for few hours.

Is there any idea to fix this problem?

goodgbb 於 2 年前 詢問

Dropa 於 2 年前 解答

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How to view all synched tabs from all devices

my computer broke about 2 months back and i am wondering if i can access the tabs from that device from another device since the original was synced (or i.e. is the a fun… (閱讀更多)

my computer broke about 2 months back and i am wondering if i can access the tabs from that device from another device since the original was synced (or i.e. is the a function in Firefox that lets me see all synced tabs from all connected devices)

going to the regular synced tab area there isn't anything from that computer there,

Firefox v.99.0

max.joho7 於 2 年前 詢問

max.joho7 於 2 年前 解答

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Error 400 - Bad Request The request could not be understood by server due to malformed syntax.

For the past 8-10 days, every time I try to log-on to: https://selfservice.telkom.co.za/rococo/public/content/interstitial I click "Login" under the Mobile & Home hea… (閱讀更多)

For the past 8-10 days, every time I try to log-on to: https://selfservice.telkom.co.za/rococo/public/content/interstitial I click "Login" under the Mobile & Home heading and I receive the following message returned.

Bad Request The request could not be understood by server due to malformed syntax.

I have used MS EDGE browser and do not get the same problem, it log's-on OK.

As such it seems that it is a Firefox problem.

Brian E 於 2 年前 詢問

cor-el 於 2 年前 解答

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Firefox doesn't reload CSS added through @import while using CTRL+Shift+R

When refreshing and clearing cache using CTRL+Shift+R, browser should reload all assets. However when refreshing site with @import(ed) style sheet, it does not update. T… (閱讀更多)

When refreshing and clearing cache using CTRL+Shift+R, browser should reload all assets. However when refreshing site with @import(ed) style sheet, it does not update.

The workaround is to open the style sheet in a new tab (e.g. https://my.web.com/assets/custom.css) and run refresh + clear cache there CTRL+Shift+R, which loads the updated style sheet.

Then, upon refreshing the original site (https://my.web.com), the CSS has been updated.


Is this a bug or expected behaviour?

Filcuk 於 2 年前 詢問

Filcuk 於 2 年前 解答

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Listen Offline to prerecorded videos on a website?

Hi friends, I need to watch Offline a series of professional videos from a website I study with. I'll be in a place with no internet for a while so I wish to know how to … (閱讀更多)

Hi friends, I need to watch Offline a series of professional videos from a website I study with. I'll be in a place with no internet for a while so I wish to know how to use the "work offline" modality to do that. Can the browser "remember" videos in the same way it remembers visited page?

I remember in the 90s / 2000s was possible to "save" pages to read Offline later on... Is that still possible?

Thanks

guidofurlani 於 2 年前 詢問

TyDraniu 於 2 年前 解答

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Issue with multiple tabs, or staying in the same tab when clicking on a ling in email

For a few days now this thing with the tabs is driving me crazy. When I click on some link a new tab opens, then I click on another link another tab opens. Following so… (閱讀更多)

For a few days now this thing with the tabs is driving me crazy. When I click on some link a new tab opens, then I click on another link another tab opens. Following some instructions I went to about:config where I was asked to look for neww, then change the default from 3 to 1. That solved the issue with opening multiple tabs, but now when in gmail and I click on a link it remains in the same page and I have to keep getting back to gmail to continue reading my emails.

That was not the behavior before. When I clicked on a link in my email I was taking to a new tab. Which was OK. But then lately every time I click on something it keeps opening new tabs. This is so annoying.

What can I do to go back to the settings I had a week or more ago.

This is FRUSTRATING!!!!

Thanks so much for your help on this matter.

Ana

In email when I click on a link

anachoto 於 2 年前 詢問

anachoto 於 2 年前 解答

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Firefox passwords

My windows got corrupted had to reinstall everything and this means i have lost my old Firefox account password is there anyway i can get all those saved passwords as i n… (閱讀更多)

My windows got corrupted had to reinstall everything and this means i have lost my old Firefox account password is there anyway i can get all those saved passwords as i need them. Any help would be great

Dudman 於 2 年前 詢問

cor-el 於 2 年前 解答

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Cannot direct audio output to bluetooth device via Firefox

I can connect bluetooth devices to my SurfaceGo and successfully direct audio output to them using Chrome, Edge, or internal sound files. But in Firefox the audio only g… (閱讀更多)

I can connect bluetooth devices to my SurfaceGo and successfully direct audio output to them using Chrome, Edge, or internal sound files. But in Firefox the audio only goes thru the internal speaker no matter which audio output device I select. Is there some setting I need to fix so that Firefox will speak to bluetooth devices?

eberger5 於 2 年前 詢問

Dropa 於 2 年前 解答