Firefox 社群討論區

I have the Bitdefender extension along with their SecurePass extension. But the SecurePass extension is not loading well on a daily basis. I have to remove and then reload it daily. Why does this keep happening?

I'm having trouble getting my extensions to show up in the toolbar. Every help article has you start with the puzzle piece icon for extensions, but this is missing from my toolbar. I've tried right clicking to 'customize toolbar' and I am able to drag a extensions icon around, but it's grayed out and doesn't appear when I apply the new settings. This is making my browser virtually unusable since I can't access my password manager, etc.

In short, the extensions icon is missing from my toolbar and no menu options I've found will restore it. Please help!

For a while already (week or 2) i'm trying to activate 2FA on my account, but i always get the following error

"There was a problem enabling two-step authentication. Check that your device's clock is set to update automatically and start over."

I tried it on multiple laptops (all macbooks) with and without VPN and on an iPhone, but the error is the same everywhere.

The error shows in the final steps, after i downloaded and entered a security code. It brings me back to the account page with the error

I have tried to connect to a major grocery store (which I have many times) and I get "Problem Loading Page" and then The connection to www.frysfood.com was interrupted while the page was loading.

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

Learn more…

Learn more didn't compute for me, a computer neanderthal

Hello,

I really like using the "Shortcuts" (Top Sites) feature on the Firefox new tab page. However, there is one problem: Firefox automatically adds new shortcuts from recently visited sites.

I would like to keep only the shortcuts I manually pinned, without Firefox suggesting or adding new ones automatically. Currently, if I disable browser.newtabpage.activity-stream.feeds.topsites, all shortcuts disappear, and if I leave it enabled, Firefox keeps adding unwanted sites.

Could you please add an option to disable automatic shortcut suggestions while keeping only pinned shortcuts? This would make the feature much more convenient for users who prefer to manage their shortcuts manually.

Thank you!

I sometimes spend an extraordinary amount of time writing a forum entry or online email -- sometimes 5+ hours -- just to get it to say exactly what I want it to say. And all too frequently, I accidentally press C-W (the delete-word key on my editor), and my work is instantly gone. I spent several days attempting to solve this problem. Apparently I'm not the only one who has lost data this way. Entries on Reddit pointed me to https://support.mozilla.org/en-US/que.../1378404#answer-1510431. I followed the instructions carefully, and double-checked my work, but C-W still kills my current tab. The issue had been archived, but not solved.

I am a programmer (but certainly not in JavaScript), so I try to take technically complex solutions in stride. But after letting things percolate thru my mind for a few days, I realized that I'm not being fair. FireFox is marketed for public consumption. And it's not fair to my sisters, my mother, or other folks who have never programmed anything in their life, to pretend like a solution that might have worked for me (but didn't), would be even a little bit comprehensible to them. I was particularly struck, by something that the moderator said -- not by his words, per se, but by the perspective that his words revealed:

--- Only closing a window (Ctrl+Shift+W) could possibly make Firefox display a warning, closing a tab is always done without a --- warning as you can reopen a closed tab via Ctrl+Shift+T.

Who would know that? I would venture to guess that 99% of FireFox's users don't even know that you can control FireFox from your keyboard -- let alone actually want to do it. People control their browsers with their mouse. They use their keyboards only to type in forum entries and such, or to scroll up/down thru a webpage. I can see where devs might prefer to control/test FireFox from their keyboards, but I'm surprised that they would leave tens of undocumented shortcuts lying about like landmines that everyday users could stumble onto.

So I'm requesting that FireFox disable Ctrl+W and Ctrl+Shift+W (which are the most dangerous shortcuts), by default. Ideally, it would provide an about:config entry so that devs could re-enable those shortcuts if they wish to. By the way, the referenced support entry lists only 1 person with this problem, and only 6 replies. But it lists 2124 views.

Thank you

Internet searches for Firefox support/forums shows https://www.mozilla.org/en-US/about/forums/ and https://www.mozilla.org/en-US/about/governance/policies/participation/

Searching around these links is too difficult to find where to post any questions, which happens to be on this link https://support.mozilla.org/en-US/questions/

Please make UX friendlier.

After the 8/5/25 Firefox update the internet is inaccessible on my laptop through the standard Firefox browser. The internet is accessible with MS Edge. Toolbar is set to always show bookmarks but none appear. Also, the browser's application's menu does not open to access options such as restore previous session, recently closed tabs, etc. I've restarted my device several times without it resolving the issues with the standard browser.

The Firefox developer version opened in command prompt safe mode (firefox -safe-mode), which is how this inquiry is being sent, but no bookmarks on tool bar or current page history from the standard (non-developer) Firefox.

I'd like to return to accessing the internet using the standard Firefox version with its bookmarks, history, etc. I am using Windows 10. Thank you.

The master password really needs a timeout setting unknown to me my computer was hacked I fell asleep with my Firefox browser open and they logged into my bank account the only reason I caught it was because I got a email stating I had logged in my bank account I was lucky I caught it fast and changed my bank password and removed the virus. Yes I know I should of logged off but I got side tracked and fell asleep. The timeout option on password managers are universal except for the Firefox password manager.

Добрый день! Я много лет использую firefox для работы, я работаю в банке, и недавно нам дали расширение для мессенджера где ми общаемся с клиентами и можем добавлять документы легче и другие функции. У меня возникла проблема, так как я не могу его установить никак. Я питалась установить его по инструкциям с сайта, но безуспешно. Расширение фактически самостоятельно написано нашими разработчиками и инструкция по установке только на Chrome, и вігдядит она примерно так: скачиваете себе архив, извлекаете файлы пишете chrome://extensions включаете режим разработчика и загружаете туда файлы что были извлечены из архива.

Прошу детальную инструкцию как я могу это сделать для firefox.

I recently added ChatGPT as a search engine option. I tried to use the voice interface to simply ask the question instead of typing it out. An error message quickly appeared that stated "To use voice mode, you'll need to enable your microphone and try again." I could not find a way to grant this permission. The only setting mentioning "permissions" was in privacy & security. When I click on "settings" I receive the following message showing websites which have asked for permission so that I could choose to grant it or not, but, what it does not provide is a way for me to grant spontaneously if I choose to. ChatGPT has not requested permission so how do I, without a request from a site, choose to grant them permission to access and use the mic on the laptop so that I can simply talk to it?