Media resource could not be decoded

There are audio and video files for which I receive in the console that they can't be decoded. Media resource could not be decoded, error: Error Code: NS_ERROR_DOM_MEDIA_… (閱讀更多)

There are audio and video files for which I receive in the console that they can't be decoded. Media resource could not be decoded, error: Error Code: NS_ERROR_DOM_MEDIA_RANGE_ERR (0x806e0069)

Open 9

unidentified downloads

Hello - downloads have started on my Mac desktop - do not know what they are - and they seem to be ever 4 hours. I have attached a screenshot of my download file. An… (閱讀更多)

Hello - downloads have started on my Mac desktop - do not know what they are - and they seem to be ever 4 hours. I have attached a screenshot of my download file. Any advice would be appreciated.

Thank you.

Open 9

Fed up with Firefox - Passwords gone!!!

I'm fed up with firefox. It seems almost every update deletes old passwords or creates new profile (which effectively deletes the passwords!) I've tried looking at about.… (閱讀更多)

I'm fed up with firefox. It seems almost every update deletes old passwords or creates new profile (which effectively deletes the passwords!)

I've tried looking at about.profiles which seems pointless - the active profile does not have my passwords and the inactive profile does not have them either.

If you can't secure passwords what's the point of your browser??

I'm moving to another browser which can guarantee the security of my passwords.

Meanwhile, I must visit every site I use to reset my passwords - what a chore!!!

Open

Firefox continually freezing up

I am facing a recurring issue while browsing websites on Firefox. This happened even before the latest upgrade. Only it is worse after this last software upgrade. After … (閱讀更多)

I am facing a recurring issue while browsing websites on Firefox. This happened even before the latest upgrade. Only it is worse after this last software upgrade.

After using the browser for 1–2 minutes, the browser gets stuck or becomes unresponsive. While scrolling through websites, the full page does not load properly, and parts of the webpage suddenly become blank. In many cases, the existing tab cannot even be refreshed. I have to close the program, wait a few minutes and reopen. Very frustrating. I have been using Firefox for many years and this is the most unstable I have ever seen it. Browser Version: [151.0.4(64-bit)] Operating System: [Windows 11]

Looking forward to your support.

Open

wont load pages

Hi, I have tried all the changes to settings etc but still cannot load certain web pages, i just get a white screen, The pages I cannot load are things like: Facebook Dis… (閱讀更多)

Hi, I have tried all the changes to settings etc but still cannot load certain web pages, i just get a white screen, The pages I cannot load are things like: Facebook Discord Amazon Seller Central Payment screens

This is just a couple I can remember, I have tried other platforms like edge and these sites work fine. Please advise as I would rather use Firefox Thanks Tony

Open

Firefox no longer working

Recent update from MSFT (?) anyhow, suddently Firefox has crashed and can no longer access - can no longer uninstall and reinstall. Simply does not work & I am hoping… (閱讀更多)

Recent update from MSFT (?) anyhow, suddently Firefox has crashed and can no longer access - can no longer uninstall and reinstall. Simply does not work & I am hoping to be able to correct this so all my various bookmarks, passwords, etc are not suddenly gone

Open

'Image preview' hovering

My cursor doesn't show an 'image preview' anymore when I hover over a tab even though I still have it checked in my settings. It always did until a few days ago, but now … (閱讀更多)

My cursor doesn't show an 'image preview' anymore when I hover over a tab even though I still have it checked in my settings. It always did until a few days ago, but now it doesn't & I haven't changed anything.

Open

Changing Stored Default Logins

I recently kind of changed companies however I am in the same industry. These companies both have accounts with the same manufacturers/vendors. I am still doing contract … (閱讀更多)

I recently kind of changed companies however I am in the same industry. These companies both have accounts with the same manufacturers/vendors. I am still doing contract work for the old employer so i need to keep the login credentials saved. I would like to have it when I launch the bookmark that they saved default login is the new company and not the old company. This is a 90/10 use rule if that makes sense. Thanks

Open

Google Image Search is Broken When Signed Into Account

Whenever I search for images on Google, it completely breaks Google search completely. For example, if I search for "bananas" then on the main Results page it has some re… (閱讀更多)

Whenever I search for images on Google, it completely breaks Google search completely. For example, if I search for "bananas" then on the main Results page it has some results and then some sections with drop down menus for more specific questions like "What are the benefits of bananas?" etc. But if I click on the "Images" tab, then it only loads around 6-7 rows of images before failing to load any more, clicking on the images that it does load will not open a website or the typical preview panel, and going back to the main results page from that broken images tab results in none of the drop down buttons working any more.

If I sign out of my Google account completely or even sign into a different Google account, then everything works as normal. If I sign into the same Google account and attempt the same process in a different browser (Edge) then everything works as normal. I initially thought this must be an issue with my Google account since signing out/into a different account caused the issue to disappear, but the I only have this problem specifically on the specific combination of this one particular Google account and the Firefox browser.

I have tried clearing site data, disabling/deleting extensions, and even fully uninstalling and reinstalling Firefox so far and nothing has helped.

Open

Firefox sharing mic intermittently stops sharing

I play online bridge (Trickster) twice a week and set up Firefox to share video and sound with my USB mic. (Windows 10 desktop, Trickster opened in Firefox). Most of th… (閱讀更多)

I play online bridge (Trickster) twice a week and set up Firefox to share video and sound with my USB mic. (Windows 10 desktop, Trickster opened in Firefox). Most of the time it works fine but occasionally the other bridge players will tell me they can no longer hear me. When I click on the mic icon the message is that Firefox is using the mic. The settings still say that the mic is being shared. Sometimes a windows reset will fix the problem but not always. Can you explain what might be happening.

Open

Slow Pperformance problems since last update

I have explored every option and find it is the latest FF update that has effected the web performance of both my Desktop and laptop. Both are running Windows 1O. Incredi… (閱讀更多)

I have explored every option and find it is the latest FF update that has effected the web performance of both my Desktop and laptop. Both are running Windows 1O. Incredibly slow connectivity and some sites either time out or simply won't connect. Very frustrating. Please advise. Tks

Open

Firefox consuming all my RAM.

MacOS, M2 2023, fully up to date firefox. Sometimes I'm using firefox and it just stops loading pages, internet is fine. Other browsers work. I look at my activity monito… (閱讀更多)

MacOS, M2 2023, fully up to date firefox.

Sometimes I'm using firefox and it just stops loading pages, internet is fine. Other browsers work. I look at my activity monitor and nearly 100% of my 32GB of ram is being consumed by various firefox processes. A lot of those processes seem to be associated with youtube. This problem usually, but not always, is resolved by restarting firefox. But this shouldn't be happening. I have a lot of tabs open sometimes, but it's not that excessive. And most certainly not 32GB worth and preventing my computer from doing a google search.

If there's a debugging thing I can do to post system logs, let me know and I'll post them next time this happens. I'll be away from my computer until early July, so around that time.

Open

When i click share in firefox nothing happens

Hello To whom it may concern: When I first installed firefox a while ago something popped up and I wasn't paying attention to what it was before I clicked it and every si… (閱讀更多)

Hello

To whom it may concern:

When I first installed firefox a while ago something popped up and I wasn't paying attention to what it was before I clicked it and every since whenever I click share on any website it will not work.

It works in any other browser except for Firefox..

Open

Duplicate Subtitles in Firefox

When I watch Downton Abbey on PBS from outside the U.S, using the Firefox VPN in a Private Window the Closed Captions of the PBS video are displayed TWICE: one above the … (閱讀更多)

When I watch Downton Abbey on PBS from outside the U.S, using the Firefox VPN in a Private Window the Closed Captions of the PBS video are displayed TWICE: one above the timeline and the other above it.

This issue is specific to this particular show AND to the Firefox browser.

Open