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My account showed two factor as being off when I had it enabled previously.

I was going through my account settings today and noticed that two factor was disabled. I thought this odd as I usually set it up on any account I use, so I of course tur… (閱讀更多)

I was going through my account settings today and noticed that two factor was disabled. I thought this odd as I usually set it up on any account I use, so I of course turned it on and went about linking my authenticator app and generating account recovery codes. Yet in my authenticator app there was already a Mozilla account with my email, but the codes it supplied did not work. I also found old account recovery codes I had written down which did not work either.

What could have happened to cause this? I must have had two factor on sometime in the past and added it to my app and generated recovery codes. How could it have been disabled, the old codes made invalid, and Microsoft authenticator unlinked? Am I looking at an account breach somehow? I have no unusual activity as far as I can tell and no recent data or password breaches. The only thing I can think of was I removed a number of old devices from my account and signed out of them, but I still own the old PC's so no one could be using them.

已解決 1 64

Impossible to log in to my Mozilla account @hotmail.com

Hey, I have a new laptop and want to login to my account. My account is an hotmail.com one. After giving the password Mozilla is suppose to send me an email with an authe… (閱讀更多)

Hey, I have a new laptop and want to login to my account. My account is an hotmail.com one. After giving the password Mozilla is suppose to send me an email with an authentification number. The email is not coming. Not in the spam section, anywhere. Tried multiple times, same issue. Add Mozilla to my contact list, nothing changes. Tried to change my Mozilla account email address, not possible as I need to pass through this process again. Is my only option to delete my account and creat a new one with another email address?

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i'm not recieving confirmation emails for logging in

i've been having an issue with back ups(not the problem here) but at one point, i changed a secondary account to the main one, and now when i try to log in, and it sends … (閱讀更多)

i've been having an issue with back ups(not the problem here) but at one point, i changed a secondary account to the main one, and now when i try to log in, and it sends the verification email to my email account, i never get the emails, so i cant log back in, i dont recieve any of them, checked spam, and every folder i have, not only for that email account, but for all the ones i have connected to my mozilla account and i dont have any emails there, how can i fix this

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