Firefox 技術支援討論區

I installed Firefox on an updated macOS machine. When I linked Sync rearranged sync'd to an old setup on all other devices, Computers, Phones and iPads and not bringing the current setup to the new install. Can I get the previous arrangement back?!

My bookmarks did not move over after I reset my PC. I have sync on. I logged into the same account. There does not seem to be a backup that I can use. What do I do?

Up to four or so days ago I was able to fire up my Linux and Firefox and had immediate access to both Gmail and Calendar. Now I am requested to sign in every time, are offered a Shareable Calendar (for which I have no use) and get a notification in my cell phone reporting a new login. Also, WhatsApp Web is requiring to link with my phone every time I want to use it in my laptop.

I'm using Firefox 120.0 and this behavior appears to have started after the upgrade. I have also Vivaldi installed and its operation with the above pages is normal.

This is most annoying. Have security rules been changed? Am I doing something wrong? Will appreciate any help you can provide.

I switched from Chrome to Firefox a couple weeks ago. Everything seemed to go fine at first but now my laptop is not syncing bookmarks with my Android phone or desktop PC. My about:sync-log is filled with errors every few minutes. When browsing through them, I see a common reference saying the master password is locked and it can't sync but the primary password option is unchecked in my settings. Interestingly, nothing happens when I click sign out under my profile and I have to go to the Mozilla manage account screen and sign out from there. Sometimes when I do that and log back in, bookmarks will sync once and then error out again. Any assistance you can provide would be appreciated.

is het mogelijk dat het opslaan van documenten via firefox automatische voorzien worden van een firefox extension? Kan het zo zijn dat als je firefox verwijdert deze documenten dan niet meer toegangelijk zijn?

Als dat zo is hoe kan ik dit dan weer herstellen?

Greetings from Greece,

i use Mozilla Fieefox many years now to sync everything from home, to mobile and work. Today at work, I received a new computer with fresh Windows 11 installation, bind to an MS Domain and the latest version of Firefox installed.

With a great dissapointment i realised that i couldn't connect with my mozilla account while in the previous pc with with windows 10, worked and synced flawlesly. While pressing "Sign In" from the 3-line menu on the top right corner nothing happens, sometimes it opens a window that keeps loading and some times the login page is loaded. After inserting the email and pressing the button it takes quite some time, a red ribbon notification appears "Proccessing..." and when next screen appears and the password is entered... (it takes also quite some time) the red ribbon notification appears "Working..." and after a little while "The operation was aborted".

I've uninstalled and reinstalled firefox, cleared profiles and created new ones, took advantage of all refresh tools mozilla offers.... nothing. In fact in all 3 pc's we received today the reaction was identical. On the other hand if i try to login to mozilla throught Chrome or Edge the login process works like a charm.

Any thoughts, ideas would be very much appreciated.. could it be a Policy Problem for Windows 11 for example?!?

Thanks in advance for your time

I don't quite know how to explain this.

My phone was upgraded, and I set up the Firefox mobile to sync, and now my desktop install has undergone some changes I tried to avoid, and I want to know if there s a way to reverse it, or avoid it in the future.

Previously, I posed a question about which device/install takes precedence when sync is enabled, because one side, generally my desktop, ends up suffering negative changes, which results in loss of information, i.e. history, addon settings reset to default, remembered logins no longer remembered, etc.

For these reasons, under typical circumstances, I do not enable sync on my desktop, but in order to have Firefox mobile equipped with the latest sessions, etc., I thought I could solve the desktop problem by backing up of my current profile to a different location, after which I could log in to sync, let it do it's job, and then return to my original profile, which is not set up to sync, and it would be as I left it.

But, that was not he case, and I suffered the loss of all but the last seven days of history, and all the other changes I listed above.

So now, not only do I have to set up all apps on the new phone, but on my desktop as well. Extremely frustrating.

In my experience, in some ways, sync acts more like a backup program, that deletes whatever is in the destination that is not in the source. I'm my mind, syncing should have an option to go in only "one direction", in this case, from my desktop to my mobile, not which one is the latest, which seem to be happening here.

There should also be an option to 'combine the data from the two sides.

I'd really like to get some feedback on the this. Perhaps I'm doing something wrong. If so, please help me deal with this.

I wish to add a new PC to devices I am currently syncing (a "legacy" PC, a laptop, my iPhone). I can confirm from the legacy my correct password and can log in using it. I have installed the up-to-date Firefox on the new PC. When I attempt to log in to Firefox/sync on the new machine, it will not recognize the confirmed password. FYI, this is a new password created Aug 23. The new machine runs Win 11, the old Win 10.

Good morning I was using firefox on windows 8.1 I moved to Windows 10 and after logging in to my Firefox account, my bookmarks and passwords from the Firefox sync service were not restored.

please help,

A few days ago links in messages stopped working in Outlook (Microsoft 365) on my Windows 10 Pro 64-bit PC.

Good ol' Microsoft support reset Firefox on the PC and I lost all bookmarks, history and personalized settings. Tried to copy data from Old Firefox Data file into profile on reset Firefox. Didn't work. Uninstalled and reinstalled Firefox and tried to copy data from old profile to new profile. Nada.

Only option now is to try to sync Firefox on my Mac to new install on PC. I'll still lose some bookmarks and history but it will be better than what I have now. I have a Firefox account on both devices but when I log in to Firefox on the Mac I cannot find anything pertaining to sync.

Problem one: how do I navigate to sync in Firefox for Mac. Problem two: when I bought the Mac 6 years ago I tried to sync Firefox on my PC to the new Mac. For some reason Firefox synced the empty new profile on the Mac to the old PC. I lost all bookmarks and history accumulated on the old PC! I do not want to go through that again.

I have never found anything on Mozilla that clearly explains how to control which way the sync works. Must be certain that I'm copying all the bookmarks, history, tabs etc, from the old device to the new on and not vice versa.

Yesterday my son had issue with FFox and uninstalled and re-installed. Upon doing this all my other firefox instances lost their pinned sites on the home page.

is there a way to configure a firefox instance as the bastion of truth, so that all other instances sync to it? and it asks before it makes changes?

Or even better after a sync have a list of what changed, and perhaps an undo.

I have a problem with the Firefox sync browser You have downloaded a fresh copy of Windows and registered the account again on Firefox in order to sync previous data. No previous data was fetched. What is the solution to that? How do I access a previous sync on the Firefox website?

Please reply with help, thanks respectfully