Firefox 技術支援討論區

Firefox crashed and when it did all my history was gone. All of it. For months if not years. I need to get the history from about the last month back. I am not asking for community people to answer as I already checked that and there is no accountability, clarity, ability to confirm etc. etc. etc. I am asking the engineers at Mozilla to please give me the method that will surely work and is user friendly. I am willing to pay a small fee if necessary.

Hi

We recently implemented CatoCloud to update our company's security measures. However, we've encountered an issue where Firefox updates are not possible on PCs configured with CatoCloud. The suspected cause is the TLS Inspection feature. Currently, we've allowed an exception for the entire mozilla.org domain in the TLS Inspection settings to enable Firefox updates.

However, we are concerned that exempting the entire mozilla.org domain might be too broad. We would like to know the specific domains or IP addresses that require exception settings to ensure appropriate configuration. Could you provide guidance on the necessary exception settings for domains or IP addresses related to Firefox updates?

regards,

Sorry to trouble you, i recently un-pinned mozila from the task bar by mistake, as its my main browser i re-pinned it from the icon on my desk top, now i have lost all my logins and passwords and some recently saved bookmarks. Would there be a way of recovering them, again sorry to trouble you. Nigel

I have web page that I am printing using different browsers. I have html elements that I have positioned relative and top for each printing page. so that they appear on specific location of print pages.

The positioned elements are just fine in chrome and safari. However in firefox the positioned element is displaying on first page and on second page it is getting hidden (need to add z-index value to show). From third page it is dragging whole content down upto the top position given to element.

Do we have any alternative workaround to position relative elements and top, This is the only issue with firefox.

Thanks.

Hello, Firefox is set as my default browser. However, when I click on a link in an email or website, it always open in Chrome. I cannot get it to open in Firefox. thanks for your help.

The Command+M keyboard shortcut only minimizes Firefox one time after the initial boot of the system and stop working thereafter. Opening the Window menu in the top menu bar and then clicking minimize also fails to minimize Firefox. The only thing that works to minimize the Firefox window is clicking on the minimize bar on the top left of the window.

How do I get COMMAND + M to consistently minimize Firefox?

From my adobe account, I try to launch my web based apps so I can use the web based adobe acrobat, and the browser page opens as a blank screen only. I am on an older mac book w/ Yosemite 10.10.5 and Firefox is up to date wiht 78.15.0esr (64-bit). Please help! I need to be able to manipulate pdfs. Thank you

Many files and folders have accumulated under the <profile>/storage/archives/0/ folder. The root folders therein are apparently named according to the yyyy-MM-dd date format. The dates range from ca. 1-2 years old.

The only information I could find about this folder was via ChatGPT, but that is not a reliable source of course.

Can I safely delete these folders and/or exclude them from a profile backup?

On my MacBookAir (M2) audio on a lot of sites is out off sync (Imgur, X) but not on YouTube or streaming services (netflix and others). I restarted FF in save mode: no improvement. FF is up to date. OSX is up to date.

If I open a website in Safari there is no problem: audio/video perfectly in sync; gifs on Imgur.com for instance.

Not sure but on my MacBookPro (Intel) there was no such a problem.

Suggestions?

Hi there.

I like Firefox / Mozilla. However, Chrome wants to be my default and I want to stay with Firefox / Mozilla. When I click on a link in my email or an article with a link, Chrome takes over! It has been happening for about a week or 2, and I don't want it to happen. Do you have any ideas about how I can stop this, please?

Thanks in anticipation, Gerry Austin [email address]

(please do not post personal information on a public website; Forum rules and guidelines)

Our university uses a box.com app. It's basically box but personalized for our use. I have a number of documents that I cannot open using Firefox. When I switch to Chrome, I am able to access the documents. Any ideas? I'm thinking there is a setting in Firefox I need to change, but not sure which one.

i love firefox. however I made a donation of $21,40 on 10/24/23. problem is it appeared on my credit again on12.22.23. I did not plan on a recurring donation. how do I stop the recurrence?

Firefox uses below 2ghz CPU speed when my laptop runs from battery when I'm watching YouTube videos and browsing. But YouTube when power adapter is ON, Firefox uses above 2Ghz speed when watching YouTube videos and browsing some web sites.