顯示下列標籤的問題:

I can't get the 'Trouble shoot' mode to light up in the 'Help' button in the bar

Look at the attachment image. The 'Help' in the Firefox bar won't work anymore. I'm not able to get the Troubleshoot Mode to work. Donna Hall [edited email from communi… (閱讀更多)

Look at the attachment image. The 'Help' in the Firefox bar won't work anymore. I'm not able to get the Troubleshoot Mode to work.

Donna Hall [edited email from community support forum]

Open 109

How do I run updates of OS and web browsers on my imac 21.5 inch with OS X El Capitan

Hello! I have an imac 21.5-inch (late 2009) on my table with OS X El Capitan running on it. It has the following specifications: 1. Processor - 3.06 Ghz Intel Core 2 Duo … (閱讀更多)

Hello!

I have an imac 21.5-inch (late 2009) on my table with OS X El Capitan running on it. It has the following specifications: 1. Processor - 3.06 Ghz Intel Core 2 Duo 2. RAM - 8 Gb 3. Graphic card with 256 Mb

I have not been able to update the OS to run most recent Applications, and most of it, the web browsers are not updating as well.

What should I do to get through? Thank you.

John Pwajok [edited emails from community support forum]

Open 106

Down Loading Firefox

1/19/26 I have used Firefox for years and now it looks like Microsoft Bing has taken over and I cannot get Firefox back. It installs to a certain point and stops. Can … (閱讀更多)

1/19/26 I have used Firefox for years and now it looks like Microsoft Bing has taken over and I cannot get Firefox back. It installs to a certain point and stops. Can you help me? email: [edited email from community support forum]

Open 105

VideoDownloadHelper

High, I've used the the 'VideoDownloadHelper' for years whithout any complication. Now, the icon shows no colour anymore, even after a new installation, and so I can't do… (閱讀更多)

High, I've used the the 'VideoDownloadHelper' for years whithout any complication. Now, the icon shows no colour anymore, even after a new installation, and so I can't download any video. Can you help me ? Kind regards Michael [edited email from community support forum]

封存 1 91

This PC was given a free upgrade from Windows 10 to Windows 11 soon after purchase as a refurnished laptop from BestBuy. All drivers have a 10 prefix. Why are there no Windows 11 drivers with a 11 prefix?

This refurbished laptop was purchased from Best Buy in August 2022 with a Windows 10 OS. When a free upgrade was offered by Microsoft to Windows 11, it was accepted. Wh… (閱讀更多)

This refurbished laptop was purchased from Best Buy in August 2022 with a Windows 10 OS. When a free upgrade was offered by Microsoft to Windows 11, it was accepted. Why are there no drivers with a version 11 prefix?

Open 1 341

Lock screen / screensaver

Having just used Windows Update (on Windows 10), the screensaver lock screen comes on with my chosen picture AND four large buttons for weather etc. I didn't ask for the … (閱讀更多)

Having just used Windows Update (on Windows 10), the screensaver lock screen comes on with my chosen picture AND four large buttons for weather etc. I didn't ask for the buttons, and don't want them. Is this a Firefox issue, or maybe a Windows issue? Do you know how I can stop them coming on please? (Firefox v. 132.0.2 current)

已解決 封存 1 104

unwanted exe file installation

can someone please tell me why firefox is trying to install this unwanted file.....i run bitedefender everyday and everyday this pops up it is ANNOYING Online Threat Prev… (閱讀更多)

can someone please tell me why firefox is trying to install this unwanted file.....i run bitedefender everyday and everyday this pops up it is ANNOYING Online Threat Prevention

firefox.exe attempted to establish a connection relying on an expired certificate to sync.contextualadv.com. We blocked the connection to keep your data safe since websites must renew their certificates with a certification authority to stay current, and outdated security certificates represent a risk. Add to exceptions

please email [edited email from public community support forum] ......

封存 1 274

Firefox (mozilla?) does not recgnise that U've already upgraded to windows 11? how do I have it recognised?

I don't understand the problem. My accessing Firefox has become limited. I received a note to Upgrad to windows 11... I hae already upgraded. What must I do too have i… (閱讀更多)

I don't understand the problem. My accessing Firefox has become limited. I received a note to Upgrad to windows 11... I hae already upgraded. What must I do too have it recognised?

已解決 1 127

Updated with 147.0.1 unable to access internet?

Just updated the latest. Unable to use my account?? Unable to contact you from my laptop? What happened!!!! [phone number removed] cell phone. Please message me on this d… (閱讀更多)

Just updated the latest. Unable to use my account?? Unable to contact you from my laptop? What happened!!!! [phone number removed] cell phone. Please message me on this device. 1/21/2026. . 6 am

Open 1 116