Firefox 社群討論區

I just updated Firefox to Version 139.0.1 (64-bit) and now every time I try and use my webcam (specifically Google Meet since my job is remote), Firefox instantly crashes. I've tried deleting and reinstalling Firefox several times and it still will not work. I'm on MacOS Ventura 13.5.1. I really just need a permanent fix for this.

I have started to get very frequent tab crashes (all tabs) with "Gah. Your tab just crashed." message. Closing Firefox and starting it again fixes it for a bit, but then it happens again. Firefox is automatically updated. I am not aware of any recent changes to my (quite old) Windows 10 laptop, no new app/program installations, etc.

Any suggestions?

Hi Just setting up a new Surface Pro/Windows 11 and installed Firefox from Mozilla page. Firefox install completed with a crash report and has never actually run since. Every time I launch I get the app crash window. I've tried running in troubleshooting mode but same app crash. I also note that the crash reports do not get uploaded.

I have uninstalled/re-installed and also tried a fresh install but always the same issue. I also downlaoded the full installer.

Thanks for your help

Tim P

Regardless of running Firefox from my main package manager (that which is from Linux Mint's Repo) or running the FlatPak version it seems to crash randomly. At best check it seems to have something to do with my NVidia graphics (could this be WebGL related?). I've used two other Firefox Variants (WaterFox and Zen, both of which I completely despise!) with no strange crashes at all! Attached is my crashlog, I'd appreciate some input before I scrap Linux Mint completely. Laptop is Alienware M18R2 running three 4K displays (60Hz on two, 165Hz on native). Attached is the crashlog. This happens regardless of extensions enabled. I run the same setup on several other PCs both Windows and Linux (all my Linux is Mint right now). Only this NVidia based PC is the issue.

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Always Visible\",\"userDisabled\":false,\"appDisabled\":false,\"foreignInstall\":false,\"hasBinaryComponents\":false,\"installDay\":20241,\"signedState\":2,\"signedTypes\":\"[2,1]\",\"quarantineIgnoredByApp\":false,\"quarantineIgnoredByUser\":false}},\"theme\":{\"id\":\"default-theme@mozilla.org\",\"blocklisted\":false,\"description\":\"Follow the operating system setting for buttons, menus, and windows.\",\"name\":\"System theme — auto\",\"userDisabled\":false,\"appDisabled\":false,\"version\":\"1.4.1\",\"scope\":4,\"foreignInstall\":false,\"hasBinaryComponents\":false,\"installDay\":20241,\"updateDay\":20241},\"activeGMPlugins\":{\"gmp-gmpopenh264\":{\"version\":\"2.6.0\",\"userDisabled\":false,\"applyBackgroundUpdates\":1},\"gmp-widevinecdm\":{\"version\":\"4.10.2891.0\",\"userDisabled\":false,\"applyBackgroundUpdates\":1}}},\"services\":{\"accountEnabled\":true,\"syncEnabled\":true}}","TelemetrySessionId":"00c00add-9d5a-4e80-a9ca-e0822333d245","URL":"https://mail.google.com/mail/u/0/#inbox","useragent_locale":"en-US","UtilityProcessStatus":"Running","Vendor":"Mozilla","Version":"139.0","TotalPhysicalMemory":"67090214912","AvailablePhysicalMemory":"57425326080","AvailableVirtualMemory":"61389459456","AvailableSwapMemory":"0","AvailablePageFile":"21769736192","TotalPageFile":"67090214912","CrashTime":"1748885772","LastInteractionDuration":"555","UptimeTS":"2283.94572546","SecondsSinceLastCrash":"6235","StackTraces":{"status":"OK","crash_info":{"type":"SIGSEGV / SEGV_MAPERR","address":"0x0","crashing_thread":0},"main_module":0,"modules":[{"base_addr":"0x5f096e4b0000","end_addr":"0x5f096e579000","filename":"firefox-bin","code_id":"32ca0db04f8a8f3e2274281a43d66085e5efe424","debug_file":"firefox-bin","debug_id":"B00DCA328A4F3E8F2274281A43D660850","version":"0.0.0.0"},{"base_addr":"0x71115d400000","end_addr":"0x71116717e000","filename":"libxul.so","code_id":"6eb434053a9ffa1af149567caf7ac9062a160754","debug_file":"libxul.so","debug_id":"0534B46E9F3A1AFAF149567CAF7AC9060","version":"0.0.0.0"},{"base_addr":"0x71116a600000","end_addr":"0x71116a805000","filename":"libc.so.6","code_id":"42c84c92e6f98126b3e2230ebfdead22c235b667","debug_file":"libc.so.6","debug_id":"924CC842F9E62681B3E2230EBFDEAD220","version":"6.0.0.0"},{"base_addr":"0x71116aca2000","end_addr":"0x71116acdb000","filename":"libnspr4.so","code_id":"eb7b7c53afa3628ff749f9b27680f82bf605602e","debug_file":"libnspr4.so","debug_id":"537C7BEBA3AF8F62F749F9B27680F82B0","version":"0.0.0.0"}],"unloaded_modules":[],"threads":[{"frames":[{"ip":"0x71116a6975ef","module_index":2,"trust":"context"},{"ip":"0x71116a6955d1","module_index":2,"trust":"cfi"},{"ip":"0x71116a6717de","module_index":2,"trust":"cfi"},{"ip":"0x71116a6665d8","module_index":2,"trust":"cfi"},{"ip":"0x7111606dd68b","module_index":1,"trust":"cfi"},{"ip":"0x7111621a59d0","module_index":1,"trust":"cfi"},{"ip":"0x71116242be96","module_index":1,"trust":"cfi"},{"ip":"0x7111608796c2","module_index":1,"trust":"cfi"},{"ip":"0x711160883ec9","module_index":1,"trust":"cfi"},{"ip":"0x71116088221d","module_index":1,"trust":"cfi"},{"ip":"0x711161df35cd","module_index":1,"trust":"cfi"},{"ip":"0x71116acc091e","module_index":3,"trust":"cfi"},{"ip":"0x5f096e51bc7f","module_index":0,"trust":"cfi"},{"ip":"0x71116a69caa3","module_index":2,"trust":"cfi"},{"ip":"0x71116a729c3b","module_index":2,"trust":"cfi"}]}]},"MemtestOutput":"{\"tested_mem_length\":134217728,\"mlocked\":true,\"reports\":[{\"test_kind\":\"Modulo20\",\"outcome\":{\"Ok\":\"Pass\"}},{\"test_kind\":\"OwnAddressBasic\",\"outcome\":{\"Ok\":\"Pass\"}},{\"test_kind\":\"Xor\",\"outcome\":{\"Ok\":\"Pass\"}},{\"test_kind\":\"Checkerboard\",\"outcome\":{\"Err\":{\"Observer\":\"TimeoutError\"}}},{\"test_kind\":\"And\",\"outcome\":{\"Err\":{\"Observer\":\"TimeoutError\"}}},{\"test_kind\":\"OwnAddressRepeat\",\"outcome\":{\"Err\":{\"Observer\":\"TimeoutError\"}}},{\"test_kind\":\"MovInvFixedBit\",\"outcome\":{\"Err\":{\"Observer\":\"TimeoutError\"}}},{\"test_kind\":\"SolidBits\",\"outcome\":{\"Err\":{\"Observer\":\"TimeoutError\"}}},{\"test_kind\":\"Sub\",\"outcome\":{\"Err\":{\"Observer\":\"TimeoutError\"}}},{\"test_kind\":\"MovInvFixedBlock\",\"outcome\":{\"Err\":{\"Observer\":\"TimeoutError\"}}},{\"test_kind\":\"SeqInc\",\"outcome\":{\"Err\":{\"Observer\":\"TimeoutError\"}}},{\"test_kind\":\"Mul\",\"outcome\":{\"Err\":{\"Observer\":\"TimeoutError\"}}},{\"test_kind\":\"Div\",\"outcome\":{\"Err\":{\"Observer\":\"TimeoutError\"}}},{\"test_kind\":\"RandomVal\",\"outcome\":{\"Err\":{\"Observer\":\"TimeoutError\"}}},{\"test_kind\":\"MovInvRandom\",\"outcome\":{\"Err\":{\"Observer\":\"TimeoutError\"}}},{\"test_kind\":\"MovInvWalk\",\"outcome\":{\"Err\":{\"Observer\":\"TimeoutError\"}}},{\"test_kind\":\"MovInvFixedRandom\",\"outcome\":{\"Err\":{\"Observer\":\"TimeoutError\"}}},{\"test_kind\":\"Or\",\"outcome\":{\"Err\":{\"Observer\":\"TimeoutError\"}}},{\"test_kind\":\"BlockSeq\",\"outcome\":{\"Err\":{\"Observer\":\"TimeoutError\"}}}],\"memtest_failed\":false}\n"}

I am trying to run Firefox on a MacBook Air from 2015 (MacOS Monterey 12.7.6) and it has not worked since I updated Firefox a few days ago. I have tried deleting it and downloading it again - same problem. Can not pull up any website. Eventually I get a dialog box "Firefox Crash Reporter".

I've had ongoing issues with both TB and Firefox so I finally broke down and did a fresh install of Windows 10. OS is updated except for one KB downloading now, all drivers are updated, and I am basically running a fresh install with only Firefox and TB installed (no other apps). Firefox (137.0.2) continues to crash with these crash reports having been submitted - all today. Can anyone discern a common thread in them please?

bp-3ea3bcf2-f415-4297-95b9-f7dd30250427 4/27/2025, 5:29 PM bp-0f9fd3ee-cfa4-425f-9a2c-792eb0250427 4/27/2025, 5:29 PM bp-7b015e78-8766-409b-b63f-09e980250427 4/27/2025, 5:29 PM bp-01a7e06a-e523-4bcf-9472-a0a280250427 4/27/2025, 5:29 PM bp-354b8233-afa4-4ade-9e50-8a23f0250427 4/27/2025, 5:04 PM bp-d2169b84-91e5-43f7-bc5d-025540250427 4/27/2025, 4:19 PM bp-13c0a356-2831-4c2a-8841-468be0250427 4/27/2025, 4:16 PM bp-8c440107-e04c-446c-9697-d286d0250427 4/27/2025, 4:16 PM bp-5be6817d-c846-4579-824f-252960250427 4/27/2025, 4:16 PM bp-c26c020a-0f82-49c4-954f-05f3f0250427 4/27/2025, 3:50 PM bp-abbe7f86-42d0-4b8d-b207-103e90250427 4/27/2025, 3:50 PM bp-5f3e0701-8df3-4ba8-9eba-dfe0f0250427 4/27/2025, 3:50 PM bp-4e041765-234c-4117-a928-8c58b0250427 4/27/2025, 3:15 PM bp-2f28af2a-9b88-4873-a432-ee4770250427 4/27/2025, 3:11 PM bp-3a7d07c3-da22-450d-9e38-263010250427 4/27/2025, 3:11 PM bp-e92f81f1-ffed-472f-88cd-5efff0250427 4/27/2025, 3:11 PM bp-3064ae20-efcc-4c39-bd81-4039a0250427 4/27/2025, 3:11 PM bp-8b6bb978-d72a-4302-bfe3-87cca0250427 4/27/2025, 3:11 PM bp-dc31d1ea-8af8-4c17-8d4b-e2e700250427 4/27/2025, 3:11 PM bp-f798589d-21e9-46bd-bedf-0bb470250427 4/27/2025, 3:11 PM bp-09abb21d-f2f4-4e9a-89f0-b1d240250427 4/27/2025, 3:11 PM

firefox just forced an update and now i can't type more than one key at a time. like shift, shift is a really helpful key for capitalizing. this is a super cause effect situation. if firefox is closed, it doesn't happen. it happened right after firefox crashed and updated itself. this happens across my pc, not just firefox. i guess i'm forced back to chrome

Tell me how to fix this. I don't go into registries etc.. So, if the fix is at that level, please tell me what it is on a form that I can copy from and give it to whatever tech I can find to hire to fix the problem. Love to add images, but your notice of the crash is set up to make it impossible to copy.

Links to X on various news sites started crashing after last update 2 days ago. It says " the media can't be played". The media starts to load but the immediately crashes. I have a pop up window that I told it to make an exception for X but it still.crashes. I disabled all my privacy/no tracking privacy extensions to determine which if any were the cause but no luck there. I changed my browser setting to "Standard". The content loads on Edge. I don't have Chrome to test on. If this is an intractable issue tell me straight up so I can change my browser if need be. I've bee with you guys since it was Netscape. If this is over reach or a settings issue deep state shenanigans are rampant

I have been having this problem and it seems to be getting progressively worse, for a least a couple weeks now. When I first had it happen, I updated Firefox from 135 I believe to the current version, 139.01. I also checked to make sure Windows Update is completed/up to date. I've tried removing and reinstalling Firefox. I've restarted Firefox - a few times. I've restarted my computer - a few times. When I restart Firefox or my computer it will work for a very short time, but goes back to crashing. I have removed extensions. Restarted PC. But never got to try to see which extension it could be because tabs will start crashing again before I get a chance to. Also, I had a full Firefox crash tonight. Tabs worked a bit after that, but went back to crashing again. This is getting REALLY annoying! FIX IT PLEASE.

4 Images attached

Firefox keeps randomly crashing and won't open, sometimes I can get 10 minutes before it returns to crashing all over again. Doesn't even OPEN troubleshoot mode, it just auto crashes.

My drivers are up to date, my windows are up to date, Firefox is up to date, Internet Security software is up to date.

I need this running ASAP for work, each crash report has a different code too which hurts.

First crash happened in the afternoon, yesterday. bp-6580ff2f-d79c-4472-89f6-542c60250604 4/06/2025, 5:15 pm

The rest are all today. bp-79fddad8-e05d-4376-884f-f81670250604 5/06/2025, 2:05 am bp-d3e94b00-0c80-4db1-94e0-9c1410250604 5/06/2025, 2:05 am bp-9191a616-31cc-44e0-83a0-5e0d20250604 5/06/2025, 2:05 am bp-18adbdcb-ea8a-44cd-b4a0-18c4e0250604 5/06/2025, 2:05 am bp-f27c149e-2355-4632-8d0e-28fcc0250604 5/06/2025, 2:05 am bp-cfc523e7-c87f-42ac-bd2e-ddea90250604 5/06/2025, 2:05 am bp-bcee28d7-140f-4ad2-846c-308750250604 5/06/2025, 2:05 am bp-500792c2-0995-4a9e-8e87-600ad0250604 5/06/2025, 2:07 am

Hi,

I built a new PC a few months ago.

On this PC, Youtube tabs occasionally crash - the problem is intermittent, but common enough to be annoying. I never saw this on my old PC.

As far as I can tell, most of the software is the same as my old PC. Hardware is different if that matters (went from an Intel processor to an AMD, otherwise the component manufacturers are mostly consistent).

Still using Firefox on Windows 11. It's almost always up-to-date and is often up-to-date when the issue occurs. My only add-ons are Reddit Enhancement Suite and uBlock Origin, both of which I used on the old PC.

When I first built it, I did have an issue where I used RAM that was incompatible with my motherboard - that has been resolved and tabs are still crashing. I had found some indication that it could be related to faulty or incompatible hardware, but everything else is working now since fixing the RAM incompatibility.

Sometimes the tab crashes with an error message, sometimes it will simply freeze and I have to entirely close out the tab and re-navigate to the URL of the video I was just watching. The whole browser does not crash - I checked about:crashes and did not see any info that I can confirm coincides with a Youtube tab crash.

I have only seen this issue with Youtube, no other websites.

Thanks for any help that can be provided.

A few days ago, trying to free up some memory and improve my computer's performance, I deleted the cache and tracking cookies from Firefox (using AVG TuneUp). Since then, I can only load a certain, variable number of tabs and/or pages without every new or reactivated tab or page claiming to have crashed (although about:crashes says that no reports have been submitted). Restoring those pages seems impossible without restarting Firefox or the whole computer. The problem persists in Troubleshoot mode, but as far as I can tell doesn't affect Chrome, although that used even more RAM. I've tried culling open tabs (of which I still probably have far too many, but it's never been an issue before), using the OneTab extension to reduce them to lists of URLs, disabling and re-enabling hardware acceleration, updating Firefox, checking for file corruption and RAM errors and even uninstalling and reinstalling the program, but nothing's worked so far. What might be going on, and what else can I try?

Tried Review Checker when it first came out. Liked it a lot. With the most recent Firefox update, I seem to have lost it. It doesn't come up automatically in Amazon, and I don't see a price tag on an item description page to turn it on. The Firefox Settings describes Review Checker, but I don't see a way to turn it on there, either.

Since the last update, (4/30) Foxfire auto-closes after about 5 minutes. “Help, About Firefox”, lists version “115.23.0esr (64-bit)” as current. I do not remember the “esr” in the version previously. Was I sent the wrong update? I still run under Windows 7 to avoid a hardware replacement which works for my usual desktop software. Is Window 7 related to the problem? My e-mail is via Yahoo at “https://mail.yahoo.com/d/folders/ …” which switches to an ATT.com site. Tried going directly to email via ATT.com and the auto-close was faster. A test sitting at the ATT login prompt for 15+ minutes without loging in did not auto-close. I also have a soft recall of looking for help on the Mozilla site for well over 5 minute without the auto-close. Is Yahoo/ATT email the issue. If so, do I need to talk to them? Directory “PC:\Program Files (x86)\Mozilla Maintenance Service\UpdateLogs ” has 3 files with 4/30/25 dates which is about when problem started. I can email file fro any directory subtree starting with MOZILLA\ if it will help diagnose the issue. Howard Neuschaefer neuscha@sbcglobal.net