Firefox 技術支援討論區

For some reason when I opened Firefox this morning, my Firefox home page did not have any of my shortcuts. They all disappeared. Please have a look at the image attached to see what I mean.

I spent almost the entire day searching up the issue on the Internet and trying different things but they all did not work.

Look forward to your reply.

Hey there. To get straight to the point, whenever I am watching a YouTube video on Firefox in full screen, every so often the screen goes black then slowly fades back in. I have no idea how to fix this issues and it is not my computer that is causing it (doesn't happen on other browsers, my computer was tested for a variety of problems and nothing was wrong, etc). I have also looked through Firefox Reddit help pages and the support articles on the Firefox support website but have found nothing to help. Any suggestions or help would be much appreciated! Thank you :)

I can’t seem to open any Word files in Firefox. Doesn’t matter if it’s a new file or an old one, it just won’t open. What’s weird is that it takes me to a OneDrive page saying the file doesn’t exist or isn’t available. But when I switch to Google Chrome, everything works fine.

How do block a fake recurring alert?

App: Ads.fiancetrack(2).dll

Threat Detected: Trojan Spyware Access to this computer is blocked for security reasons. Please contact Microsoft Support: 855-752-1661

I'm considering switching to Firefox for my primary browser BUT once I log in to AOL to check my mail, the print is tiny and cut off top and bottom of each letter. This is not a new problem, but I'm using Firefox more now and still have to use another browser OR another device to read my email. I am attaching a screen capture of what it looks like.

once every week or two, private browsing shows up in history. it is not cleared when i close all private windows. the rest of the time it works as it's supposed to. any suggestions are welcome. thank you. running 125.0.3 on mac ventura 13.6.6

Is there any way to make Firefox iOS browser Dark Mode a little darker by avoiding the moments when it is loading or reloading a page and the screen is fully bright white?

I've always had my firefox checkmark the "Always ask you where to save files" box. I started to download a file from Envato elements, and firefox asked me where I wanted to put it, so I pointed it to a dropbox folder on my finder level (I'm on a Mac computer). Some pop up showed up that said it didnt like the directory so I hit ok. Then I tried to download again to another location but now firefox won't ask me where i want to download the file to. And instead it just populates a file in the downloads folder called "7gp69ST8.mp4.part" or something similar. If I uncheck "Always ask you where to save files", the whole file downloads just fine to the downloads folder but I dont want that setting, I want the check mark ON so that it asks me each time where to save the file to. But its not asking me any more. So I hit quit on firefox and came back in and the issue persisted. I cleared the cookies and the issue persisted. Please help me fix this.

Hi Lots of my files on Mac have converted to Firefox (which I don't use) and will not open either in Mac, Adobe or Firefox. They are showing in my icloud drive but I cannot open them. And I REALLY need them as they are the source files for a website. I have no idea why this has happened, but would love some advice on how to fix it. I don't ever intend to use Firefox so not quite sure how it happened. Many thanks

I want firefox to not only cache the URL and page title, but also cache the page contents, so that if I do a URL bar search for a word that was only contained in a page that a visited (not in the title or url) firefox finds it. Apparently chrome already does this. Why doesn't firefox? I can't even find a add-on that does this for firefox.

On my MacOS 10.15.7 system I upgraded from 125.0.2 to FF 126.0 this afternoon. When I started the new version of FF and acknowledged the "downloaded app OK" dialog all the tabs opened as expected except for WordsWithFriends (on Facebook). WWF draws the full board just fine but then throws a less than descriptive error message: "an error occurred. Please refresh." That is an infinite loop as it will return the same error no matter how many times retry is pressed. I logged out of FB and back in, just in case. No change. FB pages show fine, btw. Closed 126.0 and tried downgrading back to 125.0.2. That version with no longer load (or any of the previous four I had on hand). Consumes 100% of the CPU for about six minutes and then changes to Unresponsive in the Activity Monitor. WWF works fine in Safari and Chrome for what that is worth.

Hello,

I recently deleted pwnedpasswords.com from my cookies, as well as blocked this website; however, it keeps reappearing in my list of cookies.

I've never even visited this site (that I'm aware of), and it's a bit concerning to me.

In spite of clearing ALL my cookies (and blocking this website), it keeps appearing in my list!

Please advise :)

This is my Mac Monterey. My Windows 10 is in Safe Mode With Networking. The last update will not download. That version is 125.0.3. What's available under Windows updates does not download either. Now I am running my antivirus on my Windows to see if it runs clean. I do not know why I cannot apply these updates.

When I use google meet, I regularly get feedback that I sound far away, despite being at a normal distance from my computer. If I switch to another app, like slack, the issue doesn't present (so it's not an OS level issue). I'm using firefox on m3 macbook pro.

What can I do to fix this issue? Or do I have to stop using firefox?

in google and in other browsers when you have multiple tabs in a container you have an option to minify all tabs in the container. is there a similar feature for firefox,

thank you!

Sorry to have this same issue again, knowing full well it can happen after finding this some years ago (https://support.mozilla.org/en-US/questions/1319823), I tried to carefully connect two older PC devices back to firefox sync, however on one I managed to enable sync before disconnecting my profile (it seemed as if reconnecting sync temporarily was the only way to disconnect a profile from firefox's UI - I should have been more careful and removed the profile from the filesystem level): at which point I polluted the sync server.

I've noticed that `about:sync` has an option under bookmarks/engine actions 'wipe bookmarks', which sounds exactly what I need, and if I watch what happens once pressed it does the right thing and repopulates the sever with the 'correct' PC's bookmark set (when run from that PC), however it also says 'other devices will act like a reset', which i'm finding NOT to be the case: eventually one of my other device repollutes the server with bad bookmarks which propogate.

I'm thinking the culprits are my phones, If I wipe and do a sync on a phone, my phone's bookmarks stay polluted. If i'm right about that, I think my question is: can I wipe my profile (or preferably only my bookmarks) from my phones' Firefox without having to entirely uninstall/reinstall (or do you have any other advice for not re-polluting the server from some already-polluted device's bookmarks?

thanks in advance

On my Macbook Air M1, Firefox's UI and default scaling is perfect on my Retina display, but if I move the window to my external Philips 1080P monitor, some - but not all - interface elements are very over-sized, which makes Firefox unuseable on any external monitor I connect. (I have tested this with multiple other monitors)