Firefox 技術支援討論區

I have had two issues since transferring to Firefox from Chrome. Both result in error messages:

1. I have a Revolut bank account for which I get an error message (see below) when I try to log in. When I click the 'Restart Log In' button it retruns me to the orginal log in page with my name and on clicking this I am logged in. I have contacted Revolut support but they say the issue is with Firefox.

2. Other issue I have is that in trying to access some websites I get a messaeg saying that the site cannot be verified with a button to 'Try Again'. Once I click this button I can access the page.

I can work around these issues but they are annoying.

I use mozilla firefox as my main web browser, and youtube sometimes does sometimes doesn't load (picture below). This happens only on firefox. Every other website works fine tho.

well your latest update not only crashed my browser, but also crashed my computer, now it takes 1-2 minutes to load a page after your recent update. oh. it also changed all of my settings! Great job in setting the internet back 20 years, it makes dial up look lightening fast!

When I access bookmarks using the manager/editor I see all bookmarks. However when I try to use bookmarks from the dropdown in the toolbar, I only see some bookmarks. I think it's the newer bookmarks that are missing but not certain.

Stuck with this hourglass logo on tabs since the latest update v121.0

https://imgur.com/a/k26XOm7

Now what I have noted is that this is causing the pages to load slow. Only ublock extension is installed, tried all dns settings but the result is the same. Is anyone facing the same?

These pages say to change the value and this hourglass thing will be removed

https://support.mozilla.org/en-US/questions/1303416

https://www.reddit.com/r/firefox/comments/igx73s/this_hourglass_icon_on_loading_tabs_in_v80_is/

But I cannot see any option to change the value on that location

https://imgur.com/a/zMRQvka

What to do now?

i now keep getting a pop up window saying that this profile was last used with a newer version of this application. Please create q new profile. what am I to do?

I just noticed today that my New Tab Page is now displaying an old set of icons (are they called bookmarks?) It might be associated with the recent update to v121, but I have lost several newer pinned icons. The display today is shown in the attached image, and I have drawn a red diagonal through icons that have not appeared on my New Tab Page for some time. I don't have a list or image of the recent ones that are gone missing.

I'm sure I'll eventually find and replace the ones that I lost, but this is just embarrassing for FF, which I use for just about everything.

If there's a way to revert, I'd like to know.

You search for a word using Control+F like any other program. It's highlighted on the page if it's there. Or you would think so. But no. Why does Firefox so often say it found a word when you can clearly see it's not there on the page? Nothing is highlighted. It even gives you the number of results on the Find bar. Some may be there but others are not. This has been like this for years. Why?

Some websites, like my bank, don’t let you paste into the password field. I don’t want to manually type in the password. I found a workaround:

1. Go to about:config
2. Search for dom.event.clipboardevents.enabled
3. Double-click it to change the value to "false"

But the problem is that pasting into a google document no longer works. I have to revert the value back to “true” to get copy-pasting working in a google document.

Is there a way to have the best of both worlds: paste in google docs and paste in sites that block pasting, like my bank?

Dear Community,

I am trying to download a large file. Am on a course, and the main tutor has given the group a file to download. Have tried downloading this 5 times, but get little luck. The file that I would want to download is 8.5GB, and the furthest I get is about 4GB.

I have 2 questions about this.

1) I seem to have a very 'in and out internet connection. It seems to go down at times for no reason, cutting off the download. Is there anything I could do about this? How could I troubleshoot this, please? 2) Does anybody know of any special tools that I can use to download in a more efficient manner, please? Perhaps an extension for Firefox might be able to do this, perhaps? Kind Regards to Anyone Answering this Query, Marek

Hello

I am using Firefox with synchronisation mainly on 2 PCs and 1 iPhone (there are old iPhone and 1 raspberry Pi connected, but not used). I have noticed that at least for a few months Firefox password library on iPhone was missing some password I needed, but I could always look them up on either PC without problem. Usually i tried to fix this by manualy synchronizing Firefox on iPhone in settings, it always showed that it is synchronized. Today I have discovered that i have only 19 passwords saved on my PC - same as on iPhone, but yesterday there were much more (probably all, but I can not be certain). Oldest one was created on 30. 10. 2023. All other are gone, I have managed to restore some old passwords (cca 370) from october 2021. I have disconnected internet and WiFi, placed old logins.json and key4.db in current profile, opened firefox and exported them. Once internet is restored, all passwords are deleted again, only those 19 recently created stay.

I did not delete any passwords or logins or anything on any device and did not delete any file or firefox profile. Why did it delete passwords without asking? And how can I prevent this from repeating? Because this is unusable password manager that randomly decides to purge login data from time to time.

thank you

I am a long-time user of Firefox and recently had to re-install the browser on my Laptop. I have the latest version of Firefox on both my Desktop and Laptop and have tried to sync my Desktop Settings (tabs, bookmarks, etc ) to my Laptop such that when I open Firefox on the Laptop it mirrors what I see on my Desktop, but to no avail.

fire fox usually has one row of frequently visited /fav web sites come up on the home page, but it has stopped doing this and even when i try and add them manually it wont accept them, the same when i try and boo marl a web page

Updated FF Tuesday evening and noticed first on Wednesday when unable to log in to my Tesco food website. Access not allowed from this server or some such. I tried to use the Tesco feedback form and then got alerts both from Avast (saying it was infected) followed by FF refusal to connect. I tried safe mode and removing and adding FF.exe to Avast without change. I reset FF without change. MS Edge allowed access to all these sites without a murmur.

Today i can get to Tesco main site but still not Feedback.

Also my local Synolgy NAS now has a warning that it is dangerous to access from FF. Nothing has been changed in its set up or security. I can and do override and access everything

Something in the Tuesday update has caused this clash. I did think at one point I also saw 120.0.1 being offered but that may have been my confusion.

Happy user of FF fro many years and do not want to change.

Hi, I'm in a little bit of a chock... Firefox updated and recommended me to use a new profile. Sadly I chose that option and now I've lost all my previous settings. Panic! Is there ANY way I could get my saved passwords and favorites back from the previous install?!

Greatful for help here...

Best regards Robert

On all sites where I need to login with my work account I get a tab crash when the browser redirects to https://login.microsoftonline.com/ac4b0eb0-811e-4ab0-acca-8a87079290dc/oauth2/v2.0/authorize?response_type=id_token&scope=user.read......

This is a recent failure (this week), that occured without any changes on my own account to Firefox developer version 121.0b2(64-bits)

I had to install google chrome to overcome this problem. Chrome has no issues with microsoft authentication.

Please solve as soon as possible, otherwise I will be switching to another browser.

Firefox is blocking/preventing me from visiting a website even though it is secure but Firefox does not recognize the certificate issuer. How do I get around this? Thank you.