Firefox 技術支援討論區

Long time Firefox/Mozilla user. Installed/upgraded/migrated on Win, Android, Linux (various distros) over the years.

This might also be relevant to the Sync topic.

Built a new Win 10 system 11/21. Installed Firefox, logged in and Enabled Sync. Installed licensed Adobe photo editing software. No problems. Used for 2 weeks.

Spent 5 months in hospital.

Back home, used new PC for ~45 days; Win 10 went wiggy on me after an update - could not get to Settings menu ya da ya da. It went downhill from there. No identifiable hardware issues (tested memory and (.m2) boot drive, etc

Tried many fixes to Windows while trying to keep user data. Ended up reinstalling Win 10 (multiple times...). System working, but no bookmarks/passwords. Installed Firefox. Of course, it didn't work - understandibly.

Went to old PC, Firefox does not seem to give me the option to *see* my login password); looked up Firefox password (I hated to do it, but with ~500 userid/passwords, I started to let FF manage these a few years back). Found it. Went to new box and logged in. Password error. Digging deeper, it *appears* that the present password was set circa 2015 and the Firefox saved password was set circa 2021.

I've now been fussing with this a week. Searching, searching; trying pretty much everything I can think of. Nothing works.

Any path forward besides changing passwords on all of the involved (~20+) devices?

Now I need to try to recall where I put the recovery key ... (yes, I have since embarked on an extensive backup/restore point campaign which includes backing up backup system software).

duplicate. https://support.mozilla.org/en-US/questions/1388293

duplicate of /questions/1389820

I need version 56 but It cannot be downloaded to my Windows Vista what can I do Please

After trusting your message before refreshing websites that my user names and passwords will be intact, I cannot find old saved user names and passwords any more!!!

duplicate. https://support.mozilla.org/en-US/questions/1396782

I followed the instructions on the support pages to transfer my profiles from an old W7 laptop to a new W10 one. After the copying of the profiles to the correct locations neither Firefox nor Thunderbird would start complaining that they could not find the profiles.

What I did (same thing for Thunderbird) 1. Opened Firefox troubleshooting on the old W7 laptop, opened the profile folder. 2. Closed Firefox 3. moved two levels up 4. copied the Profiles folder to a usb drive.

On new W 10 laptop 1. Opened Firefox troubleshooting on new W10 laptop, opened the profile folder. 2. Closed Firefox 3. moved two levels up 4. renamed the existing Profiles folder to Profiles OLD 5. copied the Profiles folder from the usb to the same correct location on the new laptop

When I tried opening Firefox on the new laptop it would not open complaining that it could not find the profile. Firefox had opened correctly previously.

Then when I renamed the moved Profiles folder to Profiles NEW and renamed Profiles OLD to Profiles, Firefox opened normally on the new laptop.

Identical procedure and result with the Thunderbird profile transfer.

What should I do?

Thanks.

I use Scenesource to download items of interest, after scrolling down to find what I want, the settings do not allow me to get to the last page I started from and goes back to the first page. I know that I found the setting before but at my age I cant seem to get to it anymore. Can someone tell me how to get that back?

Firefox won't stay downloaded to my computer. I am having to download it multiple times, especially if my computer has updates.

On a separate note, when it does actually stay on my computer over night, it never keeps me signed in to my Firefox account. I have to log in to it daily to have my bookmarks and passwords.

Also, it never remembers the theme I have picked for it. I would love some advice on how to fix this.

I've read through a ton of articles, and I can't seem to find a fix.

I am a computer user. Don't try to be able to be a power user, as I have better things to do with my time. I downloaded Firefox to be able to take some FEMA courses required for my Search and Rescue volunteering. I download it and installed. Launch the program and followed instructions to set up an account. OK that seemed a bit much for a free browser but I assumed like all internet based companies it was a data collection exercise that would test my dedication to blocking all email spam.

After the account set-up, I was met with the concept that I needed a browser on a second machine to be linked to the account. Some lame excuse that you couldn't sync with only on computer with the browser. Funny thing why would you want to sync if you only had one machine with the browser. Have a simple backup system would take care of any of that. Oh well I was stuck because the browser would not function and I followed through with downloading the program onto my iPhone and scanning the code. It seemed to work. The only acknowledgments is a continuing barrage of emails telling me "someone is trying to log into my account." Yea that's me because I got asked a second time to set-up this bloody link. Some something is not working.

I would just delete everything (account and Firefox) but I am scared that my email address will be tarred and feathered and not allowed to be used again ever!!

Help please. What I hoped to be a quiet morning completing 2 need courses has ended up costs me hours of frustration.

Thanks

Mike

Trying to migrate Firefox profile from Win 7 machine to new Win 10. Downloaded Firefox to new machine, confirmed that it worked, closed it.Using Troubleshooting feature, located active profile in old Win 7 machine, copied to USB stick. Closed Firefox on new machine, navigated to Profiles folder, copied the Win 7 file to it and deleted the existing file. Tried to start Firefox, got 'Your Firefox profile cannot be loaded. It may be missing or inaccessible'. Fiddled round a bit, finally uninstalled Firefox from the new machine and downloaded it again. Got the same error message, now no Firefox at all after carefully following such instructions as I could find. What the f*ck am I doing wrong? A year or so ago I transferred the Win 7 profile successfully to a Win 10 laptop. What has gone wrong now? Any suggestions most welcome.

I have a Mac system that has been on OS X 10.11.6 for a long time, and was switched to the ESR channel when the release channel no longer supported this version. I have finally been able to update that system to something later (Mojave, 10.14.6) and want to restore Firefox to the release channel. How do I do this and preserve all of the Firefox settings, history, etc.? Won't installing a fresh copy of Firefox wipe all that out? Thanks for any help you can provide.

(Automatic translation in English ) As what happened in the title, when I was collecting information on the internet, the webpage was redirected twice to a malicious website. And then I closed an advertising module with "X " in the center of screen, my firefox started to automatically download apk files from a webpage