顯示下列標籤的問題: 顯示所有問題
  • 已解決

Confirm Account? Questionable Emals

I have a new Mozilla (FireFox) account and keep getting emails that say I need to confirm it. They include a button to do so but I'm not clicking it unless I get better i… (閱讀更多)

I have a new Mozilla (FireFox) account and keep getting emails that say I need to confirm it. They include a button to do so but I'm not clicking it unless I get better information from you. Please help. The email swears my account will be deleted if I don't confirm it. What do I do?

Paul S 於 1 個月前 詢問

James 於 1 個月前 解答

  • 已解決

WHAT CAN I DO IF THIS MESSAGE APPEAR WILL SYNCING MY ACCOUNT AND OPENING IT :Sorry. We’ve locked your account.

WHAT CAN I DO IF THIS MESSAGE APPEAR WILL SYNCING MY ACCOUNT AND OPENING IT :Sorry. We’ve locked your account. The confirmation email we sent to ⁨enta3ommry@gmail.co… (閱讀更多)

WHAT CAN I DO IF THIS MESSAGE APPEAR WILL SYNCING MY ACCOUNT AND OPENING IT :Sorry. We’ve locked your account. The confirmation email we sent to ⁨enta3ommry@gmail.com⁩ was returned and we’ve locked your account to protect your ⁨Firefox⁩ data.

If this is a valid email address, and we can help unlock your account.

Geochemist Alexandria 於 1 個月前 詢問

jonzn4SUSE 於 1 個月前 解答

  • 已解決
  • 封存

Unable to sign out of unknown sign in

on the list of current sign ins I am unable to click “sign out” of the oldest account on the list. with a couple others it quickly signed me out, but this on is not. … (閱讀更多)

on the list of current sign ins I am unable to click “sign out” of the oldest account on the list.

with a couple others it quickly signed me out, but this on is not.

shobie 於 1 年前 詢問

jscher2000 - Support Volunteer 於 1 年前 解答

  • 被鎖定

verification

Hi, I've got a "confirm your account" email, which I click through to get to my account but from there I don't know what to do to verify it. Is there a "verify" button th… (閱讀更多)

Hi, I've got a "confirm your account" email, which I click through to get to my account but from there I don't know what to do to verify it. Is there a "verify" button that I'm missing, or an action I need to do on my account in order to finalise it? Thanks

russell whittington 於 2 個月前 詢問

Denys 最近回覆於 2 個月前

  • 已解決
  • 封存

Relay Premium paid for but not showing

I've had to replace my computer today and when I've installed Firefox and signed in it no longer shows than I paid for a year's Premium Relay in June this year. What to d… (閱讀更多)

I've had to replace my computer today and when I've installed Firefox and signed in it no longer shows than I paid for a year's Premium Relay in June this year. What to do?

raystrack 於 6 個月前 詢問

jonzn4SUSE 於 6 個月前 解答

  • 被鎖定

email received from Mozilla that I don't understand

I received this email after I tried to sign in to my Mozilla account. This is the relevant info from the email: Your {$providerName} account has been linked to your Moz… (閱讀更多)

I received this email after I tried to sign in to my Mozilla account. This is the relevant info from the email:

Your {$providerName} account has been linked to your Mozilla account Mobile Safari on iOS 18.7

I don't know what I did to cause this email to be sent. I wasn't trying to link any other account to my mozilla account.

Diane Hawkins 於 3 天前 詢問

Denys 最近回覆於 3 天前

  • 被鎖定

Mozilla Monitor account

I tried Mozilla Monitor, logging in using my Mozilla account, but it wouldn't accept my UK address. It would only accept USA addresses. So I was not able to run the scan … (閱讀更多)

I tried Mozilla Monitor, logging in using my Mozilla account, but it wouldn't accept my UK address. It would only accept USA addresses. So I was not able to run the scan and reach the stage where you can delete the Monitor Account

Using the same personal data, but selecting a USA location, I ran the scan and then dieted the account successfully.

As I used the same email address for each attempt does the successful deletion on the second attempt mean all my Monitor accounts have been deleted?

ChatGPT indicates that this is the case but I would welcome further advice.

SuMo Bot 於 4 個月前 詢問

Paul 最近回覆於 4 個月前

  • 被鎖定

Delete an old account configuration

I need to know if there is an account possibly: [email address] or [email address] or anything with my name Kathleen (aka Kathy) Higginbotham. I'm in an old Windows confi… (閱讀更多)

I need to know if there is an account possibly: [email address] or [email address] or anything with my name Kathleen (aka Kathy) Higginbotham. I'm in an old Windows configuration. I have now switched to MAC and I still see files that read : Firefox password manager ext. Please help me to delete this account ASAP. If there is a paid support option, that's OK with me.

Thank you,

Kathy Higginbotham

SuMo Bot 於 4 個月前 詢問

Paul 最近回覆於 4 個月前