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crash reports

Firefox crashes every day or so on my home computer. The most common error message is "kmode exception not handled." I've tried the suggested fixes. Nothing helps. T… (閱讀更多)

Firefox crashes every day or so on my home computer. The most common error message is "kmode exception not handled." I've tried the suggested fixes. Nothing helps. The crashes are not being recorded in "about crashes" or in %APPDATA%\Mozilla\Firefox\Crash Reports\. So it seems the crash reporter has to be fixed before the problem causing the crashes can be identified. Firefox does not crash on my office computer and no other program causes my home computer to crash. Thank you.

henry64 於 3 個月前 詢問

markwarner22 最近回覆於 3 個月前

When using chat software, shortcut key conflicts occur, and the sidebar will still open when using shortcut keys after being closed

When using chat software, there may be shortcut key conflicts, and the sidebar will still open when using shortcut keys even after being closed. In the settings, the AI … (閱讀更多)

When using chat software, there may be shortcut key conflicts, and the sidebar will still open when using shortcut keys even after being closed.

In the settings, the AI robot is turned off, but when using shortcut keys, the options for the AI robot will still be turned on by itself and cannot be turned off.

Utopia 於 3 個月前 詢問

markwarner22 最近回覆於 3 個月前

I can not remember my Sync password

I can not remember my Sync password and it will not let me change it. Every avenue is blocked by a pop up window asking me for the password that I forgot!! This is insan… (閱讀更多)

I can not remember my Sync password and it will not let me change it. Every avenue is blocked by a pop up window asking me for the password that I forgot!! This is insane!

trialsize7@yahoo.com 於 3 個月前 詢問

markwarner22 最近回覆於 3 個月前

trying to find and delete 'addons.mysafe-search.net'

Avast reports that it has secured the threat of 'addons.mysafe-search.net' which tries to start when i open Firefox. I've been unable to find any reference to the site an… (閱讀更多)

Avast reports that it has secured the threat of 'addons.mysafe-search.net' which tries to start when i open Firefox. I've been unable to find any reference to the site anywhere on my PC so cannot uninstall it.

tbag 於 4 個月前 詢問

markwarner22 最近回覆於 3 個月前

  • 已解決

Websites loading in as blank white screens.

No idea if this is the right topic or not but I've been dealing with this frustrating issue where with some websites it just loads a blank white screen. I've tried every … (閱讀更多)

No idea if this is the right topic or not but I've been dealing with this frustrating issue where with some websites it just loads a blank white screen. I've tried every fix I could that I've seen on forums like this as well as on Reddit and nothing I've tried has fixed it. From launching in Safe Mode or changing things in about:config. Before finishing this post I tried launching in safe mode, so my add-ons and plugins are disabled and it still persists with websites loading in these blank white screens. I never had this issue at first and I'm sure it started to happen after an automatic update a while back.

I need this issue sorted out so I can look and compare items from shops but most of the time a website that works and I look at it elsewhere I'm dealing with this issue. No issue looking at stuff on the internet on my phone, though I do use safari instead on my phone.

elzvalentine 於 3 個月前 詢問

elzvalentine 於 3 個月前 解答

failure to connect

does Firefox no longer support sites like The Guardian, like the Atlantic, other news outlets. it never lets me sign in but returns to the home page after signing in with… (閱讀更多)

does Firefox no longer support sites like The Guardian, like the Atlantic, other news outlets. it never lets me sign in but returns to the home page after signing in with email and password. What do I do?

magdale 於 3 個月前 詢問

jonzn4SUSE 最近回覆於 3 個月前

Blocked Site

I have been block since yesterday afternoon on Mozilla to use this Etsy.com. I have reset history and cache per Etsy and it would work once after signing on and then it w… (閱讀更多)

I have been block since yesterday afternoon on Mozilla to use this Etsy.com. I have reset history and cache per Etsy and it would work once after signing on and then it would block me. Now I have to use Chrome to get access to my account. I need to have this break in service fix for Mozilla/Firefox. Privacy and security is important to me. Thanks

Dtruthbu 於 3 個月前 詢問

jonzn4SUSE 最近回覆於 3 個月前

NordPass browser extension will not allow login

Hello, I'm having a problem with the NordPass Firefox browser extension. I have already troubleshot this issue with NordPass and they are passing it off as a Firefox prob… (閱讀更多)

Hello, I'm having a problem with the NordPass Firefox browser extension. I have already troubleshot this issue with NordPass and they are passing it off as a Firefox problem.

Issue: When logging into the NordPass browser extension, my username and password are accepted, then Cloudflare does a human verification, then the extension throws error 1004 (Something went wrong) [screenshot of error attached].

Troubleshooting: - Tried updating Firefox to latest version - Tried clearing cache/cookies - Tried uninstalling/reinstalling browser extension - Tried uninstalling/reinstalling firefox

Additional: - Dell Optiplex 7090 running Windows 10 Pro - Issue is specific to this computer only - Extension was working as recently as 2 weeks ago - Currently, NordPass allows me to sign in successfully on my phone, in Chrome browser extension on affected computer, and in Firefox browser extension on different computer.

Latest answer from NordPass team: [Please note that our developers have investigated provided logs and traces, however, there is nothing wrong with the backend flow - it looks like there is an issue with localStorage or cookies as the NordPass extension is not able to fetch properly the token obtained from NordAccount login flow. As this is not reproducible on other platforms and traces do not show anything else, we can only suggest the verification of extension/firefox browser configuration, especially in terms of cookies, local storage and session.]

Any suggestions on root cause, or settings changes to fix this issue are appreciated.

jaredpberger 於 4 個月前 詢問

markwarner22 最近回覆於 4 個月前

Menu bar on MacOS obscured by FF 135.0.1

Hello, ever since I upgraded MacOS to 15.3.1 and Firefox to 135.0.1 the top menu bar seems to disappear. I do not know which is the culprit, but on MacRumors (https://www… (閱讀更多)

Hello, ever since I upgraded MacOS to 15.3.1 and Firefox to 135.0.1 the top menu bar seems to disappear. I do not know which is the culprit, but on MacRumors (https://www.macrumors.com/) you'll find several others with the same experience.

My personal observation is that it seems to happen on various Silicon hardware (tried 3) and when multiple tabs are active.

The bug is no showstopper, but to proceed you got to click on the (invisible) menu bar in the upper left. Thanks for reading.

JOOP!

Sciuriware 於 3 個月前 詢問

Sciuriware 最近回覆於 3 個月前

  • 已解決

Firefox won't load accounts.firefox.com

new install of firefox won't load accounts.firefox.com other browsers on the computer load it fine I've imported bookmarks and passwords and stuff, and since refreshed … (閱讀更多)

new install of firefox won't load accounts.firefox.com

other browsers on the computer load it fine

I've imported bookmarks and passwords and stuff, and since refreshed firefox but can't find a way to fully restore it to initial settings, even uninstall and reinstall won't do it

error messages from console:

Cross-Origin Request Blocked: The Same Origin Policy disallows reading the remote resource at https://cdn.accounts.firefox.com/styles/62a53a14.main.css. (Reason: CORS request did not succeed). Status code: (null). Cross-Origin Request Blocked: The Same Origin Policy disallows reading the remote resource at https://cdn.accounts.firefox.com/bundle-f3c065c3bfd12957bbfc07df4a7dfa472ec1b92e/head.bundle.js. (Reason: CORS request did not succeed). Status code: (null). None of the “sha512” hashes in the integrity attribute match the content of the subresource. The computed hash is “z4PhNX7vuL3xVChQ1m2AB9Yg5AULVxXcg/SpIdNs6c5H0NE8XYXysP+DGNKHfuwvY7kxvUdBeoGlODJ6+SfaPg==”. accounts.firefox.com Cross-Origin Request Blocked: The Same Origin Policy disallows reading the remote resource at https://cdn.accounts.firefox.com/bundle-f3c065c3bfd12957bbfc07df4a7dfa472ec1b92e/appDependencies.bundle.js. (Reason: CORS request did not succeed). Status code: (null). None of the “sha512” hashes in the integrity attribute match the content of the subresource. The computed hash is “z4PhNX7vuL3xVChQ1m2AB9Yg5AULVxXcg/SpIdNs6c5H0NE8XYXysP+DGNKHfuwvY7kxvUdBeoGlODJ6+SfaPg==”. accounts.firefox.com Cross-Origin Request Blocked: The Same Origin Policy disallows reading the remote resource at https://cdn.accounts.firefox.com/styles/3c59f525.tailwind.out.css. (Reason: CORS request did not succeed). Status code: (null). Cross-Origin Request Blocked: The Same Origin Policy disallows reading the remote resource at https://cdn.accounts.firefox.com/bundle-f3c065c3bfd12957bbfc07df4a7dfa472ec1b92e/app.bundle.en_US.js. (Reason: CORS request did not succeed). Status code: (null). None of the “sha512” hashes in the integrity attribute match the content of the subresource. The computed hash is “z4PhNX7vuL3xVChQ1m2AB9Yg5AULVxXcg/SpIdNs6c5H0NE8XYXysP+DGNKHfuwvY7kxvUdBeoGlODJ6+SfaPg==”. accounts.firefox.com Cross-Origin Request Blocked: The Same Origin Policy disallows reading the remote resource at https://cdn.accounts.firefox.com/bundle-f3c065c3bfd12957bbfc07df4a7dfa472ec1b92e/app.bundle.en_US.js. (Reason: CORS request did not succeed). Status code: (null). None of the “sha512” hashes in the integrity attribute match the content of the subresource. The computed hash is “z4PhNX7vuL3xVChQ1m2AB9Yg5AULVxXcg/SpIdNs6c5H0NE8XYXysP+DGNKHfuwvY7kxvUdBeoGlODJ6+SfaPg==”. accounts.firefox.com InstallTrigger is deprecated and will be removed in the future. accounts.firefox.com onmozfullscreenchange is deprecated. accounts.firefox.com onmozfullscreenerror is deprecated. accounts.firefox.com

Matty Wright 於 3 個月前 詢問

Matty Wright 於 3 個月前 解答

Superscript Glitch on OWA

Hi, I've been getting a glitch while typing emails in Outlook Web Access for the last couple of days where superscript type in dates looks like the image attached. It w… (閱讀更多)

Hi,

I've been getting a glitch while typing emails in Outlook Web Access for the last couple of days where superscript type in dates looks like the image attached. It was working fine until sometime this week. I've tried using Microsoft Edge and the issue doesn't happen so I'm thinking it might be browser specific.

I'm running Firefox Version 135.0.1 (aarch64) on a Mac Studio with Sequoia 15.3.1 (24D70).

Can you advise please?

Thank you very much.

Calum.

Calum Murray 於 3 個月前 詢問

markwarner22 最近回覆於 3 個月前

does firefox have their own intetrnet speedtest extension & is it securte

google search said this is Firefox intertnet speedtest app or extension but the actual descriptions says it's not monitored?? does firefox have a secure internet speedtes… (閱讀更多)

google search said this is Firefox intertnet speedtest app or extension but the actual descriptions says it's not monitored?? does firefox have a secure internet speedtest? why are these blank?? We've made some educated guesses about your current browser and operating system

is this support or forum??

Rafdo 於 3 個月前 詢問

jscher2000 - Support Volunteer 最近回覆於 3 個月前

reseted my pc

Hey so i reseted my pc and I synced my account before uninstalling firefox but now everything is gone would it be possible to get my bookmarks and passwords back because … (閱讀更多)

Hey so i reseted my pc and I synced my account before uninstalling firefox but now everything is gone would it be possible to get my bookmarks and passwords back because it was quite a lot and i dont remember everything and also i had passwords for a lot of websites saved on mozilla and its way to much to do everything on my own again.

with friendly regards

Mohamed

Mohamed Ali 於 4 個月前 詢問

markwarner22 最近回覆於 4 個月前