Firefox 技術支援討論區

I've been trying to do some research on this and I've tested a number of results (clearing cache/cookies, running on Safe/Troubleshoot mode) but I'm still getting this error. I have also done a complete reinstall of the Firefox browser

I don't have any issue logging into any of the Google applications (gmail, youtube, drive, etc) on Chrome or Edge on my Windows machine, and I don't have any issues on my Mac running firefox, this issue seems to be specific to my Windows 10 OS on firefox.

It also occasionally works, so it's really confusing trying to debug what's going on (it works randomly if I refresh enough.

I'm not sure if it's related, but Youtube occasionally has issues connecting as well with the following issue. Any help would be greatly appreciated, I would really prefer this to work properly, otherwise I might end up having to switch browsers since it greatly effects a lot of things.

unable to use on Firefox: Bank of America, CapOne Visa, CostcoTravel.com, for starters...which setting is preventing this? So I have to use Chrome; pls save me from that. On CostcoTravel.com, the circle just spins...for hours--just trying to sign in, even with Enhanced OFF.

Hi support team,

I have met this issue twice. Before I retired my old PC, I did click the "sync now". However, when I login in Firefox in my new PC, I found the bookmarks are very very out of date. Because my old PC was formatted, I lost my latest bookmarks in Firefox.

Could you help with this?

Eason BR

I am all of a sudden getting Access Denied errors when visiting a variety of different types of sites. I have read in the help menus that I need to go into the history and select to forget the site. While that temporarily fixes it, the error inevitably returns when trying to access these sites. I have disabled the Nord VPN and my ESET virus software but it does not help.

I have to go into Edge to access the sites as Edge does not give me the same error. This is making the browser nearly unusable. Please help.

After the last Firefox update, i am trying to open youtube.com in my Firefox browser but it's not letting me to do it. Every time i open it shows an error and says that the error is from YOUTUBE and FIREFOX or I can do nothing about it. But the funny part is its working on other browsers like chrome.

Hi, good day/evening you all. Hey with a temporary disability I have a real need to limit my mousing and would love to see a feature request I could give a thumbs up on -- for the 3 line menu at the top right being accessible via keyboard. (Also at least some of the choices on it such as History via a hotkey -- after I have the main menu open. By the way I know about pressing Alt, then any of the hotkeys on the old school hidden menu bar -- I'm instead talking about the new always visible hamburger menu icon.)

Where would I search to see if there's been any discussion or progress on that? Bugzilla?

Sorry I'm new to this type of questioning. Any tips would be greatly appreciated and my body would appreciate it too! :-)

My firefox is upto date, even re downloaded it and refreshed it. I go to the add on's menu and chose any one, and every one when i download it says "Installation aborted because the add-on appears to be corrupt."

Help please

Regards

Stu

God, your programmers or other workers make these instructions so darn complex! I was a programmer and I now hate trying to find how to make a recommendation to you. Somebody went a bit berserk writing these supposed help pages.

You need that programmer to put a cursor at the beginning of the line where we type our description of the article to be saved. And that programmer has a lot of energy, so please allow us to search for the word that WE write as the description. For $4.99 a month, I expect both of these small software changes. We save so many articles and really need to be able to search for whatever code we write as the description of the saved article.

God only knows if this is going to the correct department. This website is a maze of information.

Immediately following a Firefox update I began having scrolling problems on my Facebook page. I am able to scroll down normally to a point, and then, all of a sudden, the scroll bar will go up and immediately go back down without me touching the mouse. It will continue doing the up and down scrolling indefinitely and at a high rate of speed. I have tried turning off auto scroll and smooth scrolling at the browser, but no luck. I have Windows 8.1. I have never heard of anyone else having this problem so this seemed like my only option.

I was watching a show on one of my streaming websites and it it in a shorter box instead of a full screen. im not sure if i accidentally clickec on something because it is happening on more then one streaming site

I am sorry, I recently said that buttons to open the profile directory were missing.

I was wrong.

But when you look at the screen where it is described and then you see the screen as I see it - with DARK THEME set you can see how/why I could easily miss seeing the button.

I feel there needs to be better ... separation (?) between the text and button. It is a lot easier to see in the light/default theme.

Evening, all.

It's very rare I ask for help on ANY fora, if I'm honest. I can almost always sort out my own issues, especially with browsers. However, this one has stumped me.

I've noticed that, on any website where user interaction requires use of a microphone, the Linux build of Firefox only ever offers "source_default_name" for choice of microphone. Well, OK; I can see this being fine for the vast majority of folks who use a laptop; the built-in microphone WILL be the "default" microphone, no questions.

My question is this; what do those of us running desktop PCs do about microphone selection, hmm? A desktop PC doesn't HAVE a "built-in, default microphone", does it? By their very nature, any microphone you're going to use with a desktop is going to be an externally plugged-in device. I have three of these; a USB microphone.....a wireless headset, and the twin stereo mikes on a Logitech c920 webcam.

Do I get anything resembling a drop-down list to choose what I want to use? Uh-uh. Firefox - apparently! - doesn't "see" any of them. Not individually. All I ever see is "source_default_name".....

Grrrr...!!

C'mon, guys! Frankly, this is about as much use as a chocolate teapot. Linux, to the best of my knowledge - unlike Windoze - doesn't make 'global' device settings, which every application then uses. It's always been far more fine-grained than that, allowing individual device use on a per-app basis. But that only works if the 'app' in question allows those choices to be made.

Any Chromium-based "clone" - and I use several of these, as I package portable versions for the Puppy Linux community - will give a full drop-down list of every available device it can find. Why can't the Linux builds of Firefox do the same?

I shall be interested to see what, if any, replies I get to this question. It's been bugging me for years...!

Mike.

Hello,

I've recently encountered a curious issue with my Firefox browser (Firefox version 102.0, Windows 11 Insider Preview 10.0.25145.1011). At seemingly random times it will freeze for between two and five minutes (roughly). UI elements become completely unresponsive and the cursor does not update when moving over the browser window. The window will not minimize. Yet, Windows Task Manager does not report the application as being unresponsive. While never a common problem, any freezes in the past would eventually cause the Windows Task Manager to identify it as unresponsive.

I have disabled "recommended performance settings" and hardware acceleration to no avail. Everything seems perfectly normal immediately before and after the freezes, and I've yet to identify how I can trigger them. I do not recall having made any changes to my browser before the freezes started occurring, though multiple Windows updates have taken place since then. If I'm too impatient to wait I will end the Firefox processes via Windows Task Manager and restart it so I can return to my tabs without having cookies deleted. I have 13 plugins mainly covering privacy/security concerns. Is there some sort of debug tool I can engage to see what's occupying Firefox while it's frozen? I've just found the Firefox Task Manager, and will see if it can offer any additional information during/after the freezes.

Thanks, Logan