Firefox 技術支援討論區

i own a macbook and have recently switched from chrome to firefox- in my mac settings, it hasnt given firefox the permissions to use my microphone or camera. it doesnt show up the usual list to be able to allow the permissions. i've enabled microphone and camera permissions for the websites i want through firefox, but i cant even unmute myself. i think i need firefox to give me a popup and ask for microphone permissions, but it hasnt done that- and even if it did, i think it would show up in the list for allowing permissions through my mac settings (it shows applications that have requested for microphone access).

Hi Firefox is not showing Accept the risk and continue-button when advance button is clicked. Due to this i am not able to access server. Image is attached for reference.

I tried most of the things i know (reinstalled, clear cookies and data, cleared history) but it's not showing this option.

Using 96.0.2 (64-bit) on Window 10.

Pls support

Mahesh

Hello, Few days ago I noticed that Firefox started complaining about self-signed certificate issues, although I added my CA certificate to authorities months ago. It worked without any problem, but now I'm unable to open any of my internal sites anymore.

I tried to open a random site in Chrome, but the same issue. So you immediately will say the is in the certificate, but wait. I have few VMs running on Virtualbox, so I decided to test in there. Guess what, no issues at all. I tried in Fedora 25 (the Firefox version is below 100), then tried Windows 100. Both worked. Then I decided to update FF to the latest version, guess what - it broke again =]]

So something has changed, but I really don't have a clue what causes the issue. I attach the screenshot of detailed CA view from Firefox.

i want to remove these emails from firefox i have already tried to clean cookies and cache but it didnt work and i cannot find anything helpful here. can you guide me to remove first 2 emails from the list. Thanks

Just noticed, this AM, that when I was accessing saved logins screen it was showing the password without being asked to login using the system password. Why is that happening and how do I fix it?

I am using Firefox to interact with Babbel language software. I cannot get Firefox to allow me to use my standalone microphone. I tried all the Firefox recommended fixes, but I cannot make them work. I go to the "Microphone" permission setting. There is nothing listed there and it will "not" allow me to add the Babbel website? What do I need to do to allow my microphone to work with Babbel?

Computer: Apple MAC 27" 2017 model with a 3.8 GHz Quad-Core Intel Core i5 Processor Software: macOS Monterey Version 12.4 Babbel: Latest software application downloded May 26, 2022 Firefox: Downloaded May 30, 2022 Microphone: JOUNIVO Voice Microphone JV-601Pro (Connected to MAC via USB Connector)

Thank You, William A.

I installed Windows 11 and Firefox on a new PC. I used Firefox Sync to get my bookmarks onto the new PC. Firefox is version 101.0. I'm using Windows 11 Home, 10.0.22000, Build 22000.

When Firefox is opened it immediately asks for the Primary Password, then immediately asks for it again. I have to cancel the 2nd request before I can enter the PW in the first request.

Is there a fix for these multiple requests?

Thank you.

I select manual update yet the rotten things still updates itself every damn time and I have to reset my settings.

Really ticking me off and if it doesn't cease I will no longer use it.

Hello, (we are using the latest FF) due to technical requirements we share the same Firefox with our children. We use the primary/master password to access all passwords but FF asks for it just once at the very begin. Once we type the primary/master password in FF never asks again what means that our children can use them as well. Is there any setting in FF that will ask for the primary/master password every time we access password protected web page ?

why do i get this,(We're experiencing technical difficulties.) on all pch.com and spectrum.pch.com

I can get Macy's webpage e.g. and shop items but when checking out a blank page with "searching for secure connection" comes on but the connection never responds. I cannot check out. I believe Macy is a secure webpage. What am I doing wrong? Thanks very much! Alex Weisheit

hello, so when i try to create a new password for an account the password keeps showing up on my screen (instead of the dots) im wondering if there is a setting i may have accidently turned off, as i obviously dont want my password showing up everytime. Any help is appreciated.

This will be brief.

Can I rename the .corrupt file to restore my logins and passwords? This seems to have occurred during the last update. I am have heart palpitations. I have no other backups.

I have two .corrupt files created at the same time (see image), but their appear identical. This is odd. Does this even matter.

thanks for your help,

Liz

current email address: [email removed from public]

Hi Firefox Team,

I'm a regular user & used Firefox since long time on my PC & Smartphones i loved this browser. Firefox is my main browser and there are more than 50 website Login & Passwords saved on my Firefox account. Because i trust Firefox so much. I don't keep passwords anywhere except Firefox & i don't even remember all this logins. Recently i forgot my Firefox password and just reset the password unaware of that is caused delete all my logins. So when i reset i lost all my important logins and password. I don't no why you guys did this and now i lost all my hopes. i cant even log my Facebook, Instagram, twitter and so many important websites i daily using. Please i appreciate if recover my old logins & password to this Firefox account and let me keep using Firefox in future.

Thanks, Kavisha Silva. ([email address])

im using power automate desktop to open the privacy settings, however the URL 'about:preferences#privacy' does not work

However it does work with Edge 'edge://settings/content/cookies'

Can you please advise how to fix this

Hi Firefox team Hope you are doing well. Having been using FIREFOX for ages, continue to use it and tell others to use it.

For the last couple of days encountering a problem. I regularly visit www.tribalfootball.com website to read soccer news. Never had any issue. For the last two days, when I go to www.tribalfootball.com, the home page of the site comesup, but then automatically takes me to https://duta.in/tribalfootball-iframe.php after few seconds. Whatever I do to get back to tribalfootball site home page, it again takes me to duta.in website.

Don't know why this is happening and also don't know how to fix it. Uninstalled FIREFOX from my macbook and installed again but the issue still remains. Any help from you would be great. Note that I don't see this issue in Safari browser.

Thanks, Kumara

Hello, I am logged into my account successfully. I have a recovery key but in can't use it because the only option at that point is to create a new one. Also at that point for some reason my password fails! Please can you help? Christopher

Several questions posted over several years about stopping floating videos. No credible responses. Please STOP ghosting me ! YES or NO ! It's one of the two ! If the competence at Mozilla doesn't exist, intestinal fortitude not present, interest, or there has been a bribe paid to ignore floating video issues -- please let me know ! I can handle the answer -- I promise you. If the answer is NO -- FF is gone on my machines. ONE OR THE OTHER ! Which is it !!! If you don't know -- type nothing and DO NOT waste my time again...