Firefox 技術支援討論區

I am running Firefox-112.0(64bit) on Debian Bullseye. When I pend Firefox I am presented with a blank page rather that my normal sign in page.

Opening a terminal window and starting Firefox with /opt/firefox/firefox generates the following errors:

comp@AbNormal:~$ /opt/firefox/firefox [GFX1-]: glxtest: VA-API test failed: no supported VAAPI profile found. ATTENTION: default value of option mesa_glthread overridden by environment. ATTENTION: default value of option mesa_glthread overridden by environment. ATTENTION: default value of option mesa_glthread overridden by environment. ATTENTION: default value of option mesa_glthread overridden by environment. [ERROR glean_core] Error setting metrics feature config: Json(Error("EOF while parsing a value", line: 1, column: 0))

If I enter a URL the page opens and is usable.

How can this problem be fixed?

Thanks in advance.

In Firefox, the mouse becomes partially unresponsive to elements in the browser and on web pages. This happens after 15-30 minutes after starting up the browser. Common symptoms include:

- Unable to drag and drop elements properly, including text after highlighting it. - Sometimes, the mouse continues to hold elements while dragging. Pressing ESC temporarily fixes this. - Dropdown menus on websites do not drop down when hoovering over them - Other items on websites don't display items when hoovering over them

I have tried:

- Different mouses, including my laptop's trackpad - A Firefox fork, namely Waterfox, but it still occurs - Limited testing with other browsers. No problem occurs - Limited testing on desktop. No problem occurs - Entering Troubleshooting Mode on Firefox - Clearing cookies and cache - Reinstall Firefox (including installing from command line instead of the snap store) - Updated Firefox - Refreshed Firefox - About:Processes doesn't show anything using more than 10-15% of CPU at any one time - Limited testing with a new Firefox profile. No problem occurs - Disabled WebGL and Hardware Acceleration.

Temporary fix: Restarting Firefox, but the problem re-occurs shortly after use.

Using Ubuntu.

Any help would be greatly appreciated.

using ver 117.0.1 on LinuxMint 21.2 all website and search engines work well, only can't use DuckDuckGo, get error message: "Firefox has detected that the server is redirecting the request for this address in a way that will never complete

Please help

been at it a week everywhere. how can I change the resresh rate about 60MH. desktop preferences is greyed out. command line didnt do it. not a programmers, please keep it simple. was hoping a GUI would make life easier. its blocky on a slow screen scroll. tried loads everywhere. I think it might not happen in chrome.

I'm the tech director (tech janitor) for a public school that is using Securly.com for their Internet filter. Securly requires installing their own certificate so they can be a man-in-the-middle. I've installed that cert into Firefox and that works fine. However, even with that cert installed, Sync doesn't work when I'm behind that filter. As soon as I take one of my computers off the school network, everything will sync up. I don't get any errors that sync is failing, it's just not working. Any ideas on how I can fix that issue?

Thanks!

-Farren

I stream video and after 10 minutes, graying out of screen or simply the steaming stopped. Repeatedly same problems. Problem for same streaming not seen using chrome.

I do online payment and screen locks up. I refreshed... no change. I paid in chrome... no issues Now notified that I may have paid twice. WTF?

Why suddenly problems with firefox.

Running Linux mint

Firefox seems to crash repeatedly and generates no crash reports, just freezes up my pc. It works in troubleshooting mode but even after refreshing, the problem persists. Surprisingly, it will consistently crash if I go to `about:support` (except in troubleshooting mode). Any help would be appreciated!

Today when I closed Firefox and reopened it the option to restore previous session was not shown, as a result I have lost half my pinned tabs (I managed to redo the rest from bookmarks) which were vital. I tried going into history but the option was greyed out.

This happened yesterday too but after redoing half my tabs I went to open gmail and it restored all my tabs, I tried the sane today but it failed so am stuck with half my tabs.

Please do not suggest I use synch as I only use one device.

Same as the question.

The display shows some icons on the last tabs I opened but it seems only some basic website layout is loaded but all the details are gone. Like text, button borders, even the exit, fullscreen and minimize buttons. I have seen that this has been an issue for quite some time before so I am looking if there is a fix or a workaround. I have and Nvidia graphics card and drivers if that means anything. And my swap file is 20 GB and my RAM is 16 so the space shouldn't be a problem. It gets fixed when I turn off Firefox but not when I refresh tabs.

The crazy thing is that when I take a screenshot inside firefox (with firefox integrated screenshot option, like when I press right click and then take screenshot. I can see the text so it seems like it is a display problem but this only happens with firefox and not other apps.

Appreciate all the help. I will ask of ubuntu formums next if I don't find a solution here.

Thank you all for reading and answering!

Fix the confirmation email process so it works. Tell me how Firefox lost my signed in status. Tell me why there is an added 1 after my user name of bth73. Drug test your employees for meth usage.

Web page loads incorrectly. so far this is the only page, the same time on other computer all is ok. cookies and cache is clean. Linux Mint 21.2 Cinnamon 5.15.0-83-generic Firefox 117.0 (64 bitu)

nsandi.com asks for cookie permissions on every page despite accepting cookies on previous pages.

I raised this with them and they said it was because I am using an unsupported OS, I am using Ubuntu 22.04.3 LTS and FF 117.0 (64-bit) - which they do support.

If I use a different browser, Opera One(version: 102.0.4880.40) on the same machine it is not a problem.

Is there anyway I can make this work correctly using FF?

Hi,

I running Firefox on Ubuntu Lunar. Every thing is updated, Software Updater doesn't find anything to do. Neither does looking for updates in the extension manager.

I have a lot of extensions installed, probably too many. They include several malware, tracking, popup, and ad blockers. I'm surprised they seem to be playing well together without stepping on each other. When they do block something I need, it's hard to tell who blocked that and then fix it. Is there an easy way to find which one did the block?

Could the multiple blockers be interfering with each other in subtle ways without me noticing?

I have some false alarms where at first I thought extensions were interfering with each other. There are a few extensions that don't work: Dictionary Anywhere, Don't Track Me Google, and To Google Translate among others. When I click the puzzle piece extensions icon in upper right corner, they are grayed out and can't be used. I tried disabling all the other extensions and tried each one at a time by itself. They are still grayed out.

Any ideas?

(It may be "website broken" but I fear it is more this part of the problem)

Sorry folks, I know I don't help here much yet am often asking questions.

Base line: This machine Firefox Ubuntu 22.04 LTS Lots of pages/tabs open. 4 very specif tabs: 1 - this machine. 1 - RasPi #1 1 - RasPi #2 1 - RasPi #3 1 - RasPi #4

I use Node-Red on all 4 machines. So I have the tabs open on their "edit screen". I have a "dark theme" loaded - saves burning my eyes.

Until very recently things have been good. Example: Pic 1 And another part that is correct. Pic 2 All machines are running the same version of Node-Red with the same settings for how the "edit screen" is shown.

Suddenly - and alas I don't have a screen shot of one of the problems - the colour scheme is corrupt.

Example of a problem. Problem1 I can't see things until I move the mouse over them.

the other problem - which has now gone away - is the background as shown in pic2 is white.

Until today this problem didn't exist.

I am asking here as I want to check all possibilities.

SUSPICION 1: A LONG TIME ago I asked for help with the log in screen for these three remote machines. The colours were wrong and at the log in screen I was seeing text similar to how it looks in 'problem1' picture.

I adjusted the colours to something else and it helped the problem. Not exactly 100% good, but it did make the contrast better. Has that *crept into* causing this problem?

By opening a private window and logging in this is what the login screen looks like: login

Sorry I don't know how to make them appear as inline but I've named them as per how I called them here. (edit) SORRY, I see that the names were not exactly honored and they were given different names. I hope you can see what is what.

(edit 2) Ok, something else that doesn't make sense. The third of the remote machines. It's colour scheme is working fine. It is the same as the first two. RasPi. Buster. Ok 1 and 2 are V3 and 3 is V2.

BUT! Ok, saying what I just said/suspect is true: HOW did it happen? It was working for .... years. No problems. Suddenly **BANG** it happens.

Thanks in advance.

Hello.

Since some time (few months, can't really say when this started happening), the middle mouse button click on a tab stopped working as before. I will describe the expected behavior and how it (still) works on the same computer with a different browser (Chrome):

1. Hover over a tab 2. Middle-click closes a tab 3. Tabs right to the closed one move left 4. Middle-click closes a tab 5. Steps 2-4 may be repeated unless there are no tabs opened 6. Leaving the tabs bar (if any left opened) will now rearrange the remaining tabs (increase their width, etc)

Now, here is the not so great behavior I am facing in Firefox: 1. Hover over a tab 2. Middle-click closes a tab 3. Tabs right to the closed one move left 4. Middle-click rearranges the remaining tabs (increase their width, etc) 5. Middle-click closes a tab 6. Steps 2-5 may be repeated unless there are no tabs opened 7. Leaving the tabs bar (if any left opened) will now rearrange the remaining tabs (increase their width, etc), if you have left at last step 3

See, there is this extra step #4 which is really bugging me enough to actually come and ask for a support.

I am on Ubuntu 20.04, using latest version of Firefox (to date).

Many thanks!

I want the version (which i assume is the ESR one) OFF my computer. I have downloaded a "regular version" (116.0.3) and have followed all instructions I have found on this site. It gets to a point and says it can't find the file. There is no README or Install file in the download so I am stuck. Please help me because I want the ESR version GONE!!! Thanks for any help! R

Issue: When trying to stream video via criterion, progress spinner spins for about a minute and then the website delivers: 'Please try again in a supported browser'. Firefox delivers: 'Firefox is installing components necessary to reproduce the audio or video in this page. Try again later.'

In plug-in manager: Widevine is not enabled, receive alert: '...this will install in a few moments'. It does not actually ever install. In settings: Play content with DRM is enabled.

OS used: UBUNTU 22.04.02 LTS 64 bit

Navigator error: 1694223478579 Toolkit.GMP ERROR GMPInstallManager.simpleCheckAndInstall Could not check for addons: {"status":"failed","results":[{"id":"gmp-widevinecdm","result":"failed"}]} Log.sys.mjs:722

   append resource://gre/modules/Log.sys.mjs:722
   log resource://gre/modules/Log.sys.mjs:376
   log resource://gre/modules/Log.sys.mjs:505
   error resource://gre/modules/Log.sys.mjs:384
   simpleCheckAndInstall resource://gre/modules/GMPInstallManager.sys.mjs:545
   AsyncFunctionThrow self-hosted:856

Attempted fixes: 1) Toggling DRM in settings. 2) Firefox & machine restart 3) update & upgrade terminal commands, separately 4) Changing VPN servers & disconnecting VPN (NORD)

Note: Playing videos on Youtube works, as does streaming music via Tidal.

I use English (US) with International Keyboard on my Chromebook. I'm switching from using Chrome to Firefox through Linux and I can't use the international keyboard -- it doesn't input special characters and it doesn't even input an apostrophe -- on anything through Firefox. Is there any way to get it to work?

There is an Add-On called Shortkeys that allows custom actions to be assigned to various standard key combinations (ctrl-A, alt-X, etc.) but this does not work for keys that emit escape code sequences.

I have a keypad that I use for motion commands, including scrolling, in my vim editor and I would like to use the same keys to scroll up/down on a loaded page in Firefox. Is there any way, including using some Add-On that would allow these keys that emit escape sequences to be assigned to page motions?

Thanks for any insights.