Firefox 技術支援討論區

Why does unsubscribing from email communications not work with my Mozilla account?

I am starting to regret ever giving them my email address.

No matter how many times I unsubscribe I keep getting SPAM from Mozilla.

Nothing is selected under email communications. I never selected anything in the first place but I keep getting Tips.

How can I fix this? No idea what it is talking about and can load on Safari fine. I could load www.jimmchughphotographs.com fine on Firefox a little while ago. Just noticed the blank screen on my computer tonight. Is it Firefox, my computer, how to fix. Thanks, Jim McHugh [email removed from public forum] but [email removed from public forum] may be best email at moment.

I have a new laptop so needed to install an adblock. The search results page gave many choices. However, no matter which one I clicked on it said this page is not available in your region. Now how is that possible seeing as on my previous laptop and in the same region I could install the add on? I have had to use a VPN to install the adblocker. Please explain how regions prevent the installation and why it happens. Firefox is universal or so I thought.

Dear community,

This morning, after a reboot of my Laptop during the night, I opened Firefox with the frustrating surprise that I lost all my bookmarks and all my history (websites and downloads). The saved passwords looks fine.

How could that have happen? Need your help to get those back... specifically my bookmarks!

Note: I went trough several support articles of Firefox but none helped. I tried to restore my bookmarks but got the message "Unable to process the backup file.".

Any thanks.

Prior to recent updates, Firefox tabs that were opened from a link on a webpage would always open right next to the current tab. Which was fine and wonderful. Sadly, following recent version updates new tabs opened from links now tend to 'wonder' off to the far end of whatever other links may have also been opened previously from that site. The problem with this new behaviour is that such tabs quickly become lost amongst the various branches of the tree as other links are opened in 'child' tabs of links that have gone before. In short, this new behaviour results in a complete confusing mess, especially as the newly opened tabs may end up so far off to the right that it's difficult to find the way back to the page they were opened from! Please could you at least provide an option so the user can set new links to open right next to the current tab, as they used to do, rather than some no doubt logical but nonetheless baffling and impractical location some 6, 21 or even more tabs away from the current tab. Thanks

bold textI forgot my primary password on my PC and I have my account synced with my phone and i still have access to my passwords from my phone. can I reset the primary passsword on the PC then re- sync it with my phone to restore all the login information? or would it also get deleted from my phone?

I use Linux / ubuntu , with firefox ..when I tried to connect to my profile at mewe.com i got this..

" Your browser is not supported.

We cannot provide a good experience to your browser. To use this site, please upgrade to the latest version of Chrome, Firefox, Safari, Edge or some other modern browser."

i dont want and have had problems with chrome./.. so can u help, please?

Firefox will not load https://www.washingtonpost.com/ unless I clear my cookies. EVERY TIME!! EVERY TIME!! not just once. ALWAYS. I get a "secure connection failed" error. It comes up on other sites too, but this one is consistent. I am tired of clearing my cookies to read the paper each day or even a second time after the first time I load the page.

If I do a Google search for a Wikipedia article on a fresh launch AFTER going to Help/Troubleshooting Information/clear the startup cache, the page renders as attached. Other pages also render oddly like this at random.

Have refreshed Firefox - no effect Tried launching with addons disabled - no effect Default theme - on, no effect Hardware acceleration off - no effect

Launching in Safe Mode DOES seem to fix it, but I cannot keep working in safe mode - anyone any idea?

Clearly something in Safe Mode is being deactivated beyond addons etc

ever since the most recent update last night, these horrid blue boxes have appeared around every intractable element once clicked on (except on complex js based websites like twitter and youtube), no amount of farting around in about:config nor even using troubleshooting mode has gotten rid of them. caret browsing is off. windows' narrator is off. ive also tried disabling all of my plugins, which had no effect

it appears to be the exact same issue that this user was having. i tried all the solutions in that thread. no dice. i have also tried all the solutions in this reddit thread

ive attached a collage of some examples below.

ive tested these same sites in opera gx to compare, it does not exhibit this faulty behaviour.

i need this fixed as soon as possible as firefox remains my daily driver due to being the only browser that still has good plugin support and decent customization

i lost my bookmarks and saved passwords data saved in my account by resetting the password.

Please help me how to get my bookmarks and saved passwords data.

When Firefox automatically updated to 109.1 tonight, I lost all my saved passwords and bookmarks. The bookmarks aren't in a file under 'Restore' in 'Manage Bookmarks' (but I had saved them so I got most of them back). But I can't get my passwords. What happened?

Since the update a few days ago, Firefox is crashing and some sites such as Trust Pilot, do not work at all on Firefox. I know it is Firefox because it works fine with Chrome. Even Google Search does not work right.

What is the problem?

I am new to Firefox and I have no idea if I have setup everything correctly to secure my PC? As a Pensioner I am finding this extremely difficult and have no idea where to or how to get to any of the pages in Firefox to check if I have correctly secured my PC? Please would someone be kind to take control of my PC and check for me please? I would be most grateful for you kind assistance herewith.

Many thanks to all those who take the time out to assist others, we appreciate your time and kindness.

Thank you