Firefox 技術支援討論區

I removed the Firefox Relay, however whenever I want to open my email its still there and I have to keep entering my email address manually, How do \i get rid of it?

For some reason when I try to download a screenshot of [this tweet] it fails every time; I tested it and it's just that tweet specifically. This has never happened before and I assume it's just a bug since copy-pasting still works. Any help with this?

I've tried EVERYTHING I can think of to fix this issue. When 'trying' to open a YouTube video in Firefox, I'm 'informed' that I'm offline - try reconnecting (or something like that). I'm NOT offline. Three other browsers have NO problem opening these YouTube videos; it's only Firefox. Can someone PLEASE come up with a REAL resolve to this issue? I don't want to give up on Firefox and go back to Chrome. But this issue is VERY annoying. Thanks to anyone who can provide constructive resolution(s). AL R.

Hi,

I have windows 11 pro 23H2 and latest Firefox installed. I have no keyboard attached to computer and when I touch the adress bar nothing happens, touch keyboard does not show up. I tried with 3 different computers. Edge and Chrome works and shows the touch keyboard. Any suggestions or is there a bug?

For years, I have used print to pdf in Firefox to generate pdf files of long web pages. It always worked. But lately, I noticed that huge numbers of blank pages are inserted in the pdf file, seemingly at random. I looked at the HTML source, and could not see anything that obviously triggers the blank pages. For example, a web page that ought to print to about 35 pages generates a file of more than 600 pages, with most of them blank.

I can use Microsoft Edge as an alternative, but pdf files from that browser strip out all the color, and are nevertheless super huge, about ten times larger than the ones from Firefox. E.g. the file mentioned above, about 35 pages, would be about 1.3 MB from firefox, and 12 MB from Edge. So getting the file from Firefox would be nice.

Is there a reason why print to pdf is behaving in this strange way, and anything I can do about it?

I can login from other web browsers, but not Firefox. What's going on?

When I try to login as I have always dine in the past, this is what comes up: https://outlook.live.com/mail/0/

But then absolutely nothing happens. Please advise.

I've tried deleting all history, cache settings. Deleting and reinstalling Firefox. Backing up existing profiles and restarting. NOTHING except starting in Troubleshoot (Safe) mode makes a difference:

In Google Forms, I expect a dropdown here to pick the date.

https://share.greenarrowemail.com/9ml919ZF

Any idea what is going on here?

Thanks,

Jeff

Hello. I am finding on different devices i have that firefox won't let me do things i could do before. Example. On my cellphone. I can't login to twitch.tv nor can i get into my yahoo mail account. It says i have an unsupported browser and i didn't have that problem before. The twitch problem is the same on my pc. I can't login. The login and my credentials are there but the button won't let me log in. Please help me. Thanks. Susan

I get a blank screen when I try to access my e-mail. Is there a reason you do not want me to access my e-mail? Don't tell me you will e-mail me the answer. I will not get it because you will not let me access my e-mail. This situation has been going on for a few weeks and it is getting irksome. When I call your support people hank up on me.

I can't access my online account from Firefox. I get the following message:

Our online banking system is currently unavailable. Please try again later. We're sorry for the inconvenience.

I can't watch YouTube videos because it says I'm using ad blockers (I disabled the ad blockers in Firefox that I didn't know had been activated, but it still won't let me watch anything but my channel.)

I can access my online account from Safari with no problems or messages.

Thank you for your help.

Hello, when initiating a request for conditional mediation with webauthn I get the following error:

TypeError: 'conditional' (value of mediation) is not a valid value for enumeration CredentialMediationRequirement.

However when asking whether it's available with `await window.PublicKeyCredential.isConditionalMediationAvailable()` it does return true. Is this a bug?