Firefox 技術支援討論區

The process to change email address requires a verification be sent to old email. That account is not active so no verification can be received. How can I change my email from the dead ([edited] @cox.net) to the new email ([edited] @mailfence.com)?

Hello world! Is there any documentation explaining if FireFox Sync is the best way to merge different computers and/or devices with different logins saved? And if yes, how to use it (which computer log in first, etc). Has anybody done it and can explain if in the process entries with the same URL were duplicated or if the newer login information overwrote the older one?

I have found this question ALL OVER the internet (phrased differently) and yet, NOT ONE OFFICIAL ANSWER or an unofficial one that actually answers the question. Many well intended volunteers suggest to export and import but then again, there's no information on how the process works. (Duplication or saving Account #1 Over Account #2 or newer over older, etc). How can we get a an official answer? I am sure the coders know how their tool works... why is it so hard to help so many people in need?

For users who have been using FireFox in different computers over the years, it's a VERY REAL problem. Right now, I have to switch between my different devices when searching for passwords as I'm unsure what the Sync would do.... We should not be sorry for having chosen FireFox over other browsers... Thank you.

Hello,

I recently did a clean install of my Windows 10. I was signed in to Firefox before formatting and had sync enabled for all fields, so I thought that once Windows was reinstalled and I installed Firefox I would get all of my history/password/bookmarks back.

Unfortunately, I've now signed into to Firefox and see none of my history/passwords/bookmarks. Is there anything I can do?

It would be quite devastating as I don't have any of that information anywhere else. I should've done a backup, but again, I assumed Firefox Sync would do that just like Google Chrome does.

Thank you

In the past, logging in to my Firefox account has caused new installs to just sync with my previous settings, bookmarks etc, but my computer had a... spaz & I had to do a new install of Windows 10, and Firefox will not sync. I've tried hitting 'sync now'...

Hi I goofed Was was sorting and organizing hundred of bookmarks in my Firefox sync I had the all stored in one tab ( column/ header ) I accidentally deleted this tab and all its subordinate data The data is very important Is there any way to recover this or restore it ??

Hello

I’ll make this as brief as possible, so here goes. When I was working I had Firefox on my computer, my iPhone and my iPad and all three were synced together. Now that I no longer work I don’t have access to the computer any longer. Only my iPhone and iPad. Up until a few weeks ago that was fine. Both of them were still synced. Then, for reasons completely unknown, the one on the iPad became problematic. So, without giving it much thought I, installed a brand new one on the iPad. It told me to set up a login for that one which, I did , again without giving it much thought. Then, when I hit sync, nothing. And I believe that’s where the problem lies. I sat down with the iPad on one side and the iPhone on the other and went through every setting I could find. The only difference I could see was with the account names. The one on the iPhone is “overworked” which I believe was originally on all three. But when I set up the new one on the iPad, once again not giving it enough thought, I used my email address which is “gregcocks193@gmail.com.” So my belief is that the difference in the account names is why one can’t find the other. But, what to do? I don’t want to just experiment because if I do it wrong I could potentially lose the ones on the iPhone, which is the only one left that has all my bookmarks and logins, and if I lose them, they are gone forever. So I’m hoping you can tell me what to do. If I need to change one of the account names, which one? How do I do it. Or is there another way to sync them together, without changing either of the names. I really don’t know. But since I only have one shot at getting it right I’m not going to do anything until I hear back from you. I have always used Firefox and nothing else, going all the way back to ver. 17 on the computer, and I don’t want to change. So now that you know my dilemma, I hope you can help. People ask me why I don’t use Google because it’s the #1 browser, and my answer is always the same. Just because their name is plastered everywhere doesn’t make their browser better. In fact, I think their mobile browser is horrible. So please give me some advice on what to do so I can continue using Firefox.

Thanks for taking the time to read this and I look forward to getting your help.

Take care Greg

Hi.

This is quite similar problem to mine: https://www.reddit.com/r/firefox/comments/szmlim/firefox_sync_is_empty_blank_after_fresh_windows/

Long story short: my computer crashed. I'm using Linux, and some lib package files got wiped along the way. Anyways, I checked I have nothing important locally and installed a fresh system, because I have everything in the cloud and don't care about my local files.

In my new Garuda Linux I opened Firefox, tried to log in. It asked me to confirm by email. I confirmed the code. It said it's wrong. I tried again. It said it was wrong again. Okay, I returned the password and got a new one. It synced... and I have no bookmarks, no settings, nothing. What the hell, how do I get them back?

This is the first time I get this issue. In the past the same situation with reinstall happened to me, too. All data was always safe in the sync. I really need all my bookmarks back, please help.

I could not find any useful info in the sync settings.

I have Firefox 107.0.1 installed on my windows 11 22H2 OS Build 22621.900 and I had around 63 tabs or so open. I ALWAYS click the "X" in the top right corner and then it brings up the "close xx" tabs window. Then when I reopen firefox I can click history>restore previous session. Anyways I closed regular firefox.. because a friend of mine wanted to look up something but not interfere with my open tabs so we opened firefox private browsing.. thinking it wouldn't interfere with normal firefox... Yet when I went back to normal firefox and tried to go to history>restore previous session it was grayed out. So how do I get a hold of Mozilla to restore my account and stuff to 12/01/2022 at around 3am CST? Also how do I let them know that firefox private browsing has this issue with messing up open tabs in non-private browsing firefox? This is severely annoying and disappointing. I have tabs open for a reason and they should all stay there until I close them. But now they're gone and I wish to have them back. So if someone could let me know how to get a hold of a Mozilla/firefox staff member so they can revert my account that would be awesome. Just to be clear I was able to replicate the issue by having a few tabs open in normal firefox and then closing it.. then opening private browsing firefox and closing it. You should be able to go to history>restore previous session in normal firefox to be able to get your tabs back.. but are unable to do so after opening and closing private browsing firefox. Why is this? I thought they were separate and shouldn't interfere with each other in this way?

Hello all,

I was using a macbook and I had activated the syncing option. I moved to a windows laptop and bookmarks were not synchronized for some reason, I have tried online solutions without any success, any suggestions how to recover all my data?

Thank you

I just set up firefox sync with my home computer in order to transfer my settings,etc to my work computer, but when I logged in at work and tried to sync it just kept all my work computer settings the same as they were before.

greetings, Mozilla Firefox, we've been fighting with a lie for two years now, what's going on, it's just written, not responding, it can be solved, that's more

(email address /phone number removed by moderator; please do not post personal information on a public website; Forum rules and guidelines)

I do a lot of OS switching - I test various Linux distros on my 5 laptops and one really old 32 bit system for my mother-in-law and I am wondering if I can use FireFox Accounts over and over without making a new service device every time I need something from FF Accts :P

This has bugged my off and on for a long time but I have mostly ignored the issue ... until last week I discovered I had like 20 some odd devices on my account -- going back 2 years or more. Now, I signed out of many of them and I am down to about 15 -- mostly because I am a little confused about how FF Accts determines what to sync ... especially since I use FF for testing and the shouldnt be that much in each 'sync' device ...

So, is there a way to use FF Accts 'sync' to get my data to a new device without making a new 'synced' device?

Thx/Bill

PS - a few FF releases in the past I got what I wanted by just copying the .mozilla directory to the new system but that broke a few releases ago :P too bad stuff has to change :(

Also, please understand that I am on Android, iOS, MacOS, and Linux daily so trying to 'gather' what I am submitting this question on will not lend itself to trying to solve my insanity >< Sorry!

I'm setting up two Firefox profiles on a new machine. In both I have signed into Firefox and the sync has completed. Both profiles are set to synchronize everything (bookmarks, history, open tabs, logins & passwords, add-ons, and settings).

Although sync appears to have finished I do not see any of my stuff, the theme remains unchanged, there are no add-ons, the bookmarks toolbars are empty, and there are no saved passwords.

What's going on and how do I fix it?

I want to log in Tanki online games but not working...asking me to search Advanced panel. I dont know what is that...have HP 620 with Windows XP inside...thanks anyway...(:-())

Hi! For some reason accounts.firefox.com is not displaying in english on my desktop, but in Norwegian, and specifically nynorsk to make things even weirder. On another PC it's displaying in english as I want it to be. My Firefox is set to english (although apparently has Norwegian (bokmål) installed which I can't remove cause the remove button is grayed out...), and my preferred languages for displaying pages are set to english only.

I have a new mobile device. I already reinstalled firefox twice,and even though it says the sync has been successful,I cannot send links to it from the desktop browser. In firefox view (attached screenshot),it says that I'm only 33% through getting sync,even though both the mobile browser and desktop browser say that I'm synced.