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Unable to access the Kroger website today. Says access denied. Able to use Edge to login.

I have always been able to use Firefox to login and place grocery order on the Kroger website. This afternoon the server will not let me in, saying access is denied. I wa… (閱讀更多)

I have always been able to use Firefox to login and place grocery order on the Kroger website. This afternoon the server will not let me in, saying access is denied. I was able to login from Microsoft Edge. Is the Kroger website blocking Firefox logins? I have been having trouble loading the website for the past month or so, but have always been able to get in. Does anyone have a fix for this problem? I rebooted my computer to make sure it was not my PC.

Open 1 70

YouTube Watch History Not Being Recorded in Mozilla Firefox

Hello Mozilla Support, I’m experiencing an issue with YouTube watch history specifically in Mozilla Firefox. I am signed in to my YouTube account, and when I watch videos… (閱讀更多)

Hello Mozilla Support,

I’m experiencing an issue with YouTube watch history specifically in Mozilla Firefox.

I am signed in to my YouTube account, and when I watch videos in Firefox, those videos are not being added to my YouTube watch history. However, the same or any other videos I watch on other browsers and on other devices are correctly appearing in my YouTube history.

This appears to be specific to YouTube usage in Firefox.

Could you please investigate whether there is a Firefox-specific issue affecting YouTube watch-history registration, such as cookies, site data, privacy settings, or compatibility with YouTube?

Details:

   Browser: Mozilla Firefox
   Account: Signed in to YouTube
   Issue: Videos watched in Firefox do not appear in YouTube watch history
   Other browsers/devices: YouTube history works normally
   Reproducible: Yes, when watching videos through Firefox

Please let me know if there are any Firefox settings, troubleshooting steps, or diagnostic information you need from me to investigate this further.

Thank you.

Open 1 70

Yahoo Mail is not getting to Firefox

I just noticed today that I am not getting anywhere near all of my Yahoo email, and most of my past emails that I had not deleted have disappeared. An automatic update di… (閱讀更多)

I just noticed today that I am not getting anywhere near all of my Yahoo email, and most of my past emails that I had not deleted have disappeared. An automatic update did run yesterday, but I have made no recent changes to Firefox. I checked Chrome, and all of my emails are coming through. I have tried restarting the pc and refreshing Firefox, and a couple of other things Firefox AI suggested, but none of them worked. Any suggestions?

Open 1 70

Why do many websites non longer open for me in Firefox even after deleting my VPN account?

Previously available websites suddenly stopped opening for me. I just get a blank page. I thought it was the VPN so I canceled my account and deleted it. Still not workin… (閱讀更多)

Previously available websites suddenly stopped opening for me. I just get a blank page. I thought it was the VPN so I canceled my account and deleted it. Still not working.

Open 1 70

Unable to Upload Files...

Since the update I performed today, 4/27/26, I am unable to upload files to my NAS via the Firefox web browser on a Windows 11 PC. I can still do it via the Google Chrome… (閱讀更多)

Since the update I performed today, 4/27/26, I am unable to upload files to my NAS via the Firefox web browser on a Windows 11 PC. I can still do it via the Google Chrome browser so I am not completely crippled, but it would be nice if I could still use Firefox for this work. Any suggestions on how to fix this, or will it require the software itself to be fixed?

Open 2 70

On Original profile, website does not load images, logos, etc. On new fresh profile they do?

The website in question loads great on other browsers and on a new profile. I have attatched images of the website open on original and new profiles. On new profile i did… (閱讀更多)

The website in question loads great on other browsers and on a new profile. I have attatched images of the website open on original and new profiles. On new profile i didn't change any settings. Things i have tried: 1. disable all extensions 2. disable strict security settings in firefox 3. reset all windows 11 internet settings 4. reset firefox through about:profiles > Restart with addons disabled > Refresh Firefox 5. just to check i tried to copy all the original profile settings on to the new profile, and the website still opens fine, with all the same wxtensions enabled too.

This has only started happening recently. I use that site for publishing articles, it is based on OJS. What more can i try?

Open 7 61

In Windows 11, Firefox shows only a black image on Google Maps and some other web sites

The problem is illustrated in the first image attached: Google Maps shows no image, just solid black. This does not occur in browsers other than Firefox. After restarting… (閱讀更多)

The problem is illustrated in the first image attached: Google Maps shows no image, just solid black. This does not occur in browsers other than Firefox.

After restarting my laptop, the same problem persists, but on first going to the Google Maps website the usual image of my neighborhood flashes, then disappears to be replaced by the black.

The second attached image shows four possible causes and fixes offered by Google AI. I tried them all, and nothing made any difference. This image also shows that the thumbnail image appears when my cursor hovers over the tab in which Maps is open.

The only thing out of the ordinary I did before this problem occurred was browsing the Firefox Extensions on advice of Google AI to turn off the intrusive "Genius" AI pop-ups, but I didn't discover anything relevant and I don't think I made any changes.

I'd welcome any suggestions for what to try next,

Open 12 61

Firefox Opens but Pages Not Loading Properly (Blank Screen Issue)

Hi everyone, I’m facing a strange issue with Firefox and need some help. When I try to use Firefox normally, it sometimes opens but doesn’t load pages properly or gets st… (閱讀更多)

Hi everyone,

I’m facing a strange issue with Firefox and need some help.

When I try to use Firefox normally, it sometimes opens but doesn’t load pages properly or gets stuck on a blank screen. I’ve already checked my internet connection and it’s working fine in other browsers.

I also tried restarting Flixfox and clearing cache, but the issue still comes back randomly.

Has anyone experienced something similar or knows what could be causing this? Any guidance would be really appreciated.

Open 1 60

after firefox update instagram and facebook not working properly on browser

since updating my firefox browser I am having trouble with both instagram and facebook. The pages won't load regularly and when they do load - it is only partial pages. H… (閱讀更多)

since updating my firefox browser I am having trouble with both instagram and facebook. The pages won't load regularly and when they do load - it is only partial pages. Have tried to find solutions to fix this. These are the only two websites that I'm having an issue with. What can I do?

Open 1 60