Firefox 技術支援討論區

Before updating Firefox to 123.0.1 (64-bit) + MacOS Sonoma, I could use FIDO2 on OnlyKey and login to my proton mail. Now, however something has changed on Firefox that I get presented with two prompts to touch my usb key, but the key itself doesn't respond to the second prompt and login fails.

I first get this prompt as before. I select 'Authenticate' and would be presented with the second picture. Since my key is not expecting to be touched, nothing happens when I touch it and login fails with the message displayed in the last picture.

Lately when opening multiple tabs in a folder on E-Bay, often this error msg occurs on the later opening tabs (folder of 60 tabs)

E-Bay says try Chrome browser, but that browser does not import the folders needed.

Years ago doing this solved slowness problems: Control panel/Internet Options/General/Browsing History/Settings/set disk space to use to 1024.

The browsing history would be deleted before the computer would be turned off.

E-Bay says try Chrome browser, but that browser does not import the specific folders needed.

Edge used to not allow folders with tabs.

I have divided the folder of 132 tabs, where this problem started, into two folders of 72 and 60 tabs, still happens about every fifth time the folder would be opened.

Any fix from Mozilla?

Hello there. I'm used to pressing Super(Win key) + Grave(`) to type "`" because the Grave key itself is a global shortcut for opening the terminal window. It works as expected in the other applications, but not in Firefox input fields. If the site is capturing the key presses, it will handle the super + key as usual. For example, GitHub will surround the selected word with ` symbols on grave key press. This problem is not limited to super + grave, but any other letter. For example, Super + q is expected to produce the letter "q", but in Firefox it produces nothing.

I'm trying to identify why the Super + key behavior in Firefox is different from other systems and if I should open a bug or not. Maybe this is the same bug as https://bugzilla.mozilla.org/show_bug.cgi?id=1626609. Thunderbird has the same problem.

Firefox: 123.0.1

pdf files fail to download in Firefox, but not other browsers. In particular these sites:

https://heinonline-org.ezproxy.socialaw.com/ https://1.next.westlaw.com/ https://www.medicare.gov/my/eMSN https://fc7.fastcase.com https://www.mlb.com/

However, I can download from non-password protected sites like:

https://www.irs.gov/ https://www.ssa.gov/ https://www.sec.state.ma.us/

Downloads work in other browsers. I've checked various items in the settings and none of them help.

I like Firefox, but if it won't, I will go elsewhere.

Hi, When I use a shortcut for a bookmark (e.g., typing "yt" to activate my youtube search bookmark with URL set to "https://www.youtube . com/results?search_query=%s" and shortcut set to "yt") it opens in a new tab. I am in the habit of making a new tab before using a shortcut to search using a bookmark. How can I change the shortcut bookmark behavior to open in the same tab where i typed the query into the URL bar?

I have pinned various shortcuts in the New tab to link to websites I frequently use. I use two different laptops and both are configured the same. However the New tab randomly clears the pinned shortcuts. I have attached two screenshots illustrating the changes.

I'm not aware of anything I do that caused the shortcuts to be deleted. When they are pinned I think they should be there permanently.

I paid Mozilla $114.35 for enhanced antitracking support but I still get Norton alerts saying I'm being tracked. Was I scammed or is the enhanced antitracking not working?

I don't have a home page button on my browser. How do I add a home page button? Also, when I navigate to a new page my bookmark tool bar at the top disappears. I only have the bookmark tool bar on my home page. I want it to show on every tab I open so I can easily navigate from there rather than having to go back to my home page every time. This problem started when I got a new computer. The browser works fine on my old computer.

I was having trouble getting into my Ancestry account. I called their support and they said it was my browse not connecting with them. I can access if I use Edge, but I don't like that format and would much more prefer Firefox. Is there a problem, or were they just brushing me off? How can I get into Ancestry using Firefox again? Can you please advise.

Thank you.

If I manage my bookmarks from the Menu>Bookmarks>Manage Bookmarks at the bottom, a separate window pops up where I can attempt to organize my bookmarks.

It seems I have limited functionality in being able to edit these lists and folders. Under "All Bookmarks" I have (3) folders, the Bookmarks Toolbar (which I rarely use anymore), the Bookmarks Menu, and another folder called "Other Bookmarks" which I had added years ago. (Perhaps this folder has been grandfathered in? I don't know that you can add folders at this level anymore)

After moving all the contents of "Other Bookmarks" to the "Bookmarks Menu", I wish to eliminate the "Other Bookmarks" folder. The folder is now empty, but the RMB menu still shows the "delete folder" option grayed out.

I read somewhere that Sync might have something to do with it, but even after signing out of Sync, and trying again, it wouldn't work.

Anything under the "Bookmarks Menu" folder, I have no problem deleting or moving links and folders. (though the GUI could be a little more streamlined) I am just not able to manage anything at the top level. Is there currently a way to do this?

Thank you. Kurt

The Bookmarks Gadget (under Add Gadgets) appears to have been hijacked. I have dozens of bookmarks and now every single one of them redirects me to https://12jav.net/. I tried clearing all browsing data, logging out/in, and reinstalling the gadget. It seems to have happened after installing the latest version of Firefox, and reverting to an earlier version did not help either. Can you please look into this? Thank you.

Hello, I'm looking to stopping **ALL** website Pop Up Notifications--NOT just selected ones. I've already gone to Privacy & Security-->Notificatications. This is feature is totally pointless. This feature assumes you repeadily go to the same singular site that causes pop ups --not random site you visit. I did check off the button at the bottom "Block new requests asking to allow notifications." My issue is NOT, NOT seeking to block "permissions" (I have never seen or been asked by Firefox to 'allow permission for website notifications')--I'm seeking to stop ALL website pop ups notifications that intrusively just appear at the lower right corner. I don't understand why there isn't a single button to stop these intrusive and annoying pop up pushes??? It's a no brainer. I hope you can help with a solution. Thank you in advanced.

When I left-click on text and hold the left mouse button, then right-click, first release the right button, then the left button, a "selection mode" is activated, where the end of the selection follows the mouse pointer despite no button is held. In principle this looks like a useful feature (or it would if the scroll wheel worked in that mode, which it doesn't). But at the same time, the context menu opens when the right button is released. So we trigger two features at once, making both less useful, because they're getting in each other's way.

This frequently happens to me when double clicking on a word and right clicking to open the context menu on it. Accidental overlap of the left and right clicks triggers the selection mode.

Can this behaviour be configured (e.g. to use a custom shortcut) or, if not, be deactivated entirely?

I'm using Firefox 123.0.1 on Linux (openSUSE Tumbleweed).

When going to mail.yahoo.com, I get this error message:

The page isn't redirecting properly An error occurred during a connection to guce.yahoo.com. • This problem can sometimes be caused by disabling or refusing to accept cookies.

and this is the URL that I am redirected to: https://guce.yahoo.com/consent?brandType=nonEu&gcrumb=bWAMXTs&done=https%3A%2F%2Fmail.yahoo.com%2F

It works OK with Chrome, I just do not like Chrome! I made changes to allow cookies and that made no difference.

Whanks, Wes C

Firefox has been crashing constantly for a few days now. Every time I start the program, it starts using more and more GB of RAM until it crashes at over 100 GB. I have already deleted and reinstalled the program and cannot explain why it is using so much memory. Can anyone help me?

Recently (in the last 2 weeks or so) when I go to the Web app of my password keeper, Dashlane, I am not able to click on the drop down box "My Account" and get any response - nothing happens. I have multiple Dashlane Friends & Family accounts that I switch between frequently. I have to go back to the icon on my toolbar in order to log out. This is happening on all 3 of my computers.

The weird thing is that when I use Chrome, open the web app and click the "My Account" box on all 3 computers, Dashlane works perfectly. Is there an issue that has been created by your recent update to Firefox?

Please help. It's very frustrating.

Thank you, Cathy

All of my windows and tabs are gone. Dozens of windows each with a dozen or more tabs. History shows many items older that 6 months . but does not remember any previous sessions.

H E L P ! ! ! !

Hello,

I have cleared cookies, cache, temp files, updated, no translation settings are enabled. repaired and even removed and installed Firefox again. When I click on my Google mail quick button or even just type the URL in to get to my mail. The language displayed appears to be Chinese? The URL for the site shows "zh-cn" I'm in the US, no VPN, no proxy.

Additional troubleshooting:

Tested with Chrome and it appears to be working fine.

I'm trying to create a Drag & Drop file feature in my web page following this doc https://developer.mozilla.org/en-US/docs/Web/API/HTML_Drag_and_Drop_API/File_drag_and_drop

The dropHandler function works as expected the first time I tried to drop a file into a "drop area" div, but then does not work anymore. In all subsequent calls, the drop event is triggered but there is no file in

`` event.dataTransfer.items // empty event.dataTransfer.files // empty ```

This behavior is the same in Troubleshoot Mode.

Additional data

Firefox version: 123.0.1 (64 bits) OS: Debian 12

As third parties cookies will going to be blocked and Google is migrating their identity services to fedcm but currently fedcm is not supported by Mozilla so what will be the solution for one tap sign in using google on Mozilla?