Firefox 技術支援討論區

Norton just told me that Firefox downloader downloaded bugs in both their updates and patches! My computer HAD started having problems a few days ago that I noticed (hanging up on the lock screen, not letting me sign in). Then Norton found the bugs. Said they were new but high risk. What's going on???

Filename: firefox-patch(1).js Threat name: JS.DownloaderFull Path: C:\Users\silve\Downloads\firefox-patch(1).js

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On computers as of  9/17/2020 at 6:43:37 PM

Last Used  9/17/2020 at 6:46:43 PM

Startup Item  No

Launched  No

Threat type: Virus. Programs that infect other programs, files, or areas of a computer by inserting themselves or attaching themselves to that medium.

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firefox-patch(1).js Threat name: JS.Downloader Locate

Very Few Users Fewer than 5 users in the Norton Community have used this file.

Very New This file was released less than 1 week  ago.

High This file risk is high. See below...

Source: External Media

Source File: firefox-patch(1).js

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File Actions

Infected file: C:\Users\silve\Downloads\ firefox-patch(1).js Removed Infected file: C:\Users\silve\Downloads\ firefox-patch(2).js Removed Infected file: C:\Users\silve\Downloads\ firefox-patch(3).js Removed Infected file: C:\Users\silve\Downloads\ firefox-patch(4).js Removed Infected file: C:\Users\silve\Downloads\ firefox-patch(5).js Removed Infected file: C:\Users\silve\Downloads\ firefox-update(1).js Removed Infected file: C:\Users\silve\Downloads\ firefox-update(10).js Removed ____________________________

File Thumbprint - SHA: 441e242b5490e4ba000dfae54a4ff8b99b1e9794005225cfbc93166640782ff1 File Thumbprint - MD5: ff8fce625c31db9aad6f59b962ee38e8

For the second time in the past couple of weeks I have attempted to log into a website, found the password missing, then found all my passwords missing. I restored 3 different Mozilla folders from backup: User AppData>Roaming, AppData>Local, and ProgramData with no success.

I managed to recover my passwords by logging out of my FF, logging back in, and syncing with Lockwise on my Android phone; however losing passwords is a PIA. Why would this be happening and where are the passwords stored so I can recover from backup if necessary?

Good day!

I've been having really strange and frustrating issues with YouTube just on my Windows 10 Desktop Firefox. I log into YouTube and when I click on my profile at the top right corner it does not give me full options. I cannot switch accounts, log out or get any of the top options just the bottom few. I have to clear cache and cookies in order to switch accounts or log out on YouTube. I cannot subscribe to any channels even though I am logged in. When I click the log in button so I can subscribe, it gives me Error 405 on Google. I also cannot watch any streams. The video loads and stops after 1 second.

I feel like I've tried everything, I checked my adobe flash. Redownloaded it and made sure it is always enabled. Opened firefox in Safe Mode. I disabled all add-ons and themes, cleared history and changed cache and cookies settings from strict to standard. I refreshed firefox, then reinstalled it, but still nothing. I logged into YouTube on Edge and it works perfectly fine there so I have no idea what the problem is. Any suggestions for what I can do?

Thank you.

Login credential saving and prefill has been working great and synching across devices extremely well for quite awhile now. Very impressive.

Unfortunately, I have encountered a website where credentials appear not savable. I verified the domain is not listed as one that should be excluded from this process. I also tried the solution described at this link which involves saving a javascript as a bookmark, then using that bookmark in the course of logging into a site where credentials are not being saved.

I am wondering if you can verify for me that this domain cannot have its login credentials saved by Firefox and if possible, explain why this is the case. The domain is washingtontimes.com, the signin link is in the upper right corner of the page if you go there.

I recognize this hard to check if you do not have an account with the site in question. My hope is you can see something to explain what I am seeing. This is a big ask, so I want to express special appreciation for any assistance or information you might be able to provide.

Thank you.

When I click Bookmarks in the menu bar, and let up on Bookmark this page, nothing happens. When I check my bookmarks nothing has been added. I am used to a popup window that allows me to choose which folder to put the new bookmark in. It no longer appears. I tried reinstalling Firefox and this did not help. What do I do to restore Bookmarking capability?

I'm using Firefox 80.01 64 bit on a Windows 10 machine.

For years, I could use various EXIF data viewers to access the EXIF information on HTML files located on my PC's hard drive. A couple of years, all of those utilities stopped working. Previous questions on the issue showed that no one knew what had been changed, or how to reverse the issues.

I'm assuming that nothing has changed and that the issue will still be a mystery that no one understands. However, I'll ask if anyone knows what went wrong and how to solve things.

Here I explain how bad I'm hurt and how long recovery takes when the seizures are triggered... (Imagine a dying cockroach.)

Here I explain how I try to protect myself - add ons, uninstalling Flash, etc...

Here I pitch a fit because my prophylactics are undone each time Firefox updates...

Help.

Please.

Is there a text-only browser?

The so-useful 'Restore Previous Session' choice is now missing from my Menu. Help! I have gone through all of the Firefox troubleshooting measures on this page: https://support.mozilla.org/en-US/kb/restore-previous-session#w_configuring-session-restore, closed Firefox & reopened it (several times), restarted my computer ... but no joy.

In about:preferences#privacy - History, 'Use custom history' is selected, private browsing is NOT checked, Remember browsing and download history & Remember search and form history ARE checked

Windows 10 desktop, Firefox 80.0.1 (64-bit)

May I have someone take a look at these crashes I have from firefox lately?

bp-5c9138e9-7ec2-46f1-99b5-e55270200914 9/14/2020, 11:12 AM View bp-34f3c52d-f601-4252-85f2-fb0ee0200914 9/14/2020, 11:12 AM View bp-4e82da0a-b6be-4a95-a265-debfb0200914 9/14/2020, 11:12 AM View

Thank you

As the subject mentioned,

Youtube will keep infinitely reload,i tried to clear cache and reset the firefox, it was helpful for a while. However,it turn back to the same problem again.

Like the images shown below.

PS. Name: Firefox Version: 80.0.1 Build ID: 20200831163820 Distribution ID: Update Channel: release User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:80.0) Gecko/20100101 Firefox/80.0 OS: Windows_NT 10.0 19041 Launcher Process: Enabled Multiprocess Windows: 1/1 Enabled by default Remote Processes: 6 Enterprise Policies: Inactive Google Location Service Key: Found Google Safebrowsing Key: Found Mozilla Location Service Key: Found Safe Mode: false

https://crash-stats.mozilla.org/report/index/9e861a62-01ae-44e7-b186-c8b000200914\

I don't know what the problem is and I'm asking you what to do

.....I've used This browser for a number of years now with no major issue. Now...it's acting up and I'm incredibly unhappy. I've had issues for 6 weeks +/- now. This is now an ongoing/daily issue and it's causing problems. I'm about to change browsers. (I just updated Firefox to 80.0.1 (64-bit) in the hopes this would fix the problem, it didn't.) .....I started having an issue approximately 7 weeks ago with Firefox, it was working fine before this and had for quite some time. I will be in the middle of doing something and have to pause/shut down/log off the computer and deal with something else. When I come back, sign back in, then open Firefox - the installation has changed it's format to an Eastern European language. [I, personally, don't speak or read any Eastern European languages.] I will go into settings, check the language set up is still in English American, I will click on Language Preferences, add English Canadian, then delete English Canadian, check it's back to English American. Restart the Browser and go back to what I was doing. I'm now doing this 2 to 4 times a day. It's getting old. .....What can I do, not do to fix this issue.

Changed profile folder from partition labeled A in my C drive to the primary partition on C drive because my A drive, a partition on my C drive, was lost. Now can't restore bookmarks. Do I have to make another partition labeled A to restore my bookmarks? (When I try to restore bookmarks I get "Unable to process the backup file" message.) Thanks.

Hi all,

I've switched to firefox a few years ago when I noticed Chrome was very ressource-hungry. Plus I liked the smooth scrolling of firefox (feature that wasn't available on Chrome back then).

A few months ago, I started noticing the lack of UI items on random websites. For example, Digikey had the 'datasheet' section in the item page missing, and now I noticed the search box on Fortnine.ca does not work. I had similar issues on other websites too.

Everytime it did not work, I'd try on Chrome, Edge, Opera, and they all worked fine. I tried deleting cookies and website data multiple times, even re-installing Firefox completely, to no avail. I will also mention I use multiple computers, all with the latest Firefox version installed.

I hope someone can help me with this, because I'm on the verge of going back to Chrome!

Thank you all!