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Firefox is my default browser and Firefox doesn't seem to know that I updated

I "create a new profile" days ago what I first received the notice to update. It seem to work except when I click on a url to view. I received instead the notice that I… (閱讀更多)

I "create a new profile" days ago what I first received the notice to update. It seem to work except when I click on a url to view. I received instead the notice that I am in the old firefox and to "Update". I did again and it seem to work until I clicked a url to view and again received a notice to "update by creating a profile.

It's very frustrating - Now I can't open firefox at all. It wants me to "fix it" or create a new profile"

由 f.johnson2 於 6 個月前 詢問

由 jscher2000 - Support Volunteer 最近回覆於 6 個月前

lost bookmarks after Firefox update

Help! All my bookmarks have disappeared from the Firefox browser. I believe there has been a browser update done by Firefox. I found various ways to recover bookmarks and… (閱讀更多)

Help! All my bookmarks have disappeared from the Firefox browser. I believe there has been a browser update done by Firefox. I found various ways to recover bookmarks and found a folder named 'old Firefox Data' on my desktop. But all files I try to import give me an error message stating that this file doesn't contain any bookmark data. I tried to import bookmark files and favicons.sqlite files. No luck. I now cannot access bookmarks accumulated for about 10 years. Really need to get them back into this new browser. Any advice highly appreciated.

由 theres 於 5 個月前 詢問

由 Kiki 最近回覆於 5 個月前

I am booting up an older Windows 7 tower computer and wish to know how to update both Firefox and Thunderbird? The update popup seems to be stuck in download phase.

bold text I am booting up an older Windows 7 tower computer and wish to know how to update both Firefox and Thunderbird? The update popup seems to be stuck in download ph… (閱讀更多)

bold text I am booting up an older Windows 7 tower computer and wish to know how to update both Firefox and Thunderbird? The update popup seems to be stuck in download phase.

由 VictorO 於 4 個月前 詢問

由 Agent virtuel 最近回覆於 4 個月前

I can no longer access some of my applications.

Firefox was updated on my computer on 7/23/25. I can no longer access some of my applications. I tried Outlook and everything worked fine. Help me out here, everything wa… (閱讀更多)

Firefox was updated on my computer on 7/23/25. I can no longer access some of my applications. I tried Outlook and everything worked fine. Help me out here, everything was working just fine before the update, and I want to return to a working version. Thanx.

由 jdsb1 於 3 個月前 詢問

由 jscher2000 - Support Volunteer 最近回覆於 3 個月前

Issues following 8/5/25 browser update

After the 8/5/25 Firefox update the internet is inaccessible on my laptop through the standard Firefox browser. The internet is accessible with MS Edge. Toolbar is set t… (閱讀更多)

After the 8/5/25 Firefox update the internet is inaccessible on my laptop through the standard Firefox browser. The internet is accessible with MS Edge. Toolbar is set to always show bookmarks but none appear. Also, the browser's application's menu does not open to access options such as restore previous session, recently closed tabs, etc. I've restarted my device several times without it resolving the issues with the standard browser.

The Firefox developer version opened in command prompt safe mode (firefox -safe-mode), which is how this inquiry is being sent, but no bookmarks on tool bar or current page history from the standard (non-developer) Firefox.

I'd like to return to accessing the internet using the standard Firefox version with its bookmarks, history, etc. I am using Windows 10. Thank you.

由 webmaster94 於 3 個月前 詢問

由 David DeBord 最近回覆於 3 個月前