Firefox 社群討論區

After most recent update all my bookmarks and passwords disappeared and I cannot seem to recover them. This is extremely frustrating. Has anyone else had this happen? I tried using the recovery process but it did not work.

Something or somebody emptied my bookmarks. I tried the import/restore routine but was told that Firefox "was unable to process the backup file." I also tried System Restore without success. Can you help me? I don't want to leave Firefox, but the problem reoccurs, which is maddening and time-wasting. Thanks, Bruce Berckman

When I opened Firefox today, all my bookmarks are gone and a message about a Firefox is opened by another application is showing. None of your online suggestions helped. Is there a hidden way to restore Firefox to another version?

3 times now, my account has completely reset, forcing me to log into everything again and not working with the key that I copy and pasted and downloaded. I would like my old data back. Why does this keep happening?

It has always been the case that when I closed Firefox, it asked if I wanted my open files saved and reopened when I opened the browser again. I needed to restart my laptop and I decided to close Firefox first. It asked if tabs should be saved and I said yes. After I restarted the laptop and reopened Firefox, all of my open tabs (I think about 35) were gone. Can I get them back?

Hi, it looks like Firefox pushed an update on September 19, and after that, all my tabs were closed, I got logged out of all my accounts, and it opened a new blank Firefox window. Is there any way to recover my tabs and data?

Hello,

I just closed FF (latest version) and opened it again and all my tabs are gone. I had a private FF window open, so I am guessing this is the cause.

Is there a way to get get them back?

/

Thanks

After the update, a window popped up asking me to select a profile. But my profile, where all my passwords, bookmarks, etc. were, was gone. I couldn't restore my bookmarks because the only one available was from today and it`s "clean." Is there any way to restore my account data? Because everything was there: settings, bookmarks, passwords, history.

Hello, I reset my PC yesterday.

I didn't know my Firefox password anymore and clicked "Forgot password."

Then I created a new one.

Now my saved online pages and everything else are gone. So synchronization isn't working.

I have an account recovery key.

Will that work? And how?

Please help me.

Regards, Daniel

I thought I was just upgrading my Mozilla/Firefox account account and now everything I had is gone. I had an automatic taskbar that went to most of my frequently used services like my bank, yahoo mail, etc. Now I have stupid stuff that I never use. Makes me want to switch to something else.