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Clear history

I am a senior user and need assistance. I am unable to clear history. I followed directions sent by Fred McD, and inadvertently removed my profile. I have saved the profi… (閱讀更多)

I am a senior user and need assistance. I am unable to clear history. I followed directions sent by Fred McD, and inadvertently removed my profile. I have saved the profile, but cannot open Firefox replace the profile information. Can someone help?

Also, if someone should ask a question, how do I reply?

Thank you, Blair Ryan [removed email from public]

ryan97205 於 11 個月前 詢問

FredMcD 最近回覆於 11 個月前

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PASSWORD MANGER

I have sent several emails and get no reply, how am I suposed to fix check or see my saved passwords if they all look like this...3b4a3f36-7056-4eee-bcb3-2b0838fa07e1 … (閱讀更多)

I have sent several emails and get no reply, how am I suposed to fix check or see my saved passwords if they all look like this...3b4a3f36-7056-4eee-bcb3-2b0838fa07e1

The Boss 於 9 個月前 詢問

cor-el 最近回覆於 5 個月前

ProctorU message Your Monitor Count could not be found

Trying to use ProctorU with Firefox 104.0.2 on Windows 11 Home, and I am getting the following message : "Monitor Count : You may only use 1 monitor during your exam. Yo… (閱讀更多)

Trying to use ProctorU with Firefox 104.0.2 on Windows 11 Home, and I am getting the following message : "Monitor Count : You may only use 1 monitor during your exam. Your monitor count could not be found". I searched for possible fixes, and someone mentioned removing fingerprinters, and possibly also remove cookies and tracking content from Firefox enforcement. I removed all 3 and that did not help. I also tried clearing cookies and site data and also cached web content, this did not help. Is there some other setting in Firefox that might be preventing the detection of the monitor count? Any suggestions on how to fix this issue?

RAR 於 4 個月前 詢問

jscher2000 - Support Volunteer 最近回覆於 3 個月前

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Secure connection failed and Firefox did not connect

Can anyone from firefox send me the instructions to get rid of this message. Secure connection failed and Firefox did not connect Please avoid sending links with tons of … (閱讀更多)

Can anyone from firefox send me the instructions to get rid of this message. Secure connection failed and Firefox did not connect

Please avoid sending links with tons of info to read because I don't have time to follow.

Many thanks Jorge

jagliano 於 1 年前 詢問

maisie27 最近回覆於 1 年前

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SafeOpt emails

I browsed a clothing website for less than 5 minutes by typing in the address and not using any links. Shortly after I receive an email asking if I was still interested … (閱讀更多)

I browsed a clothing website for less than 5 minutes by typing in the address and not using any links. Shortly after I receive an email asking if I was still interested in what I was looking at. Does Firefox share my email address with websites I'm visiting? I believe the email is coming from SafeOpt, not the website I visited. I do have "do not track" options selected in Firefox.

linda641 於 1 年前 詢問

flynparker824 最近回覆於 1 年前

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"Your browser is being managed by your organization"

At the top of the about:preferences page, in a gray box, it says, "Your browser is being managed by your organization". Why? This is my home computer! How can I manage… (閱讀更多)

At the top of the about:preferences page, in a gray box, it says, "Your browser is being managed by your organization". Why? This is my home computer! How can I manage my own browser?

Heckle Spackle & Hyde 於 1 年前 詢問

saull28 最近回覆於 1 年前

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Deleted certificate comes back undeleted

Version: 91.0.1 Settings--> Privacy and Security -->View Certificates-->Your certificates--> pick target cert to delete-->click ok on confirmation window -… (閱讀更多)

Version: 91.0.1 Settings--> Privacy and Security -->View Certificates-->Your certificates--> pick target cert to delete-->click ok on confirmation window --> click ok on Certificate manager window.

Restart FF, Settings--> Privacy and Security -->View Certificates-->Your certificates, the deleted cert is on the list again.

The same happens on that under Authorities.

wfchoi_us 於 1 年前 詢問

egbertst1 最近回覆於 1 年前

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Secure Connection Failed An error occurred during a connection to www.lockmonster.co.uk. The page you are trying to view cannot be shown because the authenticity of the received data could not be verified

If I try and open my websites invoices, i get this message: Secure Connection Failed An error occurred during a connection to www.lockmonster.co.uk. The page you are t… (閱讀更多)

If I try and open my websites invoices, i get this message: Secure Connection Failed

An error occurred during a connection to www.lockmonster.co.uk.

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

info5226 於 1 年前 詢問

·´¯`·...¸>-)))º> ~dbben 最近回覆於 1 年前

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Firefox suddenly stuck in restricted mode

I've used Firefox as my default browser for years. I'm now on a Win10 laptop I've been using for over a year. I have not knowingly made any recent changes to FF. I'm on… (閱讀更多)

I've used Firefox as my default browser for years. I'm now on a Win10 laptop I've been using for over a year. I have not knowingly made any recent changes to FF. I'm on FF version 88.0.1 (64 bit).

Suddenly, yesterday, I found that I was blocked from viewing many YT videos and comments. YT says I am in restricted mode. It is not due to a setting on my YT/Google account, because I'm not logged in.

Exact YT messages: "Video unavailable--This video is restricted. Please check the Google Workspace administrator and/or the network administrator restrictions." And "Restricted Mode has hidden comments for this video."

However, I have no problem viewing them in Chrome. So logically it's a FF problem.

Also, I discovered that other sites are affected. For example, if I run a "domain lookup" on the ICANN website, I get less detailed results than if I run the search on Chrome! https://lookup.icann.org/

Switching from Strict to Standard Tracking Protection didn't help. Then I did a FF refresh but that also didn't help.

Suggestions? Be aware I'm not a coder or any kind of super techhie.

csskalet 於 1 年前 詢問

·´¯`·...¸>-)))º> ~dbben 最近回覆於 1 年前

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How do I stay logged on to the Support Forum?

Using Windows 10 OS Firefox 95.0.2 (64bit) - default browser. Since update to 95.0.2, everytime I want to use the Firefox or Thunderbird Support forum, I'm asked to login… (閱讀更多)

Using Windows 10 OS Firefox 95.0.2 (64bit) - default browser. Since update to 95.0.2, everytime I want to use the Firefox or Thunderbird Support forum, I'm asked to login before I can respond to any questions. I am a regular helper on the Thunderbird Support Forum. So this is driving me potty :) This can occur if I exit Firefox or awake from sleep mode or at random times whilst I'm using Firefox with Thunderbird Support in a Tab and I may be using Bugzilla.

Note: I'm not using two step.

Menu app icon > select email address > Firefox Account When I select it auto uses the 'Synchronise now' It continually shows 'Logout' - I never need to Login.

I noticed my settings had been altered when Firefox updated. I have reset the about:preferences#privacy Selecting 'Use Custom Settings' 'private browsing mode' is NOT selected. 'remember browsing and download history' is selected. 'remember search and form history' is selected 'clear history when firefox closes' is NOT selected.

My history is looking ok.

I would appreciate some pointers to discover why I'm being logged out of this Support Forum. I want to stay logged on to account.

Toad-Hall 於 1 年前 詢問

AliceWyman 最近回覆於 1 年前

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firefox.cfg VS user.js (help needed..)

I want to use discord in firefox instead of using the pc-program. It appears that my firefox.cfg has some preferences that block discord from gaining microphone access. I… (閱讀更多)

I want to use discord in firefox instead of using the pc-program. It appears that my firefox.cfg has some preferences that block discord from gaining microphone access. I never used multiple firefox profiles but that changed now, i created a firefox profile for discord purpose only. However my firefox.cfg is active in both the default and the discord profile, again blocking microphone access.

As i said currently i use firefox.cfg and autoconfig.js to customize firefox preferences, but since this makes it impossible for me to use discord i will have to find another way to modify firefox, so the question is how can i use multiple firefox profiles with different preferences? Can this be done with a user.js file? After all what is the difference between using firefox.cfg and user.js?

Firefox_Beginner 於 9 個月前 詢問

cor-el 最近回覆於 9 個月前

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Yahoo intruded and set itself as default search, even though Google was and is still listed as default.

Yahoo intruded and functions as default search, even though Google has been and is still designated as default in the settings. I removed Yahoo from the list of 1-click b… (閱讀更多)

Yahoo intruded and functions as default search, even though Google has been and is still designated as default in the settings. I removed Yahoo from the list of 1-click browsers, but that didn't affect its unwanted function as default search. This began out of the blue several days ago, and I have no idea how. I dislike Yahoo in general and have not been on that site. I'm getting really frustrated!

hejsan13 於 2 年前 詢問

jscher2000 - Support Volunteer 最近回覆於 1 年前

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How to add a site to the block notifications list

Hello, I am getting a McAfee pop up notification and I have identified the site name and would like to add it to the notifications settings to block it but I cannot figur… (閱讀更多)

Hello,

I am getting a McAfee pop up notification and I have identified the site name and would like to add it to the notifications settings to block it but I cannot figure out how to add a site manually to that list. There are no options on the notification settings to allow for a manual site addition. I am on FireFox version 88.0.1 on Windows 10 Pro.

I have also tried searching to see how to remove what is probably malware and cannot find anything. I do not have any McAfee products on my laptop.

Sincerely,

AmazonPrincessDiana

AmazonPrincessDiana 於 1 年前 詢問

·´¯`·...¸>-)))º> ~dbben 最近回覆於 1 年前

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I lost my gmail password saved in Firefox

Hi, i have a problem. My gmail account passwords are gone I've checked in Tools > Options > Security: Passwords: "Saved Passwords" > "Show Passwords" but there … (閱讀更多)

Hi, i have a problem. My gmail account passwords are gone I've checked in Tools > Options > Security: Passwords: "Saved Passwords" > "Show Passwords" but there is nothing. Neither to the "account.google" nor "google.com". I have always had the pre-filled username/passwords fields for years. Only the gmail password are missing. Someone can help me, please?

Quasar3.1415 於 1 年前 詢問

cor-el 最近回覆於 1 年前

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Firefox 94.0.2 was hacked

Last night my Firefox 94.0.2 was hacked. When running Firefox, it would lock up my desktop. It disabled Norton Security, it disable other installed security software, an… (閱讀更多)

Last night my Firefox 94.0.2 was hacked. When running Firefox, it would lock up my desktop. It disabled Norton Security, it disable other installed security software, and it disabled Windows System Restore. The hacker put up a message claiming to be Microsoft Support, with a phone number to call for help. This was a scam. I ran Firefox refresh, and that removed the hacker's program from Firefox, but then I had to do a full repair of my Window's installation. To protect my system, and prevent this from happening again, I added "xpinstall.enabled = false" into about.config. Please let me know if this will prevent a web site from installing a dangerous hack into Firefox, or if there is something else that I need to do. I have used Firefox for years, and have never encountered this problem before. Firefox is my favorite browser, but I am now afraid to use it. Please advise me what to do. Thanks, Jim

jimwest1 於 1 年前 詢問

James 最近回覆於 1 年前

"This connection is not secure. Logins entered here could be compromised" messages started on last update, wont disable

Latest Firefox update 104.0 started displaying "This connection is not secure. Logins entered here could be compromised" again after previously being disabled. It's an a… (閱讀更多)

Latest Firefox update 104.0 started displaying "This connection is not secure. Logins entered here could be compromised" again after previously being disabled. It's an annoying message that pops up on my intranet logins and I want it disabled again. I did the usual in about:config and set security.insecure_field_warning.contextual.enabled to False and security.insecure_password.ui.enabled to False like previously, but the message is still there. It seems that latest update is forcing this message and ignoring the settings to disable them. Please help!

Kyosji 於 5 個月前 詢問

yinan808 最近回覆於 1 週前

How to get rid of msg. "Your organization is managing your browser"?

A msg. suddenly appeared at the top of my ff general settings page saying "your organization is managing your browser". Upon clicking on it it appears that Chrome has ta… (閱讀更多)

A msg. suddenly appeared at the top of my ff general settings page saying "your organization is managing your browser". Upon clicking on it it appears that Chrome has taken over most of my ff settings and disabled some of them. I have NO organization; I am retired and have a personal computer that only I use for personal things. I have run numerous anti malware programs that have found nothing. I have restored the computer to a much earlier time. I chose Firefox, NOT Chrome. Please help me get rid of this. And please don't assume I have knowledge as I am old and not very computer literate so if you could use simple terms I can understand that would be much appreciated. If no help, what can I do next to get some. Thank you I am using Windows 7 home premium on an older Dell business machine.

shonatrill 於 4 週前 詢問

cor-el 最近回覆於 4 週前

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STOP HTTPS!!!!!!!!!!!! NO ACCESS!!!!!!!!!!

As Firefox doesn't allow you to prevent updates, is there a way to get the HTTPS switches working, or is this another introduced bug we are supposed to put up with? If I … (閱讀更多)

As Firefox doesn't allow you to prevent updates, is there a way to get the HTTPS switches working, or is this another introduced bug we are supposed to put up with? If I attempt to access my router using 192.168.1.1 Firefox automatically changes the address to https://192.168.1.1. Guess what you morons: NONE OF MY ROUTERS USE HTTPS AND CANNOT BE ACCESSED! Instead I now use Edge which allows what I enter to be used and gives me access. Another reason to dump this crap. Why is it that each and every time I am forced to update: I don't get a choice, I get another reason not to use Firefox. If you charged for this crap the developers would have been sacked long ago. Please don't insult my intelligence by pointing me Privacy & Settings because none of the options make any difference. So when can we expect to get working software?

Les 於 1 年前 詢問

jscher2000 - Support Volunteer 最近回覆於 1 年前

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Clear cookies and site data ? Keeps coming back

I try to clear cookies and site data but it doesn't work and keeps coming back. I've cleared hundreds of times before with no problem but now for some reason the data do… (閱讀更多)

I try to clear cookies and site data but it doesn't work and keeps coming back. I've cleared hundreds of times before with no problem but now for some reason the data doesn't clear. I've tried clearing history first, or clearing each item individually but nothing working? What do I do?

donnydevil 於 1 年前 詢問

cor-el 最近回覆於 1 年前

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Firefox update proces is corrupted/hacked to install background update 308046B0AF4A39CB which provides Tr.Gen threat

I can't find anything about a compromised Firefox update while using the browser when you go to help and let the browser update itself. It seems you've been hacked becaus… (閱讀更多)

I can't find anything about a compromised Firefox update while using the browser when you go to help and let the browser update itself. It seems you've been hacked because I can't otherwise explain the firefox background update 308046BoAF4A39CB, which is been detected by my systems. I obviously have more information about this if you like, but I see nowhere how to report this properly. This is the first time this has happened to me, at least as far as I know and so far I've only detected the Tr.Gen threat on my Windows computers. I would like an adequate response from Mozilla on how this could happen and what the repercussions are plus how to avoid this in the future. I've been using the Firefox browser on all my systems with various operating systems and would prefer to keep using it, but not if your own updating process is comprimised. I also think it's idiotic that I can't upload a bigger screenshot than 1024 kb because my very relevant picture is 3084 kb in size.

Sincerely,


J.L

Jayfl 於 12 個月前 詢問

FredMcD 最近回覆於 12 個月前