Firefox 技術支援討論區

Apprantly Firefox updated last night. I still show all the names of my bookmarks but NONE of them have any information in them. Probably lost my passwords too.

Tried all the fixes shown in prior posts. This is unacceptable !

Good day. I just noticed that saving a bookmark to an Amazon page shows the full address in the title of the bookmark now, instead of the description of the page. I checked and this does not happen on other sites, like YouTube, where the video title is still given correctly. This make it very hard to find the bookmarked Amazon items. Thank you for your help. Love Firefox! PS: I'm a Firefox "Power User" when it comes to Bookmarks. I have over 8000 bookmarks and regularly back them up. I have some other suggestions regarding Bookmarks in Firefox if you are interested. Regard, K

Firefox would not open and gave me an error message Platform Ver 118.2 not compatible... I reinstalled but have lost all my passwords and bookmarks. The PC, windows desktop backup has nothing in it.

My bookmarks disappear when I click on them or they don't open at all. - please see attached images - I've already cleared the cache and restored the bookmarks three times but everything remains the same. I copy the exactly same link to Chrome and everything is working, therefore, it has nothing to do with the possibility of the addresses being corrupted. Can someone help me on this one? Thank you in advance.

Firefox 119.0 (64-bit) iMac 24 M1 - Ventura 13.6

Transferred everything to a new computer (Windows 11). All my bookmarks transferred just fine but the little logos are all gone and every bookmark has only the little "globe" logo. How can I get back all the individual logos? Thanks, Len

Hi, all of my bookmarks, years' worth that I have never had an issue with before, have suddenly disappeared. Backups do not seem to be available. How do I get them back? I did not do anything out of the ordinary and I don't know if (an unasked for) update occurred and wiped them.

Hi

I use Firefox at work on 2 different computers. Firefox sync is unfortunately disabled and not an option.

Is there any way I can sync my bookmarks / profile between the 2 machines?

I do have access to Dropbox. Is it possible to use that to somehow sync the bookmarks between the 2 machines? Doesn't have to be in real time.

Right now I am manually exporting bookmarks and re-importing every time I switch computers.

This happened after I used "Manage Bookmarks" to "Restore" a previous session

After I noticed that the Toolbar Menu was gone, I tried "Restore" from and EARLIER session, to see if that would bring it back. It didn't

I also tried "Import Bookmarks" (from previously "Exported" HTML) Still no Toolbar Menu.

This is the SECOND problem I've had (in almost-20 years of using Firefox) after installing a new version: this time, 116.0.2

My Toolbar Menu contained years of folders and bookmarks; any of which I don' still have the information to replace them with -- or the Ease-of-Use that menu provided!

DickB36

My previous version of Firefox was on the fritz and I was afraid there was malware in it so I uninstalled it. When I reinstalled it I realized all my bookmarks were missing and I can't figure out how to restore them from my profile or a previous backup. Please help! Thank you.

I have a PC desktop and laptop. Bookmarks have always been synced in the past. I have just been away for 6 weeks and added and changed many bookmarks on the laptop. I confess I do have a lot built up over the years. When I came back home I expected to sync as in the past without problem to the desktop. However sync wouldn't happen although both were ON and on same wi-fi. So I restored into the desktop a json file I had made on the laptop just before coming home. I also have a json file made on the desktop just before leaving.

Disaster. While all the bookmarks may be there on the desktop (I don't know) all the folders are now empty and all bookmarks are simply in one huge unusable list in the bookmarks menu. Same result with the desktop json file. It would take days to put them all back into folders one by one. Having tried various things now my laptop is the same !

Why did this happen ? How do I get the bookmarks back into all the folders ?

I guess I don't know how to frame the problem.

I want to access a bookmark but it appears that the box on the left of the screen is full, or at least at the limit the box can display.

So far posing a question to help is futile.

All I want to do is be able to access all of my bookmarks.

I AM SCREAMING RIGHT NOW. Apologies. Countless bookmarks I've saved over years, including important articles, University work and bookmarks relating to my job have all disappeared. Firefox told me to install their latest update, and now my bookmarks are gone WHAT THE FRICK CAN I DO??? Obviously I'm incredibly thick, but I'm pretty sure that Firefox is the problem here. PLEASE HELP Thankyou

8/15/23

Hello!

https://outlook.office365.com/mail/inbox

I really enjoy using Firefox, and I am currently unable to use Outlook just recently.

I have cleared cookies and cache.

I have reloaded bookmark above.

Outlook works in other browsers.

Thanks for your help,

Darlene

Error message continues:

UTC Date: 2023-08-15T14:15:36.616Z Client Id: DDC1CB3A2D4C474DBC56574CB7494D3C Session Id: 10c4bfa2-5818-4077-89f7-27d914b1dc3e Client Version: 20230804005.12 BootResult: cdnError Failed resource: https://res.cdn.office.net/owamail/20230804005.12/scripts/owa.MailBoot.m.js Back Filled Errors: Unhandled Rejection: ChunkLoadError: Loading chunk 501697 failed. (error: https://res-h3.public.cdn.office.net/owamail/20230804005.12/scripts/owa.MailBoot.m.js):undefined|Unhandled Rejection: ChunkLoadError: Loading chunk 501697 failed. (error: https://res-h3.public.cdn.office.net/owamail/20230804005.12/scripts/owa.MailBoot.m.js):undefined|Unhandled Rejection: ChunkLoadError: Loading chunk 501697 failed. (error: https://res-h3.public.cdn.office.net/owamail/20230804005.12/scripts/owa.MailBoot.m.js):undefined|Unhandled Rejection: ChunkLoadError: Loading chunk 501697 failed. (error: https://res-h3.public.cdn.office.net/owamail/20230804005.12/scripts/owa.MailBoot.m.js):undefined|Unhandled Rejection: ChunkLoadError: Loading chunk 501697 failed. (error: https://res.cdn.office.net/owamail/20230804005.12/scripts/owa.MailBoot.m.js):undefined|undefined:undefined|undefined:undefined|undefined:undefined|undefined:undefined|undefined:undefined err: Error: Failed to load javascript. esrc: Script et: ClientError estack: onLoadFailed@https://res-h3.public.cdn.office.net/owamail/20230804005.12/scripts/owa.mailindex.js:2:16975 604191/importModule/this.promise</<@https://res-h3.public.cdn.office.net/owamail/20230804005.12/scripts/owa.mailindex.js:2:15764 </p>

I have spent too much time trying to understand what is the deal with firefox bookmarks. It should be pretty simple. I have a bunch of folders that I add bookmarks to. I can see all the folders when I add another bookmark. But that's it. They are not available to go to, to find a bookmark. There are no folders. There are a bunch of bookmarks listed in "always show". Then if I do a search for answers, the answers do not address the issue bc it seems everyone who uses firefox has the same issue. My bookmarks aren't "hidden". What I need is to see the same setup with my folders when I want to find a bookmark that I see when I'm saving a bookmark, instead of scrolling through 1000 bookmarks with no context. (There is also no way for me to delete or clean up folders.) I need to access all the information I have stored in an organized, productive, fast way. It appears there are a lot of other frustrated people on these discussions with the same issue. I couldn't find any information or discussion of a system for clicking on something, opening up a folder, and clicking on the needed bookmark.

Arggh! I had this box all filled out, but it vanished when I pasted the troubleshooting info. I see the troubleshooting info is gone, also. buggy So... I have a bookmarks folder, named "mobile bookmarks". It lists beneath "all bookmarks", alongside "other bookmarks", "bookmarks menu", and "bookmarks toolbar". I want to delete this "mobile bookmarks" folder, but the delete folder option is grayed out.

I have exported my bookmarks from a pc, several dozen. I want to import a few of them but don't want to overwrite all of my existing bookmarks on the 2nd pc. How can I do this?

thanks

I run Firefox 115.0.3 on Windows 10, desktop. The main menu in Firefox has a "recent bookmark" listed and I would like to remove it from the menu. I thought it would be a simple matter of going into bookmark menu settings or the settings from the main menu, but it is not. When I was unable to resolve it, I did an internet search and was unable to find a straight forward answer. As one fix suggested, I tried turning off "history" to no avail. I've attached an image which shows "recent bookmarks" in the main menu of Firefox browser. I don't feel it is necessary to have recent bookmarks in the main menu when it is easily access from the bookmark icon. Perhaps I've overlooked an option in settings. Can someone please help resolve the issue.