How do I contact Firefox support directly?

I have been told by my bank that firefox wants their customers who are having a problem with the website when using firefox to contact firefox directly. How do I do that… (閱讀更多)

I have been told by my bank that firefox wants their customers who are having a problem with the website when using firefox to contact firefox directly. How do I do that? I have wasted way too much time trying to find that contact information. Any help would be greatly appreciated.

windspring12 於 4 個月前 詢問

greg.lenda95 最近回覆於 1 個月前

New Tabs don't open sites

As of last week, FF works for a few minutes on startup, but then when you open a new tab and try to go to a site you just get the dancing period, nothing opens. Already o… (閱讀更多)

As of last week, FF works for a few minutes on startup, but then when you open a new tab and try to go to a site you just get the dancing period, nothing opens. Already open tabs with sites generally still work, but sometimes crash the tabs after a bit. We've tried starting without extensions, uninstalling and reinstalling FF, changing the profile, logging in the PC (Win 10, up to date) with a different login, running SFC and DISM on the PC, and just about everything else.

Opening the FF console shows this message when the tab just rocks the period:

WindowsJumpLists: Failed to fetch favicon for https://online.adp.com/signin/v1/?APPID=WFNPortal&productId=80e309c3-7085-bae1-e053-3505430b5495&returnURL=https://workforcenow.adp.com/&callingAppId=WFN&TARGET=-SM-https://workforcenow.adp.com/theme/admin.html NS_ERROR_FAILURE: WindowsJumpLists.sys.mjs:257:29

Edge works perfectly (and unfortunately, I'm having to use Edge to enter this ticket.). Other applications don't have any issues. I'm not having this issue on 2 other similar PCs I have that run FF, only this one.

Any ideas of what might be the issue with FF on this PC? Thanks, Alex

unkiealex 於 1 個月前 詢問

jscher2000 - Support Volunteer 最近回覆於 1 個月前

URL bottom left corner of firefox on youtube.com: inquiring about how much longer it will be until the bug is fixed

hey all. i'm inquiring about how much longer it will be until the URL bottom left corner of firefox on youtube.com bug i reported here is fixed: https://github.com/webcom… (閱讀更多)

hey all. i'm inquiring about how much longer it will be until the URL bottom left corner of firefox on youtube.com bug i reported here is fixed: https://github.com/webcompat/web-bugs/issues/135606 . asking here because i asked on the issue page (the link) and nobody responded :(. thanks so much!

astrovink 於 5 個月前 詢問

Ed 最近回覆於 5 個月前

google calendar no longer sending email reminders

A while back I noticed that my google calendar no longer sends reminders to my gmail (or rather, I suspect, gmail does not receive them). Yesterday I missed an important … (閱讀更多)

A while back I noticed that my google calendar no longer sends reminders to my gmail (or rather, I suspect, gmail does not receive them). Yesterday I missed an important meeting because of this, so I want to get to the bottom of it. I verified that the reminders are properly set in my calendar, so I have to assume that they are going out. The pop-up windows do pop, so I assume that it is not on the calendar side. I also noted that calendar.google.com and gmail.google.com have the proper permissions to send pop-ups and notifications to gmail, which indicates to me that this end of the equation is working. (Don't know how to isolate the error further, though.) It seems that the Firefox settings need to be changed somehow. Any ideas?

Thank you!

Gus Gassmann 於 4 天前 詢問

jonzn4SUSE 最近回覆於 2 天前

norton https scanning

Hello everyone, I’m reaching out because I have some concerns regarding Norton’s HTTPS scanning feature. Recently, I noticed that Norton scans HTTPS traffic, and I’m uns… (閱讀更多)

Hello everyone,

I’m reaching out because I have some concerns regarding Norton’s HTTPS scanning feature. Recently, I noticed that Norton scans HTTPS traffic, and I’m unsure about how this impacts my privacy and security. While I understand the feature is meant to detect threats, I’m particularly worried because it involves decrypting sensitive information. This raises concerns about whether my personal data, such as login credentials or payment details, could be exposed during the scanning process. Has anyone else experienced issues or found this feature problematic? I'd love to hear about your experiences and whether there are any steps I can take to ensure my online security without risking privacy.


I also have found a names of site that were blocked in the report generated from Norton

someting to read ---> https://zakird.com/papers/https_interception.pdf

Thanks in advance!

hornet.ledges958 於 1 週前 詢問

James 最近回覆於 1 週前

Firefox Root Certificate Expiration: Questions & Tips for Updating

Important update! On March 14, 2025, a critical root certificate in Firefox will expire. If you’re still using an older version (before Firefox 128 or ESR 115.13+), it’s … (閱讀更多)

Important update! On March 14, 2025, a critical root certificate in Firefox will expire. If you’re still using an older version (before Firefox 128 or ESR 115.13+), it’s crucial to update to Firefox 128 or newer to avoid issues with add-ons, DRM-protected content, and other features.

For full details, check out Update Firefox to prevent add-ons issues from root certificate expiration.

If you have questions about the update or need help with the process, this is the place to ask! Whether you’re just starting or you’ve already updated and want to share your experience, we’d love to hear from you.

Let’s come together, share tips, and ensure we’re all prepared. Drop your questions or insights below!

Lucas Siebert 於 2 個月前 詢問

vtay 最近回覆於 1 個月前

Mozilla 129.02

After updating with Mozilla 129.02 yesterday my platform freezes completely after about 30 secs. I cannot even get the Task manager to work. I have to switch it off at t… (閱讀更多)

After updating with Mozilla 129.02 yesterday my platform freezes completely after about 30 secs. I cannot even get the Task manager to work. I have to switch it off at the mains and hope the switch back on is not too harmful. ( 'Update' is fast becoming one of the most scariest words in the English language)

robertred 於 3 個月前 詢問

TechHorse 最近回覆於 3 個月前

Firefox is not Downloading fonts for websites

Certain websites I visit will fail to display custom fonts, unless I clear cookies, where it works fine until I refresh the page, either by signing back in, or reloading.… (閱讀更多)

Certain websites I visit will fail to display custom fonts, unless I clear cookies, where it works fine until I refresh the page, either by signing back in, or reloading. the screenshots I have are of https://developer.android.com/studio/install this is one of the sites that gives me the issue. I have tried disabling all of my extensions, and it still doesn't fix the issue. Any help would be appreciated.

andrewkropf401 於 1 個月前 詢問

cor-el 最近回覆於 1 個月前

Sponsored shortcut for @Google despite sponsored shortcuts being disabled

I have disabled sponsored shortcuts in Firefox settings, and did this when I first set up my browser. Today when launching my browser the first link in my shortcuts was … (閱讀更多)

I have disabled sponsored shortcuts in Firefox settings, and did this when I first set up my browser.

Today when launching my browser the first link in my shortcuts was to @Google which I specifically do not use. I do not use google search. I do not want google search. I do not want cookies or content from google.

Why was this sponsored shortcut pushed to my browser after I disabled sponsored shortcuts?

109238763191 於 3 個月前 詢問

cor-el 最近回覆於 3 個月前

Bookmark-Bar not shown in fullscreen mode with newer firefox version

Hi all I like to show the bookmark toolbar in fullscreen mode. I have enabled "show always" but it does not show in fullscreen mode. On old firefox versions i could creat… (閱讀更多)

Hi all I like to show the bookmark toolbar in fullscreen mode. I have enabled "show always" but it does not show in fullscreen mode. On old firefox versions i could create a userChrome.css file and then it worked. But it looks like this is not possible with never (130.0.1 ATM) versions. May be the code has changed? This was my "old" css code wich is still working with firefox-esr: /*

  Override hiding of Bookmarks Toolbar in F11 full screen
  when you roll down the tabs/main toolbar 
  • /
  1. navigator-toolbox[inFullscreen="true"] #PersonalToolbar {
 visibility: unset !important;

}

Hint: toolkit.legacyUserProfileCustomizations.stylesheets is set to true.

Maybe someone has a solution how to show bookmars in fullscreen.

originalraven 於 2 個月前 詢問

ThePillenwerfer 最近回覆於 2 個月前

This video file cannot be played.(Error Code: 102630)

This video file cannot be played.(Error Code: 102630). - This is the error i get when i try to play this movie . Context : - I upgraded to the latest version of f… (閱讀更多)

This video file cannot be played.(Error Code: 102630). - This is the error i get when i try to play this movie .

Context : - I upgraded to the latest version of firefox and i also connected my dns to nextdns recently. - I use arch linux and firefox on linux. - Previously all the videos on the site were playing nicely but now it has started showing this error. - I have tried many solutions such as :- 1. Clearing cookies, cache,etc and refreshing firefox . 2. Installing media codecs onto my pc using console. 3. Deactivating the dns and disabling hardware acceleration. 4. Restarting my pc but nothing works.

I was wondering if someone has a solution to this.

Flatroll 於 2 個月前 詢問

NoahSUMO 最近回覆於 2 個月前

Firefox is being blocked by some websites

Firefox is blocked by some websites, saying it is a bot, have you had this happen? You have been blocked. Why? Something about the behaviour of the browser has caught o… (閱讀更多)

Firefox is blocked by some websites, saying it is a bot, have you had this happen?


You have been blocked. Why? Something about the behaviour of the browser has caught our attention.

There are various possible explanations for this:

   You are browsing and clicking at a speed much faster than expected of a human being.
   Something is preventing JavaScript from working on your computer.
   There is a robot on the same network (IP XXX.XX.X.XXX) as you.

Having problems accessing the site? ID: 94831524-4e90-ef07-e13c-4a98e17bf644

guy36 於 1 個月前 詢問

rij 最近回覆於 1 個月前

audio no firefox

gente, o que aconteceu com o firefox (normal, beta e nightly) que não funciona mais áudio. já tentei de tudo para reconfigurar, baseado em tutoriais na web, porém não se … (閱讀更多)

gente, o que aconteceu com o firefox (normal, beta e nightly) que não funciona mais áudio. já tentei de tudo para reconfigurar, baseado em tutoriais na web, porém não se consegue mais ouvir áudio nos firefox.

nelioj 於 5 個月前 詢問

jonzn4SUSE 最近回覆於 5 個月前

Restore Lost Tabs

When I logged onto Firefox this morning it asked me to update which I did. When I got onto Firefox all my tabs were gone. Please tell me if I did something to cause this … (閱讀更多)

When I logged onto Firefox this morning it asked me to update which I did. When I got onto Firefox all my tabs were gone. Please tell me if I did something to cause this and how to keep this from happening again. I do have it set up to restore tabs when logged off and starting up again. Also please tell me how to get my tabs back! I tried to follow instructions for this but actually didn't have the things they said to click on. Thanks so much for your help!!

Mary 於 5 個月前 詢問

cor-el 最近回覆於 5 個月前

Firefox not remembering cookie permissions

I'm having problems with a website constantly asking me to accept cookie permissions. It happens on some other sites occasionally, but this particular site is one that I … (閱讀更多)

I'm having problems with a website constantly asking me to accept cookie permissions. It happens on some other sites occasionally, but this particular site is one that I use each day.

When I visit the site I get the cookie permissions box. I click accept all cookies. No matter how many links I click I am presented with the box yet again. It doesn't happen with Chrome, Edge or Brave.

XyZed 於 3 個月前 詢問

Bilal Khan 最近回覆於 2 個月前

parent.lock not closing

I am told that when FireFox closes it is supposed to delete a file called parent.lock in FireFox's Profile Folder. The parent.lock file does not delete when I close FireF… (閱讀更多)

I am told that when FireFox closes it is supposed to delete a file called parent.lock in FireFox's Profile Folder. The parent.lock file does not delete when I close FireFox and consequentially it will not allow me to open a new instance of FireFox. If what I say is in fact true, what can I do to fix it? If what I say isn't the case, what can I do to make FireFox open a new instance of FireFox once I close it.

I sure hope I have explained this so it can be understood. When I close FF and then try to open it again, I get a dialog box saying FF is already open and has to close first. Not sure if those are the exact words but I was told that the parent.lock was to be deleted and that isn't happening. What can I do? Thanks.

hlewton 於 3 週前 詢問

jscher2000 - Support Volunteer 最近回覆於 2 週前