Firefox 技術支援討論區

Your instructions under "help" say to click on "Firefox" and click on "preferences". When I click on Firefox the menu does NOT have "Preferences" in it. What's up with that?? And how do I clear the cache and cookies?

I'm trying to give permission to a website to use my microphone, but if I copy in the web address, the "Allow" button doesn't appear & so when I hit "save changes" nothing happens.

i use New Tab Override, reinstalled my software, firefox, and lost the button to get a new tab that goes on the address bar. its no longer in customize. ive removed the addon and put it back on, started in troubleshoot mode, disabled all other addons, and it never showed back up

can someone help, the guy who made it wont help

Constantly seeing websites loading with these unusual fonts. I deactivated the setting which allows websites to render their own fonts and have disabled seversl add ons with no resolution. I am on Mac OS 14.2

Hello all,

I'd like to now if it's possible to roll out a version of Firefox with password manager disable. While still be able to have the account option enable so Bookmarks and History can be synced.

As my work place has disable Firefox account sync saying they cannot disable Firefox password manger.

If someone could please if this is possible is so can you share how this would be done.

Thanks, Nathan.

Hello, I recently used my MacBook Air to connect with a projector for a classroom presentation. The presentation was using Google Slides. I adjusted the settings to optimize the presentation--setting the navigation and bookmarks bars to hide when in full screen.

I normally use my Firefox browser in full screen mode, but have the navigation bar and tool bar visible.

I cannot figure out how to undo what I did so that my navigation bar and toolbar are visible again when I am in full screen mode. Indeed, when I move the pointer to the top of the screen to make the navigation bar and toolbar visible, I cannot move the pointer back to the navigation bar or toolbar without it disappearing again. Essentially, I need to undo full screen mode.

Thanks, jch

For some reason my Firefox on my Mac and Windows computer won't sync even though I am using the same account. I would like my Mac to look the same as my Windows computer. I have tried logging in and logging out on both, all the basic fixes but nothing has helped.

Thanks.

- Alyssa

I am not able to navigate websites per the ADA Accessibility requirements using my FireFox browser. I have tested the same websites in Chrome and the TAB key is working correctly, but in my instance of Firefox it does not. I have a colleague who tested the same website in their Firefox browser and they are not experiencing a problem navigating the website using their keyboard TAB key.

I am on a Mac with most recent FF installed. Colleague was on a PC and tested in FF.

How can I get FF to work correctly on my Mac?

On mac I have been getting constant firefox crashes when in gmail after a minute or on other work sites. I have tried it in toubleshoot mode as well and it worked fine a little longer but still crashed. Crash IDs in attached image.

open tabs crash every few minutes. Very frustrating. This behavior just recently started. I restarted Firefox: no change. I put it in troubleshoot mode: no change. Any suggestions?

Hi y'all! I've been trying to get netflix to play recently, and I keep getting the error code F7351. I tried looking it up, and didn't get anything, and also tried to dis- and re- enable DRM content, and that didn't work. Does anyone know what to do? Thanks for any help!!

In Google Forms, I expect a dropdown here to pick the date.

https://share.greenarrowemail.com/9ml919ZF

Any idea what is going on here?

Thanks,

Jeff

I have macbook. When I open a puzzle e.g. sudoku, the puzzle costantly jiggles about (which I have video of). When same puzzle is opened in PC, ipad or Safari this doesn't happen. Why?

Using Nord Pass extension on Mozilla fine until today, when clicking on the green icon for stored username and password, this appears - "sudden error message : can't handle ITEM/URL_SEARCH type message"