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Changing Search Engine

I keep changing my browser default search engine to "Google" and it works initially. But when I close Firefox and reopen the program it defaults back to "Browser Default.… (閱讀更多)

I keep changing my browser default search engine to "Google" and it works initially. But when I close Firefox and reopen the program it defaults back to "Browser Default." How do I make the change stick?

joseph.c.sparks 於 1 年前 詢問

FredMcD 最近回覆 於 12 個月前

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Sorry, the video player failed to load.(Error Code: 101104)

Firefox browser fails EVERY TIME ON ALL SITES to load the video player: Need a fix for this Quoting Error Msg = "Sorry, the video player failed to load.(Error Code: 10110… (閱讀更多)

Firefox browser fails EVERY TIME ON ALL SITES to load the video player: Need a fix for this

Quoting Error Msg = "Sorry, the video player failed to load.(Error Code: 101104)"

Funny WHY YOU ALL DON'T WORK BUT... Safari works just fine every time

And Firefox DOES NOT, NOT EVEN 1 TIME

vincelasch47 於 9 個月前 詢問

cor-el 最近回覆 於 9 個月前

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Cookie selection problem

If I, for example use Google as search engine, it always requires me to accept cookies. Then if I have accepted the cookies and go to one of the found pages, read it and … (閱讀更多)

If I, for example use Google as search engine, it always requires me to accept cookies. Then if I have accepted the cookies and go to one of the found pages, read it and go back to the search, Firefox tries to load the same popup window again, but fails. When I open a new tab and reenter the search phrase, the same window for accepting cookies appears. I think this problems have appeared after the latest update to version 82.0.3; not sure if I have changes some preference. My compter is an old MacBookPro with OS 10.13.6. In previous versions, I have been asked now and then to accept google's privacy rules. The similar problems appears for other sites, for example sanoma.com, where I have chosen to accept only the necessary cookies, not third party, analytics, etc. When I open a link and go back, the same question appears again, but for these sites it does not hang up, as in the google case. I mostly use private browsing window, and have better privacy and similar extensions activated.

lussej 於 1 年前 詢問

Scribe 最近回覆 於 1 年前

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Open PDF not download

Firefox is downloading all PDFs that I open rather than opening them and then downloading/saving only the ones I need to save. I've adjusted my settings to "open with Ado… (閱讀更多)

Firefox is downloading all PDFs that I open rather than opening them and then downloading/saving only the ones I need to save. I've adjusted my settings to "open with Adobe Acrobat DC" and don't see any further settings. I'm on a MacBookPro. TIA!!

echazdon 於 1 年前 詢問

jscher2000 - Support Volunteer 最近回覆 於 1 年前

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"The Media Could Not Be Played

For the last week or so, I've been having an issue with media not playing properly on websites. Specifically, when I read webpages which have embedded Twitter images or … (閱讀更多)

For the last week or so, I've been having an issue with media not playing properly on websites. Specifically, when I read webpages which have embedded Twitter images or videos, I see the message "The Media Could Not Be Played" where a screenshot of the media used to appear. There is a blue "Reload" button, and when I click it, I can briefly see the screenshot for a split second before "The Media Could Not Be Played" re-appears.

With YouTube videos, they fail to play and I get the message "An error occurred. Please try again later". This happens with both embedded videos on webpages, and directly on the YouTube website itself.

All of this media works properly when I open the same pages in another browser like Chrome. I would prefer not to switch browsers. Is there a way to fix this error?

box37 於 1 年前 詢問

FredMcD 最近回覆 於 1 年前

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I got an error code 'Termination Reason: Namespace CODESIGNING, Code 0x1'

Hello, So This early morning, after a few hours of use. these things happened: 1. i couldnt close a tab while im in that tab at the same time, i have to be at another t… (閱讀更多)

Hello,

So This early morning, after a few hours of use. these things happened: 

1. i couldnt close a tab while im in that tab at the same time, i have to be at another tab while right clicking the tab i cant to open. this happened only on non-private window (it works on private window i had). i restarted fire fox. done fixed. 2. then a few minutes after i shut down my laptop. i coulndnt open it, getting error code: error Code: 0x00000000 i deleted and reinstalled firefox and here i am.

I'm wondering if anyone can explain what happened, why and how i could prevent for the future.


Thank you.

pizzaslice 於 10 個月前 詢問

cor-el 最近回覆 於 10 個月前

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saving passwords

Everytime I put in a password Firefox asks me if I want to save it. It never saves it. The next time I return to that website I put the password in and it asks me if I wa… (閱讀更多)

Everytime I put in a password Firefox asks me if I want to save it. It never saves it. The next time I return to that website I put the password in and it asks me if I want to save it again. Why does it keep asking me to save the password if it never saves it?

nickvatterott 於 1 年前 詢問

Wesley Branton 最近回覆 於 1 年前

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Can't log into Facebook account

Hello! I had an issue with having to rebuild my computer, but since I have I am unable to login to Facebook with Firefox browser 84.0 (64nit) for Mac. I can see the Faceb… (閱讀更多)

Hello!

I had an issue with having to rebuild my computer, but since I have I am unable to login to Facebook with Firefox browser 84.0 (64nit) for Mac. I can see the Facebook login page and I can enter the username and password, but when I press login, nothing happens. I am able to login via other browsers, just not Firefox. Any solution please? Thanks!

luciano11 於 1 年前 詢問

FredMcD 最近回覆 於 1 年前

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Third Party Session Cookies

Hello, I am a college professor at University of New Haven, which uses the Canvas online learning system. Within Canvas, we have access to the Kaltura media content syste… (閱讀更多)

Hello,

I am a college professor at University of New Haven, which uses the Canvas online learning system. Within Canvas, we have access to the Kaltura media content system where we can create, upload, and share videos with our students through the Canvas application.

This has worked fine until recently. Now, whenever I try to access my Kaltura media through Canvas, I get the following error message:

"It seems your browser is blocking 3rd party session cookies which are required for the Kaltura application. To resolve this issue, please update your settings to allow 3rd party cookies." (see attached photo for reference)

I assume there was a routine Firefox update sometime recently that imposed stricter restriction on third-party cookies. But I have followed all the instructions here (https://support.mozilla.org/en-US/kb/third-party-cookies-firefox-tracking-protection?redirectslug=disable-third-party-cookies&redirectlocale=en-US), and I am still unable to access Kaltura through Canvas (I get the same error message).

FYI - I am able to access Kaltura through Canvas on Chrome, so I know this is a Firefox-specific issue. But I hate Chrome and want to keep using Firefox!

Is this something you can help me with?

Let me know - thanks!

Adam Caress

adam.caress 於 7 個月前 詢問

jscher2000 - Support Volunteer 最近回覆 於 7 個月前

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Office 365 cookie issue

I have configured FF to block all cookies under "Browser Privacy" the custom setting allows "Choose which trackers and scripts to block. and I selected "all cookies". Kno… (閱讀更多)

I have configured FF to block all cookies under "Browser Privacy" the custom setting allows "Choose which trackers and scripts to block. and I selected "all cookies". Knowing that all cookies will be blocked I logged into office 365 and allowed manually cookies through "view page info" I then selected "set cookies" to allow expecting full access to office 365 mail, but this did not occur. What happened is I logged into office 365 and could see the icons and my login name but could not read the mail.

Office 365 gave the message "we couldn't sign you in please try again" yet I could see my log in name and the office 365 icons for mail, calendar etc.. just not the actual data. If I allow cookies in Browser privacy (which i take it allows cookies always) it woks.

I bring this up because it seems like something is missing in cookies that is not represented in FF.What is the difference between browser privacy cookies and allowing it through view page permissions? Can anyone offer an explanation?

Mace2 於 1 年前 詢問

jonzn4SUSE 最近回覆 於 1 年前

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Can't close tabs on macOS Big Sur

New install of macOS Big Sur and latest Firefox for Mac. There is a bug that is preventing tabs after the second tab from being able to close. It doesn't seem to matter i… (閱讀更多)

New install of macOS Big Sur and latest Firefox for Mac. There is a bug that is preventing tabs after the second tab from being able to close. It doesn't seem to matter if those tabs are in focus or not.

chris290 於 1 年前 詢問

cor-el 最近回覆 於 1 年前

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How to restore tabs?

How do I restore my browser tabs after updating Firefox? I'm usually able to restore tabs by clicking on the menu button and selecting "Restore Previous Session", but th… (閱讀更多)

How do I restore my browser tabs after updating Firefox? I'm usually able to restore tabs by clicking on the menu button and selecting "Restore Previous Session", but that doesn't seem to work anymore. Is there an alternate way to restore previous session?

eyc8 於 1 年前 詢問

jscher2000 - Support Volunteer 最近回覆 於 1 年前

REFRESH FIREFOX

1. Firefox for MacOS prompted me to "REFRESH" 2. After "REFRESH" Firefox is missing all my previous data (bookmarks, history, passwords etc). 3. "Old Firefox Data" folder… (閱讀更多)

1. Firefox for MacOS prompted me to "REFRESH" 2. After "REFRESH" Firefox is missing all my previous data (bookmarks, history, passwords etc). 3. "Old Firefox Data" folder is on the desktop 4. I have followed archived support help steps for this issue but did not restore previous Firefox profile. 5. Archived help solution says to ask the question again.

brodricj 於 5 個月前 詢問

jscher2000 - Support Volunteer 最近回覆 於 5 個月前

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Increase text size of bookmarks font

Is there a way to increase the size of the font of bookmarks? They are so small and hard to read. It seems like there used to be an extension that did this but it no long… (閱讀更多)

Is there a way to increase the size of the font of bookmarks? They are so small and hard to read. It seems like there used to be an extension that did this but it no longer works. Thanks!

ivelasq 於 1 年前 詢問

jscher2000 - Support Volunteer 最近回覆 於 1 年前

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Open PDF not download

I've changed my settings to open PDFs in a browser window rather than download and open them in adobe but I'm still not able to to so. I keep having to switch to Chrome t… (閱讀更多)

I've changed my settings to open PDFs in a browser window rather than download and open them in adobe but I'm still not able to to so. I keep having to switch to Chrome to view a PDF and it's seriously annoying. Can anyone help

Thanks!

echazdon 於 1 年前 詢問

cor-el 最近回覆 於 1 年前