• 封存

I want to change the language of the browser to English

I tried to change the language but the browser itself keeps being German, I can only set my preferred languages to English but that doensn't change anything, neither does… (閱讀更多)

I tried to change the language but the browser itself keeps being German, I can only set my preferred languages to English but that doensn't change anything, neither does re-downloading Firefox nor re-downloading Firefox in English - the browser is always in German and that's annoying because then, pages like airbnb are in german too. Everything else on my mac is in English.

chrumm 於 4 年前 詢問

FredMcD 最近回覆 於 4 年前

  • 封存

couldn't load xpcom

I have reinstalled FF a number of times after deleting Mozilla Firefox folder from Program Files Folder. After running the setup 74.0.exe file, FF loads and I use it repe… (閱讀更多)

I have reinstalled FF a number of times after deleting Mozilla Firefox folder from Program Files Folder. After running the setup 74.0.exe file, FF loads and I use it repeatedly during the day. Next day the same problem occurs "couldnt load XPCOM". I did add Mozilla Firefox to my Malwarebytes Allow list, but no effect on the problem. Any help is appreciated. Richard rrbryant@mst.edu

Richard1111 於 1 年前 詢問

FredMcD 最近回覆 於 1 年前

  • 封存

firefox.exe - Bad Image C:\WINDOWS\SYSTEM32\dbghelp.dll is either not designed to run on Windows or it contains an error.

This error message has been coming up on my computer since the windows upgrade 2 nights ago. I really prefer Firefox as my Explorer. I have uninstalled and reinstalled, s… (閱讀更多)

This error message has been coming up on my computer since the windows upgrade 2 nights ago. I really prefer Firefox as my Explorer. I have uninstalled and reinstalled, shut down and restarted and still get this error. Even after the reinstall. Please help. I really want you back on my computer.

firefox.exe - Bad Image C:\WINDOWS\SYSTEM32\dbghelp.dll is either not designed to run on Windows or it contains an error. Try installing the program again using the original installation media or contact your system administrator or the software vendor for support. Error status 0xc0000020.

Micmac304 於 3 年前 詢問

FredMcD 最近回覆 於 3 年前

  • 封存

Firefox suddenly will not start

During class today, Firefox unexpectedly crashed on my Windows 10 PC after downloading a pdf file from my History teacher. Now, when I try to open Firefox, a transparent … (閱讀更多)

During class today, Firefox unexpectedly crashed on my Windows 10 PC after downloading a pdf file from my History teacher. Now, when I try to open Firefox, a transparent box quickly appears before disappearing again, not opening Firefox. I have yet to find a solution that has worked.

micjdig2 於 8 個月前 詢問

FredMcD 最近回覆 於 8 個月前

  • 封存

Need to uninstall totally and forever Firefox due to serious pc issues since the last update

firefox latest update has destroyed my laptop performance, have had to boot from windows recovery and no window fix repairs the damage. anyone any ideas what I can do to … (閱讀更多)

firefox latest update has destroyed my laptop performance, have had to boot from windows recovery and no window fix repairs the damage. anyone any ideas what I can do to resolve the issues? I have tried system restore but that does not work either

neilbowls 於 1 年前 詢問

RobertJ 最近回覆 於 1 年前

  • 封存

I "upgraded" to Catalina from High Sierra and Firefox now crashes and won't reopen because it says I already have another copy open when there is not other copy

Catalina (10.15.3) and Firefox (73.0.1) aren't working together. As soon as I stop actively using Firefox it crashes. If I try to reopen it, I get a message that I can… (閱讀更多)

Catalina (10.15.3) and Firefox (73.0.1) aren't working together. As soon as I stop actively using Firefox it crashes. If I try to reopen it, I get a message that I can't reopen it because there is a copy in use already. If I try to force quit Firefox it is not in the force quit menu. If I look in Activity Monitor Firefox is not present there either. Thank you.

BLNK 於 1 年前 詢問

Roland Tanglao 最近回覆 於 1 年前

  • 封存

http://aihdownload.adobe.com/bin/live/install_flashplayer16x32_mssd_aaa_aih, I click run, appears to load but I only get the dialogue box which is blacked out.

http://aihdownload.adobe.com/bin/live/install_flashplayer16x32_mssd_aaa_aih.exe on trying to install this flash player it appears to start but I only get the black box, t… (閱讀更多)

http://aihdownload.adobe.com/bin/live/install_flashplayer16x32_mssd_aaa_aih.exe on trying to install this flash player it appears to start but I only get the black box, this just sits there, I can't close it, I have to go to task manager to close the program. this happens on internet explorer & firefox, I'm using Windows 7 professional.

bridgeoverriver 於 6 年前 詢問

FredMcD 最近回覆 於 6 年前

  • 封存

firefox won't launch in Windows 7 after update

Since the last update to Firefox 65, it won't launch on my Windows 7 64 bit. It shows in the running process. I've gone through all the forums and helps. I've checked com… (閱讀更多)

Since the last update to Firefox 65, it won't launch on my Windows 7 64 bit. It shows in the running process. I've gone through all the forums and helps. I've checked compatibility, cleared out my allowable programs and re-entered, checked my Windows defender, plus everything else I could find. It would not open in safe mode although I tried something once (no idea what) and it did open briefly to save my bookmarks but then I couldn't get out or back in. I'm at a loss what to do at this point and I really like Firefox. I'm not savvy with computers but I know some and can follow directions. Firefox worked fine until the update and nothing has changed on my computer since that point except downloading Chrome to have a browser.

Suiterain 於 2 年前 詢問

FredMcD 最近回覆 於 2 年前

  • 封存

installation errors

Hello, My Firefox was always crashing so when I tried to uninstall I would get an error message (don't have it now). My 15-year old went into CCLeaner and deleated all t… (閱讀更多)

Hello, My Firefox was always crashing so when I tried to uninstall I would get an error message (don't have it now). My 15-year old went into CCLeaner and deleated all the registry files, programs and folders to do a new install. Now when I try to re-install using the latest download I get the following two errors:

WerFault.exe - Application Error: The application was unable to start correctly (0x000279). Click OK to close the application.

Firefox Installer.exe - Application Error: The exception unknown software exception (0x06d007e) occurred in the application at location 0x000000076F4B832.

How do I fix this so I can go back to FF and off IE?

Dovell 於 3 年前 詢問

FredMcD 最近回覆 於 3 年前

  • 封存

Firefox crashes on load, inc safe mode

52.3.0esr or newer builds will not open on Windows 2012r2 with terminal services and citrix xenapp if I delete the user profiles.ini file it will run, but only once. no c… (閱讀更多)

52.3.0esr or newer builds will not open on Windows 2012r2 with terminal services and citrix xenapp

if I delete the user profiles.ini file it will run, but only once. no crash files are created, but window event logs are.

45.9.0esr works with no issues.


Windows cannot access the file for one of the following reasons: there is a problem with the network connection, the disk that the file is stored on, or the storage drivers installed on this computer; or the disk is missing. Windows closed the program Firefox because of this error.

Program: Firefox File:

The error value is listed in the Additional Data section. User Action 1. Open the file again. This situation might be a temporary problem that corrects itself when the program runs again. 2. If the file still cannot be accessed and - It is on the network, your network administrator should verify that there is not a problem with the network and that the server can be contacted. - It is on a removable disk, for example, a floppy disk or CD-ROM, verify that the disk is fully inserted into the computer. 3. Check and repair the file system by running CHKDSK. To run CHKDSK, click Start, click Run, type CMD, and then click OK. At the command prompt, type CHKDSK /F, and then press ENTER. 4. If the problem persists, restore the file from a backup copy. 5. Determine whether other files on the same disk can be opened. If not, the disk might be damaged. If it is a hard disk, contact your administrator or computer hardware vendor for further assistance.

Additional Data Error value: 7EADC420 Disk type: 0


Faulting application name: firefox.exe, version: 52.3.0.6423, time stamp: 0x5982282e Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000 Exception code: 0xc000001d Fault offset: 0x00007ff908860019 Faulting process id: 0xc48 Faulting application start time: 0x01d336cf1689d484 Faulting application path: C:\Program Files\Mozilla Firefox\firefox.exe Faulting module path: unknown Report Id: 54424d18-a2c2-11e7-811f-00155d0b0b0e Faulting package full name: Faulting package-relative application ID:

netint53 於 3 年前 詢問

FredMcD 最近回覆 於 3 年前

  • 封存

Does Firefox bundle Add-ons (like Bitdefender Wallet) to updates?

When I opened my browser today I had a pop up saying that Bitdefender Wallet was added (screen shot attached). I didn't ask for this to be done and was wondering how it … (閱讀更多)

When I opened my browser today I had a pop up saying that Bitdefender Wallet was added (screen shot attached). I didn't ask for this to be done and was wondering how it happened? Anyway to contact Firefox to ask this question as I can't find a number online?

Any help is greatly appreciated!

mdayco 於 4 年前 詢問

Happy112 最近回覆 於 4 年前

  • 封存

Firefox crashing my Mac every time I open it.

Hi ---- Wondering if anyone can help with this. Every time I open Firefox (my default browser), I get a spinning wheel, the browser doesn't load and my whole system crash… (閱讀更多)

Hi ---- Wondering if anyone can help with this. Every time I open Firefox (my default browser), I get a spinning wheel, the browser doesn't load and my whole system crashes.

I have tried reinstalling Firefox - same problem occurs. Anyone got any tips? I'm running a mac on El Capitan and have been for a while with no browser problems.

doregon 於 1 年前 詢問

FredMcD 最近回覆 於 1 年前

  • 封存

Can't open or load any pages, options/settings, about:congif, etc.

I can't get Firefox to load any pages. When I click the menu icon, followed by the "options" button, it doesn't load. Below are the steps that I've attempted: firefox.exe… (閱讀更多)

I can't get Firefox to load any pages. When I click the menu icon, followed by the "options" button, it doesn't load. Below are the steps that I've attempted:

firefox.exe -p in "run", deleted profile, created new. "netsh winsock reset" in command prompt" "about:config" not doing or loading anything. reinstalled firefox restarted computer checked security program settings Firefox in Safe Mode

I'm not sure what else to try. What I listed above is what I was able find based off of Google search and Youtube videos. Please help.

dtomato218 於 2 年前 詢問

FredMcD 最近回覆 於 1 年前

  • 封存

I recently installed MacOS High Sierra, and now Firefox does not work properly. I downloaded 60.0.1 Quantum, my bookmarks don't work properly & no sound on youT

I have used Mozilla/Firefox from the very beginning on all my Macs. I was forced to upgrade my MacOS from El Captain (using v59 Firefox) to High Sierra in order to use T… (閱讀更多)

I have used Mozilla/Firefox from the very beginning on all my Macs. I was forced to upgrade my MacOS from El Captain (using v59 Firefox) to High Sierra in order to use TurboTax for 2017 tax year. I then started receiving error messages in both Firefox and Google, and my long list of saved bookmarks in Firefox would not launch as normal. I searched the web and got advice to upgrade to Firefox 60.0.1 Quantum when using High Sierra. Nothing has changed, I still get errors.....not always, but errors here and there when launch Firefox. I NOW have NO sound when I click on youtube movies.....what gives? I would like to keep using Firefox and not take the advice of most to switch to Chrome, or Safari. Can you please let me know what can I do to remedy my problems?

flashgordonvtx 於 3 年前 詢問

FredMcD 最近回覆 於 3 年前

firefox upgrade

I mistakenly deleted my firefox browser, I am running Mac OS 10.7.5 with a SSD on a Mac Pro desktop. I have been unable to download a new firefox browser because of the O… (閱讀更多)

I mistakenly deleted my firefox browser, I am running Mac OS 10.7.5 with a SSD on a Mac Pro desktop. I have been unable to download a new firefox browser because of the OS and hardware limitations. I sorely miss firefox. Is there any way to get an older version of firefox which will run on my computer? adnicastri@aol.com

adnicastri 於 5 個月前 詢問

cor-el 最近回覆 於 5 個月前

  • 封存

Firefox no longer runs or works on my desktop PC computer

How do I completely remove all traces of Firefox from my windows 10 OS? Note: This is why, After windows ask me to run your application or program or software, and I clic… (閱讀更多)

How do I completely remove all traces of Firefox from my windows 10 OS? Note: This is why, After windows ask me to run your application or program or software, and I click the yes button after I had done that it doesn't do anything after that and then it just repeatedly does this, and I had used windows uninstall program and I uninstall Firefox then I had reinstall it and it still did the same exact thing that I had mentioned above "even tried using the Windows Registry Editor too!"

Note for years I had used your browser and hardly had any troubles with or problems with your browser

FS_1949xyz 於 11 個月前 詢問

FredMcD 最近回覆 於 10 個月前

Firefox disappers from Windows

Over the last couple of days we are seeing instances of Firefox just disappearing from Windows 10 and just today from a Windows 7 pc. When I say disappears, the desktop s… (閱讀更多)

Over the last couple of days we are seeing instances of Firefox just disappearing from Windows 10 and just today from a Windows 7 pc. When I say disappears, the desktop shortcut becomes dead, click on it and a prompt to search for firefox.exe comes up. Checking Add / Remove programs shows Firefox to be installed. Checking C:\Program Files\Mozilla Firefox reveals empty folders with the exception of a couple of text files. Trying to reinstall the Firefox app, we are prompted with a message that Firefox.exe can't be found, and there is a button to browse for it. The only solution we have found for this is to copy the C:\Program Files\Mozilla Firefox folder from a working pc, and we just received a call from a user we did this for telling us that it is gone again. Any ideas?

Thanks.....

We have checked for viruses.

Steven 於 3 個月前 詢問

FredMcD 最近回覆 於 3 個月前