Firefox 技術支援討論區

How do we disable "Thank you for loving Firefox" tab that keeps opening. Have tried several of the tips provided online but does not work. Deleted and re-installed Firefox and it this annoying tab still opens. Please advise how to fully disable or please resolve in next update. Have Firefox on several other computers and this does not open. Thanks!

In Ebay - Print invoices link opens print preview window inside page -> I can view document (invoice) then click print button to open print window -> window opens but the document is blank, just a white page, no text. If I click print, it just prints a blank page. I can download the document as PDF from print preview page and this prints ok but I can't print directly from the ebay page. This only happens in Firefox. Works ok in Edge and Chrome. I have uninstalled Firefox including profiles etc and re-installed, problem still exists. I can print shipping labels via Ebay just not invoices. No issues with printing anything from any other ebay page or other websites.

Win7 x64P , FF110.0 (64-bit) I am trying to change the image for a 'new tab' shortcut so I can recognize it visually , the only option I see is to select a URL for the image. (local image would be handy)

I uploaded image to drive.google & shared, inserted the link & save. But is shows just blank.
It shared it properly & tested when logout.

but its a share link & not really an image link.

https://drive.google.com/file/d/1oSFN1-mUW1_bt229I_1zgAEtcw31LLvF/view?usp=sharing

I have read https://support.mozilla.org/en-US/kb/customize-items-on-firefox-new-tab-page?redirectslug=customize-shortcuts-your-new-tab-page&redirectlocale=en-US#w_add-a-shortcut

system was working yesterday,..i can pull up my e-mail on yahoo...can read it but now won't let me delete it..went and used microsoft edge per yahoo staff signed into my yahoo account and mail worked fine...it's something on firefox browser...anyone else having problems ???

I am having trouble with my browser relating B of A online account.**I have had the BofA tech staff determine with me that the issue is with my Firefox browser.**When I log in to my BofA bank account, I then click on the make a payment button so I can pay online.**At that point when I click on the make a payment button my entire monitor screen goes white.**Sooooo frustrating.**We've updated my firefox software, we've cleared my cache history, we've also determined that if I use another browser like GoogleChrome that i now can make a payment online on the BofA website.*However, I only use Firefox and with all of the tech support I've received, they've assured me it is a Firefox browser issue and not a BofA online banking issue.*Also, I have another credit card with capital one.*When I go to that web page via firefox browber I can make a payment simple and as easy as always.*But no matter what I do, I cannot use Firefox to do my online banking with BofA.*For the last few years I've used the BofA online banking system with no issues.*Please help me determine why Firefox is giving me such problems ??**Folks are recommending I drop Firefox all togehter and go with Google chrome.*I'd prefer to stick with Firefox if someone from your tech team can PLEASE help me asap

Hello My shopify website is not loading in Firefox desktop. It loads fine in Chrome and Safari. https://christopherjameskull-shop.com/ I've cleared cache and cookies several times, and deleted and re-installed the app. It does work in Firefox on my iphone. Thank you for any help.

Chris

I have Firefox 113 on a 14" laptop. The toolbar takes up 1/3 of the height of the screen, which I find intolerable and an obstacle in my work. According to my research, there is no way to adjust the height of the toolbar only. I have a vision problem and need to have fonts a certain size. Any reason why I wouldn't go back to Firefox 110? I have 110 on another 14" computer and it looks great.

Secure Connection Failed

An error occurred during a connection to igrmaharashtra.gov.in. SSL received a record that exceeded the maximum permissible length.

Error code: SSL_ERROR_RX_RECORD_TOO_LONG

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

Getting above error even for google .com, and even other secured SSL websites, not able to use mozilla browser at all please help.

I came back to Firefox - which was my preferred browser for many years - because Chrome is a big fat memory hog, and would spend quite a while swapping pages into memory if it had been out of focus for a while. Opinions at the time varied widely, but suggested Firefox was more efficient.

Nope.. Firefox is at least as bad. And worse; it can't maintain a connection to Gmail which forces me to completely restart the browser every day. Mention this to Mozilla support and all you get from the devs is, "I don't experience this (on my high-end dev system) so it can't exist". Yeah, I'm running Firefox in the 2GB left over on my 8GB laptop - how hard can it be to write efficient code.. memory hog or slightly worse memory hog isn't much of a difference to me.

And of course I cant get the extensibility I used to have; and the constant pestering every-single-time the browser gets focus to do an upgrade. Going back to Chrome; though I expect things to get shaken up for the better soon enough (so over this old-skool grind with poorly functional, slow and unreliable software: bring on the AI)

Hello! I ran into one problem - my pages self-reloading. Even if i am on page, i can watch video on YouTube or read more articles - in one time page just self-reloading.

My PC have a 32GB RAM, so i don't think what problems is in my PC or insufficient memory. What the problem could be?

Roboform not working with Firefox version 110.0 on Windows 11. Works on Chrome and Edge. I've always preferred Firefox, but I'm very dependent on Roboform, so I'm migrating to Chrome until Firefox is able to see Roboform.

I've been using the portable version of Firefox for years. Every release up to 110 has worked great. But release 111 and 112 won't start.

(edited title that add 'portable' - c)

scroll bars cover website-widgets (check boxes) (110.0.1 64-Bit)!! e.g., when trying to activate a checkbox at the right edge (Amazon, marking an item to cancel an order) that is not possible because the firefox scrollbar (right side) covers the Amazon checkbox, so it is impossible to mark it, and so the order cannot be cancelled!

This is an unacceptable malfunction!!

(OTOH, on MSEdge, the scrollbar sits to the right of the checkboxes without ever covering them, so it's obvious that this is specific Firefox malfunction!!!)

A site I went to for the first time popped up a message that implied it wanted to INSTALL something in my browser. I sent a message to the site owners asking why their site was trying to install an add-on in my browser with no warning or notice about what it actually was. I was embarrassed to find this was far from true - it just wanted MIDI access permissions. (See included image.)

This popup is badly worded, misleading, and needs to be changed. MIDI access, unless it's been coded extremely wrong, cannot "steal your data", download anything, or force anything involving malware. And it certainly isn't INSTALLING anything, so why does the button say "Continue to Installation"??? The worst it could do would be to play unwanted notes!

The message needs to include SPECIFICS, as well. Which device(s) is the site requesting permission for would be real good to know. Every other browser includes this information when asking to grant permissions.

Please fix this as soon as possible. And fire the person that decided this pop-up was good enough to be in a working release.

The option to restore tabs and windows is no longer working for me. I normally have a dozen tabs I work thru every day. Yesterday when I shutdown Firefox, all those tabs were there. Today when I open Firefox it only had to single Firefox default homepage. Checking under History there is no option to restore previous tabs, and the recently closed tabs was empty.

To test, I opened an IMDB page and pinned it. I then went to Wikipedia. This gave me a pinned and unpinned tab. I shutdown Firefox via the "X" to close the window. When I restarted Firefox there was only the default homepage. Neither IMDB nor Wikipedia showed up under recently closed tabs and no option to restore the previous session was available.

I have operated Firefox this way for several years. I don't know why this behavior is no longer being supported.

I've tried resolving this issue after looking at various solutions here on this site as well as other sites. The message "Your browser is being managed by your organization" shows in my settings, However, when I go to the Policies thread in the registry - whether it's under Local Machine or Local User - there is no policy registry entry for Firefox or Mozilla.

Please advise. This is really annoying.

Thanks in advance.

In the last week when I open LinkedIn in Firefox it hides the contents of the LinkedIn Navigation panel. If I click on the blank panel some of the links are still there but not all of them. I found an article and I cleared my history and exited out of everything. When I signed back in - it worked for that evening. When I logged back in the next day the problem was back. It is a recent issue. How can I fix this please?

I have looked at dozens of support Q and A's and have not been able to figure out how to get links to work how I think they should.

If I click on a link in a tab that opens another site I want that to open a new tab. If I click on a link that goes to a a page on the current website I want it to be in the same tab. If I click on a link in an external program then I want that to be a new tab.

I have played around with about:config settings for browser.link (there are 6) using info found here and elsewhere and no combination I have tried does what I think should happen every time. Some websites do act correctly but others pretty soon have many open tabs when all I was doing was trying to navigate the site.

I even tried the "Open link with new tab" plugin and it doesn't do what it says it can do (I have checked "Open a link to a different site on a tab").

Anyone know how to get Firefox to do what I think is the obvious way to handle it?