Accces to the browser

I use Firefox as my browser but since yesterday I am unable to use it. Each time I click on the firefox icon I am directed to a French Microsoft browser - are you able to… (閱讀更多)

I use Firefox as my browser but since yesterday I am unable to use it. Each time I click on the firefox icon I am directed to a French Microsoft browser - are you able to help?

John Winn

John Winn 於 6 天前 詢問

jscher2000 - Support Volunteer 最近回覆於 6 天前

I can't get access to my camera on Spelltable.com

I installed an OBS plug-in for a virtual camera so that I could film my screen and pretend it's a webcam. I was able to use the virtual camera or my webcam on spelltable.… (閱讀更多)

I installed an OBS plug-in for a virtual camera so that I could film my screen and pretend it's a webcam. I was able to use the virtual camera or my webcam on spelltable.com by selecting either from the dropdown "allow" menu. One day, I was no longer able to select my webcam. I could only select the obs virtual camera. I switched to MS Edge which worked as normal. I've uninstalled OBS and all plug-ins. Same result I've reinstalled firefox. Same result. I've been using MS Edge for websites that need my camera.

clffrd.ava 於 6 天前 詢問

zeroknight 最近回覆於 6 天前

cannot restore history

Accidentally closed browser with many multiple tabs open. Tried to restore history but option was grayed out. Tried several times but was not able to get back to the or… (閱讀更多)

Accidentally closed browser with many multiple tabs open. Tried to restore history but option was grayed out. Tried several times but was not able to get back to the original browsing window with the multiple open tabs.

Would really appreciate help on this, if possible, as the many multiple tabs contained family history research that will be difficult to impossible to duplicate.

Thank you.

jengel1600 於 5 天前 詢問

jscher2000 - Support Volunteer 最近回覆於 5 天前

support restore all tabs

Once updated Firefox all old tabs didn't open ( and it was not possible to restore them anymore). So I'd like to restore all old tabs of yesterday session. Really importa… (閱讀更多)

Once updated Firefox all old tabs didn't open ( and it was not possible to restore them anymore). So I'd like to restore all old tabs of yesterday session. Really important for my work. Looking forward to hearing from you asap. Regards, Orlando.

mhjzxcmcmr 於 4 天前 詢問

cor-el 最近回覆於 4 天前

Download does Not Download..

Due to repeated issues over a week, I uninstalled Firefox days ago. Tried to Reinstall it repeatedly on same device several times. It was working before..BUT it keeps sho… (閱讀更多)

Due to repeated issues over a week, I uninstalled Firefox days ago. Tried to Reinstall it repeatedly on same device several times. It was working before..BUT it keeps showing its downloaded on Settings but Firefox download page keeps showing "DOWNLOAD" Tried several times. Not my computer. Nothing works to resolve it.. Windows 11..

Linda 於 4 天前 詢問

jscher2000 - Support Volunteer 最近回覆於 4 天前

Firefox too big to catch the top bar after using bigger screen

Can someone please answer how to reset firefox size after you've been using a bigger screen and go back to the laptop the top bar is lost way up and I cant catch it to mo… (閱讀更多)

Can someone please answer how to reset firefox size after you've been using a bigger screen and go back to the laptop the top bar is lost way up and I cant catch it to move it to resize the firefox window. Using Fn and F11 to go into maximize mode doesnt help me at all cuz I end up in full screen on the FHD screen but cant grab and drag the window to resize it again - and please NO comments about using FN and F11 again. This is an issue thats been since years - cant figure out why ppl who are tryin to help think others dont know the difference between maximization and the window being bigger than the laptop screen and being lost. So FIREFOX key-shortcut for window size reset URGENT PLEASEEEE - Im having this issue couple times a week. To fix it I gotta go again to the bigger screen reduce the size of the window and then disconnect - which is soooo horrible.

maple22 於 4 天前 詢問

cor-el 最近回覆於 4 天前

Delete History fails to do a complete job

I've been noticing that when I click History > Clear Recent history, after clicking and going back to History, it hasn't removed everything. I have Firefox on my Andro… (閱讀更多)

I've been noticing that when I click History > Clear Recent history, after clicking and going back to History, it hasn't removed everything. I have Firefox on my Android phone which is set to clear history upon close. For for unknown reasons, its leaving sites from both desktop and phone apps after clearing.

I'm running Firefox v 115.9.1esr on my Mac.

Any ideas?

jontalk 於 5 天前 詢問

zeroknight 最近回覆於 4 天前

Firefox won't open log in pages

I just bought a new laptop and downloaded Firefox as I have used it for years. Although I imported my passwords and they are correct it will not log in to sites I need fo… (閱讀更多)

I just bought a new laptop and downloaded Firefox as I have used it for years. Although I imported my passwords and they are correct it will not log in to sites I need for work. It isn't telling me I have the wrong pw or id, it just does nothing.

I have updated windows, I have uninstalled and reinstalled....I don't know what else to do...any suggestions?

thanks

Lynnkeogh 於 5 天前 詢問

zeroknight 最近回覆於 4 天前

I am afraid to update to Firefox 124 since I don't want the new default of ordering tabs by how recently they were opened to kick in before I have a chance to preserve the existing tab order.

I am afraid to update to Firefox 124 for fear of losing the existing order of 100s of open tabs if the default setting of ordering tabs by "Recently Opened" kicks in befo… (閱讀更多)

I am afraid to update to Firefox 124 for fear of losing the existing order of 100s of open tabs if the default setting of ordering tabs by "Recently Opened" kicks in before I have a chance to change the setting to "Tab Order". Can anyone help me? I'd like to upgrade to 124 if I can do so safely!

PLS1 於 4 天前 詢問

jscher2000 - Support Volunteer 最近回覆於 4 天前

website shows a Mozilla error

Hi there, my name is Alvimutmex. Every time a webpage loads with the Mozilla browser, a "not supported" message appears. Upon examining the settings, I found that Mozilla… (閱讀更多)

Hi there, my name is Alvimutmex. Every time a webpage loads with the Mozilla browser, a "not supported" message appears. Upon examining the settings, I found that Mozilla has to be updated. Would you kindly assist me with updating Mozilla? For example, I receive an error notification when I try to open (https://pdfmedicalbooks.com/).

Alvit Ubit 於 4 天前 詢問

zeroknight 最近回覆於 4 天前

Washington Post articles are only partially displaying (fully displaying in EDGE)

On: HP OMEN Laptop Processor 12th Gen Intel(R) Core(TM) i5-12500H 2.50 GHz Installed RAM 16.0 GB (15.7 GB usable) System type 64-bit operating system, x64-based process… (閱讀更多)

On: HP OMEN Laptop Processor 12th Gen Intel(R) Core(TM) i5-12500H 2.50 GHz Installed RAM 16.0 GB (15.7 GB usable) System type 64-bit operating system, x64-based processor Edition Windows 11 Home Version 23H2 OS build 22631.3447 124.0.2 Firefox Release, April 2, 2024

Since the 2 APR 2024 FF update, Washington Post articles are not displaying fully. When opened, the article flashes the full version, then only displays the top photo and the first two paragraphs. When opened in EDGE, all articles open fully as expected. This issue is only occurring in FF.

Actions taken: Cleared cache, same result.

Please advise.

bbcgrrrl 於 4 天前 詢問

zeroknight 最近回覆於 3 天前

Printing problem--been getting a printing error the last couple days this message "error occurred while printing".

been getting a printing error the last couple days this message "error occurred while printing". Printer then puts out partial page(s) then stops printing. been trying … (閱讀更多)

been getting a printing error the last couple days this message "error occurred while printing". Printer then puts out partial page(s) then stops printing. been trying to print copies of tax forms ( 11 pages)?? page that print shows Firefox in top left corner of page. Today same problem with a four page email print job.

kmfa1 於 3 天前 詢問

Paul 最近回覆於 2 天前

Failure to connect when clicking on verified url links

Whenever I get a link whether in an email from a verified sender or from using a site like Amazon, clicking on a link always results in "Hmm. We’re having trouble finding… (閱讀更多)

Whenever I get a link whether in an email from a verified sender or from using a site like Amazon, clicking on a link always results in "Hmm. We’re having trouble finding that site." This has happened ever since loading the most recent version of Firefox (124.0.2) and it is very, very frustrating. What is causing this? Even in "safe" mode this occurs. Please rectify this situation. I do not want to have to change browsers after more than 20 years with Firefox.

Robert Jonathan Blue

vze2dp6g 於 3 天前 詢問

zeroknight 最近回覆於 2 天前

sites are still asking to diisable adblockers although I am not using any

remove ad blockers even though I already have removed them. printer is not recognized as being online although my other devices don't have the problem. i use Firefox on … (閱讀更多)

remove ad blockers even though I already have removed them.

printer is not recognized as being online although my other devices don't have the problem. i use Firefox on all devices

ralph 於 3 天前 詢問

zeroknight 最近回覆於 2 天前

Download file failed

Issue description: Similar as https://support.mozilla.org/en-US/questions/1294366 But I'm not using USB wireless receiver, I'm using wired network adapter for connection … (閱讀更多)

Issue description: Similar as https://support.mozilla.org/en-US/questions/1294366 But I'm not using USB wireless receiver, I'm using wired network adapter for connection

I've been using the Firefox browser, and recently when downloading files with Firefox, sometimes it prompts: .part could not be saved, because the source file could not be read. # see image #1 I'm trying to download file to disk D. But the fail tips is download .part file to disk C. Maybe firefox is using some file cache policy which I don't know. I also checked both two location, my account have read/write access.

I can try to resume the download, and the download progress will increase, but about half a second later it will fail again. If the file is small and my internet speed is fast enough, after several attempts the file will eventually download successfully. # see image #2 I have tried using "private window" or enter "about:profiles" to create/use a new and clean profile, but the issue still persists. # see image #3 I tried using other download tools like "Internet Download Manager", and the download was successful. It's ok for use chrome to download the same file to same disk location. The problem recently emerged, it didn't exist before. At least a month ago, the same computer didn't have this issue. I'm not using parental controls.

Enivronment: OS: Windows 10 professional 22H2 Firefox version: "124.0.2 (64 位)", auto update is enabled, it should be the newest version. security software: windows defender

1142003595 於 21 小時前 詢問

cor-el 最近回覆於 9 小時前