Firefox 社群討論區

Help! My bookmarks tool bar is missing & I cant recover it because your instructions for locating the menu bar don't match what your instructions display. There is NO AltGr displays a bookmark menu BUT I CANT MOVE IT TO MY TOOL BAR. There is NO selected tab, NO menu bar; NO bookmark tool displayed. I have also lost all of my downloads. This has happened in the last month; everything was fine. I am 82 years old & NOT a techie so expect better help than I have received so far during the last frustrating 2 hours of trying to follow Firefox instructions that DO NOT APPLY TO ME. Also the "add images" function @ bottom of this page won't let me send you a copy of the instructions you display to select the bookmark menu bar ... I click on the picture of the problem & nothing happens ... just dead no access to select pictures either.

I have NOT changed my internet provider; I have not changed any settings. This all happened two weeks ago. Called internet provider & they said it was Firefox issue!!! Very unhappy.

Why cant I access "ask a question" anymore as no link appears. How do I contact someone as the community has locked the thread concerning lost bookmarks. I need those bookmarks back!

I started a new conversation because all of my bookmarks have disappeared. I have five years of important bookmarks which I assumed would be kept in bookmarks. Now only the one bookmark I made today is available. Also Alt and AltGr does not link to anything. This happened in the last month. Also the "add images" link on this link is not functional anymore; I cannot select a picture either. I have Windows 10 and my system lacks the capability to upgrade to Windows 11 even if want to. Firefox says it will continue to support Windows 10 but something must have changed in the last several weeks. dona bretherick

Hi!

I appreciate all the work put into developing 155, and I can't keep up. I'd like to get my book marks back. How can I return to an earlier version, unless you know a way I can get them in 155, Thank you! BTW I'm using Windows 10.

Hello I've made backup file today before uninstaling my OS. Now I want to restore data afrer reinstalling my OS, but I keep getting error. Error added. Please help me to restore my data!

After a update 154.0.1 and 155.0.1, 64 byt Firefox dod not keep the open tabs once started, but the bookmarks. After searching in Firefox help, neither I could not find a previous bakup folder, before the update data, so I cannot restore the history it manually, so I do not know what to do. It is quite dissapointing as I had dozens of tabs open for diferent putposes, and now I have no one

i have made sure that all the settings do not force signing out, all settings include save passwords/bookmarks etc.

But... when I close firefox Im forced to sign in when I reopen the browser, it also looses all my bookmarks and passwords and I have to re-import them from the firefox backup.

I have deleted various temp files and force firefox to create new ones.

Can't get around this. It becoming such a farce that I'll abandon firefox and go to Opera!!!

Carleton

I installed and update this morning, September 7, 2026, but now all my previously saved bookmarks (prior to September 7, 2026) are not accessible or shown. How do I recover all of them?

I am trying to restore my firefox bookmarks and passwords from a back up I saved. I am signed into firefox in my browser, I go to restore back up and firefox restars and my bookmarks appearm but I'm signed out of firefox. When I sign back in, my profiles and bookmarks disappear?

My PC crashed and then upon opening up firefox it forced me to update firefox. Afterwards all windows and tabs disappeared but my browing history is still there. I tried the in-browser restoration but it is greyed out. I tried the session store backup profile data but has no 'previous' or 'back up' files, only 'restore' files that are empty and restore to no tabs or windows. What other ways are possible? It's weird my browsing history anf bookmarks weren't deleted at the same time.

Hi, I've accidentally created a new profile and I totally didn't know what was happening as I've had this internet browser setup for years and didn't even remember creating a profile. That's why I ended up deleting all profiles thinking that's how to get things back to how they were but now everything is gone, years worth of saved bookmarks, passwords etc. It only happened recently and I have not restarted my laptop, not emptied the bin folder etc. Is there any way to recover my profile? I'm on a Mac.

I haven't been able to use my bookmarks now for a few weeks and you keep updating but nothing gets resolve. Years ago MOZILLA was great with not issues but lately is always a problem and sometimes is even blocked. Was going on there?

Every few days, when I start Firefox, my bookmarks load, but they are non-functional, and the logos to the left of each bookmark name are missing. I can restore previous days sessions, but I lose all of my saved log-ins to frequently visited sites. Why is this happening?