顯示下列標籤的問題： 顯示所有問題

Unexpected error upon attempting to sign in.

A leak was detected on my account then Mozilla locked it. Every passwords were changed as I still got an "Email just returned" error upon trying to sign in, and now I end… (閱讀更多)

A leak was detected on my account then Mozilla locked it. Every passwords were changed as I still got an "Email just returned" error upon trying to sign in, and now I end up with an "Unexpected error".

And to make sure that this has nothing to do with the plugins I have on my pc installation, I tried signing in on mobile phone as well. Same issue.

由 AC 於 1 週前 詢問

由 Paul 最近回覆於 1 週前

Re: Mozilla Account Access.

Dear Mozilla for over a week now all efforts to login to my Mozilla has been a time wasting effort, I have followed all the instructions including initial using the corr… (閱讀更多)

Dear Mozilla

for over a week now all efforts to login to my Mozilla has been a time wasting effort, I have followed all the instructions including initial using the correct password, resetting and confirming my New Password; and also entering my32 character account recovery key all to no avail. At each stage the entered characters are indicated in the red box with a writing underneath that it is wrong. All the above parameters are securely stored in my computer and a notebook.

Mozilla, how are you going to solve this problem. Just as you Firefox updated you do not check well to see whether they work well or not, and you push them out to the public. Besides you also force to update my versions which I have not given you permission.

Regards.

DR CLEMENT AKATENG MD

由 DR CLEMENT AKATENG MD 於 3 週前 詢問

由 jeff-g 最近回覆於 3 週前

Firefox repeatedly signs out of mozilla account

I have Firefox 146.01 on 2 windows computers (windows 10 and 11), and on a samsung android phone. I have several extensions (eg uBlock) and I use ExpressVPN. My mozilla … (閱讀更多)

I have Firefox 146.01 on 2 windows computers (windows 10 and 11), and on a samsung android phone. I have several extensions (eg uBlock) and I use ExpressVPN.

My mozilla account has a display name and primary email which I verified, and account recovery key enabled. There's no secondary email, no two-step authentication using a third party app. I can readily log the browser back into my mozilla account by entering the password and emailed 6-digit confirmation code, but then it logs me back out within an hour. Each of my 3 devices logs me out repeatedly.

In the address bar I type about:sync-log, and I was able to find the below lines in separate areas of several logs: DEBUG Status.login: success.login => error.login.reason.no_username DEBUG Status.login: error.login.reason.no_username => error.login.reason.no_username ERROR FxA rejecting with error UNVERIFIED_ACCOUNT, details: undefined ERROR Background refresh of initial profile failed: Error: UNVERIFIED_ACCOUNT(resource://gre/modules/FxAccounts.sys.mjs:1669:18) JS Stack trace: _error@FxAccounts.sys.mjs:1669:18 withSessionToken@FxAccounts.sys.mjs:876:18 ERROR Sync encountered a login error DEBUG Exception calling WrappedLock: Error: Login failed: error.login.reason.account(resource://services-sync/service.sys.mjs:1053:15) JS Stack trace: onNotify@service.sys.mjs:1053:15

Based on the above lines, can someone help me figure out why firefox/mozilla keeps signing me out?

Thanks so much

由 Jprofile 於 3 週前 詢問

由 Paul 最近回覆於 3 週前

Computer cleared to factory settings. Locked out of account.

Apple had to clear my computer after last Tahoe update issue. I’m unable to get back into either Firefox or Mozilla accounts. I have current key for Mozzilla and both Fir… (閱讀更多)

Apple had to clear my computer after last Tahoe update issue. I’m unable to get back into either Firefox or Mozilla accounts. I have current key for Mozzilla and both Firefox and Mozilla passwords. Tried using Apple account password which showed invalid but works fine for iCloud dot com. I’m trying to get Firefox reinstalled. Any suggestions?

由 Terry Lincoln 於 3 週前 詢問

由 jscher2000 - Support Volunteer 最近回覆於 3 週前

I do not understand why I cannot log in as normal. I am self taught unfortunately and have no one I can enquire from. I am in my late seventies and I cannot seem to overcome this problem.

Please can someone be kind enough to assist me. I cannot seem to log in as normal and therefore cannot get my emails and therefore are not able not reply to them. … (閱讀更多)

Please can someone be kind enough to assist me. I cannot seem to log in as normal and therefore cannot get my emails and therefore are not able not reply to them.

由 katelough 於 1 個月前 詢問

由 Paul 最近回覆於 1 個月前

Account info not found

I have an account with Mozilla. I just built a new PC and installed Ubuntu 2024. On that machine when I try to login with my current primary email address it tells me tha… (閱讀更多)

I have an account with Mozilla. I just built a new PC and installed Ubuntu 2024. On that machine when I try to login with my current primary email address it tells me that the account doesn't exist and prompts me to create a password. At some point I figured it might be possible to just push through, so I did create a new password. But I am not getting a confirmation email for an account that already should have existed.

Why did my new pc not find my Mozilla account when I gave it my email? How do I now fix this broken login?

由 oisin.watkins 於 1 個月前 詢問

由 Konstantina Papadea 最近回覆於 1 個月前