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Can't make online shop or use go to certain websites.

Why can't I online shop with Mozilla? For months now I have had to go to another browser to use websites and make purchases. It doesn't happen 100% of the time, but enoug… (閱讀更多)

Why can't I online shop with Mozilla? For months now I have had to go to another browser to use websites and make purchases. It doesn't happen 100% of the time, but enough to have me consider using a different browser permanently. I have used Firefox for years and don't want to change. But, when I need to purchase things or even pay bills and it won't let me continue on to a site, it's an issue. And yes, I have cleared cache and cookies and it doesn't seem to make a difference.

Specific examples: I logged into a store that I have purchased from before to make a new purchase. I can browse the website, but when I add to cart and try to check out, nothing. No message, not anything to help me know what the issue is. I go to Edge, pull up the site, and complete my transaction.

Today I tried to log onto a site that we just set up an account with yesterday. It's to be a guarantor on an apt for my son. We set up the acct and went today to finish the requirements and it won't let me access it. Just keeps scrolling. I go to Edge, log in with no trouble.

foxxfamily 於 5 個月前 詢問

FredMcD 最近回覆 於 6 天前

Website Malfunction

I am currently using Firefox v. 100.0 (64-bit) on Windows 10 Home v. 21H2. Recently, I have been unable to get package tracking information from the website fedex.com, no… (閱讀更多)

I am currently using Firefox v. 100.0 (64-bit) on Windows 10 Home v. 21H2. Recently, I have been unable to get package tracking information from the website fedex.com, nor can I log into my FedEx account. When trying to track a package, the FedEx site displays the following message: "Unfortunately we are unable to retrieve your tracking results at this time. Please try again later." Likewise, when trying to log in, the site shows this message: "We are having trouble establishing a connection. Please refresh the page." Repeated attempts in both cases have failed. In the past, the fedex.com site has functioned flawlessly with Firefox. Moreover, I do not experience either of these problems with Google Chrome.

Please advise.

spenglertp 於 2 週前 詢問

FredMcD 最近回覆 於 2 週前

Unable to log into my Citizens Bank account

Unable to log into my Citizens Bank account. I keep getting an "Access Denied" "You don't have permission to access "https:citizensbank.com/HomePage.aspx" on this server.… (閱讀更多)

Unable to log into my Citizens Bank account. I keep getting an "Access Denied" "You don't have permission to access "https:citizensbank.com/HomePage.aspx" on this server." Tried updating Firefox and Troubleshoot mode.

klsus612 於 3 週前 詢問

FredMcD 最近回覆 於 3 週前

Secure Connection Failed

Hi. In the past week, my Firefox has been giving me this message for many sites - all of which I've landed on before and I trust. Firefox wants me to contact the website … (閱讀更多)

Hi. In the past week, my Firefox has been giving me this message for many sites - all of which I've landed on before and I trust. Firefox wants me to contact the website owner which is not do-able. Any suggestions? Thx!

Here's the error msg I get: An error occurred during a connection to www.google.com. PR_END_OF_FILE_ERROR The page you are trying to view cannot be shown because the authenticity of the received data could not be verified. Please contact the website owners to inform them of this problem.

Najib Joe Hakim 於 3 週前 詢問

FredMcD 最近回覆 於 3 週前

can't get to hmnow.com; all I get is white screen

When I try to log on to hmnow.com, all I get is a white screen. I worked with Hallmark support, but they couldn't figure it out even though I have a paid subscription wit… (閱讀更多)

When I try to log on to hmnow.com, all I get is a white screen. I worked with Hallmark support, but they couldn't figure it out even though I have a paid subscription with them. I've rebooted my Mac and it says I have the latest Firefox version installed. This has gone on for weeks. I've had no problem with any other website.

cd.kje 於 3 週前 詢問

FredMcD 最近回覆 於 3 週前

Can't sign up for Disney Bundle

I'm getting a blank/black screen when I try to signup for Disney Bundle.... https://www.disneyplus.com/en-gb/sign-up?type=bundle What's going on...my settings? Which one/… (閱讀更多)

I'm getting a blank/black screen when I try to signup for Disney Bundle....

https://www.disneyplus.com/en-gb/sign-up?type=bundle

What's going on...my settings? Which one/s...

Magnogreato 於 3 週前 詢問

FredMcD 最近回覆 於 3 週前

one website not working

I AM CSCTRANSPORT.IN LAST FEW DAYS ITS NOT WORKING WITH MOZILLA FIRST PAGE MAY OPEN AND REDIRECT TO ITS SOURCE PAGE THEN IT WILL SHOWS SORRY PLEASE TRY AGAIN MESSAGE … (閱讀更多)

I AM CSCTRANSPORT.IN LAST FEW DAYS ITS NOT WORKING WITH MOZILLA FIRST PAGE MAY OPEN AND REDIRECT TO ITS SOURCE PAGE THEN IT WILL SHOWS SORRY PLEASE TRY AGAIN MESSAGE

vipindas90kpy 於 3 週前 詢問

FredMcD 最近回覆 於 3 週前

problems with some websites, that do not happen when using Chrome.

I have noticed in a couple of websites, a link or text box does not appear in Firefox, but does in Chrome (unfortunately, I don't remember which site that was). Also I ha… (閱讀更多)

I have noticed in a couple of websites, a link or text box does not appear in Firefox, but does in Chrome (unfortunately, I don't remember which site that was). Also I have tried to open my Citibank account (Citibank.com.au) but it comes up with an error and wont open, yet it does with Chrome. I would rather not use Chrome, but I may not have a choice if this problem is not addressed.

edmundr1 於 3 週前 詢問

FredMcD 最近回覆 於 3 週前

websites all of a sudden not available

A few days ago the Best Buy website started giving me this message: We’re sorry, something went wrong. And yesterday I cannot get into the Walmart website. This was all w… (閱讀更多)

A few days ago the Best Buy website started giving me this message:

We’re sorry, something went wrong.

And yesterday I cannot get into the Walmart website.

This was all working perfectly fine last week. What's up Mozilla??? Oh, and both websites work perfect on Chrome as I had to use them to place my orders because Mozilla decided to all of a sudden make changes...

tony_r1 於 3 週前 詢問

cor-el 最近回覆 於 2 週前

having trouble logging in/loading page of Banking institutions ONLY. All other websites load. Please tell me how to fix this.

Please tell me how to fix this problem: ever since I allowed Firefox to upgrade, I cannot load pages for banks/credit card accounts. I can do it on my Apple phone and IPa… (閱讀更多)

Please tell me how to fix this problem: ever since I allowed Firefox to upgrade, I cannot load pages for banks/credit card accounts. I can do it on my Apple phone and IPad. So I believe it is a Firefox problem. I prefer using my desk top computer to pay bills. Please help me sort this out. I will change browsers if you can't help me. I'm not being snarky, just very upset that your upgrade did this to me. I am a 81 years young senior female, so please don't get to techy with the answer, keep it simple for this old brain. BTW, I cleared cookies and cache, didn't help. Thanks, Norma

azjo_9947 於 3 週前 詢問

FredMcD 最近回覆 於 3 週前

moz-extension://05fce67b-7fb7-493b-950e-6c79939c569b/pages/consent/consent.html?url=https%3A%2F%2Fsearch.yahoo.com%2Fyhs%2Fsearch%3Fhspart%3Dtrp%26hsimp%3Dyhs-001%26grd%3D1%26type%3DY21_F163_204855_110220%26p%3Dbugerking

moz-extension://05fce67b-7fb7-493b-950e-6c79939c569b/pages/consent/consent.html?url=https%3A%2F%2Fsearch.yahoo.com%2Fyhs%2Fsearch%3Fhspart%3Dtrp%26hsimp%3Dyhs-001%26grd%3… (閱讀更多)

moz-extension://05fce67b-7fb7-493b-950e-6c79939c569b/pages/consent/consent.html?url=https%3A%2F%2Fsearch.yahoo.com%2Fyhs%2Fsearch%3Fhspart%3Dtrp%26hsimp%3Dyhs-001%26grd%3D1%26type%3DY21_F163_204855_110220%26p%3Dbugerking

This extension, even if it is Firefox's extension, I do not want. It is hindering my ability to get my schoolwork done your browser that I like to use. I really do not want to have to make the complete switch to Edge. I should not have to add this extension that I do not want.

mcoggeshell 於 3 週前 詢問

cor-el 最近回覆 於 3 週前

Error message: hmm. We're having trouble finding that site

Hello! I've seen several people ask this question but it was for Windows or Mac. I'm running current Lubuntu on an HP laptop and every few weeks I get this error messa… (閱讀更多)

Hello!

I've seen several people ask this question but it was for Windows or Mac. I'm running current Lubuntu on an HP laptop and every few weeks I get this error message and can't shake it. I've tried several fixes up to and including reinstalling the distro but if it fixes itself it seems to be random. Any help would be appreciated

brianjacobsen988 於 3 週前 詢問

cor-el 最近回覆 於 3 週前

check boxes dont' click

I was on a website last night to pay property taxes and the check box won't click. had to switch to safari. Had issues with tax act with the same similar problems. firefo… (閱讀更多)

I was on a website last night to pay property taxes and the check box won't click. had to switch to safari. Had issues with tax act with the same similar problems. firefox 99.0.1 OS 10.13.6

slage1 於 3 週前 詢問

FredMcD 最近回覆 於 3 週前

Can't access my website: zoomselling.com

I can access all the usual websites I visit, but not my own website: "zoomselling.com." However, I can access it on my cell phone and the website folks checked and tell … (閱讀更多)

I can access all the usual websites I visit, but not my own website: "zoomselling.com." However, I can access it on my cell phone and the website folks checked and tell me my website is working fine. I was able to access the website using 'duckduckgo' but only after I verified I wasn't a bot. I think there's some security issue that is causing the firefox browser problems with the website.

bcatrain 於 3 週前 詢問

FredMcD 最近回覆 於 3 週前

Selection on Webpage

On the just-eat website after I sign in, I select the provider bur cannot select an item or pay for iit. I have to use a different browser to select items then pay for th… (閱讀更多)

On the just-eat website after I sign in, I select the provider bur cannot select an item or pay for iit. I have to use a different browser to select items then pay for them.Done that for a while now . Just a build bug until next but carried over.

ningaginger666 於 3 週前 詢問

FredMcD 最近回覆 於 3 週前