顯示問題標籤 顯示所有問題

Cannot login to Apple ID

Hi, I'm trying to access my Apple ID (appleid.apple.com). When I select "Sign In" the page hangs and never displays the fields to enter my user name and password. The mes… (閱讀更多)

Hi,

I'm trying to access my Apple ID (appleid.apple.com). When I select "Sign In" the page hangs and never displays the fields to enter my user name and password. The message I get is "This action could not be completed because of an error. Try again or check back later."

Under Settings > General > Network Settings I selected No proxy and I disabled DNS over HTTPS. But neither of these actions made a difference.

Eventually, I had to use Microsoft Edge to access my account.

Any ideas?

Thanks!

dicemandcdc 於 6 天前 詢問

FredMcD 最近回覆 於 5 天前

Firefox suddenly breaking a banking site

Hi: I've used Firefox for years without trouble and I've even given money! However, I think the last update has prevented my banking site from operating correctly. In Bil… (閱讀更多)

Hi: I've used Firefox for years without trouble and I've even given money! However, I think the last update has prevented my banking site from operating correctly. In Bill payment you choose who you want to pay and fill in the amount. This still works. I move to the month, day, year boxes. If I click, say, on the month box I get a dropdown but selecting the month nothing happens. Ditto with day and year. The day box shows 1 and the year shows 202 and nothing changes when using the drop downs. Can't manually fill in the boxes. At first I thought it was my bank but they said there were no reported problems - they would! So tried Brave and Edge. Both worked perfectly. Tried it on my laptop rather than desktop and same problem using Firefox showed up. I hadn't fiddled with any Firefox settings. What to do? Thanks Donald

donald.wyllie 於 4 天前 詢問

Dropa 最近回覆 於 2 天前

Firefox site call is redirected to scam site

Following site is immediately hijacked to a scam site asking for login apparently to access private info. It happens with Firefox (only) whenever security setups are set … (閱讀更多)

Following site is immediately hijacked to a scam site asking for login apparently to access private info. It happens with Firefox (only) whenever security setups are set "not to track", "not to prompt for passwords", "not to prompt for credit cards" "no history" "reset of cookies at logout" etc.. then the site below: http://thaimassage-herborn.de/ is redirected to SCAM SITE: https://xb7.serverdomain.org/admin/index.php appearing as "Adminpanel" asking for Login etc..

At the same time following site is partially blocked on the news banner pictures, with a white sheet over them, whenever down scroll is hit. https://www.tgrthaber.com.tr/

Only by resetting firefox deals with the issues. But ofcourse with the reason, above security settings removed.

Virusscanner was not able to detect this hijacking or the reason behind.

Is this a firefox software issue? Is there a way to resolve this? Thank you already for any support or suggestions to resolve.

taskin.sakarya 於 3 天前 詢問

Dropa 最近回覆 於 2 天前

  • 封存

Your browser is being managed by your organization

Hi, I downloaded JDownloader yesterday. It forcefully installed some adware which became the default search engine, can't recall its name and Avast Antivirus. There was n… (閱讀更多)

Hi,

I downloaded JDownloader yesterday. It forcefully installed some adware which became the default search engine, can't recall its name and Avast Antivirus. There was no option to uncheck them while installing. Since I didn't like JD at all so I uninstalled them all using Revo Uninstaller. Now while I searched something in the url bar few times that adware's page searched my keywords. I opened my settings and I got this message Your browser is being managed by your organization. PFA. This is my personal laptop connected to my personal wifi. Can I delete everything related to this junk without reinstalling FF? http://www.upl.co/uploads/14291556FF1580471775.jpg http://www.upl.co/uploads/161919FF-11580471781.jpg

Thanks

billubakra 於 2 年前 詢問

Dan M 最近回覆 於 1 年前

  • 封存

problem authentication proxy

at work we use a proxy network with authentication ONLY with the firefox browser i have proxy problems. I see the page access denied by the proxy server, the only solutio… (閱讀更多)

at work we use a proxy network with authentication ONLY with the firefox browser i have proxy problems. I see the page access denied by the proxy server, the only solution is to close and open the application.

marco26 於 2 年前 詢問

gleb.bodrug99 最近回覆 於 1 年前

  • 封存

Email with confirmation link does't arives.

Hi, I have a problem with login in to my Firefox Sync Account, after clean installation of Windows 10. I have not recall to enable 2FA in Firefox Sync i have never used i… (閱讀更多)

Hi, I have a problem with login in to my Firefox Sync Account, after clean installation of Windows 10. I have not recall to enable 2FA in Firefox Sync i have never used it to activate account on my PC or Android Phone. I'm using 2FA to my Google Account witch is the email for my Firefox Sync Account. But supposedlyi did.

I have tried to use keys generated by Google Authenticator (witch is only 2FA token I use, not counting Facebook App, witch I use only for FB) but no success. I tried to use this link https://accounts.firefox.com/signin and then use proper password. Then there is an information to check email for confirmation link. I get no email, noting in spam nothing nowhere. I did add the accounts@firefox.com email address to protect it from spam filters, but nothing in 4 days, waiting for a miracle. 

In an act of desperation i did change the password for the account. And i received email to confirm this chance witch a did. The email was send from accounts@firefox.com e-mail, and it arrived in my inbox immediately.

Why i do not get the confirmation email?

maciejszupiluk 於 2 年前 詢問

AliceWyman 最近回覆 於 1 年前

  • 封存

A Firefox crash could be tied to a system crash (WIN10)

Hello firefox support, my computersystem seems to have an error, which leads in certain cases to a bluescreen. During the last couple of months i had cases where a Firefo… (閱讀更多)

Hello firefox support, my computersystem seems to have an error, which leads in certain cases to a bluescreen. During the last couple of months i had cases where a Firefox tab crashed and restoring the tab always led to a bluescreen. I don't think that my Firefox instance is the main problem, but knowing the cause of those crashes could help me finding a solution. The last crash gave me the following crash reports: bp-5c21003e-9e92-4251-836d-1f8840200521 bp-9a8fa9a0-282e-4980-808b-9bb1e0200521 bp-a99a3cb4-aad0-48ea-b83b-ca3d00200521 bp-1c136cc7-029d-4ed4-9b33-c62a00200521 bp-de80bdf5-a533-49a5-8e07-d23e70200521

If you are couriose about the bluescreen messages: In most of the cases the error message was Memory_Management and Kernel_Data_Inpage_Error. Because of that i tested my RAM and my Harddrive. Both hadn't any errors which led me to a dead end. Investigating the Kernel error led to failiure code: 0x0000007a which should be a file access error. That tells me that those blue screens should be tied together. Even if you give me some informations about the cause of the firefox crash report i would be very thankfull.

Sincerely Dave

keine.spam3.14 於 2 年前 詢問

FredMcD 最近回覆 於 2 年前

  • 封存

Installing firefox on a Windows 10 64 bit machine

For 3 days I have been trying to install Firefox. Firefox dowloads and starts installing. I have set Firefox as my default browser and turned off antivirus to not inter… (閱讀更多)

For 3 days I have been trying to install Firefox. Firefox dowloads and starts installing. I have set Firefox as my default browser and turned off antivirus to not interfere with the install. It appears to install and then gives an error message that the address of the download file is incorrect (see attached JPG). I sometimes get a message about a file being corrupted (roughly one time in each five tries) also shown in the JPG. I have tried clean installs at least a dozen times (delete the programfiles/mozilla node and then do a fresh download. After clicking download have selected both run and save multiple times. I always get the error message about a bad address. Any help would be greatly apprediated. Thanks.

LorenGL 於 2 年前 詢問

Scribe 最近回覆 於 1 年前

  • 封存

password security is not there in this browser at all

password security is not there in this browser at all ,non technical one can also get vulnerable details of the user easily,when someone has set save password . supposed … (閱讀更多)

password security is not there in this browser at all ,non technical one can also get vulnerable details of the user easily,when someone has set save password . supposed the gmail accc password is saved and then the user sign out of it, and try to log in again then passwprd is visible again, there should have been password attribute and password should not be visible unless the user enter system password or fingerprint auth, it is very serious issue i think

niel 於 1 年前 詢問

cor-el 最近回覆 於 1 年前

  • 封存

Tab Crash

All I'd like to know is how to completely disable the ability of tabs crashing for any reason at all, permanently. I'd very seriously would rather the computer freeze or … (閱讀更多)

All I'd like to know is how to completely disable the ability of tabs crashing for any reason at all, permanently. I'd very seriously would rather the computer freeze or risk hardware damage, whatever pref(s) listed and unlisted I need to enable or disable I can put in lock file or anything. -Thanks!

guyfromkcmo 於 1 年前 詢問

AMAN ARYAN 最近回覆 於 1 年前

  • 封存

SEC_ERROR_REUSED_ISSUER_AND_SERIAL

On saturday our global sertificate expired and we renewed it a bit late. Now Firefox users cant visit our site, seeing this error message. Secure Connection Failed. … (閱讀更多)

On saturday our global sertificate expired and we renewed it a bit late. Now Firefox users cant visit our site, seeing this error message.

   Secure Connection Failed. 
   Please contact the server administrator or email correspondent and give them the following information: Your certificate contains the same serial number as another certificate issued by the certificate authority. Please get a new certificate containing a unique serial number.
   
   Error code: SEC_ERROR_REUSED_ISSUER_AND_SERIAL 
   
   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified. 
   Please contact the website owners to inform them of this problem.

Unfortunately the only way to fix it we found is deleting the whole profile, deleting the sertificates themselves does not work for us. It is very difficult for our users to do it. Can you please help us with this problem?

ryavina 於 1 年前 詢問

Pallavi kumari 最近回覆 於 1 年前

  • 封存

Since yesterday, Firefox has been glitchy and reloading pages with errors. When I first open Firefox, it's fine. But when I reload pages, there are errors.

I'm the sort of person who deletes his cache and history after EVERY session, running spyware and virus scanners every night. Halfway through using the browser yesterday … (閱讀更多)

I'm the sort of person who deletes his cache and history after EVERY session, running spyware and virus scanners every night.

Halfway through using the browser yesterday when several (not all) pages began appearing as they do in the attached photos. As shown with the two LinkedIn examples, reloading would sometimes get the page itself back up, but images (avatars) and embedded media won't show up.

I hadn't changed any settings before this started happening. I thought it might be an add-on/extension problem, but I have all the same ones in Opera and everything is showing up fine there.

BuddyL 於 2 年前 詢問

jscher2000 - Support Volunteer 最近回覆 於 1 年前

  • 封存

Adblock Plus opens new window each time I start and won't keep settings

Somehow I got Adblock Plus and it's been nothing but trouble. First I noticed ads that weren't there before, then it kept opening new windows about just downloading ABP a… (閱讀更多)

Somehow I got Adblock Plus and it's been nothing but trouble. First I noticed ads that weren't there before, then it kept opening new windows about just downloading ABP and it won't keep my settings. Last week I wrote an email asking for help and didn't get a reply. This ABP Plus is a MESS.

1. It won't keep my settings.

2. Right now I have no fewer than 5 "Installation" tabs in my browser. How do I make them STOP? It started after this last time that I updated your program.

3. Right now I don't even know if it's working right. How can I go back to the last version that didn't foul up?

Today, I went to Firefox website and was going to download to plain old Adblock but that page said it was not monitored. see attachment. So I went to the Mozilla website. see attachment. When I clicked on "Recommended extensions may also be found while browsing with FF...." it took me to a page that didn't have anything about AdBlock. Over an hour later, I ended up right back where I started from. I'm exhausted and I give up trying to follow links that take me back again and trying to describe how it's taking me round in circles. How do I go back to the old AdBlock? It worked well for me, didn't make me reset every time I open my browser and actually blocked ads. Firefox, Windows 8.1 latest versions. Please reply in simple English I am a senior and techy words just make my head swim. If someone replies and I don't reply back, it may be that I can't get on the internet, the wifi here is lousy at best and most of the time, not at all. I try to get on the internet several times a day, if someone replies I will reply as soon as I can. Don't give up on me. Thanks, Bernadine

BernadineAD 於 1 年前 詢問

FredMcD 最近回覆 於 1 年前

  • 封存

SERIOUS THREAT OF IDENTITY THEFT

Approximately 2 wks ago I allowed a support tek located in India to remotely access my computer to fix a problem I was having on my computer. After resolving the problem … (閱讀更多)

Approximately 2 wks ago I allowed a support tek located in India to remotely access my computer to fix a problem I was having on my computer. After resolving the problem he asked me for my credit card # so he could charge me for fixing the problem, which I had clearly advised him at the very beginning of our conversation I wouldn't give him remote access to my computer if there was going to be a cost involved.

He became very agitated and abusive and threatened to call #411 and report me to whomever answered that number.

In addition, HE REFUSED TO DISCONNECT FROM MY COMPUTER AND HE REMAINED ON THE PHONE AND IN MY COMPUTER, DURING WHICH TIME I COULD SEE HIS CURSOR MOVING ALL AROUND MY SCREEN!

IT FINALLY OCCURED TO ME THAT I COULD PROBABLY GET RID OF HIS PRESENCE ON MY COMPUTER BY SHUTTING IT DOWN, WHICH I DID. WHEN I REBOOTED MY COMPUTER, MY HOME SCREEN WHICH HAD BEEN LOADED WITH APPROXIMATELY 30 ICONS OR SO NO LONGER INCLUDED THESE ICONS!

NOTHING LIKE THIS HAS EVER HAPPENED TO ME DURING ALL THE YEARS I HAVE BEEN USING A COMPUTER & I AM BESIDE MYSELF WITH WORRY OVER THE POSSIBILITY THAT BEFORE I SHUT DOWN MY COMPUTER AND I COULD SEE HIM MOVING HIS CURSOR ALL AROUND ON THE SCREEN, HE WAS ABLE TO COLLECT ALL MY MOST IMPORTANT INFORMATION ----- BANK ACCT NUMBERS! 401K PLAN! ALL MY SAVED PASSWORDS TO ALL PERSONALL ACCTS! ---- YOU NAME IT, HE MUST HAVE BEEN COLLECTNG ALL OF THIS INFO TO USE AS HE WISHED IN THE FUTURE!

ARE THERE ANY STEPS I CAN TAKE TO PROTECT MYSELF FROM IDENTITY THEFT BY THIS TERRIBLE SUPPORT TEK, SHORT OF DESTROYING MY COMPUTER????!!!! YOUR IMMEDIATE REPLY WOULD BE SO GREATY APPRECIATED. THANK YOU. M.WINTERS.


[Personal information removed by moderator. Please read Mozilla Support rules and guidelines, thanks.]

myrnwin617 於 1 年前 詢問

FredMcD 最近回覆 於 1 年前

  • 封存

Master Password Help

Ok, so apparently I have forgotten my master password. How I did this I have no clue since its the same password I use for everything, and I know its a bad idea, but I ju… (閱讀更多)

Ok, so apparently I have forgotten my master password. How I did this I have no clue since its the same password I use for everything, and I know its a bad idea, but I just wanted an extra layer in case someone stole my laptop.

So, since if I have forgotten my master password, that is the same as 99% of my other passwords, I CANNOT take the chance of just reseting it and losing all the others, cause surely I won't get them right. I know I won't be able to login into google they've refused to allow me access to my main account with them for months. I won't get into that stuffs just this stuff.

I've been reading through the site here, and have tried a thing or two but none of the questions really sound like what I need:

I've forgotten my master password, and I cannot reset it for fear of losing my other passwords which may have been forgot. I'm set as the default user and there are no other users for the computer or browser. Google has been a bear about letting me into my accounts there, so the fear of losing what I can access is real.

Thanks for reading, I appreciate what you guys are doing here in your free time. Let me know what you think, even if I'm screwed.

coloredgray198133 於 1 年前 詢問

cor-el 最近回覆 於 1 年前

  • 封存

How can I return to the previous password set up?

Hello The original built in password manager that Firefox had has changed again. It originally changed late last year. Then i returned to the previous password manager … (閱讀更多)

Hello

The original built in password manager that Firefox had has changed again. It originally changed late last year. Then i returned to the previous password manager by following instructions in this link:

https://prod-tp.sumo.mozit.cloud/en-US/questions/1271509#question-reply

However this solution no longer works. How can i get back to the previous password manager, when it was displayed in a row of columns headed 'Site' 'Username' 'Password' 'Last Changed.' Now once again it is just one long column.

I look forward to hearing from you.

Thanks

dj1dci 於 1 年前 詢問

McCoy 最近回覆 於 1 年前

  • 封存

Malwarebytes reports Firefox.exe as a trojan attempting to contact a separately reported bad IP address

Malwarebytes interrupted with a pop-up alert saying Firefox was trying to connect to IP address 167.71.99.170 (https://urlhaus.abuse.ch/url/348428/), which apparently mi… (閱讀更多)

Malwarebytes interrupted with a pop-up alert saying Firefox was trying to connect to IP address

167.71.99.170 (https://urlhaus.abuse.ch/url/348428/),

which apparently might be bad?

Interestingly, the above urlhaus link initially reported the hit on the IP address per a Pascal Geenens (@geenensp on twitter) who writes for a security blog at

Thanks to any and all who might be able to help!

-Log Details- Protection Event Date: 6/4/20 Protection Event Time: 4:18 PM Log File: 920f76a0-a6a0-11ea-9633-00ffc7e81200.json

-Software Information- Version: 4.1.0.56 Components Version: 1.0.920 Update Package Version: 1.0.25022 License: Premium

-System Information- OS: Windows 10 (Build 18362.836) CPU: x64 File System: NTFS User: System

-Blocked Website Details- Malicious Website: 1 , C:\Program Files (x86)\Mozilla Firefox\firefox.exe, Blocked, -1, -1, 0.0.0

-Website Data- Category: Trojan Domain: IP Address: 167.71.99.170 Port: 443 Type: Outbound File: C:\Program Files (x86)\Mozilla Firefox\firefox.exe


(end)

thompson.g 於 1 年前 詢問

the-edmeister 最近回覆 於 1 年前