Firefox 技術支援討論區

Hello! I am using firefox on windows10 I am facing problems with my firefox browser, some buttons are not responding where as the same buttons in site work well and good in chromium based ones. This is my first problem

My second problem is that I uninstall firefox completely and install again. I am getting a welcome window saying "Firefox has been installed before. Let's get a new copy". Please help me get an experience as if i am installing firefox for the first ever time on my machine.

Please address them both

I've just received an email on my - previously - main email address (let's say: e1), about a data breach on another (e2) email address of mine.

When I log in to Firefox Monitor, with my main email address (e3), only that email address is displayed as monitored. The whole list (I don't know, 10+ addresses) that should be monitored, is gone.

Can someone explain to me a. why is the mail not send to the main email address and b. where is my list of monitored email addresses?

I've ran apt remove --purge firefox and completely deleted the ~/.mozilla directory, reinstalled and still get a Mozilla Crash Reporter window.

If I try to run firefox from terminal I get: (Running in safe mode (firefox --safe-mode) makes no difference.)

   [GFX-]: glxtest: libpci missing.  

I haven't made any config or extension changes since it stopped working, and not sure what could be causing this. I don't mind starting from scratch, just need Firefox back. :)

I am on a metered/limited phone hotspot connection most of the time. When Firefox indicates there is a new update available, I need to know how much data transfer it requires. If an update is large, I need to take my laptop to a free WiFi location. Thanks

Hey,

on one of my notebooks (Thinkpad E495) FF occasionally crashes. This started happening a few months ago. Before I've been using FF on the same machine for years without any issues. It's pretty random but usually happens at least once a day, usually shortly after startup or wakeup from hibernate mode. A while ago it used to even crash back to back twice in a row meaning after I reopened it, it immediately closed again and only worked after I selected to restore the previous session after the 2nd reopen. Nothing is registered under about:crashes and I don't see any errors in the system event log.

I already tried to disable hardware acceleration and reinstalled FF completely without any addons besides a different adblocker. I cannot really reproduce the crash in safe-mode but don't really want to browse the web for possibly hours without an adblocker.

Any ideas what this could be or what else I could try? Maybe downgrade to a previous version?

When viewing gmail with my personal account, Firefox is crashing after it loads the conversations in the sidebar.

I have tried resetting, using a private window, and running in Safe Mode

Here is the crash report Id: bp-b36c8ee9-37cb-4dec-9380-2f6320210228

I can repeat this at will. I will try disabling the conversations bar using another browser and then update to see if that helps (it's not crashing when I view my work gmail).

Thanks for your help ;-)

Hello everyone. I noticed a small problem on my own. When I open a channel on YouTube, the video that is on the main page of the channel I went to starts by itself. I know this is normal. But when I then go to another channel in YouTube, the video from the main page of the first channel continues to be launched. I went to listen to the radio on the channel, but the music and sound from the previous video got mixed, they started to sound together. I'm using Linux Mint 20.1 and I don’t know how things are on Windows. So I think the problem is hidden in the browser itself.

Hi, I'm having login issues on a website. I use Firefox for my browser. I have a couple of add-ons and VPN. I have disabled them but it still does not work. I have tried Safari with no VPN and no joy there either. I have cleared all cookies, cache history, put tracking protection at standard and cleared cookies from the Profile Folder (read the article on Mozilla about this issue). I have taken Firewall off Mac and tried it withiut VPN. Still nothing. I have checked my ipad without vpn. I can login on that on Firefox (without vpn) but I want to use my macbook if possible.

It's strange because I managed to log in on the website first time no problem and then I logged out and back in again and it wouldn't accept the password change. it's for a course and the people organising it have reset the initial password again but I still can't log in (they can do it with my username as they have sent me a video showing me they can and saying that it must be my end).

I have previously had a login problem with another website with a 403 error but that works without vpn. This doesn't.

Any help would be greatly appreciated.

About once every 3 times, my mouse cursor will visually disappear when uploading files. It's still there and functioning, I just can't see it. This happens at any site where I need to upload such as voices.com, voice123.com or ACX (I do voice work). It started with a Logitech M330 mouse and continues to happen with a Nexus Wired 5D optical mouse. Machine is a 2021 M1 Mac Mini. The firmware on the logitech is up to date. Haven't checked on the Nexus yet but THAT mouse is working except the problem described in this post. Not seeing the problem when uploading files in Safari. Just Firefox. That being said, the sample size is much bigger with Firefox so I will keep using Safari to see if the problem pops up there. I want to rule out an issue with Firefox.

It seems Mozilla has removed the SSB option from firefox. I used that all the time and without it, I have had to revert to using chrome, which I don't want to do. Wny remove a feature? Its buggy? So what. A buggy hidden beta feature is better than no feature at all. It has users, including me. So just leave it as unsupported. Don't just axe it.

As to it having "no benefit". Absolutely the opposite - in a world where every app is now a cloud web app, we need to be able to separate different apps within windows, not just have multiple indistinguishable windows or tabs for each of the apps. So yes this was a seriously retrograde decision, and one which is sending firefox in a backward direction. SSB was the future. It's just few people were aware.

So when are mozilla going to reverse this decision? Does anyone know any other clever way to achieve the same thing - i.e. a separate fixed app for each webpage.

Hey There, since I installed Win10 I do have the problem, that Firefox (updated) has big problems with just one Webside: www.ebay-kleinanzeigen.de. It loads veeeery slowly, pictures need next to one minute to load and a yello top banner says allways: "Eine Webseite verlangsamt Ihren Browser". Which means: A webside is slowing down Your browser. All Tips and Tricks from Google are tried already. No success. Other websides and photos are loaded normally. Anybody from here can help?

I recently updated Firefox, and it has stopped working completely. The address bar seems to be disconnected, and no bookmarks will open either. Not even settings will load. I had a second browser, and even after removing and reloading firefox, the problem remained.

English: Hallo If you use Mac and Firefox, in full screen always if you go up with the courser the Mac Menu Drops down and overlap the Taps, in chrome the Browser moves the tabs down.

Is there a solution?

macOS Big Sur V:11.1 , macpro 13inch

German/Deutsch:

Hallo, wenn du auch einen mac nutzt und Firefox, und du mit der Maus nach oben fährst dann kommt jedesmal das Macmenü in die quere beim auswähler der Tabs, gibt es hierzu eine Lösung?

macOS Big Sur V:11.1 , macpro 13inch

Hello!

I’ve been having quite strange problem with Firefox for a few months since version 80.X on clean Windows 10 (reinstalled from scratch after secure erase; the latest 20H2 version with all updates installed). It’s worth to mention that I’ve been using Firefox like 15 years and never had an issue like this before.

Firefox just fills up system drive completely (50+GB to 0 bytes remaining) few times a day under active usage. It happens randomly and I can’t identify the reason. I also can’t find any actual files saved on disk because it seems to be related to NTFS cache. I’ve tried disabling the following settings with no success:

browser.cache.disk.enable cached-web-content_cached-web-content browser.cache.memory.enable browser.cache.disk.smart_size.enabled

And couldn’t find any solution unfortunately. I usually have 2 windows opened ("common" and private) with 10 to 30 tabs each which is not much at all for i7/16GB I believe. This problem is extremely annoying and seriously affects SSD life so I'd really appreciate if someone would help me to resolve it. Thanks in advance!

My Firefox version is 86.0 on Mac. OS Version is 11.2.2 Big Sur.

I found that basically all color rendered in Firefox is more vibrant than Safari and Chrome, maybe Firefox doesn't handles color management right and renders sRGB in full P3 color space, lead to a over saturate color for almost every element on webpage.

Hopes firefox can fix this soon, I love the efficiency and privacy features on Firefox, This is the only bit I found a little uncomfortable.

You can test your browser here: https://cameratico.com/tools/web-browser-color-management-test/ if you have a P3 support Mac or Windows.

I've got four rows of eight top sites, not sure what the default order they're in is based upon, but it would be nice if we could have them arranged alphabetically, as an option. Is this possible, or must we move each individual one manually, to accomplish this?

I am not able to see live Streaming MJPEG video from both of my cameras on my new Samsung S21 Ultra. I had an S10 Plus and Firefox played both cameras video stream just fine. Odd thing is FireFox Focus plays both video streams like I experienced on my S10. But I have to login manually every time. I want to have the convenience of reg FireFox remembering user names etc. Any help is appreciated.