GAH! all tabs crashed.

Got up this morning and FF said all my tabs were crashed - GAH! Could not open ANY new tabs, not even a blank tab, without getting this message. Clicking on restore tabs … (閱讀更多)

Got up this morning and FF said all my tabs were crashed - GAH! Could not open ANY new tabs, not even a blank tab, without getting this message. Clicking on restore tabs did nothing. Closing & opening FF did nothing. Cleared startup cache & uninstalled ublock origin (the only extension I had) but that did nothing. Refresh firefox did nothing (except lose some of my preferences). Went to about:crashes and all it says is "No crash reports have been submitted." Every other suggestion I found online was beyond my comprehension. FF DOES work in troubleshooting mode only, but I lose some important functions in that mode. I've been using FF almost since it was born and have NEVER encountered a problem like this before. I hope someone can help!

cfcentaurea 於 2 個月前 詢問

cfcentaurea 最近回覆於 1 天前

"Customer not provided" error leads to site lockout

I have a site where I have a valid login and password. I can login in Edge and FF Private Window, but in FF I get the attached message. Coninued tries gets me locked out … (閱讀更多)

I have a site where I have a valid login and password. I can login in Edge and FF Private Window, but in FF I get the attached message. Coninued tries gets me locked out for 24 hours.

I have whitelisted the site. Cleared caches and cookies, etc.

What does this mean and how can I fix it?

Thanks!

in4m8n 於 4 天前 詢問

in4m8n 最近回覆於 3 天前

window.close() is not working

SLES 15.5 QU2 in Mozilla Firefox 115.8.0esr was not supporting window.close() even i added user_pref("dom.allow_scripts_to_close_windows", true); in user.js and prefs.js… (閱讀更多)

SLES 15.5 QU2 in Mozilla Firefox 115.8.0esr was not supporting window.close() even i added user_pref("dom.allow_scripts_to_close_windows", true); in user.js and prefs.js

Venkataiah ch 於 4 天前 詢問

Venkataiah ch 最近回覆於 3 天前

Random Total Freezes

For a while now, I've been having recurring issues with Firefox desktop freezing and becoming totally unresponsive. If there's any pattern to what causes it, I haven't be… (閱讀更多)

For a while now, I've been having recurring issues with Firefox desktop freezing and becoming totally unresponsive. If there's any pattern to what causes it, I haven't been able to notice it; sometimes it happens as soon as I open the browser, sometimes it happens after several hours, sometimes it happens twice in ten minutes, sometimes it happens twice in a few hours (however, I can count the number of days it's happened less than twice in one day in the past few weeks on the fingers of one hand). When the browser freezes, it becomes totally unresponsive - it doesn't fade or display "Not Responding", and Task Manager shows nothing abnormal, but it doesn't accept any input at all, any video or other animated material that may have been displaying freezes, and it can only be "fixed" by force quitting from the task manager and reopening. This is exclusively a firefox issue; other programs open at the same time as the browser freezes are not affected.

The only real lead I have as to what could be going on is that sometimes, things don't freeze all at once, but in a cascading effect. For example, tabs, bookmarks, etc. might not highlight when moused over, but still accept the clicks, or selecting another tab might causes the address bar to display the URL of the selected tab, but the screen displayed in the window will not change. Once these cascading changes start, they generally progress to total freeze before I have a chance to do much with that information (only a few seconds), but it's unusual enough behavior to be worth noticing.

Things I've already tried that haven't fixed the issue:

  • Reducing the number of tabs used and otherwise reducing Firefox's system resource usage has not impacted the problem in any way.
  • Running in Troubleshoot Mode has not had a consistent effect on the problem (the most recent time I did, the browser ran stably for longer than I could stand to use the internet without my ad blocker, but this is only one data point in an already inconsistent spread; prior instances of the problem have occurred in Troubleshoot Mode)
  • Disabling hardware acceleration has not fixed the issue.
  • The issue has persisted through multiple refreshes and at least one full uninstall and clean reinstall.
  • The issue persisted after creating and switching to a new profile multiple times.
  • The issue persisted after renaming places.sqlite
  • The issue persisted after clearing cache and cookies multiple times.
  • The issue persisted after clearing downloads and history.
  • And very likely some other stuff that I'm forgetting, I've been trying to fix this on my own for a while now.

8bitorne 於 3 天前 詢問

8bitorne 最近回覆於 1 天前

Mozilla Firefoz crashes multiple times after waking laptop from sleep

The behavior began with fifteen to twenty crash messages appearing. After which the browser would stop responding and be unable to reach out to the internet. Network con… (閱讀更多)

The behavior began with fifteen to twenty crash messages appearing. After which the browser would stop responding and be unable to reach out to the internet.

Network connectivity was confirmed as I was able to access my VPN and corporate teams.

I submitted as many crash reports as I could. Eventually the crash reporter ceased to function. The message is:

Firefox had a problem and crashed. Unfortunately, the crash reporter is unable to submit a report for this crash.

Details: expected value at line 1 column 1

Only a full reboot of the machine restored functionality but only temporarily. It returns after being put into sleep mode.

Running firefox in safe mode does not restore functionality. The behavior persists.

I am fully up to date according to firefox.

I am running a Lenovo Thinkpad Windows 11.

Candlejack 於 1 週前 詢問

Candlejack 最近回覆於 8 小時前

Search defaults to UK. How undo? Using Duck Duck Go for search.

My default search engine is Duck Duck Go. I frequently use a VPN. I am usually in North America and want to search sites in North America. When I run a search by typ… (閱讀更多)

My default search engine is Duck Duck Go. I frequently use a VPN.

I am usually in North America and want to search sites in North America. When I run a search by typing a search term in Firefox, I get results beginning in UK, and I see that a blue toggle switch has been set to UK. (See image.)

This started 2-3 weeks ago.

How do I set things so that my searches begin in North America?

I have checked "about:config" preferences and do not see anywhere that UK is specified. I don't see a region preference setting, either.

Thank you.

ezameht 於 1 個月前 詢問

ezameht 最近回覆於 1 天前

Case 145005

Good afternoon, If necessary, I am available to add more information about this case (145005), in English or Portuguese. Best regards, Ana Patrícia Paquete Visual Des… (閱讀更多)

Good afternoon,

If necessary, I am available to add more information about this case (145005), in English or Portuguese.

Best regards,


Ana Patrícia Paquete Visual Designer

Ana Patrícia Paquete 於 1 個月前 詢問

Ana Patrícia Paquete 最近回覆於 2 天前

Unable to download/failed/cancelled downloads

I tried redownloading Firefox after I saw that i was unable to download any extenstions/add-ons. Anytime i try to download something from the firefox browser, the downl… (閱讀更多)

I tried redownloading Firefox after I saw that i was unable to download any extenstions/add-ons. Anytime i try to download something from the firefox browser, the download fails or gets cancelled. I never changed any settings, how can i fix this?

Qtip_69 於 2 週前 詢問

Qtip_69 最近回覆於 23 小時前

Tab crash errors

I have just started to encounter Tab Crash errors in FireFox. FireFox usually loads with no problems and runs OK for several minutes, with several Tabs open; but then wi… (閱讀更多)

I have just started to encounter Tab Crash errors in FireFox. FireFox usually loads with no problems and runs OK for several minutes, with several Tabs open; but then will start to reprot Tab Crash errors when trying to open new or already open pages. I have tried following the steps on the online support: using latest versions of Firefox and Windows drivers; checked for spyware and malware; opened Firefox in Troubleshooting mode - the errors still occur, even in Troubleshooting mode.

I have one submitted crash report; ID bp-39f08be2-f4d8-486f-87d5-b69ef0240607

very grateful for any help or advice

Gareth

Gareth Roberts 於 1 週前 詢問

Gareth Roberts 最近回覆於 6 天前

Facebook Messenger Video Calling/Chat

Hello. I am not familiar with this end to end encryption that Facebook now does for Messenger but now when I try to use Video Calling/Chat it tells me it is not supported… (閱讀更多)

Hello. I am not familiar with this end to end encryption that Facebook now does for Messenger but now when I try to use Video Calling/Chat it tells me it is not supported by my browser, Firefox. I have never had any problems with it before. Is there a fix? Thanks

wolfdad 於 1 週前 詢問

wolfdad 最近回覆於 6 小時前

Move the search trigger at the end of the suggestion list

The vast majority of the time, when I open a new tab, I want to go to a page I already visited. Unfortunately, I consistently have to press down arrow to get to what I'm … (閱讀更多)

The vast majority of the time, when I open a new tab, I want to go to a page I already visited. Unfortunately, I consistently have to press down arrow to get to what I'm looking for.

I already disabled any kind of search suggestion (settings screenshot attached), added the separate search field, but nothing I tried removed the "Search with DuckDuckGo" being the first suggestion. I pressed the down arrow so many times in my life because of this, I'm at a loss.

Am I missing something? Is there any way to get the history suggestions to be before ANY web search.

Laurent 於 1 天前 詢問

Laurent 最近回覆於 1 天前

synchronization problem

Hello! I have a serious problem. I lost access to my data because I changed my password, so my data is no longer synchronized. I reinstalled my Windows, and I forgot the … (閱讀更多)

Hello! I have a serious problem. I lost access to my data because I changed my password, so my data is no longer synchronized. I reinstalled my Windows, and I forgot the old password I had on that Windows. As I reinstalled, I decided to change the password because I didn't remember it, but after that I found out that synchronization doesn't work. Please help me, I had very important bookmarks that were there. Thanks in advance!

daniils.petrocenko 於 4 天前 詢問

daniils.petrocenko 最近回覆於 2 天前

Tabs Lost, v.126.0.1

This morning I saw that images were not downloading within my GMAIL messages. Believing that something was wrong with my connection, I decided to give both my computers … (閱讀更多)

This morning I saw that images were not downloading within my GMAIL messages. Believing that something was wrong with my connection, I decided to give both my computers a restart. This concerns my Windows 10 64-Bit, on which I had both Edge and Firefox opened, both with multi-tabs. In Firefox I had my Google account open with other tabs. After shutting down both computers I left my apartment. The Windows 10 restarted on its own; but both browsers lost their tabs even though I set each to reopen the previous session. With Edge and function keys I was able to restore my previous session; but not with Firefox. about:sessionrestore was not available. The Profile folder did not show a backup for these lost tabs. I hate hunting for them in History because I am working on multiple projects and don't have time for this wasteful activity, which is why I set Startup to Open Previous Windows And Tabs. What option did I miss?

Now, we have more wasted time. I reopened as many tabs as I remembered opened during the session I could not restore. Now, the only tabs that reopened since are the ones I opened that have posts about restoring sessions. The tabs I reopened are lost even though I checked off Open Previous Windows And Tabs. This browser is performing worse as of today for some reason I am not aware. What changed? From what I see here, there was no MS Windows update that might have occurred when I shut down and lost the tabs. Could I have disrupted the tabs by using the right hand, top corner "X" to shut out of Firefox?

This is getting more and more whacked up! It seems that every time I reopen a tab within the Library, it opens it in the same tab, overlaying the previous tab I opened.

tightpurchaser 於 4 天前 詢問

tightpurchaser 最近回覆於 3 天前

how to close firefox without closing incognito tabs?

hopefully a basic question that can be answered when I used to use edge, I would browse in incognito. sometimes I would accidentally open a link that would open in the n… (閱讀更多)

hopefully a basic question that can be answered

when I used to use edge, I would browse in incognito. sometimes I would accidentally open a link that would open in the normal browser, but I was able to simply exit without closing all my windows, including my incognito tabs

with firefox, when I'm browsing incognito, something similar would happen.

part of the problem is, that my main tabs are multiple windows, and when i choose to close them, it closes the incognito tabs as well

is there a way to prevent that?

YouTube videos randomly buffering

Hey folks, I've been noticing something peculiar with Firefox that's been bothering me lately. Whenever I try to watch videos on YouTube in resolutions above 1080p, they … (閱讀更多)

Hey folks, I've been noticing something peculiar with Firefox that's been bothering me lately. Whenever I try to watch videos on YouTube in resolutions above 1080p, they tend to randomly buffer. It's quite frustrating, especially when I know my internet connection is stable and other browsers don't seem to have this issue. Has anyone else experienced this problem with Firefox? And if so, do you have any tips or solutions to share? Thanks in advance for any insights!

ThanosZ97 於 1 個月前 詢問

ThanosZ97 最近回覆於 1 小時前

Gah. Your Tab Just Crashed

Looking for help to try and work out what is happening. Over the last few days, after powering up and browsing the internet everything works fine for a while. Main websi… (閱讀更多)

Looking for help to try and work out what is happening. Over the last few days, after powering up and browsing the internet everything works fine for a while. Main websites are Facebook, YouTube and continually clicking on bookmarked items. Normally only a few tabs are open at any one time. Then after some time, I open a new tab and get the

Gah. Your Tab Just Crashed message appear on the new tab and can not access any websites after this. The Close Tab, Restore Tab, Restore All Tabs do nothing.

I have to reboot the PC and start again.

I'm using the latest version 126.0.1 (64-bit).

  • Tried running in Safe Mode, uninstalled Firefox and re-installed it, reverted back to 126.0 (64-bit) and same issue.
  • I've cleared the cache and history
  • Had Add Blockers, FB Purity and New Tab Override Extensions. Disabled these and still no success.
  • I have AVG driver update installed and its telling me all the drivers are up to date.
  • The problem seemed to start happening after an AVG update, so I have removed AVG Antivirus

The computer is an ASUS Vivobook Laptop, Intel(R) Core(TM) i3-1005G1 CPU @ 1.20GHz 1.19 GHz with 8GB ram.







I have tried

s_king 於 5 天前 詢問

s_king 最近回覆於 4 天前

I have signed in and I can't find the Menu Button (Burger)

Hello, I want to add a secondary email to my Mozilla account. I have looked at the help page but can't get the first step of the instructions to work. See image 1 below.… (閱讀更多)

Hello, I want to add a secondary email to my Mozilla account. I have looked at the help page but can't get the first step of the instructions to work. See image 1 below.

This is the only "Burger" I can see, and I am Signed In to Support. See image 2 below.

This Menu does not have an option for "Manage Account"

Please Help,

Yours Sincerely, Ms Jacq Felis.

Jacq Felis 於 6 天前 詢問

Jacq Felis 最近回覆於 5 天前

Having Firefox open reduces all download speeds, upload unaffected

I have the strangest problem. If Firefox is closed and I do a speedtest in another browser, download a file, or do other internet activity I'm getting about 200-250Mbps … (閱讀更多)

I have the strangest problem. If Firefox is closed and I do a speedtest in another browser, download a file, or do other internet activity I'm getting about 200-250Mbps d/l and 100Mbps upload. As soon as I open Firefox, whether I load a page or not, the upload speed stays the same, however the download speed drops to about 25-50 Mbps. This only happens on one PC, the upload isn't affected, and resolves itself as soon as Firefox is closed. Here's what I have done without any change in this behaviour;

  • Rebooted
  • ipconfig /release /renew /flushdns
  • Removed and reinstalled the network adapter
  • Enabled, disabled windows auto tuning and tested (slower disabled)
  • Updated Windows
  • Refreshed Firefox
  • Uninstalled Firefox, deleted remaining folders from Appdata (Local, Low, Roaming) as well as the program file directories and "Mozilla" registry entries. Restarted and reinstalled. Issue immediately resumed when Firefox was open.

Also when connected to a VPN Firefox download speed increases to about 60Mbps and is consistent across other software. If I split tunnel another browser outside the VPN, it is still stuck at 60Mbps. If I close Firefox the speed increases.

This makes absolutely no sense to me, so I'm hoping someone can shed some light on this - but it does seem to be something Firefox is doing.

Thanks for any help anyone can provide.

Jay 於 1 天前 詢問

Jay 最近回覆於 10 小時前

Firefox Crashes Even When Not Open/Running

I recently installed Firefox and I keep getting crash notices, even when it is not open/running... I have verified this through the task manager...Nothing named Firefox … (閱讀更多)

I recently installed Firefox and I keep getting crash notices, even when it is not open/running...

I have verified this through the task manager...Nothing named Firefox or Mozilla is running...

I don't have this issue with either Brave or Chrome, and I have, and keep updated ESET software, so I KNOW this is a Firefox issue...

Unless this issue can be corrected, I will have no choice but to uninstall it, as I don't need software that crashes even when it is not being used...

dcbslists 於 3 天前 詢問

dcbslists 最近回覆於 2 天前