Firefox 技術支援討論區

After updating firefox to 112 it now starts with ugly white ui dummy before actually loading proper UI. Screenshot attached. It was not happening on firefox 111.0.1. It happens every time I launch firefox 112. Of course nothing in changelog is said about changing performance or UI so I have no idea what is causing this.

When I go to Google.com, the cursor is in the Firefox browser's address field. And I have to click in the Google search field to start my search - if I remember to do so. Why can't the cursor just be in the Google search field?

I could search in the address field, but I'd have to highlight/delete the address. So it's easier to just click in the Google search field. But I rather just have the cursor be in the search field automatically. Is there a way to get that done? Or is that asking too much?

I am working on a new computer with Kubuntu and have FF installed via .deb.

On my previous computer, I could drag files from the downloads dropdown (eg download a file and then drag it into gmail as an attachment).

Now this is not possible. Instead, I need to go to the downloads folder in order to drag and drop a file. An extra step and rather annoying.

The problem is persists in Safe Mode.

Is there any way to get the old functionality back?

Hello Community,

I have always found the "Save Image As..." menu command when right-clicking with the mouse in order to save an image. Recently the website where I download these images from has implemented an automatic zoom feature that changed this standard menu (now appearing with commands such as "Save Page As...", "Save Page to Pocket", "Select All", etc...). I cannot access any command that directly relates to the underlying image and so I am not able to save it. The website developers assured me that with their own browser (not Firefox, I presume) the "Save Image As..." option is still available, suggesting me to install a different one. I believe the reason of this change in behaviour is because the mouse does not find a direct link to the image any more (as if there was a layer in between running a script to enlarge the image).

My question: is there any other way to access the menu option I need? Why should other browsers be able to "see through" the image and have the standard menu?

Thank you for any suggestion.

The game opens and appears to load sometimes with a welcome screen and then it does nothing and stays frozen or other times it tries to help the loading which does not work at all Then it sometimes appears to load and says "LOGGED IN" but the screen is blank. I have reported this repeadly to Facebook Farmville and Zygna to no avail. I did load Mozilla on another computer and managed to get the game to come up after an hour trying everything. I does not work on Chrome either. I got a message once that said it was s protocall problem that was being worked on. PLEASE HELP

Hello,

I recently tried to renew a subscription to continue getting alerts for the ISS flyover times. I entered the info to renew, and was told a code was emailed to my address. After 8 attempts over 2 days to receive the code (which was never sent or in my spam folder), I used Chrome to fill out the form, and immediately received the code.

To log on here to ask this question I used Firefox (and I have Thunderbird for my email) and repeated tries got me no verification code. Switched to Chrome and instantly got the verification email.

Just trying to figure out what is preventing me from receiving authentication codes after typing in legit requests with Firefox.

I am using Win7 (x64) with the latest updates of Firefox and Thunderbird. Any help would be appreciated. Thanks!

I added Firefox as another browser to my phone for business reasons (email and scheduling program). Since then, about 2-3 weeks, my data usage on my phone has a major increase where I am over on my gigabytes (which I never do). In the past 2 weeks, I used Firefox 4 times for less than 10 minutes. Verizon says I need to contact Firefox. I need to speak to a Firefox representative, but don't see any other phone or direct support from Mozilla/Firefox.

Since May 15th, this month, I used from 3.88 GB to 4.11 in general on my phone (only using phone for text, emails, pics, Navigation rarely, and google. Originally, I downloaded Firefox about a week before that and my "Settings, Data Usage" today reveals Firefox uses the most GB at 1.62 for these past 3 weeks since I downloaded the app. "Background" usage is .01, and "Foreground" is 1.61.

I use Google Browser for everything, and it uses .40 GB.

Why so much GB usage for Firefox?

HI Firefox Team,

I recorded a webcam video from the Firefox browser and that video played in Safari browser. but the video is not supported in Safari browser which is recorded from Firefox.

My gmail account keeps asking me to sign in every other 5 minutes. I didn't change a thing on my setting and up until yesterday evening the gmail still stayed signed in. I tried to add google.com, gmail ect. in Exception, but it didn't help. When I was trying to leave a comment on youtube, I had to sign in every single time.

For years I have used Firefox and every update has been seemless. This one is terrible!!

Every time I click to open a new tab, it opens a new page Every time I try to change tabs from previous to the update, it will not change. I am stuck on that tab Every time a new page is created I cannot open it because it has a "block pop up windows" and this is a setting that I did not change. I have had to turn off all blocking just to be able to change my password, to be able to typoe here.

You have basically stopped my studies until this can be rectified and I doubt anyone will repond to this message

When I try to upload a file through Google chat, Firefox crashes on the image preview of a file that is selected. When I restart Firefox, it uploads fine on the first attempt. If I continue to upload images, Firefox crashes again. This has been happening over the past few weeks. I'm using a mac desktop and Firefox version 113.0.1 - is there a way to disable the image preview when uploading files? Thanks in advance.

When I open the Google "Choose an account" page, my account name doesn't show up above my email address. The problem ceases only temporarily when I clear the cache and the Google cookies. Any suggestions?

I cannot connect to Facebook using Firefox, but can connect fine using other browsers like Chrome. It used to connect automatically but now requires a password and although I enter the correct password Facebook does not accept it. When I try to change the password Facebook does not seem to receive or allow any changes. I assume it is a Firefox browser problem since I can connect using other browsers on both my desktop and cell phone.

Bought a new computer that was supposed to come with Windows 11, but came with Windows 10 and right to upgrade. Set up computer, downloaded Firefox, and it ran fine. after a couple of hours, ran the upgrade to Windows 11. Firefox stopped opening. uninstalled then reinstalled Firefox several times, but each time during installation get the following message (image below):

"C:\WINDOWS\SYSTEM32\MSVCP140.DLL is either not designed to run on Windows or it contains an error. Try installing the program again using the original installation media or contact your system administrator or the software vendor for support. Error status 0xc000012f."

Have tried installing with and without defaults, and refreshing instead of reinstalling.

Recently an update popped up and I allowed it. Since then, two major changes. #1 each time I open Firefox it loads all my bookmarks at the same time. I have to close it and reopen a new tab instead. #2 when I try to search on Google it automatically transfers to Microsoft Bing which I do not want. Any suggestions?

Summary: Firefox fails to load many sites, and some will kill the entire browser.

I recently updated from Ubuntu 22.10 to 23.04, which included an upgrade to Firefox. I originally had trouble with tab/window dragging operations causing the entire desktop to crash.

Removing the snap and installing from the Firefox maintained PPA fixed this issue, but a number of others remain. (Detail on this part over here on the ubuntu forums if interested)

Now many google sites simply show the loading error for ever and never recover. Some URLS can kill the browser completely. For example, this one from the Mozilla website: https://support.mozilla.org/en-US/kb/websites-show-spinning-wheel-never-finish-load The error message is attached.

I am happy to perform more tests and provide more diagnostic if it will help. That same URL works fine from the chromium browser on the same desktop systems,as does every other site I've had issues with.

System details: Ubuntu 23.04 64 bit Firefox 113.0.2 Intel_R_ Client Systems NUC7i7BNH (Intel® Core™ i7-7567U) Intel® Iris® Plus Graphics 650 (Kaby Lake GT3e) (KBL GT3) Gnome 44.0 Wayland WS

Hi Firefox won't stick to the taskbar after a reboot of the pc. And it is also showing that it likes that it is install even after a totally clean re-installation of it.

For years this has been working GREAT! Then suddenly after a recent FireFox update, Pinterest broke again.

Used to Function:

• Logged into Pinterest.
• The browser stayed logged in.

Current Function:

• When I load Pinterest.com into a browser page in firefox, it looks like I'm signed in.
• When I attempt to "pin" something to pin (any of the methods available to do so--all 3 have the same result) a pop up from Pinterest appears, says "welcome back" and tells me to log in.
• At first this worked but annoyingly it asked me for every pin I wanted to do. It isn't h olding the session, apparently. Now, after a few moments of pinning recipes and other articles from my email newsletters I want to save for later, it says I've had "too many log in attempts" and am apparently blocked from Pinterest because of it for 30 minutes or longer.

I was logging in with Google. So its blocked everywhere (any browser, any device)