Question: Black screen-No Video, Only audio during online streaming movies.

Sir, my hp desktop PC is having -- windows10, Firefox, connect cable Broadband with 100mbps speed, Ethernet, periodically updated. I am very much fond of watching Englis… (閱讀更多)

Sir, my hp desktop PC is having -- windows10, Firefox, connect cable Broadband with 100mbps speed, Ethernet, periodically updated. I am very much fond of watching English/Foreign language movies having English CC/Subtitles, online streaming, generally on paid channels e.g. Netflix, prime video, Hotstar, you tube etc. I am not proficient in English language. To read the English CC/subtitles, I have to pause the streaming, read the subtitle and then start the streaming (pause-start, pause-start). After about 15 minutes watching the film, the screen becomes black (no video), with a no signal detected message. But audio/sound remains continue. Then I switch off the PC, restart it, and watch the movie for next 15 minutes., then again black screen.This cycle goes on. But When I watch the film continuously, without pause-start function, then there is no black screen problem. In my opinion this repeated pause-start function causes the black screen problem. Without pause-start function, I cannot watch these movies. I tried some online mentioned solutions without success. Please help me in solving this problem in a simple way as I am not perfect in computer science. Regards.

cheenamds13 於 6 天前 詢問

Access denied

I'm unable to open pdf in mozila as it is showing access denied in acrobatservices.adobe.com in the all other browser its opeing perfectly please fix this issue vfast … (閱讀更多)

I'm unable to open pdf in mozila as it is showing access denied in acrobatservices.adobe.com in the all other browser its opeing perfectly please fix this issue vfast

negisaksham191 於 6 天前 詢問

negisaksham191 最近回覆於 6 天前

Okta ADSSO Per Multi-Account Container

Is it possible to configure whether Okta SSO can be configured per container as opposed to globally? I know the Microsoft SSO Integration is per container but it seems th… (閱讀更多)

Is it possible to configure whether Okta SSO can be configured per container as opposed to globally? I know the Microsoft SSO Integration is per container but it seems the Okta integration is all containers by default.

It requires modifying the below in about:config

network.negotiate-auth.trusted-uris

https://help.okta.com/en-us/content/topics/directory/ad-dsso-configure-browsers.htm

It would be ideal to be able to turn off this integration per container so multiple accounts could be used ie: personal, work, etc as opposed to having to go into Private Browsing.

Derek 於 6 天前 詢問

an extension to hide all exclamation marks

I basically hate exclamation marks. I want to hide them. They are mainly in ads, in pages contents, everywhere. Buy! Do! Now! It is most disturbing character and it shoul… (閱讀更多)

I basically hate exclamation marks. I want to hide them. They are mainly in ads, in pages contents, everywhere. Buy! Do! Now! It is most disturbing character and it should be forbidden in non-meaningful manners. Years ago I saw such extension but I lost it due to many Firefox updates, which disabled some of them.

Some stupid admakers go wild and put it in end of every button and line.

Please help

Thomas 於 6 天前 詢問

Twitch.tv not working properly and few random websites not loading in

Hello there, for past few days I'm having issues mainly on Twitch.tv - the streams do work fine, but whole website is displayed as text - Avatars, emotes, badges are disp… (閱讀更多)

Hello there, for past few days I'm having issues mainly on Twitch.tv - the streams do work fine, but whole website is displayed as text - Avatars, emotes, badges are displaying as text, or don't display at all, I'm attaching screenshots as examples. What I've tried - restarting PC, router, full re-install of Firefox, disabling all add-ons and uinstalling them (7tv and FFZ), private mode, troubleshooting mode, creating a new profile in Firefox, checked firewall settings, checked AV settings and did multiple scans - nothing was found, tried changing Firefox security Settings, also cleared cache and cookies.

I think that's everything - I was doing everything that was in the article: https://support.mozilla.org/en-US/kb/troubleshoot-and-diagnose-firefox-problems

Regarding other websites - this is completely random, mail works, some websites also do, but on some it gets stuck, like for example when I have to do a 2FA somewhere and get a pop-up window to click "login" or type a code, it just gets stuck and nothing shows up.

Not sure if this helps, but exactly same issues appear on different browsers - Chrome, Edge, but only on PC. I tried Firefox on mobile and it worked just fine.

If I can provide more details please let me know, I did attach the "Troubleshooting Information" so hopefully this also helps.

Thank you in advance!

b.kijak95 於 6 天前 詢問

b.kijak95 最近回覆於 6 天前

AVG Online Security Extension

AVG has ended Online Security Add on for Firefox and AVG has told me that I may not be secure when I use Firefox. How can I stay secure on Firefox. I do not want to hav… (閱讀更多)

AVG has ended Online Security Add on for Firefox and AVG has told me that I may not be secure when I use Firefox. How can I stay secure on Firefox. I do not want to have to use any other browser.

MArtin

oconnormj137 於 6 天前 詢問

Ring app

I couldn't sign in to my Ring App and received Incompatible Browser error message. Ring Support told me the new version of their app, which uses my default browser to log… (閱讀更多)

I couldn't sign in to my Ring App and received Incompatible Browser error message. Ring Support told me the new version of their app, which uses my default browser to log only works with Chrome or Samsung Browsers (I've never heard of Samsung Browser). Furthermore, they said I had to delete Firefox from my mobile device in order to get Ring App to work.

This seems ridiculous. What's the problem here please??

I prefer to use Firefox, why do I have so many compatibility issues?

getinaclue 於 6 天前 詢問

FreshService sub page isn't working.

Our company uses FreshService. It has several module, but apparently not all use the same site. So when I Login to the our company FreshService site it take me to my da… (閱讀更多)

Our company uses FreshService. It has several module, but apparently not all use the same site. So when I Login to the our company FreshService site it take me to my dashboard. Works fine. I can view tickets, assests and just about everything with one exception. Projects.

Apparently Projects is from another of their sites:

Instead of from freshservice.com it appears the content is from freshrelease.com. While in any other browser this works, in Firefox it gives an error:


Firefox Can’t Open This Page

To protect your security, pinerestchristianmentalhea.myfreshworks.com will not allow Firefox to display the page if another site has embedded it. To see this page, you need to open it in a new window.

what can I do to make this work in Firefox. I normally use Firefox as my main browser, but I can't have the main site I use everyday be less usable.

Thanks for all you do, been an avid Firefox user since the Netscape Navigator days!

james297 於 6 天前 詢問

Reply-to email

Hello Support, when I create an email in my primary email account (karl.volger@gmail.com) and sent it out, it also shows as sent out in a different gmail account. Any rep… (閱讀更多)

Hello Support, when I create an email in my primary email account (karl.volger@gmail.com) and sent it out, it also shows as sent out in a different gmail account. Any reply is being sent back to me is not going into my primary account, but to the other account, my email is shown being sent from there, and not from my primary account. All the settings in my primary account are shown the correct settings for sending and receiving emails. The only thing I did notice that I have dual folders in the primary account of Drafts and Sent..... Please see the attached image.

Thank you and best regards, Karl Volger

Karl Volger 於 6 天前 詢問

Cannot Log On to Internet Banking

Firefox recently 'crashed' on my desktop PC. It asked me to restart in safe mode or restore to the original state. I chose to restore. This meant that I had to re-add all… (閱讀更多)

Firefox recently 'crashed' on my desktop PC. It asked me to restart in safe mode or restore to the original state. I chose to restore. This meant that I had to re-add all of my add-ons and log back into my favourite sites as my log-in details had disappeared. I got everything back to normal eventually, except for one very important site. I am now no longer able to log on to my bank website to review my accounts. I get an error message on the site saying " Log on error. You need to enable cookies in your browser to logon to Internet Banking." I have never had this problem before. I am able to log on successfully on my tablet, and also via a different browser on my desktop PC. I'm not a tech expert so this is very frustrating. I've tried clearing cookies/cache/data in the settings but no success. I really need to access my bank accounts on my desktop as I find this easier. Hopefully you can help as I don't want to use a different browser.

Best regards Andrew Sambrooks

andrewsambrooks 於 6 天前 詢問

Firefox isn't opening windows on Mac

Tēnā koutou (Hello everyone), I deleted Firefox to re-install it after playing with profiles and that not working how I wanted it to (yet). I uninstalled the app from th… (閱讀更多)

Tēnā koutou (Hello everyone),

I deleted Firefox to re-install it after playing with profiles and that not working how I wanted it to (yet). I uninstalled the app from the applications and the library on my Mac and reinstalled Firefox. Now when I open Firefox it says that it's up and running but no windows actually open up for me. I have uninstalled and reinstalled it again and it still won't open windows. I have to force quit Firefox as nothing shows up in my top tool bar to even show Firefox as open.

How can I get Firefox to actually install and be functioning on my computer again?

Running (as of an hour ago) macOS 14.5 (was using previous up to date OS when I installed Firefox again.

TIA

dracoXK 於 6 天前 詢問

downloading bios

Hi when i have to download my bios updates i am being forced to use misrosoft edge or chrome none of which i use , so the question is can i use firefox safely thanks . Le… (閱讀更多)

Hi when i have to download my bios updates i am being forced to use misrosoft edge or chrome none of which i use , so the question is can i use firefox safely thanks . Lee

lee 於 1 週前 詢問

lee 最近回覆於 6 天前

Popups

I must utilize a radiology based website application that works best in Firefox. I utilize 3 monitors on my system and have Firefox browser working on Monitor #3. Unfortu… (閱讀更多)

I must utilize a radiology based website application that works best in Firefox. I utilize 3 monitors on my system and have Firefox browser working on Monitor #3. Unfortunately Firefox opens the popup windows in Monitor #1. I cannot find a setting anywhere that would force it to open the popups on the monitor that is running the Firefox browser. I do not have this issue with Microsoft Edge, Google Chrome just this browser. I only use Firefox for this application because of this. However, I must use it 4-5 hours a day and this is extremely annoying. Is there any way to fix this issue? In today's technology and the fact that most of us use multiple monitors, I would think this browser would be up-to-date in its options and ability to handle this. Any help would be greatly appreciated.

sunquestdanes 於 6 天前 詢問

SLanted and Square dots

I have pictures that are slanted. Chrome, and Safari don't do this, so I know it is something with Firefox. Every once and awhile Firefox also has little square dots that… (閱讀更多)

I have pictures that are slanted. Chrome, and Safari don't do this, so I know it is something with Firefox. Every once and awhile Firefox also has little square dots that appear s’ for ‘Firefox’

eehibew 於 6 天前 詢問

Use ABOUT:CONFIG to keep Same Page Size/Location from last Closed page

If I Close (not Exit) FF and then later Open it, the new Open page is a different size and screen location than when it was last closed (I have to then reposition the pag… (閱讀更多)

If I Close (not Exit) FF and then later Open it, the new Open page is a different size and screen location than when it was last closed (I have to then reposition the page manually).

Is there a ABOUT:CONFIG setting I can can change to stop this?

Michael Jonas 於 6 天前 詢問

Opening .ics files in google calendar not working

I want firefox to open a .ics file in google calendar rather than the "Use Calendar (default). I've already run the script linked here : https://support.mozilla.org/… (閱讀更多)

I want firefox to open a .ics file in google calendar rather than the "Use Calendar (default). I've already run the script linked here : https://support.mozilla.org/en-US/questions/1196085 to register the webcal protocol handler.

The webcal It shows up in the Settings / Genera / Applications list See attachment "Webcal.jpg.

But earlier in the applications list, there is a "Calendar" entry that only allows me to go to the "Use Calendar (default) or ask or save. See attachment Calendar.jpg

It seems like Firefox uses the Calendar entry before it gets to the webcal entry and so it always opens the default windows calendar application.

Help! How do I get firefox to use the webcal entry and not the calendar entry.

Thank you.

pereira.cedric 於 6 天前 詢問