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Lose all passwords & sometimes my bookmarks on desktop firefox . Android phone still has them all. Afraid to sync, in case erases all on phone!

I recovered them once by choosing a different default profile. Then the next time I opened Firefox both the saved profiles had no passwords. I can find the referred file… (閱讀更多)

I recovered them once by choosing a different default profile. Then the next time I opened Firefox both the saved profiles had no passwords.

I can find the referred files on the desktop, but don't see real steps on what to do with them, and if they're the ones in the now password list-less profiles they will be useless anyway.

I really don't know what to do. It seems every time I open Firefox it updates and half the time I lose all my bookmarks, all the time I have no passwords. Right now I have bookmarks but no passwords on the desktop. I have everything on the Android phone only.

I'm on Windows 10 still on the desktop, but my windows 11 surface pro 8 now seems to have lost passwords, too!

Is there a way to download and not lose anything, then import back to desktops?

I'm afraid to sync, in case the desktop takes precedence and erases all my passwords on my phone!

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I reset my laptop after confirming that I was signed into Firefox and believed Sync was enabled, but after signing back none of my synced data were restored, and I would like help determining whether my data can be recovered.

Hello Mozilla Support, I am seeking assistance with recovering my Firefox data after resetting my laptop. Before performing the reset, I verified that I was signed into m… (閱讀更多)

Hello Mozilla Support,

I am seeking assistance with recovering my Firefox data after resetting my laptop.

Before performing the reset, I verified that I was signed into my Firefox account and believed that Firefox Sync was enabled. After reinstalling Firefox and signing back into the same account, my previous data does not appear to be available.

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