Firefox 技術支援討論區

I keep having problems with Firefox not loading certain pages despite that Microsoft Edge works fine. I've cleared my cache and cookies, tried disabling my firewall, and also tried Safe/troubleshooting mode and the problem was still there. Facebook Messenger and Google Hangouts are two of the ones that regularly don't work (and sometimes Submittable, Outlook, and Google Docs), but sometimes I can just refresh the page half a dozen times and then it works. I moved and switched internets two weeks ago and it may have started then (or a few days after). I also tried turning off the proxy and disabling Ipv6.

My comp: Windows 10, 64-bit, HP laptop, new in December 2019. Processor: AMD Ryzen 3 3200U with Radeon Vega Mobile Gfx.

Just recently, I can not login into several websites using "Firefox". With other browsers, I have no problem. For example, whenever I try to login to Evernote , I get the following error: "The page isn’t redirecting properly. An error occurred during a connection to www.evernote.com. This problem can sometimes be caused by disabling or refusing to accept cookies." I had no prior problems before and I have made no changes to my settings. Apparently, there is something broken in Firefox because no other browsers produce this error. I have already tried the suggested solutions such as clearing history, cache and everything else. I have even uninstalled and re-installed several times but it always eventually returns to this state. Firefox has always been my favorite browser,but if this error can not be fixed, I have no problem dropping it forever and switching to a more reliable browser. Please fix this,don't force me to change browsers.

So I click on firefox after windows 10 updated itself, then I can see firefox is open with the tab on the toolbar. However, even I click on the tab on the bottom, the windows of firefox won't come up like usual. I can't maximize it nor I can use the browser. Is there anyway to fix this?

one of my google accounts, which I have been able to sign in through firefox for years, suddenly started giving me an error message after entering my email address on the google sign in page. I have another google account and I'm able to sign i using firefox just fine. The error message given is:

This browser or app may not be secure. Learn more Try using a different browser. If you’re already using a supported browser, you can refresh your screen and try again to sign in.

I'm using a windows 7 box and Firefox 85.0.2.

I'm able to sign in just fine when I use google chrome. I've cleared cache and data in the browser. I'm not sure what else to try. Any suggestions? Any other information I can provide to help identify the problem?

Hey!

So I want to watch livestreams on YouTube (Overwatch League to be more precise). The problem is, that the stream starts to lag really hard when I watch it on 1080p or higher. I don't have that problem with videos, just with livestreams and my PC is not bad, my CPU, RAM or GPU are not even close to their limit as far as I can tell. Still, it doesn't work in Firefox but it does in Microsoft Edge. I definitely prefer Firefox over Edge but right now I have to use Edge to watch streams in HD+. I already came across a solution from 2019 where it said I need to install an addon, which would fix the problem but limits the quality to 1080p (https://support.mozilla.org/de/questions/1245735). However I thought maybe two years later there is a solution that allows me to watch streams in 2K and I mean Edge makes it possible too so I figured I'd just ask.

Thanks for your time Noah

I seem to be having issues with bookmarks randomly appearing on my toolbar. I am on a new installation and know it is not due to any malware. It's beginning to get annoying to have to consistently delete bookmarks that I did not want. My assumption right now is that I am somehow dragging a link onto the bookmarks toolbar as anything else that adds bookmarks is adding at the end, where these bookmarks are showing up in the middle, plus any other option to add bookmarks shows a popup box. Oddly enough it can sometimes be multiples of the same webpage I visted and I don't remember ever touching the address bar. Is there another way firefox can add bookmarks in the middle of the toolbar? Also is there a way I can "Lock" the toolbar, not allowing any more bookmarks to be added unless I unlock it? Recently made the switch from chrome and this is the only real issue I have.

My Private Internet Access VPN does not have access to your browser following recent update. Here's my VPN instructions to reconnect: Firefox has recently changed the way addons handle proxy connection. Allowing the addon to run in Private Windows is now required for proxy settings to be updated.

Please visit the URL below to view you addons page. Then click on the "Private Internet Access" addon to modify its settings. From here, change the "Run in Private Windows" setting to "Allow".

I go to addons page but there is no Private Internet Access addon to open.......................... How do I get to clicking on "Allow"? Thanks.

Full disclosure: I am trying to watch some NSFW content with Firefox in VR at 1440p.

The video in question, I'm not sure I'm allowed to post, however there is massive lag and framedrop while watching, but I've tested on other browsers and there this lag/drop does not exist. I'm currently using an RTX 2070 Super with a 1440p monitor as well.

One of my uses of Firefox is as a tabbed reader. So I will have arxiv pdfs open, local pdfs etc. I would like to Sync these views across devices. It seems that Sync ignores any local tabs. For example file:////home/me/books/this_great_books.pdf

I suspect this is to avoid syncing settings files. But is there a simple path-based over-ride for this?

Or perhaps another extension would solve this.

What is wrong with this, it's been working fine up until the last update. Has anybody an idea how to get past the Captcha forever returning to start. Thanks people. :)

I was trying to play a you tube video in full screen and it kept returning to the default in browser view.

I have checked the same video in chrome and this does not have the same behaviour. and the video plays full screen to the end.

It isn't only youtube videos as it happens on other sites with embedded video stream.

I had an account with my primary email, and wanted to change that email while also maintaining all the info I already had in it. So I added a secondary email, changed it to be my primary, and the deleted the secondary (ex-primary). The problem is: while trying to create a new account with my old primary email, it says that I need a valid primary email to login, but won't let me create a new account with it. ¿Can I actually do this, or will I need support from Mozilla?

Thanks.

I have had AddBlockPlus installed for years blocking ALL adds ! I have lately seen adds before I can see videos in YouTube ! I use FireFox in latest update - automatic updates itself.

I have tried to UN-install and then RE_install AdblockPlus with no luck - I stille on some videos have adds - one or even two - before I can see the video !

If I wait for a while to start the video sometimes the adds disappears and I can see the video.

I beleave it has to do with updating Windows to 20H2 - because I think I have got the problem after that update.

What can I do to get these adds til Hell ?

Highlights only shows bookmarks added from Firefox, not those imported from an html file. There is no obvious way to fix this inconvenient behavior and no clear solution here or in other forums.

Moving the bookmarks to different locations in bookmark library has no effect. Obviously, there must be some setting or code that causes this and it should not be the default.

As a nontechnical user I am limited in my ability to find and fix the problem. But from a logical standpoint those highlights are populated from somewhere. Being able to change that location or move the imported bookmarks there should not be an easter-egg hunt.

This seems to be an ongoing and unaddressed issue. It probably persists because, while annoying, after failed attempts to resolve or get the community to address the issue, it becomes easier to just re-add the bookmarks.

As someone giving the browser a shot after deciding Opera was basically adware. This annoyance is a fairly disheartening switching cost.

Any help would be appreciated.

Hello.

I am using a Raspberry Pi 400, which is 64-bit, but Mozilla Firefox automatically downloaded version 78.10.0esr (32-bit), and when I look in 'add-ons' and then 'plugins' in order to access the Widevine Content Decryption Module provided by Google Inc., it isn't there. It is not mentioned anywhere at all, and so I am unable to watch Channel 4, which requires I enable DRM content.

Please help? Thanks.

How do you have the Touch Bar show word and emoji suggestions when typing?

Expected

When typing text while using Firefox browser, the Touch Bar is expected to provide suggestions, i.e. words and emojis.

e.g. Chrome enables this feature

Actual

The Touch Bar does not provide word or emoji suggestions when using Firefox browser. This seems potentially related to the "Keyboard" setting "Touch Bar typing suggestions" that is not showing for Firefox.

Configuration

• macOS: 11.3.1
• Firefox: 88.0.1

I cannot stop autoplay of audio/video on numerous sites despite setting permission to block all. Also tried several extensions. This seemed to have happened a couple if updates ago. Currently using 88.0.1