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Wiped login information

This identical message is has been sent to Webroot support. There are several websites which I visit on a daily basis both at home and work. At home and work I regularly… (閱讀更多)

This identical message is has been sent to Webroot support.

There are several websites which I visit on a daily basis both at home and work. At home and work I regularly go to Amazon and Google. At home I go to Instagram, Facebook, Tumblr, and others. I use Firefox at home and work. Webroot Internet Security Plus v9.0.29.52 is being used at home and a corporate version of Webroot is being used at work. Tonight I started the home computer up and found that Amazon required login credentials. I COPIED the login information from the Firefox "Saved Logins..." screen to log into Amazon. Instagram, et al. seemed to access fine. I performed a complete Webroot scan of my computer and one "threat" was discovered, but no information about this "threat" could be found. I then just went back to Webroot to get the version number for this complaint and it doesn't even recognize the fact that I performed a manual scan an hour ago. It thinks the last scan was 22 hours ago and it only took one second when in fact the LAST scan took over six minutes!

In order to author this complaint, I had to restart Firefox. Currently Amazon is the only website that has retained login information. All others - Google, Instagram, Facebook, Tumblr AGAIN require logins! AGAIN, I can go to the saved logins within Firefox, COPY the credential information and PASTE it into the appropriate fields in the appropriate website and I'm logged back in...for now.

PLEASE explain to me how this information is continually being wiped clean and if Webroot isn't doing it, then what is, since Webroot is telling me my system is clean.

Thank you.

gumby_dammit223 於 3 天前 詢問

FredMcD 於 2 天前 解答

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How to select what tabs to restore on start?

So firefox is crashing because of many tabs opened. How can I run a command line parameter to select the tabs to restore like it used to be handled? I dont want to lose a… (閱讀更多)

So firefox is crashing because of many tabs opened. How can I run a command line parameter to select the tabs to restore like it used to be handled? I dont want to lose all the tabs hopefully closing some will fix the issue.

Snippet 於 2 天前 詢問

Snippet 於 1 天前 解答

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Open .mht-file in Firefox

I have a mht-file and shall open it in Firefox. Chip Magazin promts me to Firefox Mozilla Archive Erweiterung. I can't find that thing. So what to do? (I use Firefox 82.0… (閱讀更多)

I have a mht-file and shall open it in Firefox. Chip Magazin promts me to Firefox Mozilla Archive Erweiterung. I can't find that thing. So what to do? (I use Firefox 82.0 (64bit).

dieter36 於 2 天前 詢問

GerardoPcp04 於 1 天前 解答

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How to turn on Media playback control with keyboard

Locking this thread.Please continue here: [/questions/1310034] The "Help Articles" don't tell how to turn on the media playback control feature. They contain no informat… (閱讀更多)

Locking this thread.
Please continue here: [/questions/1310034]
The "Help Articles" don't tell how to turn on the media playback control feature. They contain no information on how to do it.

John 於 1 天前 詢問

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I just downloaded 82 after being bugged by the "can't update" notice...82 does the same thing immediately after loading?????

I just downloaded 82 after being bugged by the "can't update" notice...82 does the same thing immediately after loading????? I'm getting close to giving in and going to a… (閱讀更多)

I just downloaded 82 after being bugged by the "can't update" notice...82 does the same thing immediately after loading????? I'm getting close to giving in and going to another browser. Bruce

bhcva 於 2 天前 詢問

jscher2000 於 1 天前 解答

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firefox showing playing media next to windows volume meter

just yesterday i noticed that when i had any audio playing in firefox, the title shows up next to the volume meter when adjusting my computer's volume with keyboard keys.… (閱讀更多)

just yesterday i noticed that when i had any audio playing in firefox, the title shows up next to the volume meter when adjusting my computer's volume with keyboard keys. spotify used to do this when i used to use it and it was a pain to disable it. how do i disable it in firefox

muskratwaltz 於 2 個月前 詢問

TyDraniu 於 2 個月前 解答

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Manage Excepitions in Privacy and Security

I have chosen to delete cookies and site data when Firefox is closed. However I want to make certain exceptions. That normally works fine. However that are certain sites … (閱讀更多)

I have chosen to delete cookies and site data when Firefox is closed. However I want to make certain exceptions. That normally works fine.

However that are certain sites that are listed in the "Managing Data"-list that are not proceeded with a "https://www...", a typical example is "google.com".

I have not been able to add such sites to the exceptions.

If I just write "google.com" in "Address of website", and choose Allow, the system automatically adds a "https://www.../ in front so the exceptions list looks like . . https://www. google.com . and the cookies listed as google.com are deleted when I close Firefox.

How can I add such sites to the exceptions?

LarsGardneus 於 3 天前 詢問

LarsGardneus 於 2 天前 解答

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Different PDF behavior in Firefox

When I visit the weekly newspaper http://www.mambalamtimes.in/ the PDF opens in new tab without any issues with Google Chrome. However Firefox is trying get this PDF down… (閱讀更多)

When I visit the weekly newspaper http://www.mambalamtimes.in/ the PDF opens in new tab without any issues with Google Chrome. However Firefox is trying get this PDF downloaded to the local disk instead of opening in the new tab.

I guess Firefox also has an inbuilt PDF reader so not sure why it is preferring the file to be downloaded over displaying and rendering the same inline...

Deepak K Vasudevan 於 1 天前 詢問

Václav Trpišovský 於 1 天前 解答

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tabs are superimposed on bookmark folders

Problem began with not being able to open a new tab. I updated to FF 78.0.2. Now I still cannot open a new tab and my tabs are superimposed on my bookmark folders. Clicki… (閱讀更多)

Problem began with not being able to open a new tab. I updated to FF 78.0.2.

Now I still cannot open a new tab and my tabs are superimposed on my bookmark folders. Clicking on that menu bar opens a folder, not a tab. FF is unusable.

Also, the three coloured buttons, appear down on the webpage rather than in the menu bar. In order to get them out of there, I have to create a title bar that holds only them and the title of the page I'm on which seems a waste of space. Can I get them on the bar next to the search box?

Image attached.

Thanks for any help. Greatly appreciated.

annieyoung1001 於 3 個月前 詢問

Wesley Branton 於 3 個月前 解答

  • 已解決

Impossible to make Firefox default browser

Windows 10 fails to include Firefox in the list of default browsers. Microsoft Edge, Edge Chromium and Look for an app in the Microsoft Store are the only options. Also F… (閱讀更多)

Windows 10 fails to include Firefox in the list of default browsers. Microsoft Edge, Edge Chromium and Look for an app in the Microsoft Store are the only options. Also Firefox is not included in the list of apps and features. (Latest Firefox 81 installed and latest Windows update installed.)

laura.raison 於 2 天前 詢問

张秋田 於 1 天前 解答

  • 已解決

Enabling Javascript on Firefox 27

With the new Gmail update, Firefox 27.0.1 no longer allows me to sign into my account, as it says my browser does not support Javascript. Is there any method or add-on I … (閱讀更多)

With the new Gmail update, Firefox 27.0.1 no longer allows me to sign into my account, as it says my browser does not support Javascript. Is there any method or add-on I can use to enable Javascript on my old Firefox version? I tried using about:config, but I forgot my password and cannot log in.

rahimmzaman2 於 2 天前 詢問

rahimmzaman2 於 2 天前 解答

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Firefox 82 Crashes on Startup in Windows 10

Yesterday I updated Firefox to version 82 and now it won't start up, it seems to immediately crash. There is no error report dialog box. This is on Windows 10 with the la… (閱讀更多)

Yesterday I updated Firefox to version 82 and now it won't start up, it seems to immediately crash. There is no error report dialog box. This is on Windows 10 with the latest patches. I tried restarting the computer, installing Firefox 82 32-bit and 64-bit versions, uninstall + reinstall, and safe mode, but none of these work. (This is on a corporate laptop so I have a limited ability to change internal system settings.) The Windows error from the event log is:

Faulting application name: firefox.exe, version: 82.0.0.7592, time stamp: 0x5f8738dd Faulting module name: ntdll.dll, version: 10.0.17763.1432, time stamp: 0x80224f6f Exception code: 0xc0000409 Fault offset: 0x00000000000a4740 Faulting process id: 0x2998 Faulting application start time: 0x01d6a816d74b6186 Faulting application path: C:\Program Files (x86)\Mozilla Firefox\firefox.exe Faulting module path: C:\WINDOWS\SYSTEM32\ntdll.dll Report Id: 5ed88218-3f48-47be-8c6c-aa5af98c902b Faulting package full name: Faulting package-relative application ID:

I installed Firefox 81 and that works fine, but it constantly tries to updated and every time I restart it crashes again. It also seems like I can't access my saved logins/passwords in this older Firefox version because it's using a different profile. I'm trying to avoid updating Firefox on my other Windows 10 computer in case it fails in the same way.

Please let me know if you need any more information. Thank you.

fgennari 於 3 天前 詢問

fgennari 於 2 天前 解答

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Why is page loading so slow recently?

Did a Windows update or Firefox update cause page loading to get really slow recently? Chrome seems to have same problem. I am using latest Firefox 82.0 and latest 2004… (閱讀更多)

Did a Windows update or Firefox update cause page loading to get really slow recently? Chrome seems to have same problem. I am using latest Firefox 82.0 and latest 2004 Windows 10, Norton Security Suite, & Roboform. Any idea what changed in last couple days?

Howard Steeley 於 3 天前 詢問

Howard Steeley 於 2 天前 解答

  • 已解決

Help! Need to move Bookmarks, Extensions & Add-Ons to another Mac

My present iMac is failing rapidly and I will be replacing it with a new Mac very. I do not have a Time Machine backup. The only info I really need is how to copy off, to… (閱讀更多)

My present iMac is failing rapidly and I will be replacing it with a new Mac very. I do not have a Time Machine backup. The only info I really need is how to copy off, to an external drive, all the bookmarks and bookmark structure), extensions, and add-ons I have added to Firefox, and then add them to Firefox on my future Mac.

Do I just copy the Firefox app to the external drive? I looked in the Macs' base system Library and Preferences, and in my User files, but I do not see anything related to Firefox.

My old (current) and failing Mac is running the latest version of Catalina,

Thanks for any info!

fastdude 於 4 個月前 詢問

jscher2000 於 4 個月前 解答

  • 已解決

Captcha won't load

I need to login to a website, but the captcha does not appear, I have tried other sites that use captcha and also does not appear. I have already cleared the cookies, I h… (閱讀更多)

I need to login to a website, but the captcha does not appear, I have tried other sites that use captcha and also does not appear. I have already cleared the cookies, I have reinstalled the firefox, and I have removed the malware on my pc, but the captcha still does not appear. The images load, it is only the captcha that does not load.

SeronBR 於 2 天前 詢問

SeronBR 於 2 天前 解答

  • 已解決

How do I contact Mozilla Firefox to ask if I'm able to get my profile backup off their cloud server?

How do I contact Mozilla Firefox to ask if I'm able to access to my Firefox profile on their cloud server? Windows 10 would not update so I contacted Microsoft Support an… (閱讀更多)

How do I contact Mozilla Firefox to ask if I'm able to access to my Firefox profile on their cloud server?

Windows 10 would not update so I contacted Microsoft Support and a technician spent two days trying to various methods to get the updates installed on my computer. After several failed attempts it was determined a Windows "reset" was needed. The reset stated it would uninstall apps but save user data. However, it appears the reset uninstalled and wiped my profile off the computer.

I've already asked a previous question using the Mozilla Firefox support section and verified the profile is in fact gone. No backups are available to rollback using Firefox and the backup profiles in the "Windows.old" and "Windows.old(1)" both contain saved profiles from after the reset.

It sounds like my last option is contacting Mozilla directly to verify my account information and see if they can access my profile on their cloud server?

So how does someone do that? Thanks

AlatorreInWA 於 3 天前 詢問

AlatorreInWA 於 2 天前 解答

  • 已解決

Firefox 81.0.2 (and before) saving JPGs as PNGs

For some time now, Firefox has been incorrectly identifying the type for a large percentage of JPG images, and saving them with the PNG suffix instead. Graphics programs … (閱讀更多)

For some time now, Firefox has been incorrectly identifying the type for a large percentage of JPG images, and saving them with the PNG suffix instead. Graphics programs cannot open such mislabelled files, requiring me to manually find and rename such files to give them the proper .JPG suffix to match their file type.

This is far beyond a minor issue, and needs to be addressed immediately. Please. Any suggestions on how to deal with this?

Bobby 於 3 天前 詢問

Bobby 於 2 天前 解答