• 已解決

When opening Firefox version 147 "Error: Platform version '147.03' is not compatible with minversion >=147.02 maxversion <=147.02. Maybe try to reinstall Firefox?" The browser will not open.

When opening Firefox version 147 it asked if I wanted to install updates and after answering affirmative, then it gave "Error: Platform version '147.03' is not compatible… (閱讀更多)

When opening Firefox version 147 it asked if I wanted to install updates and after answering affirmative, then it gave "Error: Platform version '147.03' is not compatible with minversion >=147.02 maxversion <=147.02. Maybe try to reinstall Firefox?" The browser will not open. What is the workaround??

roger_harris1 於 1 天前 詢問

TyDraniu 於 1 天前 解答

  • 已解決

Computer down / MS365 application for a solution paid for but unused after their request to change my email address and PW !!

Please return my Computer to using Firefox default as my browser as it was 2/01 /2026.Ive tried several times to do this w/o success . I was using windows 11 and have bee… (閱讀更多)

Please return my Computer to using Firefox default as my browser as it was 2/01 /2026.Ive tried several times to do this w/o success . I was using windows 11 and have been trying to get rid of MS365 which I never used but have been charged for a solution , but have been blocked and refused cancellation after they asked me to change my email address and PW . Insanely confusing !

jmpianoprof 於 23 小時前 詢問

jmpianoprof 於 22 小時前 解答

  • 已解決

4 rows of shortcuts missing

Good morning. I opened up Firefox this morning and all 4 rows of shortcuts were missing. I have gone into settings and made sure the settings for 4 rows was still the … (閱讀更多)

Good morning. I opened up Firefox this morning and all 4 rows of shortcuts were missing. I have gone into settings and made sure the settings for 4 rows was still the same. I cannot find them anywhere. Please help

Eugene Faber 於 4 個月前 詢問

Eugene Faber 於 4 個月前 解答

  • 已解決

Wwhen I attempt to use Firefox web, I now am being asked to enter my Primary password, I have used what I recall was my password but I cant log in

After the last system update, I now am being asked to enter my "Primary password", every time I open a new page. When I try entering a password , it is not recognized a… (閱讀更多)

After the last system update, I now am being asked to enter my "Primary password", every time I open a new page. When I try entering a password , it is not recognized and I have to click on cancel in order to proceed. I have used what I recall was my password but it is recognized, but I don't get a message telling me it is the wrong password. How can I get back to the previous version that did not ask for my Password. Is that an option?

gswaidan 於 1 天前 詢問

wxie 於 1 天前 解答

  • 被鎖定

Still cannot sync Desktop to Laptop

Hello, Having followed the advice as under: If you've previously made use of Firefox Sync, please make sure you're signed into your Mozilla account and have enabled Bookm… (閱讀更多)

Hello, Having followed the advice as under: If you've previously made use of Firefox Sync, please make sure you're signed into your Mozilla account and have enabled Bookmarks within your Sync settings, because Firefox will automatically download any available data from our sync servers as long as you are logged into the account you used to sync.

Additionally, please consider that if your bookmarks are still available in the local storage of another device, signing into Sync on these devices will let you upload this account data and make your data accessible on any other devices you enable Sync on.

Andd checking the the Bookmarks tick-box was checked [as was last attempt] I tried to sign in to open the required page, but got 2 x 'error' windows, as attached, one for enail address [been using this for 2 yaers] and the other for password [how did I get this page up with the wrong password??]

I'm obviously a very dim Brit . . . . . please would you advise me as clearly as possible about whatv the heck is going wrong, thanx Kr CB

cjab1950 於 2 天前 詢問

Denys 最近回覆於 1 天前

  • 已解決

Move old profile into new profile system

Before the new profiles update in Firefox I was using the old version of creating profiles and I want to move that profile into the new profile method. Is that possible? … (閱讀更多)

Before the new profiles update in Firefox I was using the old version of creating profiles and I want to move that profile into the new profile method. Is that possible?

govardhangr1008 於 2 天前 詢問

Denys 於 1 天前 解答

  • 已解決

Problem opening links in other programs

Since a while, I think it is since I created an extra testprofile with "firefox-esr -P", but I've set my main profile as default again When opening a link in another pro… (閱讀更多)

Since a while, I think it is since I created an extra testprofile with "firefox-esr -P", but I've set my main profile as default again

When opening a link in another program than firefox I get always: a popup "Close Firefox" "Firefox is already running, but is not responding. To use Firefox, you must first close the existing Firefox process, restart your device, or use a different profile."

I do have both firefox and firefox esr, I usually use regular firefox the second came with the debian 13 repository.

I keep the esr to test display issues for reproducibility on my personal desktop, because I manage debian 13 kiosk-style desktops with firefox-esr.

(I noticed also that the regular firefox profiles can not be opened in firefox esr, so I use an extra profile for esr)

Joost 於 1 週前 詢問

Joost 於 2 天前 解答

  • 已解決

Searching "Block AI enhancements" or "AI controls" doesn't give any options to disable the slop, despite the support page saying so.

I searched how to disable any random new AI features Firefox was about to cram into the browser. I was served this support page that says I can "Block new and current AI… (閱讀更多)

I searched how to disable any random new AI features Firefox was about to cram into the browser.

I was served this support page that says I can "Block new and current AI features (single switch)"

Simply, the described feature to disable AI features isn't in the settings. I've look and tried searching for "Block AI enhancements" & "AI controls" but no luck.

Please tell me they haven't given the writing of support pages to some shitty LLM.

Ky 於 4 天前 詢問

TyDraniu 於 4 天前 解答

  • 已解決

site connection time out.

Hello, Until a couple of days ago we have been connecting regularly to the samaritanspurse.org website but now the connection times out. All other websites connect with n… (閱讀更多)

Hello, Until a couple of days ago we have been connecting regularly to the samaritanspurse.org website but now the connection times out. All other websites connect with no problem. What can we do to correct this situation. Thank you

drscbby1 於 2 天前 詢問

jonzn4SUSE 於 2 天前 解答

  • 被鎖定

Codes being emailed to [email 1 removed] not arriving

Hi I have tried multiple times today to change my password to a more secure one. I do not receive the emails with the code to continue - have checked junk, spam etc. I… (閱讀更多)

Hi

I have tried multiple times today to change my password to a more secure one.

I do not receive the emails with the code to continue - have checked junk, spam etc.

I have another email address you can use: [email 2 removed] or [email 3 removed] Please help

clifford8 於 2 天前 詢問

Denys 最近回覆於 2 天前

  • 已解決

Tabs Crashing Constantly in FF 146.x 147.x and 147.0.7esr

I've been using Firefox on Linux since it was Nautilus. Currently running EasyOS Linux Daedalus and Excalibur on different Lenovo ThinkCentre Tiny Core i3-8100t boxes and… (閱讀更多)

I've been using Firefox on Linux since it was Nautilus. Currently running EasyOS Linux Daedalus and Excalibur on different Lenovo ThinkCentre Tiny Core i3-8100t boxes and different drives: A good Samsung SSD and two good flashdrives. 32G new RAM installed on each box. I've been using these boxes for over a year. For the last month or so, ever since updating to v. 146 my tabs have been crashing like crazy! I don't normally have more than 10 tabs open at once. But now, as soon as I open a 5th tab it crashes.

I'm running Top to watch CPU and RAM usage. I see nothing unusual. I've rebooted. Disabled all add-ons and run in Troubleshoot mode. Tabs still crash. My only add-ons are uBlock Origin, Temporary Containers and Dark Mode. It happens whether I have hardware acceleration turned on or off. I don't know what else to try. Here are my most recent crash reports. I hope you can figure out the problem. Thank you so much!

Submitted Crash Reports Report ID Date Submitted bp-570147ea-4ab1-4543-828a-d5b7d0260202 2/2/26, 12:04 PM View bp-6422cca3-a458-4b68-9d70-e4acc0260202 2/2/26, 12:00 PM View bp-6be58295-46a1-411d-a241-3f85b0260202 2/2/26, 2:52 AM View bp-afa98aeb-f15f-418b-abe5-06da80260202 2/1/26, 10:03 PM View bp-9c7632d5-db44-47e3-babf-a2bd70260202 2/1/26, 8:28 PM View bp-95d245df-f31d-4512-80bd-f0d180260202 2/1/26, 8:18 PM View bp-85752e77-2bb1-4f13-a2b5-68fdb0260202 2/1/26, 7:24 PM View bp-ae5d263d-608b-485e-867e-2aa190260202 2/1/26, 7:21 PM View bp-9efef3a5-b1ef-4279-b055-fa4760260202 2/1/26, 7:00 PM View bp-5b05d78e-26d2-4896-bbba-bea6a0260202 2/1/26, 6:58 PM View bp-acbd8424-5545-4e40-afbb-93ca90260201 2/1/26, 12:33 PM View bp-1415051a-9824-44d7-8f87-8fd270260124 1/24/26, 8:47 AM View bp-9c50b2a5-27a7-45f6-a65c-e45070260124 1/24/26, 8:47 AM View bp-28e5e55f-952f-45a9-9c99-44e300260124 1/23/26, 11:37 PM View bp-3b509a00-0a8f-4a67-94ec-fad500260124 1/23/26, 11:37 PM View bp-65b6d54d-cbf7-4045-b189-019fb0260124 1/23/26, 11:23 PM View bp-a5e110b3-6d7d-4aa4-b8a7-439f10260124 1/23/26, 9:32 PM View bp-d74bf5ce-fdcd-41e4-b2be-6ed990260124 1/23/26, 9:12 PM View bp-cebf5062-d3aa-4653-9d64-2ad0a0260124 1/23/26, 6:57 PM View bp-1bcd2f2e-2136-412b-8919-ed96c0260123 1/23/26, 5:54 PM View bp-50d66365-399c-464a-b6f4-8a3230260123 1/23/26, 5:32 PM View bp-95b5ab2b-35d4-4867-8f33-ba1b10260123 1/23/26, 5:26 PM View bp-b7c48b83-02cd-435f-b466-dab650260123 1/23/26, 5:26 PM View bp-1eccdf1e-184f-4cd8-8e1f-1d6cb0260123 1/23/26, 3:33 PM View bp-22b3fe80-9420-403b-84a4-4840c0260123 1/23/26, 12:26 PM View bp-aa6baadc-fa01-4c42-90d5-5d4120260202 2/2/26, 12:07 PM View bp-9cf8b3be-8be4-4fd2-a812-444540260202 2/2/26, 12:07 PM View bp-22f8081d-7052-4962-a699-66b600260202 2/2/26, 12:07 PM View

flyingbaboons 於 4 天前 詢問

flyingbaboons 於 2 天前 解答

  • 已解決

error message when I want to see bookmarks

Error message: the bookmarks and history system will no be functional because one of Firefox's files is in use by another application. Some security software can cause th… (閱讀更多)

Error message: the bookmarks and history system will no be functional because one of Firefox's files is in use by another application. Some security software can cause this problem.

I tried following the directions in "learn more" but to no avail. Please help this senior citizen get his bookmarks back! Thank you.

Michael 於 3 天前 詢問

Denys 於 3 天前 解答

  • 已解決

recovery key

Hello! I accidentally logged into my account after switching to a new computer, creating a new recovery key. Now i do not have access to all my saved passwords. I have my… (閱讀更多)

Hello! I accidentally logged into my account after switching to a new computer, creating a new recovery key. Now i do not have access to all my saved passwords. I have my recovery key but cannot find where should I type it to get back all my information. Is it possible to recover my information using the original recovery key, not the one I accidentally created? I really need to get the access to all my saved passwords, please help me with it. Thank you!

einite2002 於 3 天前 詢問

Denys 於 3 天前 解答

  • 被鎖定

Firefoxot recognising 2nd email

I have two e mails, but when i try to go to my secondary email [email 1 removed]@gmail.com i always get my primary one, [email 2 removed]@gmail.com. why? … (閱讀更多)

I have two e mails, but when i try to go to my secondary email [email 1 removed]@gmail.com i always get my primary one, [email 2 removed]@gmail.com. why?

stanthepoet 於 3 天前 詢問

Denys 最近回覆於 3 天前