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Wrong Info

BE NICE? Are you kidding me? I have asked for help on this issue NUMEROUS times and NO ONE has ever responded to this problem. I'm Past Being Nice! DO YOU SEE THE INFORMA… (閱讀更多)

BE NICE? Are you kidding me? I have asked for help on this issue NUMEROUS times and NO ONE has ever responded to this problem. I'm Past Being Nice!

DO YOU SEE THE INFORMATION ATTACHED? It is WRONG and has been WRONG for months and months, but no one wants to address the issue. Most of you simply IGNORE this information and I'm guessing you don't know how to correct it.

First of all, I DO NOT have Windows 8, I've never had Windows 8 or any derivation of Windows 8 on this PC or any other ELECTRONIC device I have now or in the past, EVER! One day I turned on my PC checked for updates and to my HORROR this is what I found.

The latest information you have assigned to me is THUNDERBIRD, DON'T know what it is or why I have it listed as something I use, I Don't.

WHAT version are we on anyway????????????

Firefox is the WORST browser I have EVER used. Whenever I have a problem you respond with some ridiculous IT jargon and I'm supposed to fix it and there are so many problems I can't even begin to count them. YOU EXPECT EVERYONE to know how to program, understand programming jargon, and simply fix YOUR problems. What you need is a SUPPORT phone number for those of us who are not as SMART as you. Yeah, yeah I know your all volunteers, MAYBE it's time you hired people who know what they are doing and can speak to people in a language that is UNDERSTANDABLE to most of us in the REAL WORLD!!!!!!

Fix this problem. I want it fixed, not by ME by YOU folks at Firefox before I transfer all of my files to my new PC.

OH, I know EXACTLY what your response is going to be; You're going to waste my time with a million questions that have NOTHING to do with anything, then you'll want me to try this or that or the other thing while you CROSS YOUR FINGERS and hope that I can fix it! DO NOT DO THAT, or you will simply IGNORE my question which is what MOST EVERYONE in your organization does. REALLY, they simply pretend I haven't asked this question.

GET with the program and figure out HOW TO SERVE regular everyday people who use your product. I've read too many articles about problems that you continue to have without resolution, and the numbers of people leaving FIREFOX.

I WOULD HAVE to say, YOU HAVE A PROBLEM! I don't care if you use volunteers or not, what I care about is communication that makes sense to me, NOT to you. When I read your articles that are supposed to CLEAR up the issue and then you name those volunteers who wrote the article, am I impressed? Only in the sense of the stupidity of your idea of HELP!

STOP WITH YOUR educated guesses about my BROWSER, this is just another way of AVOIDANCE FOR YOU! If NO ONE in your organization will even address this issue you couldn't possibly know ANYTHING!

Most Sincerely, Rhonda Caywood

Rhonda 於 3 週前 詢問

Andrew 最近回覆於 3 週前

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How to restore the green lock icon

hi I would like ask about green icon .Before I did this by security.secure_connection_icon_color_gray in about:config But in Firefox 106 did not works .There is any way… (閱讀更多)

hi I would like ask about green icon .Before I did this by security.secure_connection_icon_color_gray in about:config But in Firefox 106 did not works .There is any way to set this ssl green padlock.

idude 於 3 個月前 詢問

jscher2000 - Support Volunteer 於 3 個月前 解答

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My Mobile Cant Support Firefox

Hey, I have been putting up quality content that is being shared by some of the top content on the internet but am still unable to perform better in search. My URL is h… (閱讀更多)

Hey, I have been putting up quality content that is being shared by some of the top content on the internet but am still unable to perform better in search. My URL is https://actogames.com/ from the team looking into this.

h27213557 於 3 個月前 詢問

Paul 最近回覆於 3 個月前

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Disable Delete Option In Downloads Panel

I recently had to restore my computer. Doing that I have to get the new firefox which I now have version 102. Updates disabled instantly. I was on version 88. On version … (閱讀更多)

I recently had to restore my computer. Doing that I have to get the new firefox which I now have version 102. Updates disabled instantly. I was on version 88. On version 88 this feature was not on it and version 102 now has this feature and I do not like it.

The feature I am talking about is if you open the downloads panel and view the downloads list and right click on one of the downloaded files in list there is now an option to Delete. I accidentlly hit this and thought it was just deleting it from downloads panel. Nope it deletes it from computer permanently, not even to recycle bin. Click Delete its gone for good until download it again.

And this delete option is right above the option remove from history, which I use a lot.

So I want to know how to disable this delete option? Thanks

ja13717 於 7 個月前 詢問

cor-el 於 7 個月前 解答

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firefox crashes at the time of start

As I translated Japanese in a translation site, an incomprehensible sentence is sorry It crashed with update and a troubleshooting mode of Firefox to have already perform… (閱讀更多)

As I translated Japanese in a translation site, an incomprehensible sentence is sorry

It crashed with update and a troubleshooting mode of Firefox to have already performed that firefox crashed at the time of start and did not open out. Leading you goes uninstallation and down of firefox, when downloaded it, copy information from Old Firefox Data, and stick it on a profile folder in other troubleshooting information from a help, and when restore a former session, after all crash, and do not start. Sometimes start, but become the screen which cannot operate, and nothing reacts, please help me

I put the crash report number bp-add5d98d-377d-47b5-b0bd-bf6f20220715 2022/07/16 2:54

koruneri 於 6 個月前 詢問

koruneri 於 6 個月前 解答

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what is going on???

This problem just started today. I am very angry. what is going on with Firefox? Websites are filled to the brim with annoying ad's. and you tube videos are constantly in… (閱讀更多)

This problem just started today. I am very angry. what is going on with Firefox? Websites are filled to the brim with annoying ad's. and you tube videos are constantly interrupted with ad's!!!!! What is with all the ad's? This problem has not existed until today. Please STOP this! And, No, I can not just wait a few seconds then click on "skip ads" because I am looking at videos on a computer screen while sitting away from the computer in a chair so constantly having to get up, walk to the computer, click on "skip ads", walk back to my chair is an annoyance! Just stop with all the ads!

maryconstancelowery 於 9 個月前 詢問

jscher2000 - Support Volunteer 於 9 個月前 解答

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white bar around browser

i'm adding two question links that have had the same problem as me. https://support.mozilla.org/en-US/questions/1301702 https://support.mozilla.org/en-US/questions/129518… (閱讀更多)

i'm adding two question links that have had the same problem as me. https://support.mozilla.org/en-US/questions/1301702 https://support.mozilla.org/en-US/questions/1295187 my screen basically is being bordered by white bars and ive reinstalled and uninstalled firefox and done everything and both of the answers to these questions are unclear for me or don't work and i still dont know how to fix my problem. here's a screenshot of my browser too so you can see what I mean. please help!!!

SLEEPY 於 10 個月前 詢問

SLEEPY 於 10 個月前 解答

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Firefox just wont /do/ anything unless it's in windows 8 compatibility mode

Hey gang! For some reason firefox will not do anything at all unless I run it in windows 8 compatibility mode. I'm on windows 10. If I open the app it won't search anythi… (閱讀更多)

Hey gang! For some reason firefox will not do anything at all unless I run it in windows 8 compatibility mode. I'm on windows 10. If I open the app it won't search anything, show any webpages, etc - but the search bar still works, it'll show me suggested sites and what have you. I can also access the settings page. Aside from that, zilch. I've done a full fresh install and it didn't fix anything. Has anybody had this before? Thanks!

vmoskven 於 10 個月前 詢問

jscher2000 - Support Volunteer 於 10 個月前 解答

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Firefox opening muliple times

I have had Firefox for years, and now it is seriously messing up. Firstly, when i open it up as usual, it opens for a second, then vanishes. Secondly, my settings are set… (閱讀更多)

I have had Firefox for years, and now it is seriously messing up. Firstly, when i open it up as usual, it opens for a second, then vanishes. Secondly, my settings are set for Firefox to restore my previous pages, but it does not anymore. Thirdly, my task manager is showing that there are 12 Firefox windows already open, ( which you can see by the attachment). Can anyone help in this matter please? Please note also that i am a basic computer user, so any help offered would have to be as basic as possible. Thank you.

forrestnforrest 於 10 個月前 詢問

jeyson1099 於 10 個月前 解答

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FireFox update needed ....

I have been instructed by BCBSIL.com to use GoogleChrome as my browser. Their website is no longer compatible with Firefox. Is there an update that Firefox can do so I do… (閱讀更多)

I have been instructed by BCBSIL.com to use GoogleChrome as my browser. Their website is no longer compatible with Firefox. Is there an update that Firefox can do so I don't have to change my browser to Google Chrome? It seems BCBSIL is saying only Google Chrome users can access their site now. BCBSIL is trying to direct what browser I use, isn't this illegal?

shelbywoo1 於 1 年前 詢問

jscher2000 - Support Volunteer 於 1 年前 解答

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Latest update installed

Got online this morning, and Firefox "upgraded" to a newer version. Now, I have no home page, no bookmarks, no history, etc. This happened several "updates ago, a few y… (閱讀更多)

Got online this morning, and Firefox "upgraded" to a newer version. Now, I have no home page, no bookmarks, no history, etc. This happened several "updates ago, a few years ago, if memory serves. How do I get all those back? Last time, they apparently sent out a "fix". Thanks,

Phil Bronner

philbronner 於 1 年前 詢問

jscher2000 - Support Volunteer 於 1 年前 解答

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Dark pages

When I changed my add-on theme today, all website pages are now dark. I want them white. I deleted and reinstalled FF but that did not help. Any fix for this?

jivey 於 1 年前 詢問

cor-el 於 1 年前 解答

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google pop ups have been disabled through firefox it worked yesterday however; today doesn't work and I can't print from google email account

Yesterday I disabled google pop ups from my Firefox account so I could print from my google email and it worked. However; it is not working today. Must I do this everyd… (閱讀更多)

Yesterday I disabled google pop ups from my Firefox account so I could print from my google email and it worked. However; it is not working today. Must I do this everyday?

nrvg27 於 1 年前 詢問

jscher2000 - Support Volunteer 於 1 年前 解答

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paasword

Hi.I can log in to my Firefox account but can,t see the password.I,m tring to sych my p.c. with my Android telefoon.On my p.c. account it says that my phone is linked but… (閱讀更多)

Hi.I can log in to my Firefox account but can,t see the password.I,m tring to sych my p.c. with my Android telefoon.On my p.c. account it says that my phone is linked but i still need my password to log in.The reason for all this is because i wan,t to use firefox pocket and i don,t want to loose any info by having to reset my Paasword.I do have my master Paasword,can i use that.If not,what is my best option.With Regards Andrew

scarrleg 於 1 年前 詢問

FredMcD 於 1 年前 解答

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Ineed help understanding how Windows 10 works, it is very confusing.

I have to keep reinstalling everything and losing most of my files in the process. I'm tired of trying to talk to Microsoft because they don't care. Is Windows going to… (閱讀更多)

I have to keep reinstalling everything and losing most of my files in the process. I'm tired of trying to talk to Microsoft because they don't care. Is Windows going to be better or should I just get rid on my computer? I have lost all of my Architectural Specifications and closed down my business. Microsoft doesn't care and tells me to go someplace else if I don't like their Programs. I would someone to show me how to fix this mess.

BoB Bauman 於 1 年前 詢問

FredMcD 最近回覆於 1 年前

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Missing library icon

I just refreshed firefox because it was constantly hanging. However, my library icon is now missing. I have the bookmark star in the address bar but I no longer have th… (閱讀更多)

I just refreshed firefox because it was constantly hanging. However, my library icon is now missing. I have the bookmark star in the address bar but I no longer have the Library icon in the ribbon. When I click on the menu bar Bookmarks is shown but Library is not. When I click on Bookmarks I see a list of saved sites, but that's not a convenient way to get to them. Does anyone know how to get the Library icon back?

Thank you

jgrasso5087 於 1 年前 詢問

cor-el 於 1 年前 解答

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Completely lost LH bookmarks after a firefox crash where to restart where it was before ?

Hellow all An unexpected firefox crash has completely ruined where I was before. I am completely bewildered over this one. I lost my bookmarks so I´ve selected toolbars a… (閱讀更多)

Hellow all

An unexpected firefox crash has completely ruined where I was before. I am completely bewildered over this one. I lost my bookmarks so I´ve selected toolbars and the bit regarding new folder but nothing happens. This step by step approach isn´t working and in no time a time out occurs. I cannot restore and opening a new tab all I get is an unstoppable wheel. It´s pretty hopeless.

Has anyone any ideas ? rich

richwalters 於 1 年前 詢問

FredMcD 於 1 年前 解答

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Recent update changed my Facebook site!

After recent Firefox update, my Facebook page has completely changed appearance and is extremely difficult to navigate. It is 'normal' using other browsers. This is on … (閱讀更多)

After recent Firefox update, my Facebook page has completely changed appearance and is extremely difficult to navigate. It is 'normal' using other browsers. This is on my desktop and is the only site that has changed. Nothing I can find in Facebook settings seems to help

cavymomma 於 1 年前 詢問

jscher2000 - Support Volunteer 於 1 年前 解答