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Unable To View Any Videos in Firefox

Firefox is not playing any videos on my device. Will typically 'spin' as if loading. Every site repeats the same stupid troubleshooting steps. I have already: Cleared co… (閱讀更多)

Firefox is not playing any videos on my device. Will typically 'spin' as if loading.

Every site repeats the same stupid troubleshooting steps. I have already: Cleared cookies and cache, Disabled all themes and extensions, Tried in troubleshooting mode, Disabled hardware acceleration, 'refreshed' Firefox, Did a complete uninstall, including deleting %APPDATA%\Mozilla\ and reinstalled.

Videos play just fine in other browsers, like Google Chrome

Running Firefox 97.0.1 (Up to date) on Windows 10, Version 21H2

Derph 於 5 個月前 詢問

Derph 於 4 個月前 解答

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Mozilla doesn't recognize certificate issuer

A site that I use several times every year recently wouldn't open. Response from Firefox is "Access Denied - Certificate issuer not recognized". Also kept getting bumped … (閱讀更多)

A site that I use several times every year recently wouldn't open. Response from Firefox is "Access Denied - Certificate issuer not recognized". Also kept getting bumped out of my email account and all my open tabs would close abruptly. The last may have been rectified but I still can't get into the website I want to access.

I've tried different browsers as well so I don't know if it's Mozilla only or my PC. Even if I type in https://www.(pagename).com, it displays as you don't have permission to access http://www.(pagename).com.

I changed nothing on my PC that would cause the problem.

Bcamp 於 5 個月前 詢問

jscher2000 - Support Volunteer 於 4 個月前 解答

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Bookmark Padding in New Firefox Versions 2

It is sad, I think, that Mozilla/Firefox is willing to close/archive a thread that is not really solved or has reared its ugly head again in versions since the release of… (閱讀更多)

It is sad, I think, that Mozilla/Firefox is willing to close/archive a thread that is not really solved or has reared its ugly head again in versions since the release of 93 (we are now at 97.0.2). I came to this site and registered because I am still having this issue as of 3/6/2022...arg!

I have tried the 3 recommended solutions, with no affect:

I have, as one article suggested, cleared my cache and cookies, started and restarted Firefox; the only thing I have not tried is removing it from my computer and using Chrome (I'm told it is a better browser anyway) as some responders have eluded to.

I hope that responders like "jscher2000, Kymber" will continue the champion this issue until Mozilla gets it "Really" fixed.

Thanks for listening, Wayne

BTW, heres what my dropdowns look like today 3/6/2022 6:17 PM Arizona time.

waynelfuller49 於 5 個月前 詢問

MarkRH 於 5 個月前 解答

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Error message on site login (solved)

Running Linux Mint Mate 19.2 on two computers. Starting about 2 weeks ago, when trying to sign into providencejournal.com (with a paid subscription) using Firefox 97.0.1… (閱讀更多)

Running Linux Mint Mate 19.2 on two computers. Starting about 2 weeks ago, when trying to sign into providencejournal.com (with a paid subscription) using Firefox 97.0.1, just one of the computers displays an error message, see attached. We have used that site for years without issues, and the other computer still signs in correctly. On the problem computer I have just installed the Opera browser, for test purposes, and with Opera the sign-in succeeds. In F/F, I have tried disabling extensions, allowing all trackers and cookies, and reinstalling Javascript, all to no avail. preference is to use F/F, can anyone offer a solution?

stevenartigas 於 5 個月前 詢問

James 於 5 個月前 解答

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cache size error

Hi there, I cleared my cache after it told me it had stored a gazillion GB in data - but the big number was still there after clearing the cache. Needless to say my hardd… (閱讀更多)

Hi there,

I cleared my cache after it told me it had stored a gazillion GB in data - but the big number was still there after clearing the cache. Needless to say my harddrive isn't even as big as the GB number shown, so there must be a gremlin in there somewhere? Thought you'd want to know. I'm using the latest Firefox on Mac OS 10.15.7

claudia25 於 6 個月前 詢問

claudia25 於 5 個月前 解答

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https://support.mozilla.org/en-US/get-involved/kb#

I don't understand the page in the subject. Is this marketing blurb? Can I click somewhere to offer help? I love to but Im rather stuck there. Please be clear of intenti… (閱讀更多)

I don't understand the page in the subject. Is this marketing blurb? Can I click somewhere to offer help? I love to but Im rather stuck there.

Please be clear of intentions of every page. A basic UX principle.

johannes 於 5 個月前 詢問

Chris Ilias 於 5 個月前 解答

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Firefox using gimp to open images and videos instead of the system default image viewer

Every time that i install a image from the internet, when i click to open it, it opens with the wrong application, when i manually set to open it with gwenview in files a… (閱讀更多)

Every time that i install a image from the internet, when i click to open it, it opens with the wrong application, when i manually set to open it with gwenview in files and applications on the settings menu, it still using gimp as default

RotaryBoot58 於 5 個月前 詢問

AliceWyman 於 5 個月前 解答

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Home page

When Firefox is restarted after updates, or when starting from powered down, or when hitting the home button on the tool bar, I still get multiple tabs opened - none of w… (閱讀更多)

When Firefox is restarted after updates, or when starting from powered down, or when hitting the home button on the tool bar, I still get multiple tabs opened - none of which are relevant or links which I desire. Seems I've tried everything I can to get this to stop. How do i adjust things so that I just open Firefox without a whole bunch of ancient links that I have to manually close every time? Thank You. FF 97.0.1 Windows 10 21H2 OS Build: 19044.1586

jacandsu 於 5 個月前 詢問

FredMcD 於 5 個月前 解答

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Firefox 97.0 (Linux version) and previous version CREATES noise in whatever audio is running.

Firefox 97 and previous version CREATES noise in whatever audio is running. Whether it is audio from Audacious, my music player, or audio from the program I am watching … (閱讀更多)

Firefox 97 and previous version CREATES noise in whatever audio is running. Whether it is audio from Audacious, my music player, or audio from the program I am watching on Firefox. How can I stop the noise, which sounds like static from a week station on an old AM radio? Using other browser does not have this audio problem, UNLESS Firefox is running. Even if not actively using Firefox, just having it open on the desktop causes noise. Using Linux Mint 20 64bit. Audio produced by motherboard ASUS Prime B550 Plus with AMD Ryzen 9 3900X processor. Clicking on Firefox Help gets a message saying "Updates disabled by your system administrator" along with the normal text. I didn't disable updates and I am the Admin.

Anthony 於 6 個月前 詢問

jonzn4SUSE 於 6 個月前 解答

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firefox blocks browser based zoom access to laptop speakers

When joining a Zoom meeting hosted on the browser rather than installed Zoom app, my speakers are not working and the troubleshooting error messages says the browser is b… (閱讀更多)

When joining a Zoom meeting hosted on the browser rather than installed Zoom app, my speakers are not working and the troubleshooting error messages says the browser is blocking zoom from accessing the speakers. I can't find a setting in Firefox preferences to block/allow it. Speakers work on YouTube/Vimeo with no problems (speaker volume 100% and not muted). Speakers had been working with Zoom until a couple weeks ago. I don't want to install the Zoom app just because Google hates privacy and and I don't want to help them own my privacy anymore than I must. I use DuckDuckGo for the default search engine, have Ghostery for an Extension/add-on, and have the Firefox browser set for private window always. I have tried various cookie settings for the Zoom meetings and even the dreaded "accept all cookies" and have Firefox cookie handling set to Standard, with deleting all cookies and history upon exit. I am on 64-bit Windows 10 up to date as of 2/16/22, Dell computer updated to same date, and latest update of Firefox 2/18/22. I have done a number of web searches and not finding the speaker topic or error message other than three unanswered help requests from others with the same problem dated from July-Sept 2021.

jn9olvr 於 5 個月前 詢問

jonzn4SUSE 於 5 個月前 解答

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Warning when opening Firefox

Why is it every time I open Firefox I get the warning "Do you want to allow the following program to make changes to this computer?" This just started yesterday and I had… (閱讀更多)

Why is it every time I open Firefox I get the warning "Do you want to allow the following program to make changes to this computer?"

This just started yesterday and I had not made any changes. Firefox is up to date.

https://support.mozilla.org/en-US/questions/new/desktop/form

jane.nebelung 於 5 個月前 詢問

FredMcD 於 5 個月前 解答

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Constant updates to Firefox every time I open my browser

I have Firefox version 97.0.2 (64 bit) for Windows. Lately, every time I start up the browser, it's trying to install an update. I haven't had this problem before with… (閱讀更多)

I have Firefox version 97.0.2 (64 bit) for Windows. Lately, every time I start up the browser, it's trying to install an update. I haven't had this problem before with Firefox (and I've been using it for several years now). Is there something I need to do to stop this?

jsctro 於 5 個月前 詢問

FredMcD 於 5 個月前 解答

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transfering bookmarks from one computer to another

I have two Macs with Firefox, A and B. I don't understand the sync. I have different bookmarks on firefox in computer A and computer B. I want to transfer the bookmarks f… (閱讀更多)

I have two Macs with Firefox, A and B. I don't understand the sync. I have different bookmarks on firefox in computer A and computer B. I want to transfer the bookmarks from A to B, not vice versa. What is the process and sequence of signing in/syncing so that the bookmarks go from A to B and not from B to A? Thank you for your help.

jorge46 於 5 個月前 詢問

jscher2000 - Support Volunteer 於 5 個月前 解答

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Removal of bookmarks that Remove Bookmarks leaves listed and are not eliminated from browser and are still live.

Tell me how to get rid of these unwanted URLS from my system. They pose a security risk. One link Regal Henrietta is one that was closed 2 years ago. I have been trying … (閱讀更多)

Tell me how to get rid of these unwanted URLS from my system. They pose a security risk. One link Regal Henrietta is one that was closed 2 years ago. I have been trying to clean unneeded bookmarks in my Firefox for the Mac on my iMac vintage late 2013.

ddmeisel 於 5 個月前 詢問

cor-el 於 5 個月前 解答

  • 已解決

Autofill searches in address bar of unwanted results

Hello, How do I disable or remove these autofill searches that I do not use that appear at the very top. They keep appearing such as searching up gamestop it goes to game… (閱讀更多)

Hello,

How do I disable or remove these autofill searches that I do not use that appear at the very top. They keep appearing such as searching up gamestop it goes to gamefaq first or searching maps to get google maps, it gives my local city website map instead.

These have become a nuisance as I never visit these sites.

Thanks!

G 於 5 個月前 詢問

jscher2000 - Support Volunteer 於 5 個月前 解答

  • 已解決

New Version of Firefox

This is not a request for help but a comment on the new version of Firefox. Today a new version of FF was installed on my computer and it wiped out ALL my passwords for … (閱讀更多)

This is not a request for help but a comment on the new version of Firefox. Today a new version of FF was installed on my computer and it wiped out ALL my passwords for EVERY account I own - personal and business. I am extremely pissed off because I have to reset all my passwords (which will take days)! For now on when you offer a new version of FF, warn the individual to back up their passwords and user names.

The question is am I going to keep using FF or just start fresh with another browser to avoid this headache in the future.

You have to up your game.

Rich

rjmelvin2 於 5 個月前 詢問

FredMcD 於 5 個月前 解答