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After logging in to your account Firefox, a message appeared on the new device that the synchronization was starting, but nothing really happened

1527446503702 FirefoxAccounts DEBUG FxAccountsPushService unsubscribed 1527446503702 FirefoxAccounts DEBUG FxAccountsPushService unsubscribed 1527446503718 Services.Commo… (閱讀更多)

1527446503702 FirefoxAccounts DEBUG FxAccountsPushService unsubscribed 1527446503702 FirefoxAccounts DEBUG FxAccountsPushService unsubscribed 1527446503718 Services.Common.RESTRequest TRACE local time, offset: 1527446503718, 0 1527446503721 Services.Common.RESTRequest TRACE hawk auth header: Hawk id="cd30f145c65097a95f2b9e57b6f3e83ccafef171622750f5502ff9a677ee580a", ts="1527446503", nonce="1Eva9yWimm4=", hash="ASeqpW5JKL7x5Gl/rwYpliXVCpr5jtXtYKdfN0kfsho=", mac="jWccYEMG3P6Rn88zwjs2jPBgCd4+EQDor+JBpYkhnqM=" 1527446503722 Services.Common.RESTRequest DEBUG POST request to https://api.accounts.firefox.com/v1/account/device/destroy 1527446503722 Services.Common.RESTRequest TRACE HTTP Header authorization: ***** (suppressed) 1527446503722 Services.Common.RESTRequest TRACE HTTP Header content-type: application/json 1527446503722 Services.Common.RESTRequest TRACE HTTP Header accept-language: ru-RU, ru, en-US, en 1527446503723 Services.Common.RESTRequest DEBUG POST Length: 41 1527446503723 Services.Common.RESTRequest TRACE POST Body: {"id":"f959569808438c780b12293e8eef4e48"} 1527446504541 Services.Common.RESTRequest TRACE onStartRequest: POST https://api.accounts.firefox.com/v1/account/device/destroy 1527446504542 Services.Common.RESTRequest TRACE Channel for POST https://api.accounts.firefox.com/v1/account/device/destroy returned status code 0 1527446504543 Services.Common.RESTRequest DEBUG POST https://api.accounts.firefox.com/v1/account/device/destroy 200 1527446504543 Services.Common.RESTRequest TRACE POST body: {} 1527446504543 Hawk DEBUG (Response) /account/device/destroy: code: 200 - Status text: OK 1527446504544 Hawk DEBUG Clock offset vs https://api.accounts.firefox.com/v1: 456 1527446504547 FirefoxAccounts DEBUG FxAccountsOAuthGrantClient Initialized 1527446504548 Services.Common.RESTRequest DEBUG POST request to https://oauth.accounts.firefox.com/v1/destroy 1527446504548 Services.Common.RESTRequest TRACE HTTP Header accept: application/json 1527446504548 Services.Common.RESTRequest TRACE HTTP Header content-type: application/json 1527446504548 Services.Common.RESTRequest DEBUG POST Length: 76 1527446504548 Services.Common.RESTRequest TRACE POST Body: {"token":"5364793d4f17d1a190a1241742dd551e01f4c2fb8bca356d496276ea2e779631"} 1527446505376 Services.Common.RESTRequest TRACE onStartRequest: POST https://oauth.accounts.firefox.com/v1/destroy 1527446505377 Services.Common.RESTRequest TRACE Channel for POST https://oauth.accounts.firefox.com/v1/destroy returned status code 0 1527446505377 Services.Common.RESTRequest DEBUG POST https://oauth.accounts.firefox.com/v1/destroy 200 1527446505377 Services.Common.RESTRequest TRACE POST body: {} 1527446505381 FirefoxAccounts DEBUG Notifying observers of testhelper-fxa-signout-complete 1527446549426 FirefoxAccounts DEBUG FxAccountsWebChannel message received: fxaccounts:fxa_status 1527446549426 FirefoxAccounts DEBUG fxa_status received 1527446549426 FirefoxAccounts DEBUG service: sync 1527446549426 FirefoxAccounts DEBUG is private browsing: false 1527446549486 FirefoxAccounts DEBUG FxAccountsWebChannel message received: fxaccounts:loaded 1527446549486 FirefoxAccounts WARN Unrecognized FxAccountsWebChannel command: fxaccounts:loaded 1527446831501 FirefoxAccounts DEBUG FxAccountsWebChannel message received: fxaccounts:can_link_account 1527446831502 FirefoxAccounts DEBUG FxAccountsWebChannel response: {"command":"fxaccounts:can_link_account","messageId":"15274468314982","data":{"ok":true}} 1527446893979 FirefoxAccounts DEBUG FxAccountsWebChannel message received: fxaccounts:login 1527446893981 FirefoxAccounts DEBUG setSignedInUser - aborting any existing flows 1527446893982 FirefoxAccounts DEBUG writing plain storage: ["email","sessionToken","uid","verified"] 1527446893988 FirefoxAccounts DEBUG writing secure storage: ["keyFetchToken","unwrapBKey"] 1527446894339 FirefoxAccounts DEBUG FxAccountsPush got subscription 1527446894341 FirefoxAccounts DEBUG registering new device details 1527446894347 Services.Common.RESTRequest TRACE local time, offset: 1527446894346, 456 1527446894349 Services.Common.RESTRequest TRACE hawk auth header: Hawk id="ec5c66c1555358af153ed34a8e65a2f6085edf100bc8d93fb1fb3319c4d90ef5", ts="1527446894", nonce="vIvNqs1g7o0=", hash="BigXpSSbYnNMT8zFTRNw0p2JHfmDhTHwg5yZ8xjckIE=", mac="fto75XwNHpgQ3/AMFG2tLHFYeiuq0fUZesEaniEx+Wg=" 1527446894350 Services.Common.RESTRequest DEBUG POST request to https://api.accounts.firefox.com/v1/account/device 1527446894350 Services.Common.RESTRequest TRACE HTTP Header authorization: ***** (suppressed) 1527446894350 Services.Common.RESTRequest TRACE HTTP Header content-type: application/json 1527446894351 Services.Common.RESTRequest TRACE HTTP Header accept-language: ru-RU, ru, en-US, en 1527446894352 Services.Common.RESTRequest DEBUG POST Length: 419 1527446894352 Services.Common.RESTRequest TRACE POST Body: {"name":"Ruslan - Firefox УТНУТА DESKTOP-2DSK8HO","type":"desktop","pushCallback":"https://updates.push.services.mozilla.com/wpush/v1/gAAAAABbCv1uwa-HGAAXE3u1FvkIh5F2bjdKZspa2mTPNQi-6qHk85FOXlKVj06uX48ZS-gmOt4aARPh0-k1RBYJnQxbOLwlQoaC0kEwQ_pEQfrDTjmdCgtEES8Vg28iHtvDUBlyWVfH","pushPublicKey":"BCQdr7sPEYLypla91GDzb6lpDxuI0hrFjEVSBPpfrx8cH4nlnX5rhpaGZlLqViZVtyPKtvaP0y7S3WEp54Diygc","pushAuthKey":"3F4CAGHaibO0jrhrzmoGVQ"} 1527446894634 Services.Common.RESTRequest TRACE onStartRequest: POST https://api.accounts.firefox.com/v1/account/device 1527446894640 Services.Common.RESTRequest TRACE Channel for POST https://api.accounts.firefox.com/v1/account/device returned status code 0 1527446894640 Services.Common.RESTRequest DEBUG POST https://api.accounts.firefox.com/v1/account/device 200 1527446894640 Services.Common.RESTRequest TRACE POST body: {"pushCallback":"https://updates.push.services.mozilla.com/wpush/v1/gAAAAABbCv1uwa-HGAAXE3u1FvkIh5F2bjdKZspa2mTPNQi-6qHk85FOXlKVj06uX48ZS-gmOt4aARPh0-k1RBYJnQxbOLwlQoaC0kEwQ_pEQfrDTjmdCgtEES8Vg28iHtvDUBlyWVfH","pushPublicKey":"BCQdr7sPEYLypla91GDzb6lpDxuI0hrFjEVSBPpfrx8cH4nlnX5rhpaGZlLqViZVtyPKtvaP0y7S3WEp54Diygc","pushAuthKey":"3F4CAGHaibO0jrhrzmoGVQ","pushEndpointExpired":false,"name":"Ruslan - Firefox аНаА DESKTOP-2DSK8HO","type":"desktop","id":"9691fdb4da2c0ab94c670af871f2afa3","createdAt":1527446895363} 1527446894641 Hawk DEBUG (Response) /account/device: code: 200 - Status text: OK 1527446894641 Hawk DEBUG Clock offset vs https://api.accounts.firefox.com/v1: 359 1527446894642 FirefoxAccounts DEBUG _updateAccountData with items: ["deviceId","deviceRegistrationVersion"] 1527446894643 FirefoxAccounts DEBUG writing plain storage: ["email","sessionToken","uid","verified","deviceId","deviceRegistrationVersion"] 1527446894645 FirefoxAccounts DEBUG Notifying observers of fxaccounts:onlogin 1527446894646 Sync.BrowserIDManager DEBUG observed fxaccounts:onlogin 1527446894651 Sync.BrowserIDManager INFO Username changed. Removing stored credentials. 1527446894651 Sync.BrowserIDManager INFO Waiting for user to be verified. 1527446894651 FirefoxAccounts DEBUG already verified 1527446894651 Sync.BrowserIDManager INFO Starting fetch for key bundle. 1527446894651 FirefoxAccounts DEBUG already verified 1527446894651 Sync.BrowserIDManager INFO Fetching new keys 1527446894652 FirefoxAccounts DEBUG fetchKeys: true 1527446894657 Services.Common.RESTRequest TRACE local time, offset: 1527446894657, 359 1527446894658 Services.Common.RESTRequest TRACE hawk auth header: Hawk id="96b0482447301609fa8779549e2f997e100b1d4e1e5d1a8ca20604608aab8192", ts="1527446895", nonce="wRbSNEs1lKk=", mac="Y9DPgHgMDZI2nntdxtsE4c5FBCaZ6UjmKsOTdbTx6LU=" 1527446894659 Services.Common.RESTRequest DEBUG GET request to https://api.accounts.firefox.com/v1/account/keys 1527446894659 Services.Common.RESTRequest TRACE HTTP Header authorization: ***** (suppressed) 1527446894659 Services.Common.RESTRequest TRACE HTTP Header content-type: text/plain 1527446894659 Services.Common.RESTRequest TRACE HTTP Header accept-language: ru-RU, ru, en-US, en 1527446894667 FirefoxAccounts DEBUG FxAccountsProfileClient: Initialized 1527446894669 FirefoxAccounts DEBUG FxAccountsProfileClient: Requested profile 1527446894669 FirefoxAccounts DEBUG getOAuthToken enter 1527446894670 FirefoxAccounts DEBUG FxAccountsOAuthGrantClient Initialized 1527446894670 FirefoxAccounts DEBUG getOAuthToken fetching new token from: https://oauth.accounts.firefox.com/v1 1527446894670 FirefoxAccounts DEBUG enter getAssertion() 1527446894674 FirefoxAccounts DEBUG got keyPair 1527446894674 FirefoxAccounts DEBUG getCertificateSigned: true true 1527446894676 Services.Common.RESTRequest TRACE local time, offset: 1527446894676, 359 1527446894678 Services.Common.RESTRequest TRACE hawk auth header: Hawk id="ec5c66c1555358af153ed34a8e65a2f6085edf100bc8d93fb1fb3319c4d90ef5", ts="1527446895", nonce="+qux3d7sJCA=", hash="sdLRZFc9XlmzXOEg5aSyZA57QA3qNEJu2UG4QDRLn5U=", mac="hff6cBMXmBiNQy+g42Coj4J8aM05bw5t9jCB58fiRdI=" 1527446894679 Services.Common.RESTRequest DEBUG POST request to https://api.accounts.firefox.com/v1/certificate/sign 1527446894679 Services.Common.RESTRequest TRACE HTTP Header authorization: ***** (suppressed) 1527446894679 Services.Common.RESTRequest TRACE HTTP Header content-type: application/json 1527446894679 Services.Common.RESTRequest TRACE HTTP Header accept-language: ru-RU, ru, en-US, en 1527446894679 Services.Common.RESTRequest DEBUG POST Length: 888 1527446894679 Services.Common.RESTRequest TRACE POST Body: {"publicKey":{"algorithm":"DS","y":"BBEAD9DB0431DE3BC6F91B388F6945195E922277AD9898BBD9E03A24908CA6C07FFDEB4D6EBB78D82284D4AEBC4A8008C140C8093E02973C3DAC2061F5FE9CBFC56A47D69104DEBC8B52DAB9AED1D89BF96F231A6698AB5DFAFCA8DCE2239FBCD38E4322388172114844EBF9188F54C31B379D5B71130B23A5A5DE1A3D6917BE","p":"FF600483DB6ABFC5B45EAB78594B3

Ruslan64777 於 3 年前 詢問

Shadow110 於 3 年前 解答

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redownloads video constantly - only after latest update

Windows 10 64bit. Firefox quantum 57.0.4 (54 bit) On some websites only, firefox constantly redownloads the video content. As soon as the video download reaches 100%, it … (閱讀更多)

Windows 10 64bit. Firefox quantum 57.0.4 (54 bit) On some websites only, firefox constantly redownloads the video content. As soon as the video download reaches 100%, it starts redownloading again and again. Does not happen on all websites with video.

I restored an earlier version of Firefox from backup of 2 months ago and that behavior stopped and I could again watch videos.

  • No change in addons or preferences.

I allowed Firefox to update to the latest version again, and the problem returned. Removed all addons: problem persists.

What is different in the latest version of Firefox that would cause that?

MaybeYou 於 3 年前 詢問

MaybeYou 於 3 年前 解答

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Firefox fails to start with any version newer than 57.04, Dozens of my users are affected.

Hi There, We have an issue with any version of Firefox after 57.04. It affects a few dozen of our users. It appears to be specific to our environment, but we need help tr… (閱讀更多)

Hi There,

We have an issue with any version of Firefox after 57.04. It affects a few dozen of our users. It appears to be specific to our environment, but we need help tracking the source of the issue. The issue in on Windows 10 and Windows 2016 operating systems.

Firefox appears to update successfully, but when we attempt to run it the process appears in task manager using 2.5mb of ram. Nothing else happens. No visible errors, and no windows open. After killing the process we can run the 57.04 installer to revert, which results in a perfectly functional Firefox.

The issue seems to be specific to our environment, but not specific to hardware platform.

We have tried many things: -Various installers and update paths/methods -Safe Mode -Removing addons prior to upgrade -Clean uninstall/install (including deleting firefox profiles) -Disable and uninstalled AV softwares. -Disabled Group Policy Objects.

Please let us know what troubleshooting steps we can take to locate the source of the problem.

Any help is appreciated!

ionymem 於 3 年前 詢問

cor-el 於 3 年前 解答

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Is there a known issue for the GUI not displaying pages correctly, in some cases I get like a split, and the two parts disply in the wrong order.

I have taken some screenshots to show what I look at every time I update to a version 57+ I did try updated versions as they became available, in case my problem had b… (閱讀更多)

I have taken some screenshots to show what I look at every time I update to a version 57+ I did try updated versions as they became available, in case my problem had been fixed, but it gets so annoying that I roll back again.

The Image upload feature doesn't appear to be working here so I uploaded some screen grabs to Imgur.

Only displaying part of the page: https://i.imgur.com/9gsgekO.png https://i.imgur.com/FfwLP6b.png

Images and other page details disappear: https://i.imgur.com/s7W7Seg.png

Pages are split and do not display in one piece: https://i.imgur.com/l8FPFdF.png

It's not my graphics drivers or anything else, everything is up to date. I roll back to 56.0.2 (32-bit) and this solves the issue. I am having the same problems on two machines running Win7. Cheers, Keith

Windows 7 Home Premium 32-bit SP1 Intel Core i5 4440 @ 3.10GHz 47 °C Haswell 22nm Technology RAM 16.0GB Single-Channel DDR3 @ 666MHz (9-9-9-24) Motherboard ASRock B85M Pro4 (CPUSocket) 38 °C Graphics: C27F390 (1920x1080@59Hz) C27F390 (1920x1080@59Hz) Intel HD Graphics 4600 (ASRock) 2048MB ATI AMD Radeon R7 370 Series (ASUStek Computer Inc) 46 °C CrossFire Disabled

Keith-E 於 3 年前 詢問

FredMcD 於 3 年前 解答

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I can't find an option to always enable tracking protection. Instead, my only option is to "Use Tracking Protection in Private Browsing to block known trackers"

All the information is posted above. Here's a picture to get an idea of what I mean https://imgur.com/a/w6dXNqq … (閱讀更多)

All the information is posted above. Here's a picture to get an idea of what I mean https://imgur.com/a/w6dXNqq

greenbbb 於 3 年前 詢問

jscher2000 於 3 年前 解答

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Watch KB discussion threads ???

In your profile settings, it says "Watch KB discussion threads" I Googled 'Watch KB discussion threads' and got nothing. I give up, which KeyBoard are we discussing ? … (閱讀更多)

In your profile settings, it says "Watch KB discussion threads"

I Googled 'Watch KB discussion threads' and got nothing. I give up, which KeyBoard are we discussing ?

acrizona 於 3 年前 詢問

James 於 3 年前 解答

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drop down menu of extension appears empty after update

I just upgaded to the latest version of firefox, and now all the dropdown menus of the extensions like noscript, abp, greasemonkey, just show a tiny white area of say 2x1… (閱讀更多)

I just upgaded to the latest version of firefox, and now all the dropdown menus of the extensions like noscript, abp, greasemonkey, just show a tiny white area of say 2x1 cm and no real contents. Of course the first advise is to start in safemode, I did, but then of course non of the extensions show up, exiting safemode restores the problem. One other advise was to unchek recommended performance settings, I did. nothing changed (not after a restart) And one other thing I checked was layers.acceleration.disabled which is set to true layers.acceleration.force-enabled is set to false

so, I don't know what else to do. Does any of you guys have more suggestions?

hoesel 於 3 年前 詢問

hoesel 於 3 年前 解答

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How to disable sidebar at start up? This is a solution - Refresh Firefox https://support.mozilla.org/en-US/kb/refresh-firefox-reset-add-ons-and-settings

How to disable sidebar at start up? This is a solution - Refresh Firefox https://support.mozilla.org/en-US/kb/refresh-firefox-reset-add-ons-and-settings I struggled wi… (閱讀更多)

How to disable sidebar at start up?


This is a solution - Refresh Firefox https://support.mozilla.org/en-US/kb/refresh-firefox-reset-add-ons-and-settings

I struggled with it and found a solution.

mistaPL 於 3 年前 詢問

mistaPL 於 3 年前 解答

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Firefox 59 breaks password manager

Firefox 59 shows no saved passwords and no master password. When I try to add a master password it reports that I can't. Rolling back to Firefox 57 solves the problem. Fe… (閱讀更多)

Firefox 59 shows no saved passwords and no master password. When I try to add a master password it reports that I can't. Rolling back to Firefox 57 solves the problem. Fedora 27

sotirone 於 3 年前 詢問

Tonnes 於 3 年前 解答